Organization Development Commons^™

Exploring Themes In Leadership Transition At A Rural Nonprofit Community Theatre: An Accidental Research Project, Elise Lael Kieffer

Journal of Nonprofit Innovation

Leadership transitions in nonprofit organizations present both challenges and opportunities, particularly in rural community-based theatres where organizational identity is often deeply connected to individual leaders. This study employs narrative inquiry, guided by the lens of Feminist Pragmatism, to explore leadership change at Playhouse in the Park, a long-standing rural community theatre in Murray, Kentucky. Through interviews, reflections, and observations, the study identifies five emergent themes shaping directors’ experiences: expectations, programming content, personality, relational expectations, and the balance between cautiousness and freedom. Findings suggest that the tensions inherent in rural nonprofit leadership transitions—rather than serving as obstacles—function as necessary forces that …

Behind The Badge: Effects Of Stress And Trauma In Policing -- Understanding The Importance Of Evidence-Based Prevention, Early Intervention, And Wellness Programs, Jessica Rolshouse

Master of Arts in Human Services

Law enforcement officers are exposed to occupational stress and trauma routinely and at rates that far exceed the general population. This chronic exposure places them at risk for physical and psychological injury and negative outcomes to include mental health disorders including burnout, anxiety, depression, and PTSD. Prolonged exposure to occupational stress and trauma also increases the risk of suicidal ideation and dying by suicide, the most tragic outcome of the stress law enforcement officers face. This literature review focuses on individual risk factors, occupational stress, and trauma, and the development of mental health disorders in law enforcement officers. It also …

Building Another World, Christopher Edwards

Capstones

"Another World" is a mutual aid hub in Crown Heights, Brooklyn. The space was opened in June 2025 and is ran by the Crown Heights Care Collective, a mutual aid network started in 2022. Another World hosts free events surrounding political education and provides basic needs like food and clothing to residents of the area. In just a few months, the group has made inroads in a diverse community altered by gentrification.

Archives West At Twenty Years: Sustainability Through Community, Jodi Allison-Bunnell, Maija Anderson, Trevor J. Bond

Collaborative Librarianship

Archives West is a regional aggregation of descriptions of archival collections held by institutions in the Pacific Northwest and Mountain West. While many similar regional aggregations have struggled to reach sustainability, Archives West is one of a few that is fully funded by its participants, and continues to grow in both scale and scope. We hypothesize that there are unique cultural qualities of the Archives West community that have supported its growth, including a philosophy of empowering participants, transparent budget processes, clear statement of value to resource providers, and maintaining expectations that all institutions will contribute through service and fees.

Becoming A Social Worker: A Journey Through Community, Justice, And Recovery, Willow Coefield

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This portfolio is the culminating project for the Master of Social Work program at the University of Montana and demonstrates advanced integrated practice through coursework, practicum, and professional experience. It is organized into an introduction, theoretical orientation, and focused sections on trauma‑informed care and rural and Indigenous contexts of practice, followed by a mapping of portfolio artifacts to core elements and competencies, a conclusion, references, and appendices of key graduate assignments. Drawing on artifacts such as positionality work, case studies, diagnostic assessment, group design, program evaluation, policy analysis, and leadership projects, the portfolio illustrates growth in ethical and professional behavior, …

Journey Through, Cathan B. Tautfest

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Journey Through is the Master's Portfolio for the University of Montana for Author Cathan Tautfest. This paper serves as the capstone graduation requirement for students of the School of Social Work. Over the final semester of the Master's program, this Portfolio was created, reviewed by committee, and defended before its publication. This Portfolio is a culmination of three years and thousands of hours to demonstrate mastery of the ten Social Work competencies, the elements of Social Work Practice, and critically reflect on time spent in the School of Social Work's Master's of Social Work (MSW) program. This Portfolio reflects on …

From Incomplete To Impactful—Finalizing Unfinished Nursing Projects In Nart And Polypharmacy For Lasting Improvement, Paula Thanh Nhat Pham, Armine Lianna Chamichyan, Anastasia Yerofeyeva, Stelene Alexis Tragus

