Organization Development Commons^™

The Impact Of Inclusive Leadership And Restorative Justice Practices On The Organizational Commitment Of Student Conduct Professionals, Cover Heishman

Dissertations, 2020-current

Within higher education, divisions of student affairs have struggled for years to retain employees, address burnout and stress, and find solutions to keep employees satisfied (e.g., Tull, 2006; Renn & Hodges, 2007; Marshall et al., 2016; Brown, 2022; Whitford, 2022; Bichsel et al., 2023). Central to campus safety are student conduct professionals, who work to provide education, restoration, and crisis support for students and their communities. Recent research (e.g., Davidson, 2009; Selznick & Heishman, 2023) has indicated increasing levels of stress and burnout in these professionals, and with a concern for attrition and job satisfaction that could negatively impact the …

Transforming Criminal Justice Leadership With A Servant-Oriented Trauma-Informed Approach, Janina Cich

Forensic Scholars Today

This paper explores the transformative potential of a criminal justice leadership model by integrating principles of servant leadership, emotional intelligence, and trauma-informed care, focusing on rebuilding community trust, improving officer well-being, and fostering equitable, empathetic public service. This transformative module emphasizes humility, accountability, and emotional awareness to address the deep-rooted effects of trauma on both criminal justice personnel and the communities they serve. Through proactive strategies, such as open communication, cultural competence training, and mental health support, future leaders can cultivate resilient, community-focused agencies prioritizing healing, justice, and human dignity.

The Digital Incorporated Worker Narrative: A Mixed Methods Study Of Digital Capital, Work Selection, And Outcomes In The Fourth Industrial Revolution, Tracie King

Dissertations

Digital technology permeates society and industry, making digital-ready workers necessary for firms of all sizes as a firm seeks competitiveness in the market (Bergson-Shilcock et al., 2023; de Ruyter et al., 2018; Gorski et al., 2022; Karaboğa, 2023; Kim et al., 2017; Qureshi Zia, 2019). Firms seeking digital-ready workers face a complex digital divide that creates a worker shortage (Bergson-Shilcock et al., 2023; Karaboğa, 2023; Qureshi Zia, 2019). This study aims to describe workers' work selection, work experience, and outcomes in a complex digital society.

Most digital divide research focuses on the individuals excluded from owning, accessing, and having skills …

Coming Back To Life: Inner Work, Intentional Containers And Feminine Leadership For Social Change — A Phenomenological Case Study Of A Social Change-Oriented Organization And The Self, Maria Trias Arraut

Dissertations

This qualitative study explores the phenomenon of inner work within social change organizations through an in-depth case study of a nonprofit organization dedicated to women’s empowerment and transformation. Using a phenomenological approach and ethnographic methods, the research combines intensive 7-month fieldwork in 2016 with reflective analysis years later, shaped by my own evolving relationship with inner work practices, providing a unique perspective on how inner work lived experience shapes individuals, organizational culture, and social change efforts.

The findings reveal that the social change organization (SCO) operated through three distinct yet interconnected levels of inner work practice: tending to the personal …

It Starts With Trust: How Mid-Level Student Affairs Supervisor Trust Behaviors Impact Entry-Level Staff Leave Intention, Latonya M. Robinson

Electronic Theses and Dissertations

This dissertation examines the impact of how higher education student affairs mid-level managers (supervisors) develop and maintain trust with directly supervised entry-level staff (employees). Intervention in complex student development-oriented activities, student crises, and political protests has increased since the 1930s at higher education institutions throughout the United States. Entry-level or frontline student affairs staff manage these challenges most frequently. Yet these professionals often leave their positions within 3 years. Studies have highlighted inconsistent supervision as one of three reasons entry-level staff vacated their roles. Although many researchers have investigated why these staff members exited the field, less knowledge exists about …

A Theoretical Model Of Participatory Team Science Training, Angela E. Jordan

Graduate Theses and Dissertations (2019 - present)

BACKGROUND: Teams have long been used to address major scientific and societal problems, and interdisciplinary teams are understood to be the best approach to complex systems-based problems like climate change. Engaged research collaborations incorporating community members as equal partners in research projects are recognized as both a means of advancing equity and justice in research, and also of improving the success of research translation by developing solutions with community use-value. The science of team science (TS) and community-engaged research (CEnR) have emerged as scholarly disciplines, with attempts to define competencies, skills, functioning, and success. A growing body of literature in …

