The Cost Of Caring: Understanding Compassion Fatigue In First Responders, Jonathon O. Santiago

Master of Arts in Human Services

First responders are regularly exposed to trauma, crisis, death, injury, and human suffering, which may contribute to compassion fatigue. This capstone examined compassion fatigue among law enforcement officers, emergency medical services personnel, firefighters, and other emergency-service professionals. The paper reviewed peer-reviewed research on symptomatology, occupational risk factors, protective factors, compassion satisfaction, emotional labor, stigma, help-seeking barriers, and organizational influences. Attention was given to the overlap between compassion fatigue, burnout, secondary traumatic stress, and vicarious trauma, as inconsistent definitions may make the issue harder to identify, measure, and address. The research also explored how repeated trauma exposure, confidentiality concerns, workplace culture, …

Personal Goal Facilitation, Burnout And Work Engagement: The Role Of Self-Discrepancy, Jacinth Jia Xin Tan, Bek Wuay Tang

Research Collection School of Social Sciences

Employees who perceive greater personal goal facilitation through work (PGFW) experience lower burnout and higher work engagement. This research examined whether self-discrepancies and emotional experiences explain these relationships across two cross-sectional studies involving a nationally representative sample of working adults (Study 1; N = 889) and a sample of public school teachers (Study 2; N = 228) in Singapore. Participants listed personal goals and rated how much their jobs facilitated these goals, alongside measures of self-discrepancy, emotions, burnout, and engagement. Across both samples, higher PGFW predicted lower burnout and greater engagement. These associations were consistently explained by lower ideal self-discrepancy …

Correctional Leadership And Its Relationship To Psychological Well-Being And Job Satisfaction Among Former Department Of Corrections Staff, Brittaney Brown Kovacs

Doctoral Dissertations and Projects

Correctional institutions represent complex work environments in which leadership may influence employee psychological well-being and job satisfaction. Although prior research has primarily focused on correctional officers, less attention has been paid to the broader workforce within Departments of Corrections (DOCs), including educational, healthcare, and administrative personnel. This retrospective mixed-methods study examined the relationships between employee perceptions of transformational, transactional, and authoritarian leadership styles and employee outcomes among former staff of state-level DOCs in the United States. Participants included 75 former DOC employees from multiple states. Quantitative data were collected using standardized measures of leadership, job satisfaction, and psychological well-being. Multiple …

Behind The Bar: Empathy Burnout's Impact On Lawyers' Job Competency, Eva L. Newkirk

Honors Projects

It is well established within psychological literature how burnout develops among human service professionals including nurses, therapists, police officers, and first responders. Despite facing the same kinds of risks for burnout development by helping professions, especially trauma and stressful client relationships, the development and consequences empathy burnout have been under-researched in lawyers. This project aims to explore existing literature around burnout and empathy as related to job competency in legal professionals and develop a survey that explores empathy as a potential indirect mediating variable from burnout to employee engagement. The article additionally discusses the pathway from second-hand trauma to empathy …

Navigating Burnout: The Role Of Workplace Support For Social Work Clinicians, Melanie Fulton

Journal of Global Awareness

The shortage of mental health workers is a growing concern in the United States, and social workers a substantial portion of employees who work with individuals with mental health concerns. This shortage stresses the importance of studying factors that impact burnout for mental health clinicians, particularly social work clinicians. While burnout among social workers in some settings have been documented in the literature, less research has focused on independently licensed clinical social workers in private practice. This study had participants complete a survey to examine the relationship between workplace support, burnout, and professional fulfillment among this population (N = 57). …

Rest And Recovery: A Randomized Pilot Study Of Spiritual Rest Practices And Recovery From Work Stress And Burnout, Ashley Martin Cauley

Doctoral Dissertations and Projects

Individuals who work in the helping professions, identified as those careers within the fields of health care, medicine, education, psychology, and social work, report higher levels of stress and burnout than the average worker for these constructs. Research to address these higher levels within the helping professions has focused on both individual and organizational interventions. While rest and recovery have been explored as a means of reducing work stress, there is a lack of literature on the specific use of spiritual rest practices. This randomized controlled pilot study gathered information on the impact of spiritual rest practices on stress and …

Unmasking Emotional Labor: Visualizing The Challenges Experienced By Human Resources Professionals, Abigail (Abby) Leff