Master's Projects and Capstones

This quality improvement project addressed the problem of incomplete or unsustained clinical initiatives at a long-term care facility by introducing Kotter’s Change Model, an evidence-based framework designed to support and sustain lasting improvements in clinical practice. Within the context of a religious-based residential community for older adults with complex chronic needs, the objective was to strengthen the facility’s capacity to implement and sustain change more effectively. By using two previously unfinished initiatives, the NaRT triage tool and Polypharmacy management process, the project applied Kotter’s model to evaluate how structured change strategies can improve staff engagement, leadership alignment, and long-term project …

Trauma-Informed Leaders: Shifting The Paradigm Of Professional Suicide Prevention, Janina Cich

Forensic Scholars Today

Trauma-informed Leaders: Shifting the Paradigm of Professional Suicide Prevention highlights how trauma-informed leadership can transform suicide prevention in law enforcement and other high-stress helping professions. Reflecting on current suicide data and first-responder research, the article outlines early warning signs, intervention strategies, and organizational wellness practices that drive agencies from reactive crisis response to proactive, culturally responsive care. Practical recommendations include leader-supported peer teams, sleep and micro-break interventions, and resilience-focused supports that foster psychological safety, reduce stigma, and normalize help‑seeking across the organization.

Truth, Trials, And Triumphs Of The Tenure Journey: Faculty Of Color In Higher Education, Derrick E. Crim

The Journal of Advancing Education Practice

Faculty of Color (FOC) face tough challenges when it comes to earning tenure and promotions. Problems like systemic inequities and biased evaluations make it harder for institutions to uphold trust and fully benefit from the diversity FOC bring. These faculty members often bring fresh perspectives shaped by their unique journeys, enriching academic spaces. Fitting into the exclusive social circles and culture of academia takes a lot of resilience and confidence. Further, issues like isolation, tokenism, and racism make things even tougher. Isolation stems from the lack of representation and supportive communities, while tokenism creates extra service demands without proper recognition. …

Organizational Diagnosis Toolkit, Ann Marie Lindley, Catherine Nolan, Connie L. Halvorsen, Franki C. Hand, Isys S. Mccormack, Jennifer A. Hance, Jess Beutler, Kelsey Spaulding Caras, Sara German Jimenez, Stephanie Graves

Capstone Projects

The complexity of organizations requires organizational diagnosis to be an iterative process tailored to the context, needs, and uniqueness of each organization. This toolkit is designed to walk a consultant or leader through a structured diagnostic approach and the various resources that can be leveraged along the way. It is organized into four sections: foundational diagnostic frameworks and models, practical consulting, case-study application, and reflection and learning. It was created by students in the Western Michigan University Organizational Change Leadership masters and doctoral programs as part of the course OCL 6460, "Organizational Diagnosis and Consulting," under the supervision of Professor …

Impact Of Community College Size And Meeting Types On Leader-Member Conversation Quality In Career And Technical Education (Cte) Leaders: A Mixed Methods Study, Kenneth Wayne Kirkland Jr.

Dissertations

Community colleges are complex institutions with the primary mission of workforce preparation and academic transfer. In many cases, community colleges produce the majority of their local workforces. Political influences upon workforce priorities, increased national calls for transparency in higher education training, complicated infrastructure, and technical expertise requirements for faculty have created substantial challenges for career and technical education (CTE) leaders. These complexities require the 21st-century CTE leader to be as externally focused as their presidents, highlighting the importance of communication effectiveness in both leaders.

The purpose of this mixed-methods study was to investigate the influence of community college enrollment levels …

Enhancing End-Of-Life Quality In Hospice Care, Gerson Orellana Prudencio

Capstone Projects and Master's Theses

The‍‌‍‍‌ increasing demand for hospice care in Monterey County is a clear indicator of the rapid growth in the need for end-of-life services driven by the aging population. The project was developed at the Department of Hospice of the Central Coast, which is under the Montage Health Foundation, a non-profit organization. The community served consists of elderly people receiving hospice and end-of-life care, as well as volunteers who provide administrative and indirect support. The Volunteer Handbook aims to create a comprehensive procedural manual for hospice volunteers to improve administrative efficiency and ensure the quality of care. Interviews were conducted with …

