Psychology Commons^™

Let’S Make It A Game: Utilizing An Escape Room To Study Variables And Interventions That Impact The Development Of Psychological Safety, Kimberly N. Williams

Doctoral Dissertations and Master's Theses

To thrive in today’s competitive markets, organizations must harness the insights of all members. This requires employees to feel comfortable collaborating and sharing diverse knowledge—a process enabled by psychological safety. Although extensively studied over the past two decades, how and when psychological safety develops remains unclear. This research addresses these gaps by exploring temporal changes in psychological safety and examining the role of team inputs, processes, and interventions in shaping psychological safety perceptions at individual and team levels. This study utilized a quasi-experimental design with repeated and independent measures in a sample of 74 medical and physician assistant students. Within-subject …

Revolutionizing Public Safety And Criminal Justice Through Ai, Alan Saquella

Publications

Artificial Intelligence (AI) is rapidly transforming public safety, criminal justice and security by fundamentally changing how crimes are committed, investigated and prevented. As AI tools become increasingly sophisticated, law enforcement and corporate security professionals are utilizing these advancements to enhance their capabilities. However, integrating AI into these sectors also brings significant challenges, including ethical concerns, recruitment difficulties, and the surge in crime rates. This article examines the transformative impact of AI, the ongoing efforts to unify AI applications across public safety and security sectors, and expert advice on overcoming the associated challenges.

Exploring Ai Technology And Consumer Behavior In Retail Interactions, Maria Petrescu, Anjala S. Krishen, John T. Gironda, J. Ricky Fergurson

Publications

This research systematically reviews artificial intelligence (AI) effects in customer-interfacing retail applications based on an ecosystem value co-creation framework. We conduct a bibliometric and conceptual mapping analysis study, focusing on AI-related implications for consumers’ and other stakeholders' well-being, social interaction, and societal welfare. A co-citation network visualization of critical AI journal articles is generated, and a network visualization of AI keyword relationships and clustered topic areas is presented and discussed, along with a conceptual map of the relationships between key concepts and substantive AI themes. In an ecosystem context, the multidisciplinary-based bibliometric and conceptual mapping findings of our analysis reflect …

An Analysis Of Helicopter Emergency Medical Services And Human Error Contributors To Accidents, Paige Lawton

Doctoral Dissertations and Master's Theses

Helicopter Emergency Medical Services (HEMS) is a growing industry that provides a vital service to transport critically ill or injured patients to healthcare facilities. This growth has come with an increase in rates of HEMS crashes and fatalities. Certain types of events commonly precede HEMS accidents such as continued flight into deteriorating weather conditions, night, and self-induced pressure, to name a few. Given that these causes and contributing factors can be seen time and again within HEMS accidents, the need arises for additional analysis of the human factors that play a role in accidents. This study addresses this need through …

A Workplace Security Framework: Mitigating Employee-Related Threats, Alan Saquella

Publications

In the modern discussion on workplace security, the focus often centers around preventing active shootings and violence stemming from terminated or disgruntled employees. The article “Publicly Humiliating Events: A Precursor to Workplace Violence” by Karie Gibson, Lauren Brubaker and Andre Simons rightly highlights the crucial role that public humiliation plays in triggering such violent acts. However, beyond the immediate threat of homicide, there exists a broader spectrum of potential risks posed by former employees, including acts of sabotage, espionage, vandalism and cyberattacks, all of which demand attention and proactive measures from security professionals.

The Influence Of Task Process And Task Structure On Transactive Memory Systems And Team Outcomes: A Meta-Regression Analysis, Crystal Fausett

Doctoral Dissertations and Master's Theses

In the rapidly evolving landscape of modern work environments, teams remain a foundation for achieving organizational goals. The efficacy of teams often hinges on the presence of Transactive Memory Systems (TMS), a shared cognitive mechanism that facilitates the distribution and retrieval of specialized knowledge within teams. However, gaps remain in understanding the dynamics of how TMS influences team outcomes, especially in the context of varying task structures, task processes, and TMS operationalization. This dissertation introduces a theoretical model where TMS directly influences team outcomes, with task structure, task process, and TMS operationalization acting as moderators. Meta-analytic results indicate positive effects …

The Effects Of Perfume On Work Performance, Tian Soon Choo, Hiral Bharatbhai Variya

