Organization Development Commons^™

To Be Known: A Supervisee Experience, Alexa R. Ashworth

Counseling and Family Therapy Scholarship Review

Presented before you are a collective of raw, untamed poetic thoughts from my experiences as a Youth Treatment Counselor. In writing this personal narrative I have been able to let the inner turmoil of my soul soar with peace once more. You will discover how invalidation from supervisors and staff can quickly leave you at a standstill, being left to feel alone. My goal for writing this piece has been to create mental metaphors for others in the field who built up walls as a form of self-preservation, to feel comfort when there is no end. I hope my honesty …

Let Me Upgrade You: Common Measures In Public Health Accreditation Action Plans, Gurleen K. Roberts

College of Graduate Studies: Theses & Dissertations

Objectives: The purpose of this study is to understand the success rates for health departments pursuing and achieving accreditation in version 1.0 and 1.5 of the Public Health Accreditation Board (PHAB) standards and measures. During the accreditation process, health departments that present performance gaps are asked to complete an Action Plan to specify how they plan to improve to meet the desired conformity. This study will highlight specific measures that are often included in Action Plans so that health departments pursuing accreditation can be better prepared to address these common pitfalls.

Methods: This study is a non-experimental, secondary …

Service Provider Promising Practice - Arc Of Westchester: Annual Employer Appreciation Breakfast, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

The Arc of Westchester was established in in New York State in 1949 as a day school for children with developmental disabilities. It has since grown to over 800 hundred employees serving over 2000 individuals throughout Westchester county supporting children, teens, and adults with intellectual and developmental disabilities. The organization’s vision is a world where the population that they serve enjoy fulfilled lives and an inspired future while the mission focuses on strengthening families and encouraging personal choices, abilities and interests. The programs focus on the individual, helping them discover their interests, develop their talents and prepare for meaningful careers. …

Root Cause Analysis To Improve Incident Reporting In An Ambulatory Care Setting, Lisa Ann Duncan

Doctor of Nursing Practice (DNP) Projects

Problem: The subject organization (SO) is a Federally Qualified Health Center (FQHC) with an internally developed incident reporting system. The SO wanted to improve patient and employee safety using data from incident reports, but the incident reporting system did not give enough information to recognize patterns and develop countermeasures.

Context: Supervisors welcomed the opportunity to learn more about incident report follow-up and conducting root cause analysis (RCA). Members of the Safety Committee were eager for data to use to develop countermeasures to improve patient and employee safety. Decreases in employee injuries can save the SO from increases in the …

Frontline Focus: A Nurse Manager's Employee Engagement Toolkit, Christen Straw

Doctor of Nursing Practice (DNP) Projects

Abstract

Average hospital turnover rates in the US reached 18.2% in 2017. Turnover rates for registered nurses (RNs) were also at an all-time high of 16.8%. RN turnover can cost up to $61,100 per nurse resulting in the average hospital loss of $5.7 million per year (NSI, 2018). Employee engagement and job satisfaction levels are predictors of nursing turnover and patient outcomes and should be a top priority for nurse leaders. A disengaged workforce not only affects team morale and organizational spending, but it also impacts the quality of patient care. Multiple studies suggest that employee engagement is the number …

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

Burnout Among Filipino Occupational Therapists: A Mixed Methods Analysis, Rod Charlie Delos Reyes

The Open Journal of Occupational Therapy

Background: There is a shortage of practicing occupational therapists in the Philippines, with approximately one Filipino occupational therapist per 30,000 stakeholders. One of the possible consequences is the experience of burnout among therapists.

Method: A two-phase mixed methods study using a sequential explanatory approach was used. The first phase involved the administration of the Maslach Burnout Inventory – Human Services Survey (MBI-HSS) with a survey questionnaire that supplied demographic and work-related factors through an online platform. The results were analyzed using frequency distribution and measures of central tendency. Relationships were analyzed using Spearman’s Rho and Cramer’s V. The second phase …

Evaluasi Manfaat Penggunaan Aplikasi E-Mobile Posyandu Terhadap Kader Posyandu Dalam Proyek Pos Pintar Sebagai Program Csr The Hongkong And Shanghai Bank Corporation (Hsbc) Di Posyandu Pepaya, Rw 16, Kecamatan Cilincing, Jakarta Utara.

