Human Factors Psychology Commons^™

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Pandemic Pressure: Race, Job Insecurity, And Stress During The Covid-19 Pandemic, David B. Taullahu, Jason S. Snyder, Alyssa R. Minton, Brooke Nyberg, Joseph A. Mikels

DePaul Discoveries

With the ongoing pressure of the COVID-19 pandemic, the working world has been drastically altered. Additionally, pandemic related pressures are not evenly distributed across racial groups–with negative outcomes being exacerbated as a byproduct of structural inequities for people of color (Seldan & Berdahl, 2020). Using the Perceived Stress Scale (Cohen et al., 1983), and Job Insecurity Scale (Ashford et al., 1989), we aimed to determine how various work-related factors such as job insecurity, essential worker status, and race relate to overall perceived stress in daily life. Participants (n = 266; M_age = 50.56 years, SD = 7.83; age …

Reformation Within The Nation: Adapting The Nordic Rehabilitation And Reintegration Model To Positively Recondition The United States Criminal Justice System, Jessica Cornell

Helm's School of Government Conference - 2021-2024

An analytical and statistical based comparison of criminal sentencing, incarceration, rehabilitation and reintegration in the United States of America to those of the five countries which follows those of the Nordic Criminal Justice System.

Emotion And Judgment In Young Women Of A Society In Transition, Maura A. E. Pilotti, Khadija El Alaoui

International Journal of Transpersonal Studies

The present study asked whether emotional responses to narratives of moral transgressions are shaped by the reader’s assumed relationship with the injured party (i.e., oneself, familiar other, and unfamiliar other). Its goal was to test a cultural, religious, and individualistic account of such responses in young females of a traditional society in transition towards a sustainable integration into the global economy. To this end, female college students from the Kingdom of Saudi Arabia were asked to identify their emotional reaction to each of several moral transgressions, report its intensity and then judge the severity of the transgression. In agreement with …

Transdisciplinarity In Experience Design: A Global Survey Of Higher Ed Programs In Exd/Xd, Yvonne Houy

Creative Collaborations

In our age of ubiquitous devices and digital media it is the perceived value of the end-to-end experience that brings people to a place. Designing inspiring and emotionally engaging end-to-end experiences requires experts in a wide range of disciplines committed to an interdisciplinary collaboration that can arrive at transdisciplinary design - the sum becomes greater than its parts.

Civil engineering, hospitality, business, psychology, digital User Experience (UX) design, and experience data analysis need to be seamless integrated with the fine and performing arts and design fields:

• Architecture, interior, landscape and sound design actively engage the senses.

• Graphic and fine arts …

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Comparison Of Schedules, Stress, Sleep Problems, Fatigue, Mental Health And Well-Being Of Low Cost And Network Carrier Pilots, Marion Venus

International Journal of Aviation, Aeronautics, and Aerospace

Objective

This research investigates and compares working-conditions, duty rosters, stress, sleep problems, fatigue levels, mental health, and well-being of pilots working for network (NWCs), and low-cost carriers (LCCs). This study extends previous research by investigating working conditions, pilots’ actual rosters, fatigue and mental health of two groups of pilots flying for LCC or NWC.

Method

A comprehensive cross-sectional online survey was completed by N=338 pilots (185 NWC, 153 LCC pilots). All pilots reported their roster data of the last 2 months during peak flight season, psychosocial and work-related stress (e.g., high job insecurity, less total flight-experience, lower income, more time …

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

Influence Of Cultural Similarities And Differences On Coworker Relationships And Perceived Levels Of Workplace Psychological Stress, Natalie Hidaka

Psychology | Senior Theses

In growing diversity, social interactions between cultures can build psychological strain. Although, people value familiarity in situations such as in the workplace. The more we seek identity economy in the workplace, the more cross-cultural collaboration becomes essential, yet challenging. To evaluate how cultural similarities and differences influence relationships at work, a voluntary survey was conducted including three sets of measurements; Coworker Relationship Scale, Perceived Stress Scale, and Self-Construal Scale. From 126 self-report, quantitative data showed that relationships between coworkers of different cultural backgrounds (DCB) had greater difficulties than those who share similar cultural backgrounds (SCB). Regardless of one’s psychological stress …

Laughter As A Priming Agent For Change, Linnea M. Heintz

Graduate Theses and Dissertations

The purpose of this study was to analyze the importance of laughter as a factor in influencing employee job satisfaction ratings. The Job Satisfaction Survey (Spector, 1985, 1997) and pulses of laughter were used in this study. To explore the relationship between laughter and job satisfaction, results of the Job Satisfaction Survey (Spector, 1994) were collected quarterly (four times a year) for three consecutive years, beginning six months prior to the start of the two-year study and six months post. The study sample was composed of 545 employees (34% male, 66% female) operating out of 10 employee-owned retail chain locations …

