Organization Development Commons^™

The Relationship Between Competency Development And Intent To Stay At The Middle Management Level, Miriam Hawk Chambers

Theses and Dissertations

Millions of individuals within Corporate America work in roles designated within the middle management category (Zippia, 2023). The complexity of this type of role is that these individuals are tasked with carrying and implementing change, expected to fluidly switch between high and low power styles depending on who they are engaging with, and are often stuck between stakeholders with conflicting expectations (Anicich & Hirsh, 2017a). Because of the financial, cultural, and productivity costs of losing middle managers, it is important to better understand what, if any, relationship competency development has in increasing intent to stay amongst middle managers.

Findings of …

Psychological Safety Within An Agricultural Hand Labor Harvest Crew And Its Relationship To Productivity, Thomas Draper

Theses and Dissertations

Does psychological safety exist in Hispanic agricultural hand labor harvest crews? The purpose of the study was to ascertain the existence of the four stages of psychological safety in three agricultural hand labor harvest crews in California and to determine if those crews exhibiting the highest mean of psychological safety are the most productive in terms of pounds per person per hour packed. A protocol consisting of 17 statements was verbally administered in Spanish to the participating crews harvesting the same crop and working for the same Farm Labor Contractor. Analysis utilizing a 5-point Likert scale determined which crew exhibited …

Calvin And Virginia Jackson Kiah Papers, Zach S. Henderson Library Special Collections

Finding Aids

This collection consists of the personal and professional papers of Calvin and Virginia Jackson Kiah, spanning 1871 to 1999, with a focus on 1949-1989. It includes correspondence, teaching materials, artist files, photographs, newspaper clippings, and related documents. Of particular note are records of Virginia Jackson Kiah's work founding and managing both the Kiah House Museum in Savannah, Georgia, and the Lillie Carroll Jackson Museum in Baltimore, Maryland. The collection also focuses on materials supporting the museums' missions, such as Virginia Jackson Kiah’s drafts of a book on African American art contributions. The collection also contains documents relating to Calvin Kiah's …

Rebuilding The Appalachian Economy From The Ground Up: Towards A Holistic Organizational Framework For Community And Economic Development In Rural Extractive Areas, Brandon M. Dennison

Graduate Theses, Dissertations, and Problem Reports (ETD)

Central Appalachia specifically and rural extractive areas more generally face some of the most challenging socio-economic realities in North America. Community-based organizations (CBOs) are an important tool for addressing these challenges. As governments intensify efforts to mitigate climate change, and as fossil-fuel industries contract, extracted communities are experiencing economic, cultural, and environmental upheaval. Many leaders call for a “just transition” away from fossil-fuels, which would make local extraction communities whole. However, achieving a truly just transition away from fossil fuels is extraordinarily challenging, and many extracted communities were never whole to begin with. I argue CBOs are the crucial vehicle …

Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis

Electronic Theses and Dissertations

Although much research has addressed the relationships between leaders and followers, none has focused on these relationships between Black women—specifically, in the context of Black women’s social service organizations and sororities—and the impact the leader’s chosen style of leadership has on the followers’ use of voice. Self silencing is a prominent response to the power dynamic in many leader–follower relationships. The purpose of this study was to describe the interactions between leaders and followers in Black women’s social service organizations and sororities and identify the influence leadership style has on follower engagement. This study extends the application of silencing the …

Organizing (Eternal) Identity And Identification: An Upward Glance Into Religious Institutions, Casey M. Stratton

Graduate Theses, Dissertations, and Problem Reports (ETD)

This dissertation disrupts at least two religious spaces: First, scholars religiously adhering to (social) scientific norms, and second, people identifying with religious organizations (i.e., churches). First, we begin constructing a theoretical lens using poststructural ideas offered by Foucault, Derrida, and Bakhtin to read and disrupt (religious) discourse. Second, we complicate organizational identification as a concept, deeming it fixed and fluid—a paradox within religious discourses that endorse Truth and Perfection. Here, we draw from the communication constitutes organization (CCO) approach. Third, we further curate the lens by applying poststructuralism, identification, and CCO in a specific context: The Church of Jesus Christ …

Pathways To Sustainability: Industry, Development, Business, Agriculture, Economy, And Politics, Andreas Hernandez, Pablo Arias-Benavides, Dayana C.M. Machada, Ousmane Pame, Alice Main, Per Moller

Geography and Environmental Studies Faculty Publications

In this chapter we examine six compelling on-the-ground experiences, which are demonstrating pathways to sustainability, resilience and regeneration. Each case opens a pathway to sustainability in a key sphere of human activity: industry, development, business, agriculture, economy and politics. These experiences are creating new social imaginaries embodied in the practical forms of new politics and economics aimed at profound democratizations of human life, and towards a creative realignment of humans with the rest of the web of life. These social imaginaries are both open and encompassing. They are open in the sense that they can be filled with new possibilities …