Jurnal Ilmu Kesejahteraan Sosial

The role of cadres is very important in improving posyandu services, therefore we need to strengthen the role of cadre as a source of health information and to encourage mothers with children under five years old to come to the posyandu. Through one of HSBC CSR programs called Pos Pintar Project, cadres are capacitated through the training of mobile-Posyandu applications so that they can provide better services to mothers with children under five years old who come to the posyandu. This study uses a qualitative approach with a type of summative evaluation research. The result shows that posyandu cadres who …

Pemahaman Situasi Anak Yang Berkonflik Dengan Hukum Pada Lembaga Pemasyarakatan Orang Dewasa: Suatu Kajian Literatur.

Jurnal Ilmu Kesejahteraan Sosial

Based on data of the Prison Database System, on November 2013, the number of prisoners is 5730, with detail of 2233 were detained (with details of 2168 as boys and the rest were girls) and 3497 child delinquent (with details of 3428 boys and girls). The increase in cases of child delinquent is not balanced with the increase in the number of prisons and special detention for children. The number of special detention for Children in Indonesia is only 17 units out of 33 provinces. From 17 special detention for Children in Indonesia, there are only 8 units of special …

Peran Pendamping Dalam Intervensi Pada Orang Dengan Hiv/Aids (Odha).

Jurnal Ilmu Kesejahteraan Sosial

People living HIV / AIDS have social problems in various dimensions, especially in the social dimension such as being excluded from the social environment, lacking social support, difficulties in establishing relationships with the social environment, and being not confident with status as himself as a person with HIV. To help people living HIV/AIDS problems in their social dimensions, in Jember Regency there is a Peer Support Group (PSG) of Pelangi which intervenes both with individual and group approaches. In carrying out the intervention, there were social worker who included former People living HIV/AIDS and not The role of social worker …

Model Kemitraan Dalam Pemberdayaan Usaha Mikro Pedesaan.

Jurnal Ilmu Kesejahteraan Sosial

Recent literature has explored enough strategies to empower MSMEs. This research offers a different perspective by giving more emphasis on empowerment aspects to rural business partners by student groups. The research approach used is qualitative through in-depth interviews with informants related to research questions such as students as agent of change and rural business partners. Some important findings that emerge are several strategies in empowering MSMEs that arise in partnership and foster parents models with intensive assistance from student groups to business partners. Some effective strategies found are building relationships and trust, using directive and nondirective interventions, strengths perspective, achievement …

Pemberdayaan Masyarakat Oleh Pt Nestle Indonesia Melalui Kelompok Tani Ternak Sapi Perah Budi Luhur.

Jurnal Ilmu Kesejahteraan Sosial

Poverty is a social welfare issue and has become the focus of world development. The most basic form of poverty is the deprivation of welfare. Poverty is experienced by many developing countries like Indonesia and nowadays it is centered in rural areas. Therefore, PT Nestle as part of the private sector has an obligation to support and help solve poverty experienced by the state. The manifestations of these efforts are to support community empowerment through Budi Luhur Dairy Farmers Group --- as one of the strategies to reduce poverty. Why is it focused on dairy farmers? Because they increase the …

Pemahaman Situasi Anak Yang Berkonflik Dengan Hukum Pada Lembaga Pemasyarakatan Orang Dewasa: Suatu Kajian Literatur.

