Organization Development Commons^™

Exploring A Holistic Conceptualization Of Destructive Leadership: Perspectives From The Lived Experiences Of Latino Law Enforcement Command Staff Officers, Carmelin Rivera

Dissertations

Recently, there has been an increased interest in destructive leadership or what is characterized as the dark side of leadership. There is, in fact, no consensus in the literature about the definition of destructive leadership, and this murkiness has led to two somewhat different approaches to understanding this phenomenon: 1) a leader-centric approach that emphasizes the bad behaviors and traits of so-called toxic leaders and 2) a much broader, holistic approach, often discussed as the toxic triangle (Padilla et al., 2007), that focuses on how destructive leadership is co-created by a toxic system of bad leaders and susceptible followers …

Transforming Criminal Justice Leadership With A Servant-Oriented Trauma-Informed Approach, Janina Cich

Forensic Scholars Today

This paper explores the transformative potential of a criminal justice leadership model by integrating principles of servant leadership, emotional intelligence, and trauma-informed care, focusing on rebuilding community trust, improving officer well-being, and fostering equitable, empathetic public service. This transformative module emphasizes humility, accountability, and emotional awareness to address the deep-rooted effects of trauma on both criminal justice personnel and the communities they serve. Through proactive strategies, such as open communication, cultural competence training, and mental health support, future leaders can cultivate resilient, community-focused agencies prioritizing healing, justice, and human dignity.

Coming Back To Life: Inner Work, Intentional Containers And Feminine Leadership For Social Change — A Phenomenological Case Study Of A Social Change-Oriented Organization And The Self, Maria Trias Arraut

Dissertations

This qualitative study explores the phenomenon of inner work within social change organizations through an in-depth case study of a nonprofit organization dedicated to women’s empowerment and transformation. Using a phenomenological approach and ethnographic methods, the research combines intensive 7-month fieldwork in 2016 with reflective analysis years later, shaped by my own evolving relationship with inner work practices, providing a unique perspective on how inner work lived experience shapes individuals, organizational culture, and social change efforts.

The findings reveal that the social change organization (SCO) operated through three distinct yet interconnected levels of inner work practice: tending to the personal …

Redefining Children’S Experience In Social Services Offices, Julia K. Bryant

Human Development and Family Sciences Undergraduate Honors Theses

The effects of childhood trauma are far-reaching and diverse, influencing physical, emotional, and mental health across a child’s entire lifetime. Research indicates that children who experience adverse childhood experiences (ACEs) such as abuse or neglect are at an increased risk for various consequences and that the environments they encounter post-trauma play a significant role in shaping their experiences. Social services offices, where many traumatized children are taken for interviews or assessments after being removed from their homes, can often become places of additional distress. This project seeks to address this issue by proposing redesigns for social services offices to create …

Better Together – Maximising Group Creativity Through Co-Design, Sophie Tversky

Creativity and Change Leadership Graduate Student Master's Projects

The complexity and systems-level nature of organisational and societal challenges have called for engaging team creativity, benefiting from differing perspectives and experiences to drive impactful solutions. Surveying the co-design and group creativity literature, it is suggested that creative potential of a group is only realised when several polarities are leveraged by facilitators and orchestrators of the process. This concept was validated and extended through conducting a thematic analysis of a series of exploratory interviews, resulting in the identification of interdependent themes comprising stacks of polarities and a key problem to solve. The themes identified were: Determining Whether Co-Design is Appropriate, …

Felt Obligation, Knowledge Sharing And Innovation Performance: The Role Of Team Performance Goal Orientation, Zenan Wen

Dissertations and Theses Collection (Open Access)

In today’s dynamic work environment, individual innovation is vital for organizational success. While knowledge sharing is a recognized driver of innovation, less is known about the internal motivational forces that compel employees to share knowledge. Drawing on the role identity theory, this research examines how felt obligation—a normative motivation, whereby individuals, based on their perceived role identities, believe they should care about organizational goals and contribute to them—encourages knowledge sharing and subsequently enhances innovation performance. Furthermore, I theorize that this relationship is strengthened in teams with higher performance goal orientation (TPGO), where norms and expectations regarding performance excellence amplify the …

