Organization Development Commons^™

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

The Initial Planning Process Of An International Service-Learning Pilot Initiative Under Development, Denise P. Krohn

Theses & Dissertations

This research explored the initial planning process of an international service-learning (ISL) initiative under development that involved a collaboration among a south-central Texas private university, a ministry of Catholic Sisters in Peru, a U.S. non-profit organization, and a Peruvian optometry school. Three collaborators were founded by the same religious order. An overlapping in mission and values influenced the context. By delving into the expectations of higher education and its pedagogical practices, ISL’s history and conceptualizations, and concepts of program planning and designing related to the fields of ISL and adult learning, this study presented significant program development aspects. Furthermore, the …

Mitigating Risk: A Delphi Study Identifying Competencies In Sport And Event Security Management, Elizabeth Voorhees

Dissertations

The purpose of this study was to identify core competencies for supervisory-level security management professionals working in the sports and entertainment industry. Qualified and trained sport and event security-management professionals are essential to support the U.S. homeland security objectives outlined in Presidential Policy Directive-21. Providing effective safety and security for sports and entertainment events requires specialized knowledge and skill on the behalf of security-management practitioners who detect, deter, prevent, and respond to potential risks and threats. This qualitative research study employed a Delphi research design to elicit expertise from a purposefully selected panel of experts (N = 36). The …

Trust In Transformational Leadership: Do Followers’ Perceptions Of Leader Femininity, Masculinity, And Androgyny Matter?, Ghulam Mustafa, Babar Nazir

The Journal of Values-Based Leadership

This paper takes an authenticity perspective to examine whether followers’ perceptions of a leader’s feminine, masculine, or androgynous characteristics influence the relationship between transformational leadership and followers’ perceived trust in the leader. The research was quantitative in approach. A cross-sectional survey design was used to collect data from employees from different public and private sector organizations in Pakistan. The findings show that the relationship between transformational leadership and trust is weaker when followers perceive leaders to be high on masculine and androgynous attributes. Leaders’ femininity was found to have a positive effect in the relationship of transformational leadership with trust …

Prosocial Behaviors: Their Motivations And Impacts On Organizational Culture, Jennifer C. Vieweg

The Journal of Values-Based Leadership

According to the International Corrupt Perceptions Index 2017, more than six billion people are living countries that are plagued by corruption (International Corrupt Perceptions Index, 2017). In an altruistic model of leadership, leaders act with the express intent of helping other people (Johnson, 2015). Within this model, good works manifest themselves as prosocial behaviors or “voluntary behavior(s) intended to benefit another and consisting of actions that benefit others or society” (Schminke, Arnaud, & Taylor, 2014, p. 730). These prosocial behaviors can create collaborative and inspirational environments (Axelsson & Axelsson, 2009), facilitate collectivism (Clarkson, 2014), and contribute to the long-term sustainability …

Leadership Styles And Effectiveness Among Sub-Saharan African Employees, Samuel Fadare

The Journal of Values-Based Leadership

This study sought to determine whether a significant relationship exists between dimensions of transactional and transformational leadership styles and leadership effectiveness within sub-Saharan Africa. Dimensions of transactional and transformational leadership styles were moderated by dimensions of organizational commitment among Nigerian employees to produce effective leadership. The study confirmed that no significant relationship existed between dimensions of transactional and transformational leadership styles and effective leadership among Nigerian employees when moderated by dimensions of organizational commitment. Gender was also found to be the only control variable that had a significant relationship when predicting organizational commitment as well as effective leadership among Nigerian …

Leadership Ethos And Culturally Oriented Strategic Management: A Conceptual Framework And Research Propositions, Ken Kalala Ndalamba