Jurnal Ilmu Kesejahteraan Sosial

Based on data of the Prison Database System, on November 2013, the number of prisoners is 5730, with detail of 2233 were detained (with details of 2168 as boys and the rest were girls) and 3497 child delinquent (with details of 3428 boys and girls). The increase in cases of child delinquent is not balanced with the increase in the number of prisons and special detention for children. The number of special detention for Children in Indonesia is only 17 units out of 33 provinces. From 17 special detention for Children in Indonesia, there are only 8 units of special …

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

The Denison Pequotsepos Nature Center Giving Garden At Coogan Farm: A Practitioner Report On Community Gardens For Health And Regional Food Security, Emma Sutphen

Sustainability and Social Justice

The Denison Pequotsepos Nature Center (DPNC) is a community organization that, through its various programming, works to perpetuate a vision of humans as part and parcel of the world. In 2013, when the Nature Center acquired the Coogan Farm property, the organization built a community garden called the Giving Garden to serve surrounding communities, expanding services to the foodservice sector educational programming around sustainable agriculture. DPNC’s partnership with the Robert G. Youngs Family Foundation, United Way of Southeastern Connecticut, and Gemma E. Moran mobile food pantry, forged in 2014, has allowed the garden to minimize area food insecurity through its …

Integrasi Dan Adaptasi Sosial Migrant Di Korea Selatan

Jurnal Ilmu Kesejahteraan Sosial

This research was conducted to find out the empowerment effort done by DKI Jakarta Provincial Government through technical unit namely Unit Pengelola Dana Bergulir (UPDB) as implementing unit of Community Economic Empowerment Program (Program Pemberdayaan Ekonomi Masyarakat Kelurahan) to the administrators/managers of cooperatives or Koperasi Jasa Keuangan Pemberdayaan Ekonomi Masyarakat Kelurahan (KJK PEMK) as partner of UPDB in implementing this program. The research was conducted at KJK PEMK Kelapa Gading Barat, which is KJK PEMK which is considered smoothly in installment refund. The research was conducted using qualitative approach, with descriptive research type, and informant selection technique was done by …

Dinamika Keterlibatan Stakeholders Pada Perencanaan Strategi Pemasaran Sosial Di Smile Train Indonesia

Jurnal Ilmu Kesejahteraan Sosial

This research discusses the dynamics, obstacles, and challenges that occur in the stage of social marketing strategy planning process undertaken by the management of Smile Train Indonesia with the organizational stakeholders as well as the efforts made by the organization management to overcome those. This research is a qualitative research with descriptive design. The results conclude that there is rarely conflicts between organizations and stakeholders in the organization’s social marketing planning process because of good conflict management and collaboration. But acknowledged by the stakeholders, there are several obstacles and challenges that are faced during the planning process. This research suggests …

Evaluasi Program Pendamping Youth Employment Di Kecamatan Cilingcing Dari Wahana Visi Indonesia

Jurnal Ilmu Kesejahteraan Sosial

This research describes the evaluation of Youth Employment Program of Wahana Visi Indonesia as well as the factors that supports and obstructs the program in achieving its objectives (Case Study in Cilincing Sub-district, North Jakarta). This research was conducted with qualitative approach. The type of research is Sumatif Evaluation Research which aims to obtain information for program implementors about whether the program is worth continuing or has the potential to be applied in different contexts. The results of this study indicate that, Youth Employment program conducted by Wahana Visi Indonesia in Cilincing Sub-district has succeeded in achieving its goal to …

Strategi Holding Company Dalam Melaksanakan Tanggung Jawab Sosial Perusahaan

Jurnal Ilmu Kesejahteraan Sosial

The one form of corporate intervention in development is implemented into Corporate Social Responsibility (CSR). In the last ten years, the number of corporate that implement CSR is getting increase. However, there are not many holding companies that implement CSR comprehensively and make CSR as part of the company’s strategy. This research describes the CSR strategy at holding company PT Astra International which is implemented comprehensively and internalized in the overall activity of the company with qualitative method. The results of the research shows that one of the implementation of these strategies is the implementation of community development program with …

Organizational Behaviour During Instability: A Critical Discourse Analysis Of Shared Mental Model Through Various Forms Of Acute Care Learning Using Mixed Methods, Adam Morse, Ryan Chan

Western Research Forum

Background: The purpose of this study is to better understand nurses' performance based on training processes. This will determine if group training will increase performance compared to independent training through a shared mental model in a contextual setting of unpredictability mediated by the effects of nurses’ perceptions of patient safety climate. A mixed methods study is conducted using critical discourse analysis of organizational documentation and semi-structured interviews to determine measures of contextual setting when identifying and treating sex trade workers.