A Qualitative Study Exploring Senior Leaders’ Experiences And Perceptions In Addressing Workplace Sexual Harassment In The U.S. Federal Government: A Systems Perspective, Karen Jane Dean

Electronic Theses and Dissertations

Sexual harassment (SH) is a prevalent, costly, and often unreported problem in the U.S. Federal Government. Despite decades of research from multiple perspectives and recommendations to address SH, the problem persists and remains complex. While some researchers and U.S. Government agencies have called upon leaders to commit to eliminating workplace SH, others have suggested using an integrated conflict management system (ICMS) to manage the complexity, nuances, and conflicts. Even though there is a call for leadership to address SH, there is limited documentation in the literature about leaders’ experiences and perceptions in addressing the problem. Therefore, this qualitative study was …

Honors Students’ Perceptions Of The Strength And Growth Areas Of Liberty’S Honors Program: An Ethnography, Nyah V. Gray

Senior Honors Theses

In her pursuit of both exploring and documenting Liberty University’s Honors culture, the author takes an ethnographic research approach; surveying existing literature on the history and development of Liberty’s Honors Program, expounding upon the concept of honors culture, surveying the effects of the new Honors College track’s implementation, and identifying honors students’ perceptions of the strengths and growth areas of the Honors Program. This study includes a literature review, the collection of 12 formal interviews, and use of the participant observation research method to analyze Liberty honors students’ perceptions of the program; ultimately ascertaining what they believe to be the …

Emotional Intelligence And Effective Leadership In Times Of Global Crisis: A Mixed-Methods Study Of Managers At Multilateral Development Institutions During The Covid-19 Pandemic, Bukola Ogunyemi

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe the perceptions of managers at multilateral development institutions regarding the impact of emotional intelligence methods in their approaches to leading during the COVID-19 pandemic. A secondary purpose was to examine how the experiences of leading during the COVID-19 crisis influenced managers' understanding, development, and application of emotional intelligence skills as part of their leadership practices.

Methodology: This study employed a convergent parallel mixed-methods design to examine the role of emotional intelligence in crisis leadership at multilateral development institutions during the COVID-19 pandemic. Using Goleman's emotional intelligence framework as …

Does Ai Help Or Harm? Why And How Ai Use Influences Workplace Outcomes And Employee Well-Being, Haille Trimboli, Reka Lassu

Education Division Scholarship

Although the recent surge in excitement surrounding artificial intelligence (AI) might suggest it is a new development, AI has been applied in organizations for over forty years (Fanti et al., 2022; Markelius et al., 2024). Indeed, the term "artificial intelligence" itself emerged in the 1950s during a research project at Dartmouth College, where it was used to describe "machines able to simulate human intelligence" (Haenlein & Kaplan, 2019, p. 3). Most recently, in 2022, the landscape of AI use for laypeople greatly changed when OpenAI introduced ChatGPT, a generative AI tool, to the public; ChatGPT is an advanced AI language …

How Do School-Level Dynamics Impact Mainstreaming Practices In American Schools?, Natalie M. Watson

Department of Sociology: Dissertations, Theses, and Student Research

How do school-level dynamics impact the everyday experiences of students with disabilities, compared to their abled peers? Extant research has mostly focused on the experiences of individual students with disabilities, and their teachers. We know far less about how school-level dynamics shape students’ experiences. Historically, American schools formally separated students with and without disabilities, though the specific mode varied over time -- ranging from explicit institutionalization to segregation in special education programs. At least since the passage of the Americans with Disabilities Act in 1990, efforts to educate students with disabilities alongside their abled peers in mainstreamed settings have increased …

Stop The Brain Drain: A Higher Education Collaborative Autoethnographic Change Study Using A Soft Systems Approach, Danny Darden, Angela Nunez, Stella Shen, Rob E. Carpenter, Ginger Vaughn, Tim Murphy

