Library and Information Science Commons^™

Assessment Of Information Literacy Instruction In Reference: Applying Vanscoy’S Conceptual And Procedural Framework In Practice, Vanessa Arce

Publications and Research

The instructional aspect of reference work has long been acknowledged, especially in academic libraries. The current RUSA guidelines include helping users develop information literacy as a goal of reference. In this context, investigating the presence and nature of information literacy instruction can be used to assess the quality of reference services. This study applied Amy VanScoy’s conceptual/procedural framework for point-of-need instruction to a sample of chat reference transcripts at Lehman College, City University of New York. One of the assessment’s goals was to determine the prevalence of instruction and type of knowledge addressed in reference interactions. Another goal was to …

Reframing Library Instruction Towards Belonging, Vanessa Arce

Publications and Research

A reflection piece about a small, spontaneous adjustment I made to an introductory library session for first year students. In the essay, I reflect on the potential impact of this relatively minor change in the context of the student population at our college.

The Life-Changing Magic Of Tidying Up Alma, Kristen Fredericksen

Publications and Research

Is your Alma environment a cluttered attic of outdated records, lingering purchase orders, and expired user accounts? At CUNY, large-scale cleanup is essential for improving discovery, ensuring reliable reporting, and keeping daily workflows running smoothly across multiple Institution Zones and a shared Network Zone. This session shares the central office's practical approaches to identifying and cleaning up bibliographic, holdings, and item records; purchase order lines; electronic portfolios; patron requests; calendars; and user accounts. Drawing on real cleanup projects, we'll explain how we used Alma's advanced searches, jobs, normalization rules, Analytics reports, APIs, and external tools like Excel and MarcEdit to …

Discovery Import Profiles Revisited, Tabitha Marie Ochtera Mlis, Mba

Publications and Research

ELUNA 2026 Presentation.

Molloy University went live with Alma/Primo VE in June 2021. During that time, the option to create a discovery import profile for our institutional repository, Digital Commons, was presented. The initial setup, including the Dublin Core Type to Discovery Type Mapping table, was completed by ExLibris. While this setup was technically functional it never performed to expectations and many issues appeared over the years which directly impacted user experience. Additionally, as the content in the institutional repository changed, the limitations of utilizing one discovery import profile became obvious. This presentation will cover the academic year 2024-2025 and …

Don't Panic! Cuny Academic Works And The April Ada Deadline, Jojo Karlin, Jill Cirasella

Publications and Research

These slides equip libraries to advise authors submitting to CUNY Academic Works about document accessibility. Topics will include: How is CUNY Academic Works changing in response to the new ADA rule about the accessibility of web content, which has a compliance deadline of April 24? What are authors being asked to do differently? What tools are available for them to check and improve the accessibility of their submissions? Who is responsible for making our institutional repository more accessible?

As the expectations for institutional repositories change, the presentation aims to help librarians understand what the changes are and what they mean …

Cuny Academic Works: What It Is And Why You Should Submit Your Works, Jojo Karlin

Publications and Research

CUNY Academic Works was launched in 2014 to serve the faculty, staff, and students of CUNY. The root of this open access institutional repository was a response to the Budapest Open Access Initiative of 2002, which led to a CUNY University Faculty Senate Resolution in 2011. These slides were used in a presentation given at Lehman College and were developed from a presentation given at La Guardia Community College.

Foreword: Resisting Erasure: Libraries In Palestine And Palestine In Libraries, Emily Drabinski

Publications and Research

This foreword opens an anthology that explores research and experiences at the intersection of Palestine and libraries. Part one examines how Palestinian librarians, archivists, and individuals resist erasure by preserving Palestinian materials and narratives and by ensuring Palestinians’ access to library resources amidst recurring cycles of destruction and confiscation. Part two explores how librarians in the United States respond to pressure from right-wing and pro-Israel advocacy groups that are quick to label any effort to include Palestinians and their histories as antisemitic.