Adaptive Task Allocation In Automated Vehicles, Skye Taylor, Bin Hu, Jing Chen

Psychology: Interdisciplinary Research in Behavioral Sciences of Transportation Issues

Adaptive task allocation is used in many human-machine systems and has been proven to improve operators’ monitoring and/or performance with automated systems. However, there is little knowledge surrounding the benefits of adaptive task allocation in automated vehicles. In this study, participants were presented with media depicting driving scenarios of both low and high workload at two levels of automation. The participants reported which tasks they felt comfortable allocating to themselves or to the automated system in each driving scenario, as well as whether they would conduct the task allocation manually or have the automated system automatically allocate the tasks. The …

Human Adaptability For Deep Space Missions: An Exploratory Study, Paul T. Bartone, Robert R. Roland, Jocelyn V. Bartone, Gerald P. Krueger, Albert A. Sciarretta, Bjorn Helge Johnsen

Journal of Human Performance in Extreme Environments

The present qualitative study conducts in-depth interviews with astronauts and other subject matter experts in order to shed light on human adaptability in extreme environments. Deep space travel will entail a range of highly stressful conditions to which astronauts must adapt. Feelings of isolation will be increased, as the space traveler is farther from Earth for longer periods of time. Daily life will take place in small and confined areas, for durations extending into years. The dangers of the extreme environment of space are ever-present, and failure of critical equipment or components can lead to death. Astronauts will need to …

Recording System That Dramatically Increases Intellectual Productivity, Yoshihiko Ariizumi

Learning, Teaching, & Researching Optimization

この記事は、録音システムを使う利点、それが具体的にはどのような活動であり、なぜそのような効果が出るのかについて説明されている。私たちの知性にはまだ多くの研究されていない潜在的な能力があり、この録音システムを使うことによって、そのように眠っている能力を知的生産性のために利用することができる。

知的生産性を飛躍させる録音システム, Yoshihiko Ariizumi

Learning, Teaching, & Researching Optimization

This article explains the benefits of using a recording system, what it is, and why it works. Our intelligence has many unexplored potentials, and by using this recording system, such latent abilities can be utilized for intellectual productivity.

B-3 Psychological Perceptions Of Disaster Misconceptions: Exploring The Acceptance Of Disaster Myths In Relation To Psychological Well-Being, Resilience And Conspiracist Ideation, Harvey J. Burnett Jr., Karl G. D. Bailey, Rachelle E. Pichot

Celebration of Research and Creative Scholarship

This exploratory study examined psychological wellness and resilience as predictors of conspiracist beliefs, disaster response beliefs, and disaster misconceptions beliefs. Data was collected from 300 participants through Amazon’s MTurk. These individuals completed a demographic questionnaire; for Misconception Measures the Myth and Misconception Propositions about Disasters Questionnaire (Alexander, 2007), Beliefs about Disaster Response (Wenger et al., 1975), and Generic Conspiracist Beliefs Scale (Brotherton et al., 2013); for Resilience Measures the 10-item Connor-Davidson Resilience Scale (Campbell-Sills & Stein, 2007), Beliefs about Resilient Behaviors subscale from the Behavior in Mass Emergencies Questionnaire (Drury et al., 2013); and for Psychological Wellness the 2-item Perceived …

The Effect Of Differing Degrees Of Automation And Reliability On Simulated Luggage Screening Performance, Molly M. Liechty

Psychology Theses & Dissertations

The present work examined the effects of two types of decision support systems in a simulated luggage screening task: An input aid and an output aid. An input aid supports an operator’s information gathering. An output aid supports decision making and action selection. A Time-Accuracy Function (TAF) analysis was applied to isolate processing time from performance asymptote, which conventional performance measures such as sensitivity and response time do not distinguish one from the other. Sixty participants performed a luggage screening task unaided (manual condition), with the assistance of an input aid (spatial aid), and with the assistance of an output …

The Influence Of Technological Reliability And Supervisor Supportiveness On Work Stress, Justin W. Morgan, Jonathan S. Gore

Kentucky Journal of Undergraduate Scholarship

Despite the prevalence of workplace stress, little research has identified both the social and technological sources of it. In two studies, we examined the role of supervisor support and reliable technology in the alleviation of stress. In Study 1, working adults in Mechanical Turk (n = 225) completed an online survey asking them about their workplace attitudes and opportunities. Results of a regression analysis showed that supportive supervisors and reliable technology were the only predictors of lowered stress, even while accounting for coworkers, pay, promotion opportunities, and everyday workplace tasks. In Study 2, undergraduate students (n = 186) …