Does Ai Help Or Harm? Why And How Ai Use Influences Workplace Outcomes And Employee Well-Being, Haille Trimboli, Reka Lassu

Education Division Scholarship

Although the recent surge in excitement surrounding artificial intelligence (AI) might suggest it is a new development, AI has been applied in organizations for over forty years (Fanti et al., 2022; Markelius et al., 2024). Indeed, the term "artificial intelligence" itself emerged in the 1950s during a research project at Dartmouth College, where it was used to describe "machines able to simulate human intelligence" (Haenlein & Kaplan, 2019, p. 3). Most recently, in 2022, the landscape of AI use for laypeople greatly changed when OpenAI introduced ChatGPT, a generative AI tool, to the public; ChatGPT is an advanced AI language …

Workshop Series: Reflections On An Emerging Leadership Journey, Sanjay D. Paul

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Defense Date

April 1, 2025

Candidate Name

Sanjay Paul

Personal Email Address

[email protected]

First Advisor

Dr. Emile Hawkins

Second Advisor

Dr. Debra Dean

DSL Final Project Abstract

Project Type

Global Conference Presentation

Project Overview

Reflections on an Emerging Leadership Journey is a PowerPoint presentation (of approximately 3 hours and 15 minutes) which designed to connect glo al interests in a way that can share best practices across an interdisciplinary front. Sanjay Paul shares ideas, observations, educational, volunteer, and professional experiences, along with his growth in the leadership journey. This journey can serve as a catalyst for others who are on …

Stop The Brain Drain: A Higher Education Collaborative Autoethnographic Change Study Using A Soft Systems Approach, Danny Darden, Angela Nunez, Stella Shen, Rob E. Carpenter, Ginger Vaughn, Tim Murphy

Student Posters

Knowledge loss is a common challenge within IHEs—highly educated and skilled individuals leave—often taking the knowledge to do their job well with them. Turnover in IHEs is currently at an all-time high. There is a strong correlation between knowledge management practices and organizational performance. This paper (in progress) explores this phenomenon using collaborative institutional ethnography, enabling a critical analysis of how power dynamics and uncertainty shape both individual experiences and broader workplace social structures. Participants include six IHE employees (in various IHE roles) from three separate universities in the eastern region of Texas. We aim to uncover the internal experiences …

Podcasting Towards Togetherness: Utilizing Podcasts To Improve Departmental Camaraderie And Well-Being, Michael Petrauskis, Colleen Gutman, Rosemarie Fernandez

Journal of Wellness

Introduction: Physician burnout is on the rise, and this is of particular concern in emergency medicine. Burnout is associated with medical errors, adverse events, poor professionalism, and litigation. A sense of community can build engagement and mitigate workplace stressors on well-being. Emergency physicians may have trouble connecting due to the nature of shift-work and various practice settings. Communication technology, and particularly podcasting, has the potential to help overcome these barriers and positively impact relatedness and well-being.

Approach: We developed an inward-facing podcast, “The ER Break Room” within the Department of Emergency Medicine at the University of Florida. Through the …

Examining Antecedents Of Diversity Initiative Fatigue: A Moderatedmediation Model, Anne Simpson

Masters Theses & Specialist Projects

This thesis investigates the relationships between bias awareness, motivation to respond without prejudice, racialized attitudes, and diversity initiative fatigue (DIF) among employees within an academic setting, specifically focusing on faculty and staff at Western Kentucky University. Data were collected through a survey-based approach to measure these constructs and assess their relationships. This study hypothesized that bias awareness negatively correlates with DIF and motivation to respond without prejudice mediating this relationship. Furthermore, the research examines how racialized attitudes moderate the relationship between bias awareness and motivation to respond without prejudice. By examining these relationships using a moderated mediation model, the study …

Expanding On The Relationship Between Incivility And Resource Depletion: Examining Race And Personal Tolerance For Mistreatment As Moderators, Aishwarya Kurmar