The Journal of Values-Based Leadership

This paper identifies the importance of Leadership Ethos (LE) as a backbone for Culturally Oriented Strategic Management (COSM). The paper begins by presenting the concept of LE, it then briefly discusses vision and values, two amongst the attributes of LE. This is followed by discussion of the relationship between LE and COSM. The discussion arrives at four testable propositions. The paper offers four action steps for the practice of LE aiming at establishing COSM before concluding with a summary of its contributions, calling for scholars and practitioners to invest in exploring the understanding and practice of LE. This is an …

Impact Of Spousal Work Restrictions And Number Of Dependents On Expatriates’ Work Life And Overall Life Satisfaction, Pooja B. Vijayakumar, Christopher J. L. Cunningham

Industrial and Organizational Psychology Translational Research and Working Papers

Purpose Our understanding of the challenges and the broader role of spouses of expatriates is extremely limited. The purpose of the study was to examine the impact of spousal work restrictions and number of dependents on expatriates’ work life and overall life satisfaction using qualitative and quantitative analyses Design Data were collected from 416 Indian informational technology professionals working in USA. Hypothesized conditional process models were analyzed using the PROCESS tools. Findings Spousal work restrictions and number of dependents created complications in personal life of expatriates, which interfered with their work life resulting in lower overall life satisfaction. We identified …

Collaborative Leadership In Action, Maureen Scully, Catherine R. Bates

Center for Collaborative Leadership Publications

The 46 fellows in the 2018 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

A Study Of Transformational Leadership Practices To Police Officers' Job Satisfaction And Organizational Commitment, John P. Decker

Seton Hall University Dissertations and Theses (ETDs)

This study is based upon Bass and Riggio’s (2006) Augmentation Model on Transactional and Transformational Leadership, in which this quantitative study sought to identify the amount of variance in police officer job satisfaction and organizational commitment that can be explained by police chiefs’ transformational leadership behaviors above and beyond the influence of transactional behaviors. A total of 166 police officers were surveyed in five central New Jersey police departments in relation to their job satisfaction and organizational commitment, as well as the leadership behaviors in which their police chiefs engaged, utilizing Bass and Avolio’s (2004) Multifactor Leadership Questionnaire (MLQ-5X). This …

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …

A Case Study Of Congregational And Search Committee Desired Leadership Qualities In A Senior Pastor, David Fowler

Human Resource Development Theses and Dissertations

The purpose of this case study that utilized an inductive qualitative research approach was to uncover desired leadership qualities in a senior pastor. Membership numbers are dwindling for religious organizations as the landscape of the United States becomes more secular. Studies reveal that negative issues with ineffective leadership within these organizations impact congregational health and membership decline. Within the context of leadership’s futility, studies need to be conducted to identify qualifiers of effective leadership in religious organizations, as a lack of research has been conducted concerning religious organizational leaders. Specifically, churches in the Southern Baptist Convention, a conservative conglomerate of …

A Cross-Cultural Examination Of The Effect Of Employer Support On Employee Productivity, Shawn Tuman, Haley Lipton

Senior Honors Projects, 2010-2019

The purpose of this creative, collaborative, capstone project is to conduct a cross-cultural examination of the effect of employer support on employee productivity by compiling, examining, and synthesizing conclusions from existing research. In a world of growing globalization and technological innovation, the speed of productivity is often the cornerstone that differentiates successful businesses from unsuccessful businesses, providing a competitive advantage to the quick while the others fall behind. Often this increased level of efficiency comes at a cost beyond the price of the product and the salary of employees, a deeper, psychological cost. By reviewing research focused in the United …

Examining The Mediating Influence Of Occupational Self-Efficacy And Perceived Organizational Support On The Relationship Between Perceived Managerial Coaching Behaviors And Employee Engagement Among Higher Education Enrollment Management Professionals, William S. Carrell

Human Resource Development Theses and Dissertations

The U.S. higher education environment is characterized by significant governmental/regulatory scrutiny, increasing competition, decreasing State funding, and demands for professionals to do more with less. In this environment, managers are increasingly expected to take on functions typically associated with traditional human resource roles, in particular the training, development, and retention of employees, often with limited or no access to formalized training resources.