Introduction to Research Methods RSCH 202

This study investigates how fragrance could affect staff efficiency at work in the service industry, particularly insurance agents. Scent is recognised to affect human behavior and perception; nevertheless, the majority of study to date has overlooked scent's possible impact on job performance in favor of focusing on its relationship to confidence and beauty. We will explore whether wearing perfume improves work performance through a panel study with 100 insurance agents. Performance is gauged by the number of policies sold and the amount of premium generated. Our study proposes to investigate the potential significant impact of perfume, both positive and negative, …

The Effects Of Social Media On Investment Decisions Within An Online Community, Hector Vasquez, David Cross

Publications

This case study examined the effects of social media on investment decisions within an online community. The problem was the use of misinformation by inexperienced investors to make investment decisions, with investors making investment decisions based on misinformation. Data was gathered through an online questionnaire administered through one-on-one interviews with members from an online financial community. Twenty participants were gathered; responses were analyzed for recurring themes. Results validated a relationship between social media and investment decisions exists. A strongly recurring theme was that individual investors use social media as a resource to seek out potential investment ideas and make investment …

Stress, Anxiety, And Depression In Aerospace Students, Harley L. Waters

National Training Aircraft Symposium (NTAS)

This study investigates and compares the levels of stress, anxiety, and depression among a sample of 574 undergraduate students in the Aerospace Professional Pilot concentration, Aerospace majors in concentrations other than Professional Pilot, and Non-Aerospace students at Middle Tennessee State University. This study sought to determine if Aerospace students exhibited higher levels of depression, anxiety, and stress. The participants of this study completed the DASS-21, a survey instrument that measures three separate constructs: depression, anxiety, and stress. The scores from this survey were used to compare depression, anxiety, and stress levels between the three groups of students using ANOVA and …

Hazardous Attitudes: A Study Identifying Mental Healthcare Avoidance Behaviors And Attitudes In A Collegiate Aviation Student Population, Harley L. Waters, Paul Mosey, Collin Mcdonald

National Training Aircraft Symposium (NTAS)

Mental health is a topic that has rapidly gained traction in the aerospace education community, specifically in collegiate aviation programs. Previous research has shown that college students are a population that is prone to mental health issues that can adversely affect their academic success and quality of life (Jennings et al., 2017). College students choosing to study aerospace have a unique set of stressors in addition to anxiety associated with the college experience.

The current research seeks to identify perceived barriers to mental health service utilization by the collegiate aviation student population. This study seeks to uncover students’ perceptions that …

High Times, Higher Stakes: Mental Health Impacts In New Recreational Marijuana Legal Landscape, Jason T. Lorenzon J.D., Chris Pezalla, Diana Semilia

National Training Aircraft Symposium (NTAS)

This presentation delves into the societal and mental health consequences arising from the increasing trend of legalizing recreational marijuana. Specifically, we will examine the potential normalization of unconventional behavior among aviation college students, who may grapple with substance use challenges due to stress, sleep difficulties, and the demands of college life. Given the rigorous nature of flight training, prioritizing the mental well-being of pilots becomes imperative.

With the recent legalization of recreational marijuana in Ohio, this presentation integrates insights from Diana Semilia's 2022 study on Kent State Flight Students Ages 19-26. The study's objective was to extract practical recommendations applicable …

Barriers To Mental Health Seeking Among Army Aviation Personnel: A Preliminary Report, Aric J. Raus

National Training Aircraft Symposium (NTAS)

This research explores barriers to mental health seeking, self-reported symptoms, and perspectives on self-help mental-wellness options among U.S. Army Aviation Personnel. Safe aviation operations require constant focus and mental clarity. These requirements expand when considering the implications and added stress of military operations, especially in combat scenarios. Yet, recent studies demonstrate that aviation personnel avoid seeking healthcare due to fears of losing their medical certification. This report provides preliminary results from the first known study on barriers to mental health seeking among U.S. Army aviation personnel. Utilizing an anonymous survey instrument, facilitated primarily through Social Media recruiting of current and …

Up In The Air: A Human Factors Approach To Enhancing Evtol Passenger Experience, Brandon D. Dreslin, Michael C. Falanga, Juksana Mai Ngam, Alex Chaparro, Barbara S. Chaparro

National Training Aircraft Symposium (NTAS)

