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Articles 1 - 30 of 1385

Full-Text Articles in Library and Information Science

Demographic Context Of Media And Information Literacy (Mil) Skills Among Senior High School Students In Ghana, Patience Emefa Dzandza Ocloo, Aurelia Ayisi, Abena Animwaa Yeboah-Banin, Annie Oye Jul 2026

Demographic Context Of Media And Information Literacy (Mil) Skills Among Senior High School Students In Ghana, Patience Emefa Dzandza Ocloo, Aurelia Ayisi, Abena Animwaa Yeboah-Banin, Annie Oye

Journal of Media Literacy Education

This paper explores the media and information literacy (MIL) competencies of young Ghanaians in senior high schools. It is premised on the rising spate of misinformation, online security breaches, and the avalanche of content young people must navigate. Together, these factors demand young persons to be new media savvy in order to use the affordances of the current media ecology to their benefit. To advocate for comprehensive MIL education in senior high schools in Ghana, the study adopts a comparative analysis logic to examine demographic differences that attend young people’s media and information literacy. A nationwide survey of 1200 senior …


Generation Z And The Ai Misinformation Paradox: Understanding A New Digital Vulnerability, Cecilia Cooley, Elizabeth Sperber May 2026

Generation Z And The Ai Misinformation Paradox: Understanding A New Digital Vulnerability, Cecilia Cooley, Elizabeth Sperber

DU Undergraduate Research Journal Archive

This paper asks: How and why is Generation Z more vulnerable to AI-generated misinformation and disinformation than older generations? Using a comparative review of recent empirical studies, survey data, and meta-analyses from 2019–2025, this paper synthesizes research on Gen Z’s exposure to and interaction with AI-produced content across social media platforms. Although it is commonly assumed that Gen Z ’s technological exposure and fluency make them better equipped to recognize false information, findings show the opposite: Gen Z is consistently outperformed by older cohorts in detecting AI-generated falsehoods. This vulnerability stems from three intersecting factors: (1) the sheer volume of …


Recruitment As Care: Building Trust With Hard-To-Reach Populations In Sensitive Health Research, Alexander N. Vera May 2026

Recruitment As Care: Building Trust With Hard-To-Reach Populations In Sensitive Health Research, Alexander N. Vera

MUSC Conference Presentations

Recruiting participants for sensitive health research on social media presents unique ethical and methodological challenges. This session shares lessons learned from a qualitative study examining how young adults in South Carolina use TikTok to seek sexual health information. The presentation highlights creative and trauma-informed recruitment strategies that successfully engaged a hard-to-reach population while maintaining participant trust and privacy. Attendees will learn how recruitment language, social media algorithms, and transparency practices shape engagement, and why building trust matters more than technology alone. The session also considers how these lessons can inform future research in health sciences librarianship, especially for librarians supporting …


Jadughar: The House Of Magic, Dhruvi A. Shah May 2026

Jadughar: The House Of Magic, Dhruvi A. Shah

Masters Theses

Jadughar or the House of Magic is what people call a 'museum' in parts of South Asia. The practice of museum making, at its origin, is the act of collecting, preserving, interpreting and representing a culture’s tangible and intangible heritage to make it accessible to diverse audiences. Since the early 19th century such practices have been performed at various kala bhandars (art centers) in India, without the need of a formal or institutional organisation. The British introduced the model of a ‘museum’ in South Asia, with the aim of not only preserving ethnographic collections, but also showcasing their power and …


Res Historica, Volume 5, Alpha Rho Epsilon Phi Alpha Theta, Lindsay Rae Smith Privette Phd Apr 2026

Res Historica, Volume 5, Alpha Rho Epsilon Phi Alpha Theta, Lindsay Rae Smith Privette Phd

Res Historica

The 2026 journal of historical research by Anderson University students, Res Historica.

The editorial team for this edition of Res Historica was Dr. Lindsay Rae Smith Privette, Julia Ackerman, Callyn Wright, Logan Davis, and John Hinton. Cover art by Mary Beth Lee.