Honors College Theses

The field of human resources (HR) requires a complex balance of advocating for others and enforcing organizational policies, all the while managing its own emotional challenges. This dynamic demands that HR professionals engage in intense emotional labor without sufficient organizational support, the burden of which can lead to burnout, decreased job satisfaction, and psychological consequences. Despite the prevalence of these dynamics, the emotional experiences of HR professionals are under-researched. This literature review explores emotional labor and burnout HR professionals face, evaluates available resources in the field, and examines coping strategies that HR professionals use. The research is applied to an …

Why Do Teachers Leave? Investigating Teacher Attrition In A New Orleans Charter School: A Qualitative Phenomenological Case Study, Carlos J. Machuca Rivera

Electronic Theses and Dissertations

The purpose of this phenomenological case study was to investigate the lived experiences of former teachers who worked at Goodlife Academy (GLA), a charter school in New Orleans, Louisiana, between 2019 and 2025, with particular attention to how teachers experienced job satisfaction and job dissatisfaction and how those experiences influenced their decisions to leave Teacher attrition—defined as educators leaving their school or the profession—has been associated with factors such as burnout, inadequate support, low compensation, and persistent challenges in addressing achievement gaps. Although these factors are well documented in the literature, many existing studies rely on quantitative methods and focus …

The Relationship Between Telecommuting, Autonomy, And Burnout, Aniko Nagy

Electronic Theses, Projects, and Dissertations

With flexible work arrangements becoming more common, the need to expand our understanding of the relationships between flexible work arrangements and employee health and wellbeing outcomes, such as employee burnout, continues to grow. The purpose of the present study is to explore the relationships between flexible work arrangements, autonomy, and employee burnout. The Job Demands-Resource (Bakker and Demerouti, 2007) and Conservation of Resources (Hobfall & Freedy, 2017) theories propose that job resources such as flextime, flexplace, and job autonomy are vital, and that the loss of or failure to acquire job resources can lead to stress and burnout. The Self …

A Scalable Model For Resident And Faculty Well-Being: Applying Self-Determination Theory And The Job Demands-Resources Framework In Graduate Medical Education, Gregory Guldner, Adam Neufeld

HCA Healthcare Journal of Medicine

Despite growing attention to burnout in graduate medical education (GME), many institutional efforts remain fragmented and lack theoretical coherence. In response, HCA Healthcare developed a system-wide initiative grounded in Self-Determination Theory (SDT) and the Job Demands-Resources (JD-R) framework to guide leadership development, learning climate improvement, and resident and faculty well-being. What began as a single-program effort evolved into a multi-year, system-wide initiative involving more than 5800 residents across 366 programs at 85 hospitals. In collaboration with workplace psychologists from Claremont Graduate University and Immersyve Health, the initiative integrated theory-informed leadership workshops, validated assessment platforms, and continuous quality-improvement processes to help …

The Role Of Commuting Stress On Job Satisfaction: Burnout As Mediator, Andreas Ari Kristiyanto, P. Tommy Y. S. Suyasa

Psychological Research on Urban Society

Abstract

This study examines the role of commuting stress on job satisfaction, with burnout as a mediating variable. Data were collected from 113 commuting employees in urban areas, primarily within Greater Jakarta, an area known for severe traffic congestion, using a quantitative approach. Participants completed three validated questionnaires: the Minnesota Satisfaction Questionnaire (MSQ) for job satisfaction, the Multimodal Commuting Stress Scale (MCSS) for commuting stress, and the Maslach Burnout Inventory (MBI) for burnout. Data were analyzed using SEM-PLS and processed using SmartPLS 4.0. The results indicate that CS has a direct negative effect on job satisfaction and is positively associated …

Mental Health And Well-Being Of Hispanic Pastors In Central Florida: A Phenomenological Study, Darice M. Santos

Doctoral Dissertations and Projects

The topic of pastors' psychological well-being and health has been studied in a variety of approaches. The forthcoming research concentrated on the effects that the responsibilities and pressures of working at Hispanic churches have on Hispanic pastors in Florida. Given the difficulties they face, such as prejudice, discrimination, and a low standard of living, this population required further study. This study explored the pastor's role and involvement level and how it connects to social support and burnout. This qualitative study provided insight on how Hispanic pastors in central Florida handled their mental health and perceived their job as pastors. A …

Positive Behaviors And Traits In Clinical Supervision: A Qualitative Study, Katelyn Jakubovic