An Autoethnographic Study Of A Technical Services Librarian’S Teaching Journey During The Tenure Track: “Define Myself For Myself To Both Survive And Thrive”, Junli Diao

Publications and Research

This autoethnographic study explores the disorienting dilemma that a technical services librarian experienced while alternating between working behind the scenes to fulfill professional responsibilities and teaching in the library to meet organizational expectations as a faculty member. The analysis of personal data accumulated during the tenure track period reveals three themes: teaching as learning to become, teaching as learning to challenge the system, and teaching as learning to research. Reflection focuses on three themes interconnected by the concept and practice of mindful learning. With the acknowledgement of limitations, this autoethnography concludes it was the self-reflective lifelong learning mindset that helped …

Getting To Guidelines: Corralling Competing Needs At Cuny, Jahanara Alamgir, Yujin Lee, Rachael Nevins, Jojo Karlin, Andrew Mckinney

Publications and Research

This case study examines how the City University of New York (CUNY) developed guidelines for the use of generative artificial intelligence (genAI) in the creation of open educational resources (OER). CUNY is the nation’s largest urban public university, with 26 campuses distributed across New York City’s five boroughs. CUNY includes 7 community colleges, 11 senior colleges (3 of which are comprehensives), and 8 graduate, honors, and professional schools. Since the 2017-2018 academic year, CUNY’s OER Initiative has received $4 million a year of state funding to support the creation and use of OER across the university system. The OER Initiative …

A Sample Teaching Portfolio For Technical Services Librarians, Junli Diao

Open Educational Resources

This teaching portfolio only includes the author’s perspectives and practices on one-shot library classes, workshops, and LibGuides. The goal is to offer technical services librarians some insights.

Seek In Cuny Archives, Reign Mcconnell

Publications and Research

SEEK in CUNY Archives is an inclusive research guide to archival materials about the Percy Ellis Sutton Search for Education, Elevation, and Knowledge (SEEK) program, and College Discovery (CD) program available at CUNY archives. The SEEK Program was established within CUNY in 1965 on the pre-baccalaureate level to integrate Black and Puerto Rican students into the CUNY system and expanded to other senior-level colleges in 1966. The program provides students with academic and financial support, as well as tutoring and counseling services. Currently, the SEEK Program is available at twelve of CUNY’s four-year colleges. College Discovery is a two-year program …

The Open Knowledge Fellowship: An Opportunity For Transformative Learning At The Doctoral Level, Elvis Bakaitis, Jill Cirasella, Patrick Mcgee

Publications and Research

How can we integrate the principles, practicalities, and complexities of open educational resources (OER) and open access scholarly literature into graduate-level education? At the Graduate Center of the City University of New York (CUNY), the popular and successful Open Knowledge Fellowship offers a much-needed intervention in doctoral education by addressing these topics and associated debates. Between 2020 and 2025, the intensive six-week Fellowship program was offered 12 times and trained over 200 doctoral students from across the disciplines in the selection and use of openly licensed resources in the courses they teach. These 200+ students then taught their revamped courses …

Assigning Library E-Books As Textbooks: An Examination Of Collection Development Policies And User Education Practices At Minority-Serving Institutions, Michelle Ehrenpreis

Publications and Research

Assigning library e-books as course textbooks can help to alleviate the financial burden of college for many students. Accordingly, libraries include e-books in their collection development policies and strive to educate users on the availability of these texts via the use of library research guides. Previous studies discuss library collection strategies and intentions to use e-books as textbooks, but do not discuss continuous or permanent plans. This study examined library policies at Hispanic Service Institutions (HSI’s) and Historically Black Colleges and Universities (HBCU’s) to evaluate how these libraries approach and document their acquisitions of library e-books. Research guides at the …

Archives And Children's Knowledge, Elliott Kuecker, Ashley Rockenbach

Publications and Research

This article argues for the importance of collecting works created by children—not just about and not just for—in formal archival collections. Framed through the ideas of legitimate knowledge and epistemic injustice, this piece combines notions important to children’s rights activists and childhood studies scholars with the role archives can play in preserving children’s knowledge through child-created materials. The authors describe how researchers struggle to find work created by children within archives, impacting the ability to create child-centered research that centers children’s views of the world as prominently as adult views of the world. Some collections that do include child-created materials …

1 Repository, 26 Campuses, 10 Years: Strength (And Chaos) In Numbers, Jojo Karlin, Jill Cirasella

Publications and Research

In the ten years since its inception, the CUNY Academic Works repository has grown to house and provide public access to more than 33,000 scholarly, pedagogical, and creative works by affiliates of the City University of New York, the largest urban public university in the United States. Representing all 26 CUNY campuses — community colleges, four-year colleges, and graduate/professional schools, with legacies as old as 1847 (The City College of New York) and as young as 2018 (CUNY School of Labor and Urban Studies) — CUNY Academic Works has flourished thanks in large part to a system that combines central …

Red Scare At Cuny: A Research Guide, Wilhelmine Coste, Scout Zabel, Erin A'Hearn, Patrick J. Mcgee

