Organization Development Commons^™

Individual Strength-Based Assessment For Adult Empowerment Ngos, Ashley T. Turner

MA IDS Thesis Projects

The purpose of this culminating comprehensive project is to advise adult empowerment focused NGOs on the importance of identifying and leveraging the strengths of the individuals they serve. Given the evidence that all individuals innately have strengths, it is important to be aware of them in order to properly engage such assets. Character strengths are studied in this paper as one of the main pillars in the field of positive psychology. This culminating comprehensive project reviews the literature on positive psychology to best understand how empowerment can be achieved. Accompanying this research is a sample resource guide that was designed …

Assessing Organizational Data Culture To Create An Ideal Data Ecosystem, Lauren M. Leary

Capstone Collection

The year 2015 marks a critical turning point in the global development arena. The Millennium Development Goals galvanized support and collaboration across sectors and now the world is recalibrating focus to prepare for the final push with the forthcoming Sustainable Development Goal Framework. We are also in the midst of a data revolution that aims to hold governments and organizations accountable to these goals and to ultimately create synergy between systems and processes in an ever-globalizing world. This paper intends to prompt discussion and learning around organizational readiness and preparedness for these imminent changes. Drawing from best practices within the …

Evaluation Method, Task Outcomes And Group Structure As Counteracting Strategies Of Social Loafing In Manufacturing Industries Of Pakistan, Khurshid Alam, Arshad Ali, Fazli Subhan

Business Review

The study examines task evaluation techniques; task outcomes and group structure composition in counteracting social loafing. The approach espoused in this paper is to assess the conventional literature that provides strong support for existence of social loafing phenomenon in groups and to predict counteracting from aforementioned variables.Based on latest literature innovative ways for combating social loafing are discussed. Results provide conclusive support that enhancing evaluation method, task outcomes and group structure were associated with reduced occurrence of social loafing. At group level increased conjunctive task and reward interdependence, heterogeneity and peer evaluation increase social loafing while increase in task meaningfulness, …

Racism Vs. Social Capital: A Case Study Of Two Majority Black Communities, Bruce W. Strouble

Walden Dissertations and Doctoral Studies

Several researchers have identified social capital as a means to improve the social sustainability of communities. While there have been many studies investigating the benefits of social capital in homogeneous White communities, few have examined it in Black homogeneous communities. Also, there has been limited research on the influence of racism on social capital in African American communities. In this dissertation a comparative case study was used within a critical race theory framework. The purpose was to explore the role of racial oppression in shaping social capital in majority African American communities. Data were collected from 2 majority Black communities …

Profiling Organizational Culture Of Different Sectors In Pakistan, Zaki Rashidi, Nadeem A. Syed, Sajida Zaki

Business Review

Organizational Culture is gaining importance in the modern organization theory and research. Mangers are more emphasizing to understand the culture and climate of their organization to enhance the effectiveness and productivity of the organization. Organizational development practitioners and change management flag bearers harmoniously favoring to comprehend the culture of any organization for any kind of change or transformation. Organizational Culture Profile (OCP) provides the basic tool to analyze and figure out the type and nature of cultural stream of any organization. The OCP helps to create the cultural-profile of the organization through a survey of the employees. This study encompasses …

Site Visitation: School Leaders' Perceptions Of A Diagnostic Tool For School Improvement, Mary Shannon C. Chiasson

LSU New Orleans Theses and Dissertations

This case study explored the use of site-visitation as a diagnostic tool for school improvement. Nine charter schools in New Orleans were selected for the study. Based on qualitative research and systems theory, a within- and cross-case analysis of nine semi-structured interviews with school leaders were conducted. The school leaders’ experiences with the state-run site-visitation model and their use of the findings for school improvement was explored. The findings led to the development of a hybrid accountability model that encompasses the components school leaders believe will lead to school improvement. This study aims to assist educators, policy makers, and researchers …

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

Cross Cultural Analysis For Training And Facilitating Latin-American Audiences, Jose P. Alcazar