Translating Research For The Public: Lab And Online Engagement, Hannah Jiron Apr 2026

Translating Research For The Public: Lab And Online Engagement, Hannah Jiron

Posters - 2026

In the world of psychological research, we spend countless hours in the lab gathering data that has the potential to change lives. But if that data stays locked away in spreadsheets or professional journals, it remains "invisible" to the very people who need it most. As our research moves into the digital age, we have a unique opportunity to "uncloister" science taking it out of the lab and bringing it into the community. This poster explores why simply having good data isn't enough. For research to truly matter, it requires active management and a heart for public outreach. We argue …


Beyond The Building: Leveraging A Library Renovation To Tell A Broader Story, Kristen S. Shuyler Mar 2026

Beyond The Building: Leveraging A Library Renovation To Tell A Broader Story, Kristen S. Shuyler

Faculty Scholarship

A library renovation presents a unique communication challenge, requiring a thoughtful strategy that minimizes disruption while building anticipation. When James Madison University (JMU) decided to renovate and expand its flagship library, the JMU Libraries’ Communications & Outreach team pivoted from routine promotional efforts to a streamlined communication model designed to handle significantly increased, narrative-driven messaging related to the renovation. This article outlines the renovation project’s communication plan, describes our streamlining efforts, and highlights unexpected opportunities that emerged along the way—allowing us to share the library’s story in new ways and with broader audiences.


Building A Better Landscape For Research Dissemination, Scott Horowitz Mar 2026

Building A Better Landscape For Research Dissemination, Scott Horowitz

Chemistry and Biochemistry: Faculty Scholarship

Let’s take a moment to think about where we’ve come to in scientific publishing. Once upon a time, journals and their publishers played an absolutely critical role in science’s growth and successes.  Many journal publishers are for-profit enterprises, and they still want to make profits even if they no longer serve an important purpose. By controlling the information, they can still force people to pay for services that are obsolete and manipulate the system in ways that stymie progress to maintain their market. Open access did not have the power to change this. Altogether, things are in bad shape. I …


Trusted Forms—The Case Of Barack Obama’S Birth Certificate, Karl-Heinrich Schmidt, Frederik Schlupkothen Feb 2026

Trusted Forms—The Case Of Barack Obama’S Birth Certificate, Karl-Heinrich Schmidt, Frederik Schlupkothen

Proceedings from the Document Academy

Documents can be understood as containers for information that enable remote communication between people across space and time. They are therefore fundamentally subject to issues of trust. The theoretical treatment of documents as a means of remote communication has a long history and has arrived in the age of electronic document exchange, as shown by the work of R. T. Pédauque, which is taken as a starting point here.

To take theory further, form-based documents are discussed here as an example. Form-based documents control the information provided by fillers by specifying form fields. The core of this paper is to …


The Politics Of Remembering: Reconfiguring The Diorama Of Monas As Augmented Living Document, Suprayitno Suprayitno, Zulfatun Sofiyani, Rahmi Rahmi Feb 2026

The Politics Of Remembering: Reconfiguring The Diorama Of Monas As Augmented Living Document, Suprayitno Suprayitno, Zulfatun Sofiyani, Rahmi Rahmi

Proceedings from the Document Academy

This paper examines the Monas diorama as a central apparatus in Indonesia’s politics of remembering, whose narrative consolidation during the New Order rendered it a state-authored monument of national memory. Drawing on Foucault’s distinction between monument and document, Ferraris’s ontology of documentality, and Perret’s concept of document design as projective epistemology, the study reframes the diorama as a documentary assemblage shaped by inscription, power, and institutionalized forgetting. Through diachronic, synchronic, comparative, and experimental analyses, the paper diagnoses failures across the physical, social, and cognitive dimensions of Monas as a document, revealing narrative authoritarianism, representational rigidity, and the absence of plural …


Cerebral Documents And Algorithmic Sensemaking: Searching For Expressions In Human And Artificial Cognitive Collaborations, Rebekah L. Cowell Feb 2026

Cerebral Documents And Algorithmic Sensemaking: Searching For Expressions In Human And Artificial Cognitive Collaborations, Rebekah L. Cowell

Proceedings from the Document Academy

Generative Artificial Intelligences (AIs) and current advanced large language models (LLMs) are algorithmically designed to generate text-based conversations as conversational agents (CAs), by replicating human language and conversational communication. Pairing human cognition with generative computationally coded cognition. We have never been here before: cerebral and artificial information collaborations and processing producing expressions that may or may not become visible as second-hand/secondary source documents.