Doctoral Dissertations and Projects

This qualitative study explored the individual lived experiences of mental health counselors undergoing clinical supervision, focusing on their perceptions of the supervisory relationship, supervisory process, and outcomes by identifying specific traits and behaviors across various domains. In-depth, semi-structured interviews were conducted with the sample of 20 participants across professional developmental stages and practice settings. Narrative and thematic analysis of the data revealed a nuanced portrayal of the supervisory relationship. Overall, participants characterized their supervision experiences as being predominantly positive and growth-facilitating. Participants identified key supportive factors, such as communication, resources, and scheduling flexibility. Analyses also uncovered significant areas for improvement, …

Understanding And Alleviating Teacher Burnout: A Focus On Supports For Teacher Candidates, Meghan Glahn

Honors Projects

This Honors Project begins by analyzing the overall patterns of burnout, and then narrowing to the experienced pressures by special educators. This research topic highlights how stress arrives early during teacher preparation and increases for individuals entering special education. Research from various sources emphasize the prevalence of burnout and the contributing factors that often lead to mental and physical consequences. This study also has results from a survey involving Intervention Specialist majors that captures their college experiences with academic demands, emotional labor, and field placement expectations. The outcomes supported by literature and the survey demonstrate that teacher burnout is severe, …

A Proposal To Examine Naturally Occurring Mindfulness And Correctional Officer Stress And Burnout, Anthony M. Nasrallah

Undergraduate Theses

Correctional officers (COs) work in institutions characterized by high interpersonal demand, safety risk, and organizational complexity; as a result, they experience elevated rates of occupational stress, burnout, and mental-health disorders relative to the general workforce. At the same time, research in allied helping professions demonstrates that mindfulness and related contemplative practices can reduce stress and improve emotion regulation and well-being. However, little is known about whether COs’ own, pre-existing informal mindfulness practices are associated with lower on-the-job stress or burnout rather than formal training courses. This review integrates findings from qualitative studies, quantitative analyses, and systematic reviews to show what …

A Phenomenological Study Of The Utilization Of Coping Strategies Among Pastors: Religious Strategies Vs. Secular/Traditional Strategies, Arbedella Denise Moore

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to understand how Christian pastors serving congregations throughout the United States utilize religious and secular coping strategies to address occupational stress and achieve work-life balance. The theory guiding this study was Lazarus and Folkman’s (1984) transactional model of stress and coping, as it provided a framework for understanding how pastors cognitively and emotionally respond to ministry-related challenges, and how their coping choices, whether spiritual or secular, reflect an ongoing process of adaptation, meaning-making, and resilience within complex realities of pastoral life. The study was guided by three research questions that explored how pastors …

The Effects Of Covid 19 Job Demands On Public Sector Employees’ Organizational Commitment: The Mediating Roles Of Work Engagement And Job Burnout, And The Moderating Role Of Supervisor Support, Benjamin R. Kaufman

Psychology Theses & Dissertations

United States citizens rely on state government employees to provide essential public services. During the COVID-19 pandemic, these employees responded by administering both routine and novel procedures to protect public health, often placing them on the frontlines and at increased risk of contagion. Concurrently, the pandemic-driven economic downturn created budget shortfalls that threatened the job and financial security of the state workforce. Together, these conditions substantially increased job demands for state government employees.

Guided by the Job Demands–Resources (JDR) Model, this study examined how COVID‑19-related job demands influenced state employees’ work engagement, job burnout, and organizational commitment, and whether supervisor …

Examining The Relationship Between Burnout And Emotional Intelligence In Ministry Leaders Of Start-Up Churches, Jacquelyn Steidel-Santiago

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study was to utilize Emotional Intelligence (EI) and burnout models to examine the relationship between perceived EI and firsthand experiences of burnout in ministry leaders of start-up churches to establish a unique connection and offer valuable insights for participants and other ministry leaders facing similar circumstances. Personal characteristics were divided into demographic information about the participants (i.e., age, race, years in ministry, congregation size, etc.) and information about the participants’ experience with specific features of burnout. The demographic information was used to identify possible factors related to various levels of EI, with the expectation …

The Impact Of Job Demands On Work And Family Outcomes Among Healthcare Workers In China: The Moderating Effect Of Gender And Professional Identity Integration (G-Pii) And Communal Orientation, Wei Zhou

Dissertations and Theses Collection (Open Access)