Cheating Constraint Decisions And Discrimination Against Workers With Lower Financial Standing, Grace J. H. Lim, Marko Pitesa, Abhijeet K. Vadera

Research Collection Lee Kong Chian School Of Business

Workers with lower financial standing face many personal challenges due to the relatively lower level of material resources they have at their disposal. We propose that lower financial standing not just impacts workers themselves, but also engenders discrimination from supervisors. Drawing on social cognition principles, we forward a situational inference perspective whereby supervisors make a naïve inference that workers with lower financial standing pose a higher risk of cheating which leads them to subject such workers to more negative treatment and deprive them of opportunities. We focus on two ubiquitous ways in which organizations constrain cheating behavior: worker surveillance and …

Exploring Cultural Boundary Spanning Functions That Bridge Across National And Cultural Boundaries In Mncs, Tamara Downs

Theses and Dissertations

In multinational corporations (MNCs), cross-cultural interactions and collaboration are unavoidable. Cultural boundary spanning (CBS) is a behavior that has been shown to reduce conflict and ensure project success. It is a behavior that bridges internal and external organizational boundaries. This study examined if and how CBS functions (behaviors) change across national and cultural boundaries in MNCs. These boundaries were characterized by four demographic groups of people found within MNCs: (a) parent country nationals, (b) host country nationals, (c) third country nationals, and (d) parent country national expats. The findings of this research suggest that any of these demographic groups can …

The Trickle-Out Effect Of Prioritizing Well-Being, Kelsey M. Stout

Theses and Dissertations

This research builds upon previous studies of the effects of inequity theory on well-being at work. The purpose of this study was to understand the intersection of equity theory and well-being for US employees in modern corporate organizations. Specifically, the study aims to answer the research question-When one employee prioritizes their well-being, how does it affect their work teammates’ well-being? Twenty full-time corporate employees from various companies and industries each participated in a survey and an interview. Overall, this research found that prioritizing well-being at work generally positively impacts those around them. However, it has a negative impact when the …

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …

Evaluating The Prevalence And Dimensions Of Poetry Interventions To Enable Change And Transformation In Organizations, Elizabeth Kathleen Mcgraw

Theses and Dissertations

Today, organizations and their employees operate in times of increased complexity, ambiguity, and constant change. Traditional methods for enabling change and transformation are no longer sufficient to generate alignment and shared understanding to create adaptive ways of working. Organizations must identify new tools when engaged in change and transformation. Poetry, a time-honored practice, is an unconventional choice for organizational interventions. Still, it may be a solution for organizations seeking to unstick, reframe, and pivot quickly toward a new and shared reality. This study evaluated the practice and dimensions of poetry interventions used by change practitioners when enabling change and transformation …

The Intersection Of Ethnic-Racial Identities And The Development Of Leadership Identity For Asian American Women Leaders And The Impact On Their Success, Nann Chan Chan Aye

Theses and Dissertations

This study explored the intersectionality of ethnic-racial identity and leadership identity in Asian American Women Leaders (AAWLs) in the United States and its potential impact on leadership success. Findings reveal that community, inclusivity, and growth are the elements that intersect the three pillars: ethnic-racial identity, leadership identity, and organizational climate/environment for AAWLs to embrace the ownership of collective leadership identity. AAWLs strongly desire to foster positive organizational cultures that value service, collaboration, trust, autonomy, diversity, and growth. Another prominent finding is the enthusiasm of AAWLs to share and pass down learnings and experiences through open dialogues and mentorship to fellow …

Recovery At Work: Seeking Relief From Toxic Workplace Behavior Through The Adult Children Of Alcoholics And Dysfunctional Families Model, Matthew D. Devandry

Theses and Dissertations

The present study investigated whether the Adult Children of Alcoholics and Dysfunctional Families (ACA) 12-step recovery model might be relevant to reducing toxic workplace behavior. Seventeen participants in the ACA program were interviewed to answer what changes in work-life are experienced by those who have worked in the ACA program and what components of ACA do practitioners believe have been most influential in their work-life changes? Interviewees reported experiencing positive results in their work lives, categorized by internal, philosophical changes, changes in behavior regarding interpersonal issues, changes in behavior regarding issues of self, and changes in overall outcome. These findings …

Strategies To Influence Meaning Creation To Address Resistance In A Change Initiative, Rebecca L. Escobar

Theses and Dissertations

Organizational change has been a constant and essential aspect of human societies for centuries, driving innovation and adaptability. However, despite the abundance of models and content on managing change, organizations still struggle to implement and sustain effective transformations. This research aims to address this challenge by exploring strategies to create meaning and address resistance during transformational change. The research will employ a qualitative approach, conducting 15 interviews to capture participants' experiences and strategies in influencing meaning creation during change initiatives. The data collected will be transcribed, coded, categorized, and analyzed for themes, allowing for a comprehensive understanding of the strategies …

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.