Student Posters

Knowledge loss is a common challenge within IHEs—highly educated and skilled individuals leave—often taking the knowledge to do their job well with them. Turnover in IHEs is currently at an all-time high. There is a strong correlation between knowledge management practices and organizational performance. This paper (in progress) explores this phenomenon using collaborative institutional ethnography, enabling a critical analysis of how power dynamics and uncertainty shape both individual experiences and broader workplace social structures. Participants include six IHE employees (in various IHE roles) from three separate universities in the eastern region of Texas. We aim to uncover the internal experiences …

Findings From A National Assessment To Support Implementation Of Cooperative Extension’S 2021 National Framework For Health Equity And Well-Being, Diana Charbonneau, Kerry Gabbert, Latoya O'Neal, Dawn E. Burton, Maggie Jones, Kate Katzman, Roger Rennekamp

Journal of Extension

Cooperative Extension’s National Framework for Health Equity and Well-Being provides a roadmap for improving the health of communities. Core concepts include installing health equity a systemwide value and catalyzing community-level changes that ensure all people have an opportunity to be as healthy as they can. This article presents findings from a national readiness assessment for implementing the Framework across Extension. Results from a literature scan, national survey, and regional listening sessions identified internal facilitators and barriers to adoption. The article provides ideas for how Extension practitioners can engage in this work and shares an action plan developed from assessment results.

Navigating The Academic Terrain: Examining The Challenges And Success Factors Of Student Veterans In Higher Education Institutions, Katherine Reyes, Corey Idleburg

Education Division Scholarship

This study investigates the academic experiences of student veterans, addressing specific challenges they face in higher education. Using Schlossberg’s adult transition theory, it explores the effects of invisible barriers, enrollment trends, and institutional factors on veteran student success, leveraging the VA’s GI Bill Comparison tool to examine public versus private school support. Findings underscore the need for targeted resources, faculty training, and institutional awareness to foster a supportive and inclusive environment that enhances veteran students' academic success and sense of belonging.

Redefining Success: Insights From Lebanese Women Leaders In Higher Education, Lina H. Safa

Education Division Scholarship

This presentation explores how Lebanese women leaders in higher education define and measure success, emphasizing their innovative approaches and transformative impact. By examining personal narratives through a phenomenological lens, the study reveals how these leaders navigate cultural challenges, offering insights into leadership dynamics in a patriarchal society and contributing to global discussions on gender equity and academic leadership.

Afrofuturism–It's A Different World: Exploring Tools For Culturally Relevant Black Student Leadership Development, Richard D. Brown

Doctor of Education Dissertations

This dissertation explored culturally relevant strategies for Black student leadership development within university multicultural centers, focusing specifically on student leaders affiliated with Black identity-based organizations. Conducted in partnership with a large public land-grant university in the United States Midwest, this study recognizes that traditional student leadership development programs often fail to address the varied cultural realities of Black students. A mixed methods sequential explanatory design approach was used, combining survey data with qualitative interviews and analyzed using a phenomenological lens. Guided by the McKinsey 7S Framework, this study identified strengths and gaps in organizational strategy, structure, systems, style, staff, skills, …

Career And Technical Education: Evaluating The Benefits Of Partnerships Among Schools And Organizations, Rosalynn Tennie

Doctor of Education Dissertations

Employers are experiencing skill gaps when hiring employees. Employability skills are taught in high school through Career and Technical Education (CTE) courses. High school students receive hands-on experience through work-based learning opportunities such as internships with the help of organizations in the community. The partnership between schools and organizations is vital to the success of internships. This study investigated the lived experiences of organizations that offered internships to high school students. The study focused on a school district in the northeastern central region of North Carolina. The primary method of data collection used in the study was interviews. The interviews …

Culture Wars In The Commonwealth: Public Libraries, Book Bans, And The First Amendment, Natisha Harper, Amber Matthews

STEMPS Faculty Publications

Public libraries are quickly losing the ‘culture war’ being waged against them (Jones, 2024). They also lack the coordinated support, resources, and legislative power of those leading the national assault on the right to read, intellectual freedom, and the First Amendment (ALA, 2024). Few resources provide timely and relevant guidance for public libraries on negotiating book challenges with concerned community members, elected officials, and interested parties. This research study responds to nascent ‘culture war’ developments in Virginia – specifically, recent government interference in public library governance in Warren County in December (Schneider, 2024) and a new bill targeting ‘obscene’ materials …