Methods: Pragmatic study will analyze two groups of 125 nurses each determining the impact of group and individual …

Use Of Emergency Department For Care Access By Refugees Resettling In Kentucky, 2015: Findings From The University Of Louisville Global Health Center, Ruth M. Carrico, Carmen Mitchell, Dawn Balcom, Linda Goss, Anna Persaud, Karen Mutsch, Timothy L. Wiemken, Rahel Bosson, Julio A. Ramirez

Journal of Refugee & Global Health

Background: Kentucky is one of the largest rural resettlement areas for refugees in the US welcoming more than 3,000 refugees and other entrants during 2015. Refugees arrive with a number of chronic health conditions that require ongoing management in a healthcare system where they lack knowledge and ability to navigate. This may encourage them to seek care that is easy to access but episodic and fragmented. The objective of this study was to determine the frequency and reasons for accessing care via a local emergency department by resettling refugees during their first twelve months of resettlement.

Methods: Using data from …

Mapping The Alignment Of Programmatic Mission, Functions And Outcomes With The Attainment Of Health Equity: An Overview Of The Approach And Initial Outcomes Through The Lens Of The Usda’S Cyfar Scp Program, Onyemaechi Nweke, Kara Ryan, Mpp, Bonita Williams, Phd

Journal of Health Disparities Research and Practice

Eliminating health disparities is a priority across national agenda and initiatives such as the National Partnership for Action to End Health Disparities (NPA), the National Prevention Strategy, and Healthy People 2020. To advance this priority under the NPA, the Federal Interagency Health Equity Team (FIHET), which is an NPA federal cross-sector and collaborative platform, initiated a voluntary pilot “health equity mapping” exercise in 2014. This exercise served as a strategy to clarify the strategic alignment between participant federal partner program missions, goals, and activities, and the goal to end health disparities and promote health equity. The mapping process included an …

Finding Common Ground: Learning From Leaders Who Have Utilized Conflict Transformation Behaviors In The Mental Health Field In The United States, Tamarah E. Tilos

Dissertations

Purpose: The purpose of this study was to discover and describe how exemplary leaders establish common ground and produce breakthrough results in the mental health field by utilizing the 6 domains of conflict transformation: collaboration, communication, problem solving, process, emotional intelligence, and ethics.

Methodology: This thematic, phenomenological study was accomplished through examination of the lived experiences of exemplary leaders with firsthand experience transforming conflict and finding common ground. The target population for this study included executive-level leaders of nonprofit organizations, governmental institutions, state and national associations, and private businesses serving adults and children with mental illness, developmental or behavioral disabilities, …

Increasing Sustainability In Co-Design Projects: A Qualitative Evaluation Of A Co-Design Programme In New Zealand, Lynne Margaret Maher Dr., Brooke Hayward, Patricia Hayward, Chris Walsh Dr

Patient Experience Journal

The Health Quality & Safety Commission New Zealand commissioned Ko Awatea, an innovation and improvement centre, to deliver a co-design programme to nine teams of healthcare providers. The co-design programme was part of Partners in Care, a broader programme developed in 2012 to support and enable patient engagement and participation across the health and disability sector. Teams received training, guidance and mentorship in Experience Based Design (EBD) methodology.¹ We evaluated the co-design programme to explore barriers and facilitators to the sustainability of the co-design projects and the EBD approach. The evaluation involved seventeen semi-structured interviews with programme participants, including …