Masters Theses & Specialist Projects

Workplace incivility is ubiquitous, regularly impacting working adults. Through the framework of Conservation of Resources (COR) theory, I examined the relationship between workplace incivility and resource depletion using daily diary methodology. Workplace incivility negatively impacts employee outcomes at the organizational and individual level. As such, it was hypothesized that workplace incivility would have a positive correlation with increased resource depletion, measured as psychological fatigue. Under selective incivility theory, disenfranchised groups face increased instances of incivility. Following this theory, non-whites were hypothesized to experience a greater association between workplace incivility and resource depletion. Additionally, an individual’s personal tolerance of mistreatment for …

Social Comparison And Pressure: Examining The Roles Of Sex And Rank, Ashley East

Masters Theses & Specialist Projects

Faculty in academia face intense competition and growing expectations, often shaped by perceptions of others’ performance. During the COVID-19 pandemic, these dynamics were magnified, making social comparison a critical factor in understanding academic workplace pressures. The purpose of this study is to examine the changing work pressures and social comparison tendencies among academics during the COVID-19 pandemic. It is hypothesized that social comparison tendencies will be positively related to time pressure (H1a) and telepressure (H1b), with moderation by sex (H2a and H2b) and organizational rank (H3a and H3b). Using a panel survey of 197 tenure-track and tenured faculty members in …

Experiences Of Community Leaders And Organizers Within The Stop Six Community, Caitlin Herron

Social Work Theses - Archive

Although community-based and grassroots leadership research exists, little exists in the way of exploring the personal and relational experiences of community organizers to their work and to their community. Using data collected from semi-structured interviews with self-identified community leaders, this research addresses insights into their lived experiences. In particular, a thematic exploration looks at what appeared across each interview. This research is intended to serve as a basis for future research into the lived experiences of community organizers outside of one specific experience or cause, but rather to take an in-depth look into them, their perceptions, and their relationship to …

The Moderating Role Of Personality In The Relationship Between Cognitive Ability And Counterproductive Work Behaviors, Sarah Jacobsen

Theses and Dissertations

Counterproductive work behaviors (CWBs) are negative behaviors that detract from an organization’s goals and cause harm to the organization and to those involved. The current study investigated cognitive ability and personality as predictors of CWB and explored a moderating role of personality on the cognitive ability-CWB relationship. The results found no significant relationships for cognitive ability and personality with self-reported CWBs. Additionally, personality did not moderate the cognitive ability-CWB relationship. An exploratory analysis revealed significant relationships between personality and supervisor-rated CWBs, but no significant relationship for cognitive ability nor significant cognitive ability-personality interactions were found. The current study challenged previous …

Leadership In Behavioral Health, Rebecca Mccoy

School of Business Student Theses and Dissertations

Abstract

Leadership in healthcare is difficult when dealing with human contact in its most raw and vulnerable way. Leadership in behavioral health is just as challenging as direct practice practitioners tend to be the ones who move up into these roles. This study will exam “Identifying factors that promote successful leadership and challenges that cause barriers to having successful leadership in behavioral health.” This includes soft and hard skill knowledge, growth opportunities and the strengths and struggles in moving into leadership roles in this industry.

The study is based on phenomenological research to gain an understanding of the individual experience …

Exploring Neurodiversity & The Role Of Flexible Workplaces For Organizational Neuroinclusion, Miranda Chen

CMC Senior Theses

This thesis conducted a thorough literature review on the experiences and outcomes of neurodiverse individuals in the workplace and found consistently lower outcomes in well-being, work performance, intention to leave, and job satisfaction compared to neurotypical workers. It examined how the emergence of remote work presents new opportunities for mitigating some workplace challenges around stress and sensory overload, while recognizing that remote work alone falls short as being a definitive solution for the unique challenges faced by neurodiverse people. Instead, it argued for Flexible Work Arrangements (FWA’s) as a comprehensive and systemic strategy to address individual needs and organizational inclusion, …

Relationship Of Emotional Intelligence To Workplace Stress And Burnout In Behavior Analysts, Elia Santos

Student Dissertations

The experience of stress leading to burnout is at an all-time high in the field of behavior analysis. Increasing job demands for board-certified behavior analysts (BCBA) put newly minted BCBAs at a higher risk of burnout. The problem is that BCBAs only receive technical and clinical training to become certified. Yet, their emotional intelligence (EI), which is associated with stress and burnout, had never been examined. The purpose of this quantitative, associational study was to investigate the relationships between EI, workplace stress, and burnout in BCBAs. The theoretical framework for this study was based on Goleman’s (1995) theory of EI. …