Although electric vertical take-off and landing (eVTOL) vehicles are an emerging mode of transportation, current research indicates that the general public may be unwilling to ride in them due to unfamiliarity and uncertainty about their trust in the technology. This research aimed to better understand potential passenger concerns as well as the factors related to eVTOL design and ride journey that contribute to people’s willingness to ride in them. Understanding these human factors considerations are crucial for addressing issues surrounding the end-to-end passenger experience. Passenger safety, comfort, and acceptance were identified as important areas that influence users’ experience. These areas …

Airline Pilot Perceptions Of Stress And Self-Reported Fatigue: A Cross-Sectional Study, Michelle P. Hight, Stephanie G. Fussell, Eline Kok, Debbie S. Carstens Phd,

National Training Aircraft Symposium (NTAS)

In the air transportation sector, fatigue is a known problem influencing safety. Over the past two decades, fatigue mitigation has gained increased regulatory emphasis. The psychosocial construct of perceived stress, however, has been less studied and emphasized, though decades of research demonstrates stress’s impact on psychosocial and physiological wellbeing and safety performance. This observational, cross-sectional study measured airline pilots’ perceived stress levels alongside selected fatigue factors. Data was gathered from a sample of 144 airline pilots and analyzed using non-parametric statistics to explore the relationship between pilots’ perceptions of their own stress levels over the previous month with their answers …

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum

National Training Aircraft Symposium (NTAS)

Voluntary Safety Reporting Programs (VSRPs) are a critical tool in the aviation industry for monitoring safety issues observed by the frontline workforce. While VSRPs primarily focus on operational safety, report narratives often describe factors such as fatigue, workload, culture, staffing, and health, directly or indirectly impacting mental health. These reports can provide individual and organizational insights into aviation personnel's physical and psychological well-being. This poster introduces the AVIation Analytic Neural network for Safety events (AVIAN-S) model as a potential tool to extract and monitor these insights. AVIAN-S is a novel machine-learning model that leverages natural language processing (NLP) to analyze …

The Essential Roles Of Forensic Linguists And Expert Interrogators In National Security, Alan Saquella

Publications

Language is a multifaceted element intricately woven into the tapestry of human behavior, serving as a pivotal medium for comprehending and deterring crime. Within this realm, forensic linguists and expert interrogators emerge as distinct yet interconnected professions, playing vital roles in unraveling the complexities of language to ensure public safety and national security. This article sheds light on the shared responsibilities and significance of these professionals in crime prevention and explores why their expertise is crucial for Executive Protection and Security Professionals.

User Experience, Motivation And Self-Efficacy Comparisons Between Virtual Reality And Conventional Pc-Based Flight Simulation Training, Tianxin Zhang, Christina Frederick, Andrew Dattel, Elizabeth Blickensderfer, Barbara Chaparro

Journal of Aviation/Aerospace Education & Research

The current project investigated the effect of utilizing Virtual Reality (VR) technologies for flight training by comparing user experience, motivation, and self-efficacy when using conventional desktop flight simulation versus VR flight simulation. This research employed a quasi-transfer of training experiment with 48 participants. Findings showed that VR flight simulation could provide a better user experience and generate a higher level of training motivation than traditional training technologies, while maintaining trainees’ perceptions of self-efficacy. This work contributed positive evidence that VR flight simulation has great potential to be an effective means of flight training and provided a foundation for future research …

Non-Technical Skills Proficiency In Aviation Pilots: A Systematic Review, Seda Ceken

International Journal of Aviation, Aeronautics, and Aerospace

This systematic review aims to examine the role of non-technical competencies in pilot selection and flight operations, and explore the methods used for their assessment. It has been discerned that relying solely on technical flying skills is insufficient for a pilot; there is a growing understanding that a pilot candidate must possess and adeptly employ non-technical skills, commonly referred to as Crew Resource Management (CRM) skills. This systematic review was designed according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. For this review, a systematic search was conducted across seven databases. Seventeen publications were included in …

Interpersonal Skills In A Sociotechnical System: A Training Gap In Flight Decks, Kimberly Perkins, Sourojit Ghosh, Crystal Hall

Journal of Aviation/Aerospace Education & Research

This research analyzed the perceptions of interpersonal skills on established aviation safety models, Crew Resource Management (CRM), and Threat and Error Management (TEM) using feedback from industry pilots. The flight deck is a sociotechnical system where much research has focused on the technical aspect, whereas we spotlight its socio aspect. The aviation industry must invest in training pilots on interpersonal skills to enhance safety through increased efficacy of safety models integrated throughout existing training programs. A 34-question survey was disseminated across both commercial and business aviation pilots (N=822). We explored three research questions regarding pilots’ perceived training on interpersonal skills …