Redefining Burnout: Exploring Common Conceptualizations And The Neurophysiology Of Chronic Stress To Establish An Integrated Allostatic Model, Danny A. Guzzi

Dissertations

Burnout is a widely researched stress-related phenomenon associated with numerous adverse outcomes for employees and organizations. Unfortunately, burnout is not well understood and research to this point has been flawed due to a lack of consensus on the definition, dimensionality, and context of the construct. Prevalent conceptualizations of burnout have been criticized for being arbitrarily developed without solid theoretical foundation and for failing to clearly distinguish burnout from depression or other work-related conditions such as compassion fatigue, secondary traumatization, and vicarious traumatization. The current project first examines relevant literature to identify commonalities among prevalent burnout conceptualizations. Then relevant stress research …

Evaluation Of Wildland Firefighter Leadership, Rebecca Rose

All Master's Theses

There has been growing research evaluating hazardous occupations to gain a better understanding of how crisis leaders and followers, such as wildland firefighters make decisions in high-stress environments. In this study, wildland firefighters were examined to assess their decision-making skills using a wildland fire simulation computer game called the Networked Fire Chief (NFC). These results were compared against both the Multifactor Leadership Questionnaire and the Big Five personality traits using Saucier’s abbreviated Mini-Markers. Only a small sample of wildland firefighters was available to participate due to the intense 2017 fire season. Additional participants were recruited through CWU Sona system. Results …

Human Performance In Manufacturing Tasks: Optimization And Assessment Of Required Workload And Capabilities, Maria Chiara Leva, Lorenzo Comberti, Micaela Demichela, Alberto Caimo

Conference papers

This paper discusses some examples where human performance and or human error prediction was achieved by using a modified version of the Rasch model(1980), where the probability of a specified outcome is modelled as a logistic function of the difference between the person capacity and item difficulty. The model needs to be modified to take into account an outcome that may not be dichotomous and o take into account the interaction between two macro factors: (a) Task complexity: that summarises all factors contributing to physical and mental workload requirements for execution of a given operative task & (b) Human capability: …

Understanding The Relationship Between Perfectionism And Health: Mediational Effects Drug Use, Sarah Nelsen

Electronic Theses and Dissertations

Past research has provided evidence on the consequences of perfectionism. One particular consequence of perfectionism is that of general health. Research has suggested that perfectionism type influences general mental health. Using the 3-cluster perspective of perfectionism by Slaney, Rice, Mobley, Trippi, & Ashby (2001), the current work investigates the mediating effects of drug use on the relationship between perfectionism clusters and general mental health, in the context of Conservation of Resources Theory (COR; Hobfoll, 1989). Adaptive perfectionists had higher general mental health compared to non-perfectionists and maladaptive perfectionists. However, the three clusters of perfectionism did not differ in drug use …

Spatio-Temporal Distribution Of Negative Emotions In New York City After A Natural Disaster As Seen In Social Media, Oliver Gruebner, Sarah R. Lowe, Martin Sykora, Ketan Shankardass, Sv Subramanian, Sandro Galea

Department of Psychology Faculty Scholarship and Creative Works

Disasters have substantial consequences for population mental health. We used Twitter to (1) extract negative emotions indicating discomfort in New York City (NYC) before, during, and after Superstorm Sandy in 2012. We further aimed to (2) identify whether pre- or peri-disaster discomfort were associated with peri- or post-disaster discomfort, respectively, and to (3) assess geographic variation in discomfort across NYC census tracts over time. Our sample consisted of 1,018,140 geo-located tweets that were analyzed with an advanced sentiment analysis called ”Extracting the Meaning Of Terse Information in a Visualization of Emotion” (EMOTIVE). We calculated discomfort rates for 2137 NYC census …

Transformative Reminiscence Training For Older Adults: Increasing Self-Positive Reminiscence During Self-Directed Life Reviews, Deena Gayle Hitzke

CUP Ed.D. Dissertations

For this dissertation, I tested whether Transformative Reminiscence Training is a viable alternative to facilitated life reviews for older adults. Facilitated life reviews involve structured reminiscence, which is designed to enhance the self-positive functions of identity consolidation, problem solving, and meaning-making death preparation (Korte, 2012). Transformative Reminiscence Training combines life review methods with consciousness raising. It is based on Paulo Freire’s critical theory (2000) and includes psychosocial, perspective transformation, and narrative identity life review education. Using a pre-posttest, randomized experimental design, I explored whether Transformative Reminiscence Training would result in (a) the completion of a self-directed life review, (b) increased …

A Ux Research Space At Yale University: Proposal, Jennifer Nolte, Taber Lightfoot, Sylvia Perez

Library Staff Publications

No abstract provided.