Investigating Workplace Management Conditions Influence On Interpreter Motivation And Interpretive Program Performance, Jessica M. Henry

All Theses

Organizations, including non-profit and government agencies such as the National Park Service and nature centers, that provide informal education (also known as interpretation) seek ways to achieve their mission and enhance their organizational performance (Anderson et al., 2022; Weiler & Ham, 2010). For informal education organizations that provide interpretation to visitors, one measure of organizational performance is the achievement of an organization’s desired visitor outcomes. Theory suggests that positive organizational performance is associated with positive workplace management conditions and high employee motivation. Thus, this study explored the relationships between interpreters’ perceptions of workplace management conditions, motivation, and performance on interpretive …

Making Sense Of Teaming With Ai: Exploring Human-Ai Team Development Through Interpretative Phenomenological Analysis, Elizabeth A. Johnson

River Cities Industrial and Organizational Psychology Conference

As artificial intelligence (AI) becomes increasingly embedded in collaborative work environments, Human-AI Teaming (HAIT) is reshaping how employees experience team development and view AI as an active teammate, versus passive tool. This in-progress dissertation study uses Interpretative Phenomenological Analysis (IPA) to explore how employees make sense of team development within HAIT context. Grounded in Business Psychology and designed for I-O psychology application, the study explores how employees interpret milestones of human-AI team development and navigate emerging socio-technical dynamics. The primary research question guiding this inquiry is: How do employees make sense of their experiences of team development while working on …

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …

Accelerating Expertise In Professional Decision Making: The Effects Of A Simple Rules Training, Gavin Raj Maistry, Jochen Reb, Shenghua Luan, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Traditional approaches to professional decision making hold analytical expertise as superior to qualitative judgment. However, this view is increasingly challenged by work on heuristics as effective decision strategies under conditions of uncertainty. Building on this insight, we developed a script-based simple rules training program in the context of insurance underwriting. We then conducted a quasi-experimental intervention study with 220 participants of varying levels of experience. The study compared performance in the training condition with that in an active control condition on a work sample test given before and after the intervention. The results show that training in simple rules could …

Interpersonal Capacity For Trustworthiness: A Reflective Framework For Navigating Entrustment, Roberto Angelo Moreira Vale

Dissertations and Theses Collection (Open Access)

This dissertation advances understanding of how trust shapes salient cross-cultural encounters, drawing on a constructivist grounded theory analysis of 220 interview accounts. Across these narratives, trust-related dynamics consistently appeared alongside 16 other contextual, interpersonal, and intrapersonal factors. Notably, these dynamics were identified in interviews with participants from all GLOBE cultural clusters, suggesting a degree of cross-cultural breadth that warrants further empirical testing. Together, these patterns indicate that it is not cultural difference alone that makes an encounter meaningful, but how individuals interpret and respond to the possibility or risk of entrusting and being entrusted. Salience emerged at moments when participants …

9th Gsep Research Symposium - 2025

GSEP Research Symposium

The Ninth Annual GSEP Research Symposium, themed "Building Bridges to Elevate Humanity: Innovations and Insights in Education and Psychology", was hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP) on June 19–20, 2025, at the historic Château d’Hauteville in Switzerland and virtually via Zoom.

This hybrid symposium convened a vibrant global community of students, alumni, faculty, and scholars to share research that addresses real-world challenges, advances scholarly inquiry, and builds pathways for inclusive collaboration and leadership. Spanning a wide array of topics—from artificial intelligence and mental health to trauma-informed practices, educational equity, social justice, and cross-cultural leadership—the …

Design-Led Leadership: A Mixed Methods Study On Understanding How Design Thinking Capabilities Impact Leadership Effectiveness, Tareq Waleed Muhmood

Dissertations and Theses Collection (Open Access)

“Widespread design thinking among organisation leaders is desirable for the creation of a humanly and sustainable future” (R. J. Boland et al., 2008a)

This study investigates the impact of design thinking capabilities on leadership effectiveness through a mixed-methods research design.