A Qualitative Analysis Of Beliefs Related To Gender Equality In The Church Of Christ, Timothy J. Priestley

Theses and Dissertations

In recent years, American Christian churches, including the Church of Christ, have grappled with the role of women in their congregations. As women have gained legal rights, expanded social roles, and access to leadership, certain churches, including the Church of Christ, have lagged in adapting to these changes. This study aims to understand the organizational change process within these churches, exploring why belief systems can be slow to change and how some congregations have successfully transitioned from a complementarian to an egalitarian stance related to women's leadership roles. The research employs a contextual lens, considering how human psychology influences beliefs …

Workplace Gender Gap: Generational Differences In The Narrative Of Women In The Banking Industry, Carly S. Riehle

Theses and Dissertations

This qualitative study gathered stories from four generations of women in banking to observe how the gender gap has changed over time through their personal experiences and to determine if there is a new story that can be told about the closing of the gender gap for at least one industry. The study included 36 women from 15 different banks across most regions in the United States. The 60-minute interviews covered 20 questions. Participant answers were coded and analyzed, yielding several themes. The study found that all four generations of women in banking agree there have been substantial improvements to …

Shifting Institutional Paradigms To Ignite Organizational Equity Amongst African American Professionals, Michael Fountain

Theses and Dissertations

African Americans can become discontented with their jobs and even consider resigning due to workplace anxiety. This quantitative study among African American business professionals in the U.S. highlighted the critical factors that foster positive working environments and organizational equity for African American professionals. The researcher focused on increasing an organization's effectiveness through managing diversity, allowing employees to feel inclusivity, and being part of a team. As a result, there will be happier, satisfied, and committed workers, thereby increasing the level of knowledge in the workforce while reducing expenses. This study analyzed conflict management, cultural diversity, marginalized employee emotions, teamwork, and …

Exploring The Potential Connections And Distinctions Between The Ceeing Model And Current Approaches To Diversity Training, Desirae Mahs

Theses and Dissertations

Despite the widespread use of diversity training, research suggests that diversity training does not change biased behaviors. This paper explores the application of the CEEing model, which provides a novel perspective on the challenge of valuing diverse perspectives. The CEEing model, which stands for Coherent, Effortless Experiences, sheds light on the neurological processes that govern our perception and how we make sense of reality. Furthermore, it puts forth a point of view on the fundamental causes behind our innate struggle to truly value and embrace diverse perspectives. The study gathers data from leaders specializing in D&I to investigate the potential …

What Are The Conditions Of Diversity, Equity, And Inclusion In Organizations, Given The Recent Social Climate?, Angela Dixon Williams

Theses and Dissertations

Following George Floyd’s death in 2020, grassroots activism and protest reminiscent of the historic 1960s Civil Rights movement spread across the United States and abroad. Unlike the movement of the 1960s, the government did not respond with laws and oversight agencies to hold organizations accountable for change. Instead, corporate leaders voiced resounding commitments of financial pledges. Many organizations rapidly hired experts specializing in Diversity Equity and Inclusion (DEI) to address activist demands. Inspired by the 2020 social movement, this study aimed to explore the contemporary landscape of DEI through the lens of leaders in the field. The study applied a …

Experience Levels Forcing A Change In Aviation Planning, Jason A. Powell, Elizabeth Crockett

Journal of Aviation/Aerospace Education & Research

This theoretical article evaluates the changing dynamics caused by high turnover in aviation and how the lower level of experience impacts aeronautical companies' organizational planning and partnerships. The aviation organization must adapt managerial practices and alter training capability and procedures to ensure appropriate skill levels. Without proper planning, the company will have an imbalance of skills and accept more risk to operations. The aviation organization may be unable to adapt current scheduling practices to properly prepare the aircrew for challenging situations or sufficiently train maintenance personnel. The result is a need to leverage strategic partnerships, alter management practices toward personnel …

Strength In Numbers: An Exploratory Case Study On The Impact Of Conflict In Multi-Institutional Higher Education Collaborations, Michele Robyn Dinicola

Department of Conflict Resolution Studies Theses and Dissertations

The higher education landscape is changing. Students seeking access to college are increasinglydiverse, geographically dispersed, socioeconomically challenged, and will require higher education administrators to closely examine their models to ensure they are well-suited to serve the needs of these students. Responding to these shifts will require higher education administrators to shed traditional approaches in favor of innovative, cost-effective, flexible models of education delivery. Many institutions address this challenge through a reliance on higher education consortia and collaborations. In Maryland, one approach to collaboration takes the form of multi-institutional Regional Higher Education Centers (RHEC) like the largest of them, the Universities …