The Impact Of Collective Intelligence And Honest Signaling On Fraud Brainstorming Effectiveness: A Sociometric Investigation Using Wearable Sensor Technology, Allen Hartt

2015

This dissertation investigates the impact of collective intelligence and honest signaling on the fraud risk brainstorming effectiveness of audit groups. Emerging research in psychology shows that collective intelligence, which captures the general ability of a group to perform a wide variety of tasks, is a strong predictor of group performance. Honest signals are nonverbal communication cues that are either so costly to make or difficult to suppress that they are reliable in signaling intent.

The first study of this dissertation provides a summary of extant literature examining collective intelligence and honest signaling, with an emphasis on those studies that have …

Team Interaction Dynamics During Collaborative Problem Solving, Travis Wiltshire

Electronic Theses and Dissertations

This dissertation contributes an enhanced understanding of team cognition, in general, and collaborative problem solving (CPS), specifically, through an integration of methods that measure team interaction dynamics and knowledge building as it occurs during a complex CPS task. The need for better understanding CPS has risen in prominence as many organizations have increasingly worked to address complex problems requiring the combination of diverse sets of individual expertise to achieve solutions for novel problems. Towards this end, the present research drew from theoretical and empirical work on Macrocognition in Teams that describes the knowledge coordination arising from team communications during CPS. …

Workload Transitions And Stress: Changes Over Time, Erik G. Prytz

Psychology Theses & Dissertations

Workload transitions are situations where operators are suddenly confronted with levels of workload substantially different from previously established levels. Workload transitions may affect the operators' state of stress and coping behaviors but previous research has not conclusively demonstrated the nature of those. The first goal of the current work was to investigate the discrepant findings of the previous literature. Two experiments were conducted where participants were asked to perform a digit detection task that suddenly shifted between low and high event rates (i.e., low and high workload, respectively). The first experiment used a large magnitude transition that resulted in a …

The Impeding Role Of Initial Unrealistic Goal-Setting On Training Performance: Identifying Underpinning Self-Regulatory Processes And Solutions, Robert C. Brusso

Psychology Theses & Dissertations

The importance of goal-setting within training for enhancing performance has been touted in the literature. Goal-setting theory suggests that setting a moderately difficult, specific goal results in a modest goal-performance discrepancy between the trainee's goal and actual performance level. Such a discrepancy has been found to enhance subsequent performance, as the trainee will employ greater effort and task engagement to resolve the discrepancy. However, research has also shown that the motivating effect of a discrepancy will reverse with repeated feedback indicating that one's performance has fallen short of the desired goal. To date, no prior research has examined the effect …

Work-Related Outcomes Of Financial Stress: Relating Perceived Income Adequacy And Financial Strain To Job Performance And Worker Well-Being, Lindsay Ellen Sears

Dissertations and Theses

With the onset of globalization, the economic contexts and working conditions within many countries are changing, presenting new challenges' for governments, organizations, and workers. Amid these challenges, concerns about personal finances are prevalent among employees and detrimental to workers' health, well-being, and families. Research on how this financial stress affects employees at work is lacking.

In this thesis, I propose an appraisal-based model of financial stress whereby actual income and expenses are related to perceptions of income adequacy to afford wants and needs. These adequacy perceptions are, in turn, related to financial strain, representing a heightened negative affective state regarding …

The A-B Signal Detection Theory Model, Ernesto A. Bustamante

Psychology Theses & Dissertations

The purpose of this research was threefold: (1) Present the a-b SDT model as an alternative framework to overcome the limitations of the underlying SDT model and the traditional measures of sensitivity and criterion setting, (2) Provide empirical support to validate the adequacy of the a-b SDT model, and (3) Conduct a Monte Carlo Study to compare and contrast the strengths and weaknesses of both the traditional and the a-b SDT models across the full spectrum of response values with the goal of providing researchers and practitioners with recommendations regarding the adequacy of each model. The results from this research …

Pilot Performance And Eye Movement Activity With Varying Levels Of Display Integration In A Synthetic Vision Cockpit, Julie Michele Stark

Psychology Theses & Dissertations

The primary goal of the present study was to investigate the effects of display integration in a simulated commercial aircraft cockpit equipped with a synthetic vision display. Combinations of display integration level (low/high), display view (synthetic vision view/traditional display), and workload (low/high) were presented to each participant. Sixteen commercial pilots flew multiple approaches under IMC conditions in a moderate fidelity fixed-base part-task simulator. Pilot performance data, visual activity, mental workload, and self-report situation awareness were measured.

Congruent with the Proximity Compatibility Principle, the more integrated display facilitated superior performance on integrative tasks (lateral and vertical path maintenance), whereas a less …