Estudio Fenomenológico Sobre La Relación Entre El Liderazgo Transformacional Y La Efectividad De Las Iniciativas De Gestión De Cambio En Las Organizaciones, Greilyn Soto-Perez

Theses and Dissertations

Esta Disertación Aplicada tuvo como propósito explorar la relación entre el liderazgo transformacional y la efectividad de las iniciativas de gestión del cambio en organizaciones de diversos sectores. Este estudio cualitativo se centró en comprender, desde el punto de vista de diferentes lideres transformacionales en distintas áreas e industrias, cómo los líderes y empleados experimentan y perciben el impacto del liderazgo transformacional en la implementación de cambios significativos organizacionales.

Este estudio de naturaleza cualitativa se enmarcó en un enfoque fenomenológico. Mediante entrevistas semiestructuradas en profundidad, se exploraron cuatro dimensiones del liderazgo transformacional: influencia idealizada, motivación inspiradora, estimulación intelectual y consideración …

A Mixed Method Case Study Of Leadership For Change: Authentic Transformational Leadership In A Local Baptist Church, Hui Sun

Theses and Dissertations

This convergent parallel mixed methods case study explores how a local Baptist church navigated organizational change during and after the COVID-19 pandemic through the lens of authentic and transformational leadership. Grounded in organizational leadership and open systems framework of organizational change, the study examined two primary hypotheses: (1) RBC demonstrated an authentic transformational leadership paradigm in its change processes since 2020, and (2) this paradigm significantly and positively influenced perceived leadership effectiveness.

Qualitative data were collected through semi-structured interviews with six leaders (three pastors, one minister, one staff leader, and one deacon) and 11 raters (five lay leaders, five congregants, …

Relationship Of Emotional Intelligence To Workplace Stress And Burnout In Behavior Analysts, Elia Santos

Student Dissertations

The experience of stress leading to burnout is at an all-time high in the field of behavior analysis. Increasing job demands for board-certified behavior analysts (BCBA) put newly minted BCBAs at a higher risk of burnout. The problem is that BCBAs only receive technical and clinical training to become certified. Yet, their emotional intelligence (EI), which is associated with stress and burnout, had never been examined. The purpose of this quantitative, associational study was to investigate the relationships between EI, workplace stress, and burnout in BCBAs. The theoretical framework for this study was based on Goleman’s (1995) theory of EI. …

Society Of American Foresters (Saf) Academic Publications As They Relate To The Curriculum Standards For Saf Forestry Program Accreditation: A Content Analysis, Lisa M. Bentley

Electronic Theses and Dissertations

Goals that impact decision-making components within academic programs in the university system have the potential to define and change the direction of a field of study, and, with that, should be thoughtfully approached with a certainty of evidence that supports responsible paradigms in forestry education. Periodic revision of the standards for accreditation by SAF influences institutional expectations that result in shifts in forestry education and should be consistent with professional forestry standards. The methodology utilized in this research contextualizes data from a sociological perspective intentionally as a method to holistically integrate data as evidence to support the interpretation of Society …

The Leadership Identity Presented On Linkedin, Carl L. Tolbert

The Journal of Values-Based Leadership

LinkedIn has evolved in a way similar to other social media platforms but is unique in that it focuses on professional networking and careers. Many professionals seek to showcase their leadership skills and philosophies as part of a publicly showcased online persona. This paper aimed to examine the posts specific to leadership and thematically investigate presentation strategies, motivation, and purposes behind the posts. The paper begins with a historical review from the inception of LinkedIn through pivotal milestones in the history of the company. Key concepts from the literature are then reviewed specific to social media use and motivations behind …

The Impact Of Student Engagement Activities On Future Climate Change Adaptation: The Case Of Student Simulation Models, Bassel Mostafa Elkalaf

Future Journal of Social Science

This paper explores the critical role of student engagement in addressing the growing challenges of climate change, with a focus on the Model United Nations (MUN) as a case study. As climate-related security threats increase globally, educational platforms that prepare youth for effective leadership in climate politics are more essential than ever. MUN, a widely practiced student activity simulating global policy-making, provides a valuable opportunity for students to deepen their understanding of the interconnectedness between climate change, peace, and security. By participating in MUN simulations, students engage in debates, develop innovative solutions, and practice diplomatic skills, all while exploring the …