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of this project is to help Creative Problem Solving (CPS) trainers and facilitators to improve the efficacy when working with Hispanic groups and individuals, either in a personal or in organizational environments. This project will guide the facilitators to use a more appropriate tools that will allow the resource group to feel more comfortable during the idea generation, creating an environment more according to the believes and behavioral habits; and the client to feel more confident to converge and make decisions accordingly to the initial goals. When training people in CPS, the project will align the methodology and …

An Examination Of South Carolina’S Institutions Of Reform And Their Impact On The Self-Narratives Of African American Men, Ashley E. Krejci-Shaw

Capstone Collection

In the State of South Carolina (SC), African American male adolescents disproportionately face disciplinary action in public schools and other institutions. In 2013, South Carolina’s Department of Juvenile Justice (SCDJJ) released data that listed Black male children comprising 57% of all juvenile referrals in the state. This disproportionate trend is also present in South Carolina’s correctional system. In 2013, South Carolina’s Department of Corrections (SCDOC) reported that out of 20,777 male prisoners, 13,631 were Black. For adolescents or young adults looking to continue their education, alternative programs are available. One program that captures educationally displaced children in South Carolina is …

Leading Happiness: Leadership And Happiness At Work In Certified B Corporations, A Qualitative Study Of Leaders And Employees To Understand The Influence Of Shared Leadership On Worker Happiness Within Certified Benefit Corporations, Travis Hellstrom

Capstone Collection

The Certified B Corps movement is setting a new standard for businesses, committing to a multiple stakeholder orientation focused on community, environment and the workplace in addition to financial profit. More than 1,000 companies, including well-known companies like Patagonia, Ben & Jerry’s, King Arthur Flour, and Etsy, have joined the ranks of Certified B Corps in over 30 countries.

The B Corps certification is understood to promote a set of organizational practices, which envision improved employee performance and well-being. An important element of that well-being is employee happiness. Previous research has shown that improved business leadership practices can have significant …

The Importance Of Community Resilience: Developing The American Red Cross International Services Department In The New Hampshire Region, Sarah Romac

Capstone Collection

Disaster management and humanitarian aid organizations have had to reevaluate how communities and individuals can better adapt and prepare for future disaster events. One concept organizations are incorporating into their overall framework is strengthening community resilience. Increasing a community’s resilience level increases its ability to cope with the changes that affect it. Creating awareness of the vulnerabilities in an area, addressing these vulnerabilities with preparedness training, disaster risk reduction (DRR), and sustainable changes made over the long-term can develop a community’s adaptive capacity to be more resilient.

For my practicum, I was given the opportunity to be the International Services …

A Multilevel Analysis Of Problem-Based Learning Design Characteristics, Kimberly S. Scott

Interdisciplinary Journal of Problem-Based Learning

The increasing use of experience-centered approaches like problem-based learning (PBL) by learning and development practitioners and management educators has raised interest in how to design, implement and evaluate PBL in that field. Of particular interest is how to evaluate the relative impact of design characteristics that exist at the individual and team levels of analysis. This study proposes and tests a multilevel model of PBL design characteristics. Participant perceptions of PBL design characteristics are used to examine PBL reactions and perceived learning outcomes. Findings affirm the importance of problem design characteristics and effective team facilitation, while raising new questions about …

An Interpretivist Case Study Of Leadership Transition In The Context Of A Southern Baptist Church, Ronald Tuck

Dissertations

This ethnographic study examined the experiences of key individuals involved in a senior leadership transition in the context of the church. Leader transition constitutes a significant aspect of organizational leadership theory, yet succession planning is often neglected in the context of churches. This study revealed that leadership transition is not a single event in the history of a church organization, but rather an evolution of events involving a multiplicity of factors and individuals. Narratives from five individuals directly involved in the pastoral leadership transition process informed the study: the search committee chair, the outgoing and incoming pastors, and two differently-located …