Sensemaking or sense(un)making is a unique autonomous human drive cognitively, our information processing is sensemaking in action and expressions and articulations are evidence of the sensemaking cycle. Documentation [expressed or articulated through various mediums] are a product …


A Documentalist Critique Of Information Science, Michael K. Buckland Feb 2026

A Documentalist Critique Of Information Science, Michael K. Buckland

Proceedings from the Document Academy

The paper examines the claim that new developments in document theory, sometimes referred to as “neodocumentalism,” constitute a radical challenge to orthodox information science theory. Related terminology is clarified and the disparate language needs of information practice and information theory are identified. The use of metaphor and figurative language is beneficial for practice, but detrimental for theory development. Finally, two linear models of documentary activity (reading and writing; reception and expression) are shown to form a single unified model.


Understanding Perceptions Of A Peruvian Local Market Program: A Reflexive Thematic Analysis, Rosmery Ramos-Sandoval Dr., Jano Ramos-Diaz Feb 2026

Understanding Perceptions Of A Peruvian Local Market Program: A Reflexive Thematic Analysis, Rosmery Ramos-Sandoval Dr., Jano Ramos-Diaz

The Qualitative Report

Despite growing global interest in short food supply chains (SFSCs), little is known about how consumers in developing countries perceive these models, especially through digital platforms like social media. This study investigates how Twitter users represent and perceive SFSCs in the context of the Peruvian government´s “De la Chacra a la Olla” program. The study analyzed 1,167 tweets from Peruvian Twitter users referencing the hashtag #DeLaChacraALaOlla between 2014 and 2020, using reflexive thematic analysis within an exploratory case study framework to examine consumer perceptions of SFSCs. The analysis revealed three key themes in consumer perceptions of SFSCs on Twitter: direct …


Promote, Partner & Mentor: Research At Liberty University, Mark Hamilton Jan 2026

Promote, Partner & Mentor: Research At Liberty University, Mark Hamilton

Faculty Publications and Presentations

How can you be involved with faculty and student research at Liberty University? Promote your own research through LU Faculty SHARE (the faculty research platform). Partner with Liberty University Journals, encouraging student submissions. Mentor students in the research process.

Objectives

At the end of this session, attendees will be able to:

  • Promote your own Research through LU Faculty SHARE 
  • Use LU Faculty SHARE to list your own articles, posters, and presentations.
  • Partner with Liberty University Journals 
  • Serve as an advisor, or editor of an existing journal.
  • Create a new journal by completing an interest form and application for a new …


Designing Ai-Aware Media 101 Curriculum Through Faculty–Librarian Collaboration, Miranda Gale Smith, Elizabeth Oppe Jan 2026

Designing Ai-Aware Media 101 Curriculum Through Faculty–Librarian Collaboration, Miranda Gale Smith, Elizabeth Oppe

2026 Scholarly Teaching Conference: Concurrent Session Papers

This presentation explores faculty–librarian collaboration as a teaching practice. It will inform attendees about the work done by a faculty member (Elizabeth) and a Student Success & Instruction Librarian (Miranda) to design and implement an AI-aware curriculum into an existing Media 101 course at West Virginia University. This resulted in the careful integration of subject-specific and information literacy expertise into the course’s curriculum. More broadly, this is meant to illustrate that in terms of practice, treating AI-aware curriculum development as a shared, iterative process grounded in mutual respect for distinct but complementary forms of knowledge has the potential to yield …


Determinants Of Digital Piracy: An Integrated Model, C. Christopher Lee, Peiyao Chen Jan 2026

Determinants Of Digital Piracy: An Integrated Model, C. Christopher Lee, Peiyao Chen