The Leadership Identity Presented On Linkedin, Carl L. Tolbert

The Journal of Values-Based Leadership

LinkedIn has evolved in a way similar to other social media platforms but is unique in that it focuses on professional networking and careers. Many professionals seek to showcase their leadership skills and philosophies as part of a publicly showcased online persona. This paper aimed to examine the posts specific to leadership and thematically investigate presentation strategies, motivation, and purposes behind the posts. The paper begins with a historical review from the inception of LinkedIn through pivotal milestones in the history of the company. Key concepts from the literature are then reviewed specific to social media use and motivations behind …

Beyond Technical Skills: The Impact Of Emotional Intelligence On Project Management In Turkey, Dilsa Dogan

Harrisburg University Dissertations and Theses

This study was conducted to examine the effects of emotional intelligence (EI) on project management in Turkey. It analyzed the impact of EI on communication skills and project outcomes. The analysis included project managers, team members, stakeholders, and faculty members from various sectors, reflecting their perspectives on EI.

The results demonstrated that EI plays a significant role in project management in Turkey, positively influencing communication skills and project outcomes. Additionally, the study statistically supported the effects of EI on project success criteria, including scope, time, cost, and quality.

The study emphasized that on-the-job training and mentoring programs are effective methods …

Examining The Impact Of Workplace Diversity, Equity, And Inclusion Programs On Marginalized Groups: A Focus On Lgbtqia Employees, Lisa Garcia Rodriguez

Theses & Dissertations

Research Focus. The research aims to understand the experience of LGBTQIA individuals in the workplace and identify strategies for promoting their inclusion. The study will draw on prior research and best practices for promoting the inclusion of individuals in the workplace to contribute to the development of more inclusive work environments that benefit both employees and organizations. Examining the impact of workplace diversity, equity, and inclusion (DEI) on marginalized groups, the question to be answered is: What are the impacts of diversity, equity, and inclusion DEI initiatives in the workplace, and how can organizations create more equitable and inclusive environments? …

Organizational Toxicity: Exploring Factors That Cultivate Toxicity In Air Force Maintenance Organizations And Their Impact On Enlisted Airmen, Bryan Keith Wong

Electronic Theses and Dissertations

Workplace toxicity negatively impacts organizations and harms employees within those organizations. However, each organization is subject to various influences and contexts, and understanding toxicity within specific contexts provides practitioners with the knowledge of its origin, influential factors, and how to respond. The U.S. Air Force is rich in culture and subcultures; it is also subject to toxicity, which is affected by several military-unique factors. Yet, toxicity in the military has been primarily explored through the leadership lens with limited insights into other influential elements, such as followers and the workplace environment. Additionally, little attention has been placed on the effects …

The Changing Nature Of Work And Its Effects On Employee Well-Being, Lauren O'Connell

Student Publications

The nature of work is constantly evolving, shaped by societal shifts and the absence of a universal standard for organizations. Remote work, initially a temporary solution during the COVID-19 pandemic, has emerged as a lasting norm, with flexible work-from-home (WFH) arrangements becoming a defining feature of the modern workplace. Despite the growing prevalence of WFH, limited research remains on its effects on employee well-being. This paper examines the benefits of WFH, like flexibility and autonomy, alongside challenges, such as longer hours, reduced supervisor support, and weakened employee connections. These trade-offs impact roles that depend on a positive and cohesive team …

Gsep Research Symposium Proceedings - 2024

GSEP Research Symposium

The 8th Annual GSEP Research Symposium, was themed "Dismantling Barriers between Research and Practice: Shining a Light on Global Interdisciplinary Solutions," took place on July 18-19, 2024, at the picturesque Château d'Hauteville in Saint-Légier-La Chiésaz, Switzerland.

The annual symposium is hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP). The symposium served as a dynamic platform for students, faculty, alums, and staff to come together and explore innovative ideas across multiple disciplines. Featuring 69 selected presentations under five distinct tracks, the proceedings showcase groundbreaking research, foster meaningful discussions, and promote professional development.