Disparities In Mental Health Technology Among African Americans: Breaking Cultural Inclusion Barriers, Nyoki Cosey-Brown

DSW Capstone Projects

Mental health technology is a healthcare delivery model of the future. The engagement in virtual healthcare was intensified when traditional healthcare methods were inaccessible during the federal restrictions implemented due to the COVID-19 pandemic. Utilizing digital apparatuses for healthcare improved the convenience, efficiency, and accessibility of various mental health services that were inoperable in past healthcare models. However, the historical constructs of stigma, discrimination, inequity, exclusion, and structural racism in mental healthcare were prevalent problems that remained present in virtual mental health platforms concerning the experiences of African-American patients and professionals who utilized the spaces.

This research explored mental health …

Empowering Elderpreneurs Scommerce For Genx Consignment Store Owners In West Virginia, Joyita Sarkar

Graduate Theses, Dissertations, and Problem Reports (ETD)

In an ever-evolving digital landscape, this research explores Generation X (GenX) consignment store owners in West Virginia and the transformative power of Social commerce (sCommerce). Despite the ubiquity of Social media platforms, little attention has been given to the impact of sCommerce on the consignment store industry. Drawing from the Technology Acceptance Model (TAM) and the Diffusion of Innovation Theory (DIT), this study examines the factors influencing sCommerce adoption decisions for GenX consignment store owners.

Through qualitative research, this study uncovers untold stories within this entrepreneurial landscape. Purposeful sampling of 11 women and 20-60 minutes of in-depth interviews reveal the …

Autonomy And Coordination: A Field Study, Jessica Kaufman

Theses and Dissertations

With an emerging remote and dispersed workforce that is consequently more autonomous, OD professionals will need to understand how autonomy relates to coordination to help organizations adapt and be effective. The purpose of this study was to understand the relationship between team member autonomy and inter-team coordination in organizations. The manager-team participants in this study spanned eleven industries, including 22 teams from 15 companies. The researcher took a mixed-method approach using interviews and surveys to assess autonomy and coordination. The research resulted in five variables: three variables measured coordination and two variables measured autonomy. Autonomy and coordination were significantly and …

Did The Psychological Implications Of Covid-19 Influence Employees To Say, “I Quit”, Lori Fay

Theses and Dissertations

This qualitative study explored the forces that influenced employees to quit and how the employee-manager relationship mitigated this. The research centered on employees employed in the retail industry throughout the year 2020. This study aimed to investigate what factors motivated employees to remain committed to their organizations amidst the psychological impacts of COVID-19. The findings of this study suggest that the COVID-19 pandemic has had a significant impact on the mental well-being of individuals, as evidenced by their experiences of anxiety, depression, and emotional fatigue. Understanding the impact of COVID-19 on employee turnover and the influence of the employee-manager relationship …

Overcoming The Space Between Us: A Multi-Disciplinary Approach To Bridge Building, Kate Hanisian

Theses and Dissertations

Facilitators in organization and community contexts (and other practitioners whose job it is to move groups of people forward together) are faced with the undercurrent of human conflict every day in meetings and gatherings around the world; often with limited access to an overarching tool to help prevent and manage conflict in most settings. The purpose of this paper was to uncover patterns in bridge building practices so that anyone who finds themselves in the role of facilitating conversations between people who are very different or do not like each other might lean into a set of practices that can …

Convening The Climate Pledge: A Transorganizational Development Case Study Of Amazon's Role As Convener, Charles W. Billingsley, Iii

Theses and Dissertations

The present case study research details Amazon’s role as the convener of The Climate Pledge (TCP), a transorganizational system of over 400 signatories as of 2023 collaborating to address the climate crisis and issues surrounding the decarbonization of the global economy. The study answered one central question: How did Amazon’s role as a convener impact TCP, as experienced by stakeholders? Study participants were Amazon employees working for TCP. Data sources included interviews, TCP public announcements, and internal communications. The study determined that Amazon utilized robust action tactics from 2019-2023, indicative of a Convener. Findings indicated that Amazon’s future convening strategy …

Longitudinal Sport Science Implementation In American Collegiate Men’S Basketball, Jason Stone

Graduate Theses, Dissertations, and Problem Reports (ETD)

The expanding opportunities to implement sport science frameworks in elite-level basketball environments coincide with the sport’s increasing global prominence. Concomitant to these opportunities is the continual growth of the sport technology market (e.g., wearables, force plates) and computational power (e.g., data management tools, coding capabilities), which yields solutions and challenges for both athletes and practitioners. Due to the rapid influx of new sport technologies in high performance environments, particularly American Collegiate Men’s Basketball, more formal and ecologically valid research on how to effectively utilize data derived from them, particularly over long periods of time (i.e., multiple seasons) is needed. To …