Adverse Impacts Of Furlough Programs On Employee Work Rate And Organizational Productivity, Adedeji B. Badiru

Faculty Publications

This article is primarily a research-provoking exposition against the management approach used in the 2013 government furlough program. It is intended to prompt potentially productive research investigations on the impact of personnel furloughs, particularly on defense acquisition programs. Defense acquisition programs are time-sensitive and systems oriented. What appears as a minor delay in one unit of an acquisition life cycle can lead to long-term encumbrances within the entire defense system, resulting in enormous cost escalation. Pertinent analytical techniques/methodologies are provided to illustrate potential pathways for further research studies of furloughs and how they adversely impact organizational productivity. The author’s intent …

From Founders To Firm: Examining The Retention Of Founder-Ceo Social Capital In Venture-Backed Firms, Bret R. Fund

The Journal of Entrepreneurial Finance

This paper examines how organizations protect themselves from the negative social and economic consequences associated with the loss of a key member and their social capital. Drawing on the social capital and upper echelons literatures, the author(s) hypothesize that social capital can be institutionalized. The corresponding hypotheses are tested on a sample of 125 venture-backed software firms and the results demonstrate that the institutionalization of a founder-CEO’s social capital leads to better performance for a firm. The results provide a basis for understanding how social mechanisms influence economic organization as well as succession and compensation in a new venture context.

Owner-Manager Separation And The Structure Of It Governance In Small Business, Jeffrey S. Saffer

Walden Dissertations and Doctoral Studies

Small business owners and small business managers tend to favor different information technology (IT) governance structures. Such differences can lead to ineffective management and control of IT in small businesses. The purpose of this correlational study was to examine the extent and nature of the association between owner-manager separation in small businesses and the structure of IT governance in the businesses. Agency theory formed the theoretical framework of this study. Data were collected using a web-based survey and randomly sampled 3,697 small business owners and managers located in New Jersey and Pennsylvania. Chi-square statistics indicated no significant association between owner-manager …

The Effect Of Shared Leadership On Workgroup Creativity, Simon Guive Minaee

Theses: Doctorates and Masters

Research on leadership typically assumes a single leader who has managerial authority over the group, unit or organisation. Shared leadership is an emerging concept of leadership as a group-level phenomenon. It builds on antecedents such as democratic leadership, semi-autonomous and self-managed work groups, participative decision-making and co-leadership that are typically studied as variations of leadership by a single leader. Shared leadership is seen as more distributed, informal and emergent than these. Recent empirical research shows shared leadership can have beneficial effects on a variety of group process and outcome variables. However, so far its effects on creativity have not been …

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …

Perspective-Taking Increases Willingness To Engage In Intergroup Contact, Cynthia Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Duplicate record, see https://ink.library.smu.edu.sg/lkcsb_research/3631/. The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another …

Spirituality And Leadership: Integrating Spirituality As A Developmental Approach Of Improving Overall Leader Effectiveness, George Gregory Houston

Antioch University Dissertations & Theses

The role of leadership continues to be a consistent topic of discussion whether you are considering the seminal work of Stogdill (1974), Burns (1978), Kouzes and Posner (1995), or Van Hooser's (2013) Leaders Ought to Know, one of Amazon's 2013 Top Ten Leadership books. A consistent question in leader development circles is-how can leaders be more effective in their role given the current state of leadership? One dimension of leadership development that is often overshadowed, downplayed, minimized, or completely ignored is the concept of spirituality. If the spiritual development of individual leaders can be integrated with other accepted leadership …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

Organizational Development Consulting: A Study Of Expert Consultants' Key Strategies, Mona Vosoughi

UNF Graduate Theses and Dissertations

The present study was conducted to capture the collective voice of expert organizational development consultants. Until now, very few studies have been conducted that take into account the collective voices of organizational development consultants. More specifically, the purpose of the present study is to explore and gain a deeper understanding of the approaches expert organizational development consultants use throughout their engagement with their clients in an attempt to add value to and enhance organizational capacity. To understand the process used by this distinct group of leaders, phenomenological qualitative inquiry was the methodology used to conduct this study. Data were collected …