Long work hours, emotional strain, and stress are just a few of the high demands placed on healthcare workers in China, which have led to occupational burnout, tension between job and family, and worse health. This research investigates the relationship between job demands and burnout via the lens of the Job Demands-Resources model and social identity theory, work-family balance, subjective well-being, and career commitment among Chinese healthcare workers. We focus on the moderating roles of gender and professional identity integration (G-PII) and communal orientation. In a two-wave investigation, 317 medical professionals from different Chinese hospitals took part. Hierarchical regression studies …

Exploring The Personal Management Interview Program As A Burnout Prevention Strategy In Policing: A Qualitative Case Study, Lance C. Arnold

Electronic Theses and Dissertations

Police officers in the United States experience severe burnout at rates exceeding other service professions, with approximately 75% experiencing burnout symptoms. Current interventions predominantly focus on individual coping mechanisms rather than addressing organizational and leadership factors contributing to burnout. This qualitative single-case study explored the perceptions and experiences of police leaders and officers concerning the utility of a personal management interview program to foster positive leadership behaviors as a resource-oriented preventive strategy against burnout in a midsize municipal police department in Texas. The study employed semistructured virtual interviews with eight participants: four police leaders and four police officers who had …

Burnout, Perceived Organizational Support, And Spirituality: In Msd Special Educators, Bianca Grider Fisher

Doctoral Dissertations and Projects

This quantitative correlational research study explored whether burnout (BO) is correlated with perceived organizational support (POS) in special education teachers (SETs) working with moderate to severe disabilities (MSDs) students during distress, and whether spirituality moderates the correlation. SETs working with MSD students face a heightened risk of BO, yet there is little literature exploring how organizational or spiritual resources help. Exploring these factors is necessary to strengthen SETs’ well-being. Guided by the Organizational Support Theory, theoretical frameworks on BO, Maslow's Theory on Spirituality and Hierarchy of Needs, the Cognitive Appraisal Approach, and biblical truths, this study explored how internal and …

Trauma-Informed Practices (Tips) And Burnout, Job Satisfaction, And Ptsd In First Responders, Tyler Mcdonough

Doctoral Dissertations and Projects

First responders are the frontline defense of society and consist of people that push back against chaos to keep our communities civilized and in functioning order. This study aimed to ensure that first responders’ mental health is adequate for home life as well as daily job functions, and to assess which Trauma Informed Practices (TIPs) can lead to positive outcomes in reducing first responder’s feelings of burnout, increasing their job satisfaction, and suppressing frequency of PTSD symptoms. TIPs are different intervention techniques that are designed to assist the individual with a variety of emotions such as anxiety, stress, burnout, and …

Work Disengagement: Motivational Regulation Shaped By Psychological Need Frustration And Perceived Injustice, Stephanie R. Dailey

CGU Theses & Dissertations

Employee disengagement represents a persistent global challenge, yet remains theoretically underdeveloped and is frequently conflated with burnout, behavioral withdrawal, or deviance. Building on Kahn’s (1990) original conceptualization, this dissertation reconceptualizes disengagement as a distinct motivational state characterized by the withdrawal of cognitive, emotional, and physical energies from role performance. Drawing on Self Determination Theory (Ryan & Deci, 2000), Conservation of Resources theory (Hobfoll, 1989), and the Job Demands–Resources model (Bakker & Demerouti, 2007), I test a model where disengagement emerges as a motivational response to psychological need frustration, where organizational justice functions as an upstream contextual antecedent. Two complementary studies …

Effects Of Coaching Interventions On Burnout And Mental Health Outcomes Among Collegiate Athletes: A Meta-Analysis, Natalie Mitchell

Cal Poly Humboldt theses and projects

This meta-analysis examined the effects of coaching interventions on burnout and mental health outcomes among collegiate athletes. Following PRISMA guidelines, literature published from 1980 onward was searched across SPORTDiscus, PsycINFO, PsycARTICLES, PubMed/MEDLINE, Web of Science, and ProQuest Theses & Dissertations. Studies were included if they assessed burnout, psychological well-being, or related mental health outcomes in collegiate athletes and investigated a coaching intervention. Twelve interventional studies met the inclusion criteria. Across studies, coaching interventions varied in structure, duration, sport context, and cultural setting, with most emphasizing intrapersonal strategies and emotional or mental health outcomes. Meta-analytic results indicated small, non-significant effects favoring …

