Applied Behavior Analysis Commons^™

The Effect Of Motive And Coworker Liking On The Intention To Perform Organizational Citizenship Behavior, Caley M. Foster

Masters Theses & Specialist Projects

Organizational Citizenship Behavior (OCB) is defined as employee behavior that benefits others yet is not required by the employee’s job description. OCB can be divided into two categories: behavior that is either directed toward individuals (OCBI) or behavior that is directed toward the organization (OCBO). Researchers have posited that there are three different motives behind OCB: impression management, prosocial values, and organizational concern. Additionally, researchers have recognized the importance of coworker relationships within organizations and have suggested that the degree to which one likes his or her coworkers may serve as an additional source of motivation to engage in different …

On A First Name Basis: Effects Of African American Sounding First Names On The Hiring Decision, Shayna Brown

College of Graduate Studies: Theses & Dissertations

A controlled experiment contributes to our understanding of the hiring disparity by examining the effect of applicant race and type of applicant first name on hiring decisions. Two- hundred and five participants acted as mock hiring managers and reviewed an application and resume, completed an evaluation of the applicant’s job related characteristics, and made hiring and starting salary recommendations. Measures for stereotype and race activation were also included. Neither applicant race nor applicant name type affected participants’ ratings of job related characteristics such as perceived motivation, intellectual ability, ability to work well with others, and potential in the field. Results …

Interpersonal Counterproductive Work Behaviors: Distinguishing Between Person-Focused Versus Task-Focused Behaviors And Their Antecedents, Violet Ho

Management Faculty Publications

Purpose – This study proposes a nuanced perspective for conceptualizing interpersonal counterproductive work behaviors (ICWBs) by distinguishing them into behaviors that hinder other workers’ task performance (task-focused ICWBs), and those that are personal in nature (person-focused ICWBs). A relational stress perspective is adopted to examine work-based dependence relational stressor and negative-affect relational stressor as predictors of each category of behavior, with trait competitiveness as a moderator.

Design/methodology/approach – Deductive and inductive approaches were used to generate items measuring each type of ICWBs, and the two-factor ICWB structure was validated using data from 136 respondents. Data from a different sample of …

Stability And Change In Goal Orientation And Their Relationship With Performance: Testing Density Distributions Using Latent Trait-State Models, Michael Charles Mihalecz

Psychology Theses & Dissertations

Goal orientation has been proposed to influence a number of training and work outcomes. However, results have been inconsistent and predicted relationships are weaker than anticipated (Payne, Youngcourt & Beaubien, 2007). Weak findings may be due to inconsistencies in how goal orientation is conceptualized and operationalized (DeShon & Gillespie, 2005; Grant & Dweck, 2003; Kaplan & Maehr, 2007). One such inconsistency is the treatment of goal orientation as a stable trait or a malleable state. Issues of state-versus-trait have long fueled the person-situation debate in personality psychology. Fleeson (2001) offered a solution for integrating the two theoretical perspectives called the …

Effects Of Interpreter Use On Rapport And Humint Collection, James E. Driskell Iii

Doctoral Dissertations and Master's Theses

The aim of this research was to examine how the introduction of a third party impacts interviewee rapport in an investigative setting. Prior to this research it has been speculated that a "third person in the communications loop" during an investigative interview may negatively impact critical components of the collection process, including the establishment of rapport. There are several advantages to the approach offered. First, it addresses the current concern of how the use of interpreters affects the quality, quantity, and nature of information collected from human sources. Second, it examines the construct of rapport, a core aspect of the …

When A Promotion Is Denied: The Effects Of Decision Stage On Perceptions Of Promotion And Price Fairness, Monika Kukar-Kinney, Lan Xia, Kent B. Monroe

Marketing Faculty Publications

Marketers frequently use promotions to enhance sales and increase consumers' perceptions of value. However, most promotions usually come with restrictions, such as time expiration, quantity or product model restriction, etc. In the present research, the effect of the stage in the purchase process when the consumer finds out about the restriction is investigated. The findings indicate that the later in the purchase process the consumer discovers the restriction, the greater is the perception that the effort invested into the purchase is wasted, consequently resulting in lower promotion and price fairness. This effect is mediated through the feeling of entitlement to …

Campus Safety: Assessing And Managing Threats, Mario Scalora, Andre Simons, Shawn Vanslyke

Mario Scalora Publications

Since the shootings at Virginia Tech, academic institutions and police departments have dedicated substantial resources to alleviating concerns regarding campus safety. The incident in Blacksburg and the similar tragedy at Northern Illinois University have brought renewed attention to the prevention of violence at colleges and universities.