Smartphones In The Workplace: Changing Organizational Behavior, Transforming The Future, Thiraput Pitichat

LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University

In the past decade, Smartphones have been developed and increasingly integrated with people’s lives not only for social use, but professional use as well. Many researchers claim that Smartphones can have negative consequences in the workplace such as lowering productivity, separating people from their realities, bringing stress from personal issues to work, and creating bad manners. Companies, however, have a difficult time mandating a policy in regards to prohibiting the use of Smartphones. Therefore, CEOs and corporate leaders should encourage their employees to use their Smartphones as tools for increasing their company’s efficiency. This research aims to examine the results …

Transforming Finance For The Future, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Significant changes in external market conditions have resulted in operations placing greater demands on the finance function. Traditional finance departments are increasingly expected to deliver more value and be more proactive in supporting the organization's overall business strategies. Unfortunately, many finance departments are not yet ready to meet such challenges. This article proposes a transformation process to reorganize present day finance functions to become a finance of the future. The proposed process applies tools such as best practices, outsourcing and technology to achieve a desired future outcome.

A Tale Of Two Trusts: A Case Study Of The Consolidation Of Two Community Land Trust Affordable Housing Organizations In Vermont, Isaac I. Wagner

Capstone Collection

Between early 2010 and May 2011 the Windham Housing Trust conducted a feasibility analysis to study the possibility of merging with or acquiring the Rockingham Area Community Land Trust, a similar community land trust organization providing affordable housing in an adjacent county.

This study analyzed the one year feasibility study and merger negotiation process between the two organizations, and explored the complex set of relationships between financial partners, communities, residents, and funding stakeholders. The methodology for this work included reviewing current literature about nonprofit mergers and acquisitions, funder involvement, and community impact of consolidating services. In addition the author interviewed …

The Ups Approach To Employee Relations, Singapore Management University

Perspectives@SMU

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”

Investigating Virtual Worlds, Patricia D. Sobczak

VCU Libraries Faculty and Staff Presentations

The global phenomena of online gaming engages millions of people, some playing over 45 hours a week - the equivalent of a second full-time job. Our children are logging over 10,000 hours of gaming time before they are 21 years old; the equivalent of the time children spend in formal classrooms from grades five through 12. Players in one of the most popular online games have logged over 5.3 million years of play time since 2004.

These statistics show that virtual worlds, including online games, have become an important component of modern culture, but their impact on society has yet …

Practicing Technology Implementation: The Case Of An Enterprise System, Yukika Awazu

2013

Drawing on four theories of practice – Communities of Practice (CoP), Bourdieu's theory of practice, Pickering's mangle of practice, and Actor Network Theory (ANT), the study provides an in-depth understanding about technology implementation practice. Analysis of an Enterprise System implementation project in a software manufacturing company reveals five stories of practice that relate to the major challenges faced. The story of mentoring related to the challenge of developing skilled analysts, and is examined by focusing on episodes about newly hired staff members. The story reveals the inhibiting impact of past habits and the role of occupational status. The second challenge …

Positive Workplace Dynamics: A Qualitative Exploration Of Exceptional Performance In Community College Units, R. Michael Stapleton

Theses and Dissertations--Educational Policy Studies and Evaluation

In this companion dissertation findings are reported of applied case study research on four community college organizational units that consistently meet or exceed standard performance measures. Ample prior evidence confirmed that performance extended significantly beyond what might be explained by available tangible resources alone. The case study contexts are common in higher education in general: a) an external partnership, (b) an ad hoc team, (c) a traditional, cross-divisional service unit, and (d) a grant-funded student service unit.

Emerging positive organizational theory and research shows promise for revealing performance-influencing phenomena and behaviors that are not adequately represented in standard measures. Therefore, …