Publications and Research

The Red Scare at CUNY is a comprehensive guide to archives documenting anti-communist political repression of faculty, staff, and students at CUNY, primarily from the 1930s-1960s. Organized by repository, it highlights relevant collections within CUNY, evaluated by the authors in consultation and collaboration with archivists at Brooklyn College, City College, Hunter College, and Queens College in 2025. Each entry is accompanied by a description that incorporates information from finding aids and other published research. These collections include faculty personal and professional papers, student activist materials, and oral histories. The guide also includes collections from other repositories within New York City …

Covid-19 Asian American Oral History Project: Reflecting On Identity And Oral History At A Community College, Thomas Cleary

Publications and Research

In this article, I share narrators’ stories from the Covid-19 Asian American Oral History Project based at LaGuardia Community College, CUNY, to illustrate how Covid-19 and increased anti-Asian hate during the pandemic shaped Asian American and Pacific Islander (AAPI) identities in Queens, New York. Narrators’ stories shed light on how Black Lives Matter impacted their own understanding of race and racialization, particularly as AAPI identity and race relate to the Model Minority Myth. This project also laid the groundwork to develop a broader oral history culture at the college, developing faculty pedagogy to incorporate oral history interviews and interviewing into …

From Weberian Rationalization To Javascript Components: Modularism In Academic Library Software, Mark E. Eaton

Publications and Research

This paper considers modular approaches to building library software and situates these practices within the context of the rationalizing logics of modern programming. It briefly traces modularism through its elaboration in the social sciences, in computer science and ultimately describes it as it is deployed in contemporary academic libraries. Using the methodology of a case study, we consider some of the very tangible and pragmatic benefits of a modular approach, while also touching upon some of the broader implications. We find that the modularism is deeply integrated into modern software practice, and that it can help support the work of …

Critique, Postcritique And Libraries, Mark E. Eaton

Publications and Research

This paper, adopting a perspective from the recent literature of “postcritique”, finds that criticism in librarianship can be constructively supplemented with other methodological approaches. Instead of exclusively using criticism to analyze, dismantle and find fault with texts, librarianship can expand its perspectives to find new reparative possibilities of care. Following the work of Nicholas Holm, Eve Kosofsky Sedgwick, Bruno Latour, Rita Felski and others, we can see that while criticism has thrived as a disposition in librarianship and elsewhere, recent scholarly interventions suggest that it is not the only possible approach. This paper ultimately argues that a postcritical disposition can …

Making Alma Analytics Work For Resource Sharing: A Discussion & Demo, Tokunbo Adeshina, J. Silvia Cho

Publications and Research

In this workshop, we explored how to query, reconcile, and create visualizations for Alma statistics, both separately and in combination. Key takeaways included techniques for building queries to obtain actionable data that could be used in conjunction with data from other platforms.

Evidence-Based Shared Agendas For Scholarship On Teaching With Primary Sources: Reflections On A Bibliometric Analysis, Jen Hoyer, Anne Bahde

Publications and Research

This article explores how scholarship about teaching with primary sources (TPS) has evolved over time and what future directions past work might suggests. Using bibliometric analysis and visualization tools, we examined how TPS work has grown; what fields and disciplines focus on this work; key themes and issues; and what scholarship has been influential to the field. These insights led to reflections on disconnects across the field, considerations for publishing about TPS, and the potential of pedagogical standards and guidelines. Finally, this article concludes with recommendations on how this analysis points to possibilities for shared education, space, conversation, and products.

Living Heritage, Resilience And Ethically Informed Infrastructures In Malawi, Martha B. Lerski, Frank Puluputu Mwale

Publications and Research

Rooted in a rural community’s needs, this paper explores how historically, and ethically informed infrastructures can support community engagement towards identification, documentation, and dissemination of local, traditional, and indigenous knowledge relating to climate change. The paper examines climate adaptation and sustainability issues through the lenses of community organizing and Library & Information Science best practices. It draws on a growing body of literature identifying a role for expanded epistemological and subject discipline perspectives. While the impacts of climate on material culture are increasingly recognized, intangible, and biocultural heritage have not received as much attention. Living heritage traditions and knowledge systems …

Getting It Right: Common Alma Mistakes And How To Fix Them, Kristen Fredericksen

Publications and Research

In this session, we will explore common issues faced by Alma users and offer practical solutions to address them. Attendees will gain valuable insights into the inner workings of Alma and leave equipped with the knowledge to optimize their Alma experience. This presentation is tailored for librarians, system administrators, and anyone seeking to enhance their proficiency with the Alma library management system.