Exploring Perceived School Administrator Leadership Support And Teacher Burnout, Matthew H. Stifelman

Theses and Dissertations

Burnout is an issue that affects those in numerous occupational settings and comes with tremendous risks for physical and psychological consequences (Edú-Balsania et al., 2022). Burnout is defined as one’s psychological response to chronic work stressors that can cause cognitive, emotional, or physical health damage (Maslach & Leiter, 2016). Decades of research have identified numerous risk factors for burnout across occupations. Risk factors include job and personal values, workload, lack Burnout is an issue that affects those in numerous occupational settings and comes with tremendous risks for physical and psychological consequences (Edú-Balsania et al., 2022). Burnout is defined as one’s …

The Hidden Cost: Vicarious Trauma And Burnout In Professional Sex Offender Treatment Providers, Diazia Hughes

PCOM Psychology Dissertations

Professionals who provide treatment to individuals who have commuted sexual offenses are routine exposed to traumatic material, placing them at increased risk for both vicarious trauma (VT) and burnout. Despite growing recognition of these occupational hazards, limited research has examined the relationship between VT and burnout within this specialized population. The present study investigated the association between VT and the three dimensions of burnout (i.e. Emotional Exhaustion (EE), Depersonalization (DP), and personal Accomplishment (PA)) among licensed treatment providers working directly with individuals who have commuted sexual offenses. A cross-sectional correlational design was employed with a sample of 107 licensed providers …

Academic Satisfaction Of Graduate Students In Mental Health Professions: Mediating Roles Of Burnout And Engagement, Yu Ying Li

Electronic Theses & Dissertations (2024 - present)

Academic satisfaction for students is as critical to their retention and well-being as job satisfaction for working adults; however, it has received limited empirical attention particularly among graduate students in mental health-related programs. One of the barriers to mental health trainees’ satisfaction with their academic training is burnout. The current study evaluated the applicability of Study Demands-Resources (SD-R) framework (Lesener et al., 2020) to trainees. Specifically, this study examined the relations between study demands (i.e., perceived stress), study resources (i.e., supervisory alliance and social support), student burnout, student engagement, and academic satisfaction. It also tested if student burnout and engagement …

Teachers’ Greater Perceived Knowledge Of Trauma Linked With More Favourable Attitudes And Less Burnout, Belinda Cicco, Donnah L. Anderson

Australian Journal of Teacher Education

Teachers are required to meet the needs of trauma-affected students. While training improves teachers’ knowledge of trauma-informed care, it is not systematically implemented, risking teacher burnout and student progress. This cross-sectional survey investigated teachers’ perceived knowledge and attitudes regarding teaching students affected by trauma and three aspects of burnout (personal, work-related, and student-related). Australian primary and secondary teachers (N = 542) were recruited via social media and snowball sampling. Mediation analyses showed significant indirect paths, whereby greater perceived knowledge was associated with more favourable attitudes, which in turn was associated with less work-related, student-related, and personal burnout. Younger teacher age …

Bilingualsim In The Workplace: How Work Attitudes Influence Burnout And Turnover Intentions, Andrea Del Aguila

Honors Undergraduate Theses

Understanding whether language status functions as a risk or protective factor for employee well-being and retention is essential for developing organizational policies that support workers from varied demographic backgrounds. This study examined how work attitudes such as job satisfaction, organizational commitment, and work engagement are seen among bilingual and monolingual workers and how these outcomes relate to employee burnout and turnover intentions. An outside researcher from Talent Metrics Consulting collected data via an online survey utilizing previously validated measures of job satisfaction, organizational commitment, burnout, work engagement, and turnover intentions. Participants were recruited through online advertising and social sampling obtaining …

An Analysis Of Burnout Among Mental Health Practitioners By Types Of Work, An Examination Of Differences By Religious Affiliation And Personal Time Off As Coping Strategies, Kenzi Turpin-Miller

Doctoral Dissertations and Projects

Burnout influences turnover, job satisfaction, and quality of life of employees across various occupations. Mental health practitioners are considered a high-risk population for burnout because of demanding work conditions, but little research exists exploring the differences in this population by type of work, religious affiliation, and time-off. Most current research on burnout focuses on individual types of work and lacks a comprehensive approach to the population. This study examined whether there were differences in the level of burnout among mental health practitioners based on religious affiliation, time off, and type of work. This study distributed a voluntary survey, which included …