The symposium aimed to bridge …

How Can Dei Training Change The Culture Of An Organization To Achieve Belonging And Retain Diverse Employees?, Kaisa S. Holt

University Honors Theses

Studies show the need for innovation and higher productivity yields can be best achieved through workforce heterogeneity. Creating effective DEI training frameworks is crucial for belonging, sustainable social well-being and enacting real change. This is key to proactively shifting our current system from one that responds to the need for DEI on a surface level to something that is regenerative. The aim of this review is to evaluate characteristics and enhancements added to evidence-based DEI training between 2020 and 2024. Studies were identified using the Portland State advanced database of academic journals on the DEI training and impacts of the …

Investigating The Leaky Pipeline: Gendered Effects Of Caregiving Policies On Academics, Molly Simmons

Masters Theses & Specialist Projects

Despite implementation of caregiving policies in universities, women remain underrepresented in high faculty ranks in academia, particularly in STEM (Science, Technology, Engineering, and Math) fields. This study investigates the gendered effects of caregiving policies at regional comprehensive universities by integrating the Work-Home Resources (W-HR) Model and feminist economics. Using survey data and interviews, the research examines how caregiving responsibilities relate to work-life conflict and academic responsibilities, revealing nuanced influences on career trajectories. Hypotheses tested include the negative relationship between caregiving demands and research, the moderating effect of institutional support, the association of work-family guilt with research, and variations across faculty …

The Game Is The Game: Othermothering And Hbcu Student Affairs Job Burnout: A Quantitative Study, Adolphus A. Mcdonald Iii

All Dissertations

This study investigated the use of othermothering as a relationship building approach in student affairs at Historically Black Colleges and Universities (HBCUs) and its association with job burnout outcomes in HBCU student affairs professionals. Job burnout outcomes affect job turnover intention decisions (Michaels & Spector, 1982); therefore, this quantitative study investigated whether othermothering and additional demographic factors were a root cause to job burnout and job turnover intention among HBCU SAPs. The review of literature provides knowledge on the foundation of othermothering which began as a term to describe Black slave women caring for children displaced and separated due to …

Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza

The Scholarship Without Borders Journal

Organizations grapple with significant challenges such as burnout, turnover, and low job satisfaction. Studies indicate that emotional exhaustion, influenced by job demands and available resources, significantly impacts job performance positively or negatively. This quantitative study uses secondary data from the Work, Family, and Health Study to investigate the relationship between role clarity and burnout within Tomo, the technology division of a Fortune 500 company in the United States. The findings reveal a significant inverse correlation between role clarity and burnout, with participants reporting "Never" experiencing burnout more likely to have well-defined roles. Supported by chi-square and linear regression analyses, these …

A Multi-Wave Study Of Factors Associated With Resident Engagement, Depression, Burnout, And Stay Intent, Anne M. Brafford, Brendon Ellis, Greg Guldner, Gabrielle Riazi, Xitao Liu, Jessica C. Wells, Jason T. Siegel

HCA Healthcare Journal of Medicine

Background

Many studies have documented the epidemic of mental ill-being among resident physicians, but fewer have focused on mental well-being or on guiding intervention design to make progress toward positive change in residency programs to support resident thriving. Informed by the job demands-resources model (JD-R) and positive psychology, the current study examines 4 potential predictors of residents’ ill-being (burnout, depression) and well-being (engagement, stay intent) that are malleable and thus capable of change through intervention: psychological capital (PsyCap), supervising physicians’ autonomy-supportive leadership style (ASL), social support, and meaningful work.

Methods

Three waves of data were collected between November 2017 and …

"Me? Be A Coach?" A Grounded Theory Investigation Of Coach Identity Among Managers Who Coach, Sara Mary Cannon

Industrial-Organizational Psychology Dissertations

In the 21st century, organizational expectations of managers have shifted away from traditional command-and-control toward a model of facilitating employee development (Ibarra & Scoular, 2019). Modern managers are expected to be good coaches, even though the coaching discipline is growing faster than it can be regulated (Garvin, 2013; Sherman & Freas, 2004). This research investigated the lived experiences of managers who coach and their emergent concept of identity through the lens of manager as instrument. I utilized a constructivist grounded theory approach to generate insights about coach identity experiences of managers who coach. This perspective and methodology provided an opportunity …