While design thinking is widely used in product and service innovation, its application as a leadership development framework remains underexplored.   To address this gap, the study employed both quantitative and qualitative methods, including pre- and post-intervention survey of leaders, their supervisors, and subordinates within an education business in Vietnam (EBV), as well as semi-structured interviews with senior leaders at a …

Is Doing-Good-Enough (Dge) Related To Quitting Or Thriving: Organizational Support Moderates The Link Between Dge And Employee Well-Being, Job Satisfaction And Job Crafting, Yun Zhuo

Dissertations and Theses Collection (Open Access)

This research introduces the construct, Doing-Good-Enough (DGE), a work strategy in which employees consciously meet, but do not exceed, core job expectations. It is a satisficing approach aimed at prioritizing well-being and managing work demands. Three studies were conducted to build the DGE scale and examined its outcomes. Study 1 developed the new measurement scale of DGE by integrating its initial work definition with the existing Quiet Quitting (QQ) scales. Items composing the DGE scale were identified through an exploratory factor analysis (EFA). Study 2 validated the DGE scale as unidimensional via confirmatory factor analysis (CFA) and established its discriminant …

How Civil Society Organizations Build Resilience In The Face Of Financial And Political Pressures: Lessons From Czechia, Hungary, And Bulgaria, Merrill Sovner

Journal of Nonprofit Innovation

How are some civil society organizations (CSOs) able to pivot and innovate in the face of political hostility and funding withdrawal, while others shrink or become inactive? It posits that it’s not just the external environment, funding, or degree of political pressure, but attributes intrinsic to each CSO that narrows the range of possible responses. It is based on sample of CSOs in Czechia, Hungary and Bulgaria that faced political pressures and funding withdrawal between 2010 and 2019. CSOs responded in three ways: reduced staff and expenditures, replaced lost funding while operating in a similar way, or reframed their work, …

Reduce, Replace, Reframe: How Civil Society Organizations Build Resilience In The Face Of Financial And Political Pressures, Merrill Sovner

Dissertations, Theses, and Capstone Projects

In order for civil society organizations (CSOs) to perform essential functions to support democracy and prevent democratic erosion, they must operate sustainably, maintaining resources and legitimacy to carry out their missions. CSOs experience financial and political pressures when resources and legitimacy are withdrawn. CSOs facing both pressures may reduce their activities, replace lost funding, or reframe their work to engage new audiences. How CSOs respond in the face of financial and political pressures has implications for their role in hindering democratic erosion. Yet civil society organizations weather these pressures in ways that are not straightforward; the most targeted organizations may …

The Dual Impact Of Ict Use On Work Autonomy, Workload, Work Engagement, And Work-Family Conflict: Moderating Effects Of Perceived Organizational Support And Conscientiousness, Shenghui Han

Dissertations and Theses Collection (Open Access)

This study investigates the dual impact of information and communication technology (ICT) use intensity on employee outcomes in the workplace, with a particular focus on work autonomy, workload, work engagement, and work–family conflict (WFC). Drawing upon the job demands-resources (JD-R) model and conservation of resources (COR) theory, I propose a dual-pathway framework in which ICT use intensity acts as both a job resource and a job demand. The study also examines the moderating roles of perceived organizational support (POS) and conscientiousness.

Data were collected from 414 full-time employees across six companies in China through a three-wave survey with two-week intervals …

Career Advising Utilization: A Quantitative Archival Analysis Of Student Engagement Across Academic Levels And Colleges At A Southeast University, Edward Raimundi

Electronic Theses and Dissertations

This quantitative ex-post facto study examined patterns of career advising utilization at a large, R1 public university in the southeastern region of the United States. Institutional advising data from the 2023–24 advising year was utilized to identify usage patterns across different demographics such as college affiliation and academic level. The descriptive stats from the archival data were used to measure topic distributions, undergraduate–graduate usage by college, and contact engagement. The sample size included over 35,000 students with 10 different college affiliation labels. Significant differences across advising usage in the different colleges were found during the study. Undergraduate students had higher …

A Convergent Parallel Mixed Method Design Analysis Of Sponsorship And The Advancement Of Women In The Workplace, Shaparak Malek-Morvai