Human-Ai Teams In Aviation: Considerations From Human Factors And Team Science, Jenna Korentsides, Joseph R. Keebler, Crystal M. Fausett, Sabina M. Patel, Elizabeth H. Lazzara

Journal of Aviation/Aerospace Education & Research

Artificial Intelligence (AI) has transformed the way human-computer interaction (HCI) teams can collaborate and coordinate in various domains, including aviation and crew resource management (CRM). AI's transformative capabilities enhance teamwork, efficiency, and safety, particularly in risk management. AI's ability to process vast amounts of data and provide real-time insights enables informed decision-making and automation of repetitive tasks in aviation. By combining the strengths of AI and humans, outlined in our modified version of the ‘HABA-MABA’ framework, a dynamic teamwork relationship emerges, provided roles are successfully allocated. AI systems are able to act as intelligent assistants, offering timely recommendations, fostering effective …

Virtual Reality & Pilot Training: Existing Technologies, Challenges & Opportunities, Tim Marron, Niall Dungan, Brian Mac Namee, Anna Donnla O'Hagan

Journal of Aviation/Aerospace Education & Research

The introduction of virtual reality (VR) to flying training has recently gained much attention, with numerous VR companies, such as Loft Dynamics and VRpilot, looking to enhance the training process. Such a considerable change to how pilots are trained is a subject that warrants careful consideration. Examining the effect that VR has on learning in other areas gives us an idea of how VR can be suitably applied to flying training. Some of the benefits offered by VR include increased safety, decreased costs, and increased environmental sustainability. Nevertheless, some challenges ahead for developers to consider are negative transfer of learning, …

'I’M A Pilot First, Female Second': Why Flight Deck Gender Imbalance Persists And The Case For Allyship, Kimberly Perkins, Rachael H. Merola, Sourojit Ghosh, Cecilia Aragon

Journal of Aviation/Aerospace Education & Research

Why is there greater gender parity for long-haul truck drivers, astronauts, and paleontologists than for women airline captains? This study uses a mixed-methods approach to examine the underlying causes of the gender imbalance in the United States aviation industry, in which only 3.6% of airline captains are women. Two polls and one survey gather data from professional pilots (N=1093) on their experience with stereotyping, gender bias, and allyship. Direct comments were analyzed to shed light on the results of the survey. Results suggest that, contrary to prevailing perceptions, the persistent gender imbalance in the flight deck can largely be attributed …

Fatigue Reporting In Hellenic Skies: Attitudes, Barriers And Insights From Military, Commercial And General Aviation Pilots, Panagiotis Kioulepoglou, Katerina M. David, Vassilios Nikolaidis, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Fatigue has long been a concern in aviation, especially today, with the ever-increasing traffic volume, pilot shortage, and operations that often disrupt the body’s natural biological rhythms. Despite the implementation of sophisticated fatigue reporting schemes, aviation organizations still face challenges, as many studies indicate that pilots often encounter barriers to effectively report their fatigue. As relevant research in Greece was scarce, the main objective of this study was to explore Greek pilots' attitudes towards fatigue reporting, identify the most significant barriers, and recommend mitigation measures based on the participants' perspectives. To that end, 18 semi-structured interviews were conducted and analyzed …

Exploring The Nexus Of Cybersecurity Leadership, Human Factors, Emotional Intelligence, Innovative Work Behavior, And Critical Leadership Traits, Sharon L. Burton, Darrell Norman Burrell, Calvin Nobles, Laura A. Jones

Publications

Data shows that 12% of leaders are rated as 'very effective' at leadership. This research emphasizes the importance of understanding human behavior and its impact on leadership effectiveness, innovative work behavior (IWB), and the ability to respond to complex cyber threats, particularly in the realm of cybersecurity leadership. Emotional intelligence (EI), a key human factor, is highlighted as a crucial element that can stimulate cognitive absorption, leading to innovative work behavior and improved innovation efficiency (IE). This underscores the need for leaders to not only be technically proficient but also emotionally intelligent to effectively manage their teams and respond to …