Journal of International Technology and Information Management

Digital piracy is a form of copyright infringement, and challenges persist in addressing it effectively. Accordingly, understanding why people engage in digital piracy is crucial. Although prior studies have examined digital piracy from multiple perspectives, existing studies on the explanatory factors of digital piracy remain fragmented. To address this research gap, this study develops an integrated model that incorporates key theoretical perspectives, neutralization theory, social learning theory, and the theory of planned behavior (TPB), along with key determinants including gender, age, and the technology factor. Rather than conducting a meta-analysis of previous studies, this study adopts a survey-based approach to …


Too Warm To Win Big? Unpacking The Backer Dynamics Behind Female Crowdfunding Success Using A Warmth And Competence Perspective, Dan Liu Jan 2026

Too Warm To Win Big? Unpacking The Backer Dynamics Behind Female Crowdfunding Success Using A Warmth And Competence Perspective, Dan Liu

Journal of International Technology and Information Management

While crowdfunding is often heralded as a democratized funding avenue that empowers women with higher success rates, this study reveals a more nuanced picture of gender dynamics. The Stereotype Content Model suggests that women are often perceived as warmer but less competent. Using a large dataset from Kickstarter, we find that female-led projects can attract more backers, likely due to warmth-driven appeal, but receive smaller average contributions, potentially due to concerns about risk linked to lower perceived competence. However, the total funding raised by female-led campaigns is comparable to that of male-led ones, showing no clear advantage or disadvantage. This …


Online Community Dynamics: An Analysis Using Louvain During Major Sporting Events, Anushka Jaint, Yashodhan Karulkar, Kashish Jindal, Sri Sai Harshita Gadavarthi, Sanya Gulati Jan 2026

Online Community Dynamics: An Analysis Using Louvain During Major Sporting Events, Anushka Jaint, Yashodhan Karulkar, Kashish Jindal, Sri Sai Harshita Gadavarthi, Sanya Gulati

Journal of International Technology and Information Management

With the power of social media transforming the way people connect and interact with each other, the dynamics of community formation on platforms such as X during major events are of crucial importance. While social media is an increasingly key driver in determining interactions, little is known about the online influence forming and developing fan communities in high-stakes events. This study looks into the development of user communities for datasets drawn from Kaggle on two of the world’s largest sporting events: the FIFA World Cup 2022, or football, and the T20 World Cup 2022, or cricket, with the aim of …


Blockchain As A Digital Coordination Infrastructure For Project Management: A Systematic Review And Integrative Framework, Cherie Bakker Noteboom, Sai Neelima Seru, Aravindh Sekar Jan 2026

Blockchain As A Digital Coordination Infrastructure For Project Management: A Systematic Review And Integrative Framework, Cherie Bakker Noteboom, Sai Neelima Seru, Aravindh Sekar

Journal of International Technology and Information Management

Blockchain technology has gained increasing attention as a digital infrastructure capable of improving transparency, trust, and coordination in complex, multi-organizational project environments. However, existing research on blockchain-enabled project management remains fragmented and industry-focused, providing limited guidance for organizational adoption and integration. This study addresses this gap through a systematic literature review of 29 peer-reviewed studies, following PRISMA guidelines, to examine how blockchain capabilities are incorporated into project management practices across industries and maturity stages.

Grounded in Resource-Based View and Coordination Theory, the analysis employs a feature-to-process mapping approach to link six core blockchain capabilities—decentralization, transparency, immutability, smart contracts, traceability, and …


Educators' Uses Of Social Capital In K-12 Book Challenges, Danielle E. Sachdeva, Sue C. Kimmel Jan 2026

Educators' Uses Of Social Capital In K-12 Book Challenges, Danielle E. Sachdeva, Sue C. Kimmel

STEMPS Faculty Publications

In this case study, we apply understandings of social capital informed by Pierre Bourdieu and Nan Lin to analyze how seven educators used their capital to navigate book censorship incidents in K-12 public schools. Our findings indicate that participants often used social capital to meet expressive goals, such as seeking support from others, and less often to meet instrumental goals like advocating for policies and legislation in support of students’ intellectual freedom. These findings have implications for practitioners, school administrators, and university faculty, especially now as an unprecedented number of books is being challenged in public institutions throughout the U.S.