Masters Theses & Specialist Projects

Sponsorship is vital for advancing women's careers but is often inconsistently applied. Limited programs for women seeking leadership roles and a lack of sponsors can hinder progress. This study used a mixed-methods approach, combining quantitative survey data from 73 participants with qualitative insights. Sponsors advocate for protégés, emphasizing visibility, promotion, and networking, while mentorship offers guidance and coaching. Many leadership roles confuse sponsorship with mentorship, as noted by Helms et al. (2016). However, the key difference lies in influence. The study had four objectives: to explore women's perceptions of sponsorship, analyze how roles and tenure influence these perceptions, enhance discussions …

Empowerment Through The Sisters Lifting As We Climb Network: Examining The Organization’S Impact On Black Women, Sharnay Hearn Davis

Electronic Theses and Dissertations

This phenomenological case study examines the role of empowerment within the “Sisters Lifting as We Climb Network” through the experiences of Black women participants in Pittsburgh, Pennsylvania. Utilizing in-depth semi-structured interviews, the research investigates the organization's origins, evolution, and social support mechanisms that foster empowerment, as well as participants' experiences with programs and activities over the past nine years. Additionally, the study identifies areas for organizational improvement to further enhance participant empowerment.

The findings of this research support the empowerment theory framework by clarifying the preconditions, processes, and outcomes of empowerment within the Network, which fosters sisterhood and enhances participants' …

Effects Of Emotional Intelligence In Enhancing Team Collaboration And Conflict Resolution In Agile Project Management, Shaikh Muhammad Sinan

Harrisburg University Dissertations and Theses

In this study, I explored the use of emotional intelligence (EI) in enhancing team collaboration and conflict resolution within agile project management environments. Though agile methodologies have gained more popularity, most projects still suffer from interpersonal conflicts and communication failures that detract from project performance. Though the literature is particular to the dynamics of agile project management, little is known about the emotional and interpersonal dynamics that influence team effectiveness. I examined how EI skills such as self-awareness, self-regulation, empathy, and social skills influence team dynamics and project success. Guided by Daniel Goleman's Emotional Intelligence Framework, in this qualitative study, …

Flipping The Script?: The Development And Validation Of A Qualitative Framework For Identifying Key Cognitive And Attitudinal Components Of Conflict-Based Problem Representations, Kyle Christenson

All Dissertations

When people work together, disagreements are inevitable. How someone understands a given conflict, specifically whether they see it as a shared problem or not, can shape how they respond and whether they look to resolve it collaboratively. Researchers have studied many aspects of conflict, like what causes it and the strategies people use to manage it. But we know much less about how people think about conflict in the first place and how those thoughts affect efforts to manage conflict. This research developed a tool to study how people describe conflicts in writing. It identifies key ideas and attitudes that …

Perceived Leadership Behaviors And Workplace Motivation: The Predictive Role Of Generational Cohorts In The U.S. Construction Industry, Leslie D. Klinegardner

Electronic Theses and Dissertations

The purpose of this study was to examine the extent to which perceived leadership behaviors predicted workplace motivation among construction workers across generational cohorts in the Greater Houston, Texas area. Grounded in self-determination theory, the research explored how transformational, transactional, and passive-avoidant leadership behaviors predicted the satisfaction and frustration of psychological needs for autonomy, competence, and relatedness. The analysis also considered whether leadership behaviors and generational cohort served as significant predictors of workplace motivation outcomes. The study followed a quantitative, predictive, cross-sectional design using survey methodology. Data were collected using the Multifactor Leadership Questionnaire (MLQ) and the Basic Psychological Need …

“Try, Start, Do It”: Phil Zimbardo And The Heroes’ Square Foundation, Györgyi Orosz

Heroism Science

This article pays tribute to the life and legacy of Philip Zimbardo, emphasizing his transformative influence in Hungary through education, social engagement, and the science of heroism. The journey began with a 2012 invitation that brought Zimbardo to Budapest, ultimately leading to the foundation of the Heroes’ Square (Hősök Tere) initiative. His message—that heroism is not reserved for the exceptional but is accessible and teachable—became the core of nationwide programs focused on mindset, intervention behavior, and social responsibility. Zimbardo’s influence went beyond academia; he inspired personal and institutional change. The foundation’s programs, such as teacher trainings, the Hero School, and …