Campus professionals must assess the risk posed by known individuals, as well as by anonymous writers of threatening communications. The authors offer threat assessment and management strategies to address the increased demands faced by campus law enforcement, mental health, and administration officials who assess and manage threats, perhaps several simultaneously.

American And Chinese Personality Traits And Task Load In Simulated Flight Crews: Individual And Team Level Effects, Matthew Edward Loesch

Psychology Theses & Dissertations

Understanding the impact of pilot interpersonal dynamics may be crucial for flight team success as well as the prevention of air crash disasters. Achieving optimum performance from flight teams requires limiting unnecessary pilot task load. This study examined American and Chinese simulated flight crews. Factors believed to affect cockpit interpersonal dynamics and subsequent crew task loads were pilot personality and nationality. Pilot personality, team personality elevation, team personality variability, and team nationality were analyzed for their potential impact on task load perceptions. Twenty-four American, 23 Chinese, and 23 mixed nationality two person teams were created and used for comparisons. Increasing …

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …

A Multicomponent Intervention System Using Goal Setting, Feedback, And Incentives To Improve Performance In Small Service Businesses, Doug Lafleur

Dissertations

A small business servicing dealerships in the chimney lining industry was responsible for training and resupplying contractors in a propriety chimney lining system. A process was developed for sharing and comparing the dealerships' financial reports and business processes. The process involved a small group of dealers attending regular 6-month meetings called Impact Groups. A monetary incentive system was used to encourage dealers to join the Impact Groups and to maintain continued attendance and participation. Dealers took turns hosting the meetings and having the attending dealers analyze their business. A detailed list of problems and solutions was provided to each host …

Exploring The Behavioral Function Of Work Monitoring, Don H. Rohn

Dissertations

A number of studies have suggested the key difference between effective and ineffective managers is the extent to which managers engage in a particular form of monitoring - work sampling (Komaki & Minnich, 2002). Effective managers observe employees instead of relying on self-reports or secondary sources of performance. A factor contributing to the effectiveness of work sampling may be an increase in desired behavior as a function of reactivity to the presence of an observer. In spite of the large volume of research on the effects of observer presence on various physiological responses and task performances (Guerin, 1993), a study …

The Effects Of Perceived Identity And Justice Experiences With An Adr Institution On Managers’ Decisions, Shu-Cheng Chi, Hwa-Hwa Tsai, Ming-Hong Tsai

Research Collection School of Social Sciences

This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which operates under the government in Taiwan, between 1997 and early 2000. The authors propose an interaction between two variations of trust—category‐based trust and experience‐based trust—and hypothesize that decision‐makers’ perceived identity with new versus old government ideology and past justice experiences (with the PCC) would jointly affect their decision preferences. The results partially support these hypotheses. The authors emphasize the critic role of trustworthiness of the third‐party ADR providers. We conclude with a discussion of the implications …

Predictors Of Task And Contextual Performance: Frame-Of-Reference Effects And Applicant Reaction Effects On Selection System Validity, John Hunthausen

Dissertations and Theses

An employment process suprasystem contains human resource-related systems such as training, recruitment, performance appraisal, and personnel selection. Similarly, a personnel selection system consists of interdependent subsystems that work together to manifest its properties (e.g., the acquisition of qualified and high-potential individuals). Finally, each of these complex subsystems (e.g., applicant reactions to selection methods) have interdependent elements (e.g., procedural and distributive justice) that work together to manifest the properties of the subsystem (e.g., applicant fairness perceptions).