21st Century Community Learning Centers: Program Evaluation Evidence From Texas, Rosilyn Jackson

Electronic Theses and Dissertations

Texas afterschool programs strive to enhance academic performance and meet students' needs, yet gaps in program quality persist. This study evaluated 21st Century Community Learning Centers’ performance in reading, math, GPA, attendance, in-school suspension, and engagement, both within these categories and against program goals and demographics. Theoretical frameworks used in this study include the logic model, social justice theory, and cultural relevance theory. This quantitative study utilized a nonexperimental and secondary data research design which utilized five statistical tests: the Pearson Product-Moment Correlation, One-Way repeated ANOVA, Spearman Correlation, the Independent Samples t-Test, and the Mann-Whitney U Test. Results showed that …

Unlocking Lean Construction: Decoding The Root Causes Of Initial Implementation Failures, Adam Hoots

All Theses

In recent years, the construction industry has increasingly adopted lean construction methodologies, with the aim of enhancing project efficiencies, eliminating waste, and delivering projects that exceed all project owner expectations. With this as the industry’s focus, many projects struggle with the initial implementation of lean principles, leading to disrespect of people and resources, cost overruns, schedule delays, stakeholder misalignment, and compromised quality. This research investigates the reasons behind initial failures and how they influence the broader industry's perception of lean construction.

Drawing from a comprehensive case study of a higher education dormitory and dining facility project, this research study explores …

Leading The Charge: A Case Study On The Leadership Behaviors Of Education Leaders At Title I Campuses In Texas Prisons, Ashley Mckelvey

Electronic Theses and Dissertations

Each year, eligible schools across the nation receive Title I grant funds through the Elementary and Secondary Act. These funds, justified in pursuit of social justice and educational equity, serve to provide supplemental education services to neglected and delinquent students. While the majority of the awarded schools operate within the traditional school setting, a very small number of schools in the United States operate within the correctional setting. These schools receive Title I Part D Subpart 1 funds. Consequently, most of the guidance pertains to best practices within traditional public schools, which provides no provision on the appropriate use of …

A Phenomenological Study Of The Lived Experiences Of Black Entrepreneur Women’S Personal Development And Its Effect On Their Self-Identity, Mayrion Ann Washington

Electronic Theses and Dissertations

The purpose of this qualitative study was to explore Black entrepreneur women’s personal development and its effect on their self-identity. The study specifically aimed to explore personal development, entrepreneurship, and self-identity as they related to and affected Black entrepreneur women, in the United States, and their experiences with oppression, challenges, barriers, intersectionality, and systemic subordination. Historically, Black entrepreneur women have experienced systematic oppression and faced increased challenges that have and continue to negatively affect their entrepreneurial progress and their self-identity. Preliminary findings from the literature found that when Black entrepreneurial women engage in personal development, the results are reflected in …

Gsep Research Symposium Proceedings - 2024

GSEP Research Symposium

The 8th Annual GSEP Research Symposium, was themed "Dismantling Barriers between Research and Practice: Shining a Light on Global Interdisciplinary Solutions," took place on July 18-19, 2024, at the picturesque Château d'Hauteville in Saint-Légier-La Chiésaz, Switzerland.

The annual symposium is hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP). The symposium served as a dynamic platform for students, faculty, alums, and staff to come together and explore innovative ideas across multiple disciplines. Featuring 69 selected presentations under five distinct tracks, the proceedings showcase groundbreaking research, foster meaningful discussions, and promote professional development.

The symposium aimed to bridge …

Differences Are Not Deficits: Women Introverting While Black Through The Ascent To Executive Leadership In Higher Education, Jeri A. Bingham

Dissertations

Diversity of personality type in the workplace can lead to improved morale and productivity when organizations acknowledge and support the attributes and differences of employee behaviors and characteristics. Black women executives identifying as introverted who lead with their authentic personas and intersected marginalized identities, benefit employers, employees, students, and the institution’s brand and bottom line. Introversion and extroversion, ways to describe diversity of personality type, and each having different connotations in office culture, are relevant to this exploration as literature suggests that the population of both personality types is almost evenly distributed. The implications of judgement and the association to …