Using Timelines To Visualize Service Use Pathways To Alcohol Treatment, Lynda Berends, Michael Savic

The Qualitative Report

Many people in alcohol and other drug treatment are clients of other services, however there is limited consideration of the combinations and sequences of services and systems that they use. We used data visualization to analyze and re-present findings from a large research project on clients’ service use and referral sources in the year preceding alcohol treatment entry. Data were from 16 “high-end” service users with alcohol problems and analysis involved constructing individual text and timeline summaries and a visual encoding system to show service type and referral source. Three distinct service use pathways were identified and a visual model …

Service Provider Promising Practice: Using Mobile Communication Technology At Seec, Oliver Lyons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

SEEC (Seeking Equality, Empowerment, and Community) is a Maryland-based provider of employment, community living, and community development supports to people with intellectual and developmental disabilities (IDD). Originally established in 1987, SEEC started converting from facility-based to exclusively community-based supports in 2005, and closed down its center-based program completely in 2009. Currently, all of SEEC’s supports are individualized and community-based, in keeping with the organization’s mission “to support people with intellectual and developmental disabilities to direct their lives with dignity, choice, authority, and responsibility.” SEEC provides supports to over 200 people with IDD throughout Montgomery County and the District of Columbia. …

Service Provider Promising Practice: Fading Supports At Seec, Jennifer Sullivan Sulewski, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

SEEC (Seeking Equality, Empowerment, and Community) is a Maryland-based provider of employment, community living, and community development supports to people with intellectual and developmental disabilities (IDD). Originally established in 1987, SEEC started converting from facility-based to exclusively community-based supports in 2005, and closed down its center-based program completely in 2009. Currently all of SEEC’s supports are individualized and community-based, in keeping with the organization’s mission “to support people with intellectual and developmental disabilities to direct their lives with dignity, choice, authority, and responsibility.” SEEC provides supports to over 200 people with IDD throughout Montgomery County and the District of Columbia. …

Analyzing Organizational Commitment And The Effect On Job Turnover In Nurse Residents, Cory D. Church

Nursing Theses and Dissertations

This dissertation is an exploration of psychosocial concepts related to the experiences of a vital health human resource, newly licensed registered nurses. Newly licensed registered nurses are at risk for leaving their first job within the first year due to the difficulty of transitioning to practice. The pressure to gain competence and deliver quality care, all while navigating the workplace environment, can impact their commitment to an organization and the profession. The reader will notice these concepts threaded throughout the dissertation. While these concepts are explored in other nursing workforce populations, the researcher determined a gap in the research on …

The Phenomenon Of Teacher Burnout: Mitigating Its Influence On New Teachers, Kaila Sanford

Scholarly and Creative Works Conference (2015 - 2021)

Burnout is a psychological condition with physical, emotional, and mental dimensions. Burnout often includes feelings of exhaustion, long-term fatigue, negative self-concept, despair or hopelessness, frustration, and a lack of productivity at work.

Teacher burnout is a well-known and researched field. It has been documented in the literature that teachers experience high levels of stress and emotional exhaustion, which leads to high levels of burnout and professional attrition. This study examined the incidence of burnout in new elementary school teachers and makes recommendations for changes to organizational structure that may reduce professional burnout.

For the purpose of this study five new …

Access To Information And Services Regarding Maternal Health And Healthcare Within Tribal Communities Around Udaipur, Rajasthan, Arista Jhanjee

Independent Study Project (ISP) Collection

The following study seeks to investigate access to antenatal and delivery-related services and information among women residing in rural, tribal communities around Udaipur, Rajasthan, and to analyze determinants that affect such access. More specifically, it seeks to evaluate one determinant in particular: that of association with and use of the services provided by the nonprofit organization Seva Mandir, which works with rural communities throughout southern Rajasthan in order to facilitate the improvement of health and development activities and outcomes. Methods used for the collection of the data upon which the study draws were qualitative: interviews were conducted with 27 women …