Increasing Global South Knowledge Representation With Oa And Library Resource Sharing, J. Silvia Cho

Publications and Research

In this peer-review session, I present ideas to study and overcome barriers to digital interlibrary loan exchange with Latin America under Fair Use (and equivalent provisions). Materials published in Latin America and the Caribbean are more difficult to discover and access from the United States, creating silos and under-representation of points of view from these regions in Global North scholarship. Open Access is key towards overcoming barriers to access, but much of Southern knowledge continues to be in non-Open Access publications with traditional copyright. As a result, library resource sharing and interlibrary loan must facilitate a greater flow of Southern …

Arts-Based Sustainability: From New York To Malawi, Martha B. Lerski

Publications and Research

Recognizing that libraries serve multiple constituencies and subject areas, this chapter documents and advocates for development of transdisciplinary arts-based research (ABR) and culture-related projects linked to environmental challenges. Libraries contribute collections and spaces, as well as the research of library and information scientists. Libraries are currently among invisible contributors to sustainability planning and services. The chapter will link this invisibility to the value of what visual arts refer to as negative space elements in subjects ranging from traditional ecological knowledge to environmental science. Library collections, projects, and research contribute to education for sustainable development (ESD) as required to achieve the …

Making Sense Of All Your Data: Working With Statistics Across Systems, Tokunbo Adeshina, Silvia Cho

Publications and Research

The City University of New York (CUNY) relies on multiple resource sharing solutions to meet user information needs. How library users interact with resources and submit information requests helps shape library processes for interpreting statistics, ensuring that resource sharing services remain accessible, discoverable, and user friendly. With 21 library institution zones sharing collections and operating a robust inter-campus lending system within its consortium, ensuring uniformity in data reporting is essential. This session presents an overview of how we reconcile data from all our resource sharing programs to get a more accurate and descriptive picture of all our resource sharing activities. …

Building A Professional Learning Community To Improve Technical Services Librarians’ Teaching Preparedness: Assess, Act And Reflect, Junli Diao

Publications and Research

This action research was conducted to address the gap between having all librarians prepared to teach and technical services librarians’ unpreparedness to teach in a university library system. The implemented intervention was developing a professional learning community among technical services librarians with a variety of teaching experiences to improve teaching preparedness by sharing, discussing, and reflecting. The learning topics covered library teaching basics, motivating students, self-assessment, planning to teach, using Wikipedia for critical thinking, embedded librarianship and credit-bearing courses, teaching and research, and building a teaching portfolio and librarianship portfolio. A qualitative approach, including the implementation journal, reflective writing, and …

Artificial Intelligence In The Library: Assessing Chatbots And Chatgpt Handout, Michelle Ehrenpreis, John P. Delooper

Publications and Research

In Spring 2023, the Leonard Lief Library at Lehman College (CUNY) conducted an assessment of its library chatbot which uses OpenAI’s ChatGPT API with the goal of improving its functionality and performance. This presentation highlights the assessment’s findings, including types of questions asked, and areas where the chatbot succeeds and where it struggles. Additionally, the presenters will detail the creation of a rubric to measure the accuracy and completeness of the chatbot’s answers for users. Through this presentation, the authors will showcase best practices for libraries looking to implement or experiment with chatbots at a time when use of artificial …

Artificial Intelligence In The Library: Assessing Chatbots And Chatgpt Presentation, Michelle Ehrenpreis, John P. Delooper

Publications and Research

In Spring 2023, the Leonard Lief Library at Lehman College (CUNY) conducted an assessment of its library chatbot which uses OpenAI’s ChatGPT API with the goal of improving its functionality and performance. This presentation highlights the assessment’s findings, including types of questions asked, and areas where the chatbot succeeds and where it struggles. Additionally, the presenters will detail the creation of a rubric to measure the accuracy and completeness of the chatbot’s answers for users. Through this presentation, the authors will showcase best practices for libraries looking to implement or experiment with chatbots at a time when use of artificial …

Interview: Deborah Parker On Becoming Belle Da Costa Greene, Jen Hoyer

Publications and Research

In November 2024, Deborah Parker and I spoke in detail about her new book, Becoming Belle Da Costa Greene, for an episode on the New Books Network Library Science podcast. We are grateful to RBM for letting us put together a complementary written interview that explores a different set of broader themes. While our audio interview is focused on Parker’s analysis of Greene’s correspondence with Bernard Berenson, this print discussion looks at the bigger picture of Greene’s place in special collections librarianship, her growth as a professional, and how we might do research on important individuals in the history of …