This study predicted that a relationship exists between the perceived managerial coaching behaviors enacted by a direct supervisor and employee engagement among manager-level employees in strategic enrollment management divisions within higher education institutions. The hypotheses predicted this relationship …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

Surprisingly Open Or Openly Surprised? That Is The Question; Using Surprise Experiences To Increase Openness To Experience And Tolerance Of Ambiguity, Anneke Veenendaal-De Kort

Creativity and Change Leadership Graduate Student Master's Projects

Using Surprise Experiences to Increase Openness to Experience and Tolerance of Ambiguity

In the fast-changing world in which we are currently living, we constantly come across situations and problems that we have not encountered before. An open mind and the ability to tolerate ambiguity are important skills in uncertain times. People who embrace the unpredictable can develop their resilience and flexibility. Surprisologists Luna and Renninger (2015) have discovered that a great way of dipping into unpredictability is through surprise. For my Master’s Project, I designed experiences that transform people’s openness and tolerance for ambiguity through surprise. This paper begins with …

Talent Magnets: Three Dimensions Of A Great Place To Work, Chandrasekhar Sripada

Asian Management Insights

Three dimensions of a great place to work.

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Book Review - Drive: The Truth About What Motivates Us, Wyatt Pagano

Marriott Student Review

This is a book review of Drive: The Truth About What Motivates Us by Daniel Pink.

An Analysis Of The Relationship Between Leadership Style And Lean Expressed Through Respect, Proactivity, And Innovative Work Behavior, Reiner Martens

Organization, Information and Learning Sciences ETDs

This dissertation is based on the idea that a leadership style is necessary to implement a lean culture within an organization. This research study employed a systematic literature review, from which a lean leadership model was developed. Based on the two principles of a lean organizational culture, 1. respect for people and 2. continuous improvement, three measurable variables were identified, respect, proactivity, and innovative work behavior. These three variables were connected to the lean leadership model. Leadership styles based on the full range model of leadership were used as independent variable(s). The overarching results of this study were: (1) transformational …

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …

Foregrounding The Role Of The Consumer In Social Entrepreneurship, April M. Wyatt

Capstone Collection

The research purpose of this study initiates the need for describing the role consumers have in social entrepreneurship. Current research remains primarily dedicated to the leadership and organizational structures of entities operating as a social enterprise – while overlooking the role of consumers. This style of entrepreneurship requires specific attention on the social aspect of consumers and beneficiaries in order to create and implement ethics in this growing field. This research examines the current role of the participants in the social-mission driven organizations they support; data collection indicates that, at the present, most consumers support organizations without engaging in direct …

The Effects Of Coworker Relationships, Involvement, And Supportiveness On Job Satisfaction And Performance, Stephen F. Occhipinti, Nicholas M. Rollo, Eric J. Klimowicz

Student Publications

Past research has indicated that relationships, involvement, and supportiveness have an effect on job satisfaction and performance. A study was done on Gettysburg College students who have had experience with group work. Sixty-four (29 males, 35 females) Gettysburg College students were used as participants in the study. The study was split fairly evenly between sophomores, juniors, and seniors. To start, the survey included two demographic questions: gender and class year. Participants completed an online survey about the relationships among group mates, group involvement, and group support experience. Questions about the overall satisfaction and performance were also included. A correlational design …

When You Don’T Have An Alternative In A Negotiation, Try Imagining One, Michael Schaerer, Martin Schweinsberg, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

Conventional wisdom suggests that negotiators need alternatives to succeed. Alternatives give negotiators the confidence to negotiate offers more ambitiously, to push for more optimal outcomes, and to walk away from the table when needed. But negotiators often have no alternative at all. For example, a recent survey by GMAC suggests that the average MBA graduate only has a single job offer to choose from, suggesting that many MBAs have to negotiate their job offer without an alternative to fall back on.