How Do First Impressions Affect Perceived Approachability?, Anbalagan Apsara, Ong Wee Ping, Ng Jia Hui Debbie

Introduction to Research Methods RSCH 202

This essay explores the impact of first impressions on perceived approachability in social interactions, considering factors like facial expressions, attire, and vocal cues. It establishes approachability as the dependent variable influenced by first impressions, measured by voice cues, facial expressions, attire, and non-verbal cues while controlling for age, gender, race, height, and personality traits. In the literature review, we examine two key studies, focusing on face-based and voice-based impressions in a Chinese sample and rapid threat judgments based on facial appearance. The essay underscores the importance of non-verbal cues on first impressions and approachability. To understand the relationship, we use …

Teamwork In Cybersecurity: Evaluating The Cooperative Board Game [D0x3d!] As An Experimental Testbed, Crystal Fausett, Joseph Keebler

Publications

It is crucial to identify the knowledge, skills, and attitudes (KSAs) that contribute to success in cybersecurity teams. We introduce a board game, [d0x3d!], as an experimental testbed designed to create a controlled environment and set of manageable tasks aimed at exploring teamwork competencies that may be relevant to the cybersecurity workforce. [d0x3d!] requires players to work together and share information to retrieve stolen digital assets. The authors aim to improve the efficacy of cybersecurity team training by incorporating modern teamwork theory and measurement. This testbed provides a low-cost and user-friendly platform for training, evaluation, and research.

The Aviation Illusion-Situational Judgment Test: Development And Evaluation, John Kleber

Doctoral Dissertations and Master's Theses

Situational judgment tests (SJTs) are scenario-based assessments that evaluate an individual's capacity to make key judgments relating to specific contexts. While SJTs are traditionally used for personal selection (e.g., managers, customer service personnel, and police officers), SJTs also demonstrate potential for use in training evaluation. One area of interest in aviation is aeronautical decision-making (ADM) during inflight encounters with aviation illusions. However, a gap in research exists regarding how to measure pilots’ capacity to make judgments about illusions during flight.

This dissertation aimed to develop and validate an SJT that evaluates aeronautical decision-making (ADM) during inflight encounters with aviation illusions. …

Investigative Approaches: Lessons Learned From The Radonda Vaught Case, Kimberly N. Williams, Crystal M. Fausett, Elizabeth H. Lazzara, Yuval Bitan, Anthony Andre, Joseph Keebler

Publications

Accidental patient harms occur frequently in healthcare, but their exact prevalence and interventions that will best prevent them are still poorly understood. In rare cases, healthcare providers who have contributed to accidental patient harm may be criminally prosecuted to obtain justice for the patient and family or to set an example, which theoretically prevents other providers from making similar mistakes due to fear of punishment. A recent case where this strategy was chosen is the RaDonda L. Vaught vs. Tennessee (2022) criminal case. The present article discusses this case and its ramifications, as well as provides concrete recommendations for actions …

Exploring Minority Underrepresented Aviation/Aerospace Students’ Mental Health And Success In Higher Education, Jorge L. D. Albelo, Stacey Mcintire, Sophie E. Dubois, Tahmina Tisha, Kammi Matsumoto, Jack Ho, Luke M. Jones

Publications

As enrollment trends continue to rise in higher education, mental health-related concerns are also on the rise. Underrepresented minority students are tasked with balancing the general pressures of life along with maintaining grades, and oftentimes having to work to pay for college. Therefore, underrepresented minorities’ experiences related to mental health can be unique. Institutions of higher education work to understand the needs of their students so that they can provide better support services and improve retention. The purpose of this study was to understand the perceptions of underrepresented minority students in an undergraduate aviation/aerospace degree program related to mental health. …

Pilots’ Desire To Become Future Space Tourism Pilots: Polynomial Regression Using Response Surface Analysis, Robert A. Goehlich, Ralf Bebenroth

Publications

In this study, we investigated the impact of pilots’ motivation on their desire to be space tourism pilots or to remain in their current occupation (adherence). We analyzed the feedback obtained from a survey questionnaire on a sample consisting of 106 pilots with flying experience. In particular, we compared the pilots’ intrinsic and extrinsic motivations to investigate two outcomes: the desire to become future space pilots or to remain as air pilots. Applying the self-determination theory, we found that intrinsic motivation mattered more than extrinsic motivation. Furthermore, by applying response surface analysis as our statistical tool, it was revealed that …