Early Stem Impressions, Student Engagement, And Readiness For Digitalization, Myron Sheu Jan 2026

Early Stem Impressions, Student Engagement, And Readiness For Digitalization, Myron Sheu

Journal of International Technology and Information Management

This study examines how early impressions of science, technology, engineering, and mathematics (STEM) shape business students’ learning behaviors and, ultimately, their readiness for organizational digitalization. Focusing on gender differences, subgroup identities, and perceived obstacles, the analysis uses survey data processed through correlation matrices, regression models, and subgroup heatmaps to trace the relationship between initial attitudes toward STEM and subsequent engagement patterns. The findings reveal consistent links between positive early impressions and active participation in structured STEM activities, along with gender-based distinctions in action preferences. Subgroup analyses further uncover nuanced patterns where stereotypes or perceived barriers correspond with reduced engagement. Collectively, …


The Crowdfunding Paradox In Crisis: Rising Funder Demand Vs. Declining Entrepreneur Supply, Dan Liu, Guangzhi Shang, Cynthia Fan Yang Jan 2026

The Crowdfunding Paradox In Crisis: Rising Funder Demand Vs. Declining Entrepreneur Supply, Dan Liu, Guangzhi Shang, Cynthia Fan Yang

Journal of International Technology and Information Management

This study investigates how the crowdfunding marketplace responds to major crises, focusing on behavioral shifts among funders and entrepreneurs. Results show a dual impact on platform dynamics. On the demand side, funders become more engaged, with notable increases in the number of backers, average contributions, and total pledge amounts. This heightened activity suggests stronger altruistic motivations, as individuals view crowdfunding as a way to support others during difficult times. On the supply side, however, entrepreneurs act more cautiously, leading to a decline in new project launches. This drop likely reflects increased risk aversion and uncertainty as creators navigate volatile conditions. …


Towards Developing A Career Technology Fit Framework And Analyzing Its Influence On Work-Related Outcomes Among It Professionals, Gunjan Tomer Jan 2026

Towards Developing A Career Technology Fit Framework And Analyzing Its Influence On Work-Related Outcomes Among It Professionals, Gunjan Tomer

Journal of International Technology and Information Management

With growing attrition rate and significant demand for skilled IT professionals, the importance of studying their behaviour has become important for both academia and industry. Despite ample amount of research, there is still a gap between theory and practice. Based on our qualitative study conducted on Indian IT professionals we propose that technology allocation might contribute in understanding the behaviour of IT professionals. We found that IT professionals evaluate the technology allocated to them based on their individual career motives. This evaluation, either positive or negative, influences their job outcomes. Further, we explored the factors that make a technology preferable …


High Technology And The Developing State: The Arrival Of Supercomputers In India, Ramesh Subramanian Jan 2026

High Technology And The Developing State: The Arrival Of Supercomputers In India, Ramesh Subramanian

Journal of International Technology and Information Management

While India has made vast strides in information technology in the last few decades, its success is mainly attributed to its software, rather than its hardware sector. In fact, India’s attempts at developing computer hardware that can match international standards have largely been unsuccessful. A notable exception is its development of a series of supercomputers that match and exceed many international standards. This paper looks at an interesting period in India’s computing history – namely the 1980s and 1990s – focusing on its development of an indigenous supercomputer. During that period, supercomputers were thought to be the sole privy of …


Responsible People Analytics For Remote-Work Decisions: A Machine-Learning Benchmark For Classifying Perceived Productivity, Ruth Menjivar, Nima Molavi, Narges Mashhadi Nejad Jan 2026

Responsible People Analytics For Remote-Work Decisions: A Machine-Learning Benchmark For Classifying Perceived Productivity, Ruth Menjivar, Nima Molavi, Narges Mashhadi Nejad