People In More Racially Diverse Neighborhoods Are More Prosocial, Jared Nai, Jayanth Narayanan, Ivan Hernandez, Krishna Savani

Research Collection Lee Kong Chian School Of Business

Five studies tested the hypothesis that people living in more diverse neighborhoods would have more inclusive identities, and would thus be more prosocial. Study 1 found that people residing in more racially diverse metropolitan areas were more likely to tweet prosocial concepts in their everyday lives. Study 2 found that following the 2013 Boston Marathon bombings, people in more racially diverse neighborhoods were more likely to spontaneously offer help to individuals stranded by the bombings. Study 3 found that people living in more ethnically diverse countries were more likely to report having helped a stranger in the past month. Providing …

Organizational Behaviour During Instability: A Critical Discourse Analysis Of Shared Mental Model Through Various Forms Of Acute Care Learning Using Mixed Methods, Adam Morse, Ryan Chan

Western Research Forum

Background: The purpose of this study is to better understand nurses' performance based on training processes. This will determine if group training will increase performance compared to independent training through a shared mental model in a contextual setting of unpredictability mediated by the effects of nurses’ perceptions of patient safety climate. A mixed methods study is conducted using critical discourse analysis of organizational documentation and semi-structured interviews to determine measures of contextual setting when identifying and treating sex trade workers.

Methods: Pragmatic study will analyze two groups of 125 nurses each determining the impact of group and individual …

Not For You, Not For Me, But For Us, A Case Study That Examines The Battersea Arts Centre's Co-Creation Models And How This Generates Symiosis Between Their Community And Organisational Resilience., Katharine Marchingo

Staff Scholarship - Australia & Dubai

There is much to learn from the Battersea Arts Centre (BAC) who remains at

the forefront of international arts practice despite the temporary loss of capital

infrastructure due to a tragic fire. This resilience is in part due to BAC’s

organisational model and investment strategy; but these aspects are only as strong

as organisational culture and community support allow them to be, these are

much harder to design and more nuanced in application

(Jubb Personal Interview 23 March 2018).

This report makes use of: action research, qualitative research, data that

was made available by the organisation and relevant literature to …

The Relevance Of Sleep And Circadian Misalignment For Procrastination Among Shift Workers, Jana Kuhnel, Sabine Sonnentag, Ronald Bledow, Klaus G. Melchers

Research Collection Lee Kong Chian School Of Business

This daily diary study contributes to current research uncovering the role of sleep for employees' effective self-regulation at work. We focus on shift workers' effective self-regulation in terms of their general and day-specific inclination to procrastinate, that is, their tendency to delay the initiation or completion of work activities. We hypothesized that transitory sleep characteristics (day-specific sleep quality and sleep duration) and chronic sleep characteristics in terms of circadian misalignment are relevant for procrastination. Sixty-six shift workers completed two daily questionnaires over the course of one work week, resulting in 332 days ofanalysis. Results of multilevel regression analyses showed that …

Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Agnes K. Bradshaw

VCU Libraries Faculty and Staff Publications

With the constantly changing landscape in 21st century libraries, it would seem that professional development would be more important than ever. However, research indicates that few libraries have formal professional development programs and there are mixed messages from library leaders regarding the necessity and importance of professional development. It is no secret that libraries always seem to be facing budget cuts and funding for professional development is often seen as a low priority. We were curious to understand how professional development is viewed and executed in other academic libraries.

Professional development means different things to different people. To some, professional …

Ua35/3 Memoranda, Wku Provost

WKU Administration Documents

2018 memoranda issued by the WKU Provost to facutly & staff via email.

• University College Reorganization
• Dean, College of Education & Behavioral Sciences
• Interim Registrar Appointment
• Associate Provost for Global Learning & International Affairs
• New Admissions Standards
• Mahurin Honors College Appointment
• RAMP & Open Forum