This dissertation takes such a systems approach to understanding the complexities of a personnel selection system to explore the interactions among three of its subsystems: …

Differential Effects Of Individual And Group Pay Contingencies On Individual Performance, Judith A. Honeywell-Johnson

Dissertations

Individual productivity of high performers was compared under an individual monetary incentive system and a 10-member group monetary incentive system. Subjects were 4 college students, each assigned to a simulated 10-person group. Subjects individually performed four computerized work tasks (SYNWORK) simultaneously, and the total number of points earned on the tasks was the main dependent variable. A within-subject reversal design was used, with hourly pay (A), individual (B) and group (C) monetary incentives implemented in an ABCB pattern. Subjects, when working under the group incentive pay condition, were told that the number of points they earned during each session would …

Evaluation Of A Computer Simulation To Assess Subject Preference For Different Types Of Incentive Pay: Part Two, Stephen Mark Sundby

Dissertations

This study further investigated the use of a computer simulation to assess subject preference for different types of pay systems. Subjects were eight undergraduates recruited from psychology classes at Western Michigan University. The dependent variable was the subjects’ choice of pay system, either simulated hourly pay or base pay plus incentive. Simulated work performance was determined by the computer with 0.50 probability of low or high performance. For Experiment 1, the independent variable was the maximum amount of simulated pay that subjects could earn under each pay type. For Experiments 2 and 3, the independent variable was the percentage of …

Examination Of Psychological Type And Preferred Negotiation Tactics And Strategies Of Contract Negotiators, John P. Hebert, Alan J. Meade

Theses and Dissertations

This research identified the psychological types of government and industry contract negotiators and determined whether their preference for using negotiation tactics and strategies were correlated with their respective psychological types. A survey consisting of the Myers-Briggs Type Indicator (MBTI) and a questionnaire concerning use of negotiation tactics and strategies was mailed to 2,000 contracting professionals of the National Contract Management Association (NCMA). During May and June 1992, 627 usable surveys were received. The MBTI results were paired with the responses to the negotiation tactics and strategies questionnaire. These results were analyzed on a microcomputer using the DBase IV, Excel, and …

The Effects Of A Performance-Based Lottery System On Accident Reduction In The Kalamazoo Office Of The United States Postal Service, Dale F. Polley

Masters Theses

The effects of a performance-based lottery system on the accident rates of mail carriers were examined. Two hundred and eight mail carriers in five United States Postal Service facilities participated. The experimental design consisted of a multiple-baseline with reversal. In addition, the accident rates for the intervention period were compared to the accident rates for the same period of time during the preceding two years.

A Safety Bingo game served as the lottery system. If an accident did not occur in a work unit during the day, a bingo number was drawn. The bingo game continued until either a bingo …

The Effect Of Social Context & Group Decision Making Formats On An Evaluative Task, Joyce Bowers

Masters Theses & Specialist Projects

A review of the literature on decision making indicated a lack of research attention given to the effects of the dynamics of the social context surrounding participation on decision outcomes. The present study examined the relationship between social context and group decision making formats, and its implications for the effective implementation of group participation in decision making The effectiveness of three decision -making formats, the nominal technique, the interacting technique, and the consensus technique, were compared under conditions of cooperation and competition on the three decision effectiveness dimensions of quality, acceptance, and synergy.

Two-hundred and forty-eight undergraduate students, working in …

An Examination Of Commitment To Scholarly Openness & Religious Belief Among Academicians, Jim Alsdurf

Masters Theses & Specialist Projects

The relations between faculty religiosity, changes in reliaious beliefs, and commitment to scholarly openness were examined through a survey of 257 faculty at three universities. A new measure of scholarly openness was developed for this study because of ambiguities in previous indirect and attitudinal measures. Patterns of faculty religiosity as a function of education, graduate school prestige, academic discipline, and educational period of religious change are generally compatible with previous studies, but patterns for scholarly openness are not. Faculty religiosity and scholarly openness were negatively correlated for those Faculty who had never experienced sinnificant reliaious change and for those who …