Journal of International Technology and Information Management

This study examines whether employee-perception survey data can support responsible people-analytics decisions about remote-work productivity. Using the public New South Wales (NSW) Remote Working Survey 2021 (N=1,512), the study benchmarks statistical and machine-learning classifiers for self-reported perceived productivity classes (same, less, or more productive when working remotely relative to onsite work), not objective output, under default, class-weighted, and resampling protocols. Main evidence comes from 5×5 repeated stratified cross-validation using macro F1 and balanced accuracy with fixed model specifications. Class-balanced separability is modest. Random Forest, CatBoost, and LightGBM form a leading cluster with overlapping confidence intervals (macro F1 ≈0.51–0.52). Affective/well-being items, …


The Value Of Personal Data Ecosystems: A Flemish Media Sector Case Study, Maarten De Mildt, Melanie Verstraete, Sofie Verbrugge, Didier Colle Jan 2026

The Value Of Personal Data Ecosystems: A Flemish Media Sector Case Study, Maarten De Mildt, Melanie Verstraete, Sofie Verbrugge, Didier Colle

Journal of International Technology and Information Management

Personal Data Stores (PDSs) have been proposed as a privacy-preserving approach to data sharing that increases individual control over personal data while enabling new forms of cross-organizational collaboration. This collaboration leads to the emergence of Personal Data Ecosystems (PDEs). Despite growing interest in PDEs, limited research has examined how the organizational and economic barriers identified in prior studies manifest in practice. This paper investigates these challenges through a case study of the Flemish media sector within the Solid4Media project, which explores the use of PDSs to support data sharing and personalization across media organizations. Using a qualitative research design, data …


Unseen Bias: How Ai Shapes Religious Narratives In Digital Spaces, Hilman Nurjaman, Achmed Faiz Yudha Siregar, Jasmine Rizky El Yasinta Dec 2025

Unseen Bias: How Ai Shapes Religious Narratives In Digital Spaces, Hilman Nurjaman, Achmed Faiz Yudha Siregar, Jasmine Rizky El Yasinta

Journal Of Middle East and Islamic Studies

This study explores the role of artificial intelligence (AI) in shaping religious narratives in digital spaces, particularly on social media platforms and AI chatbots. Using sentiment analysis and qualitative content analysis, this research examines religious discourse in Indonesia, focusing on the impact of AI-driven content personalization, such as 'filter bubbles' and 'echo chambers'. The findings indicate that AI algorithms reinforce religious biases, intensifying polarization and discrimination, especially between majority and minority religious groups. The study also highlights the socio-political factors influencing these dynamics, including identity politics, historical religious tensions, and conservative social norms. This research emphasizes the need for a …


Budget And Collection Management Communication Strategies, Tools, And Methods, Evan Rusch, Heidi J. Southworth, Daardi Sizemore Mixon, Lisa Baures, Nat Gustafson-Sundell, Joe Holtermann Nov 2025

Budget And Collection Management Communication Strategies, Tools, And Methods, Evan Rusch, Heidi J. Southworth, Daardi Sizemore Mixon, Lisa Baures, Nat Gustafson-Sundell, Joe Holtermann

Library Services Publications

Many libraries face challenging budget situations. Communication with departments and administration about budget management and related changes to collections can be crucial to maintain constructive relationships and to improve cooperative planning. Academic libraries often rely on librarian liaisons to communicate directly with departments, but additional communication efforts are sometimes pursued. Libraries could learn from one another by sharing their communication strategies, tools, and methods. Our library has recently focused on collections communication across a range of projects and audiences. These projects have included a budget reduction plan and major print deselection project, as well as ongoing, prospective budget management. The …


Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray Nov 2025

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …


Analisis Perbandingan Sentimen Pengguna Ipusnas Dan Jaklitera Dengan Algoritma Sentiwordnet, Putri Fajar Ayu Hendrayani, Rahmi Rahmi Oct 2025

Analisis Perbandingan Sentimen Pengguna Ipusnas Dan Jaklitera Dengan Algoritma Sentiwordnet, Putri Fajar Ayu Hendrayani, Rahmi Rahmi

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

iPusnas and JakLITera are two national digital library applications developed to enhance public access to literacy in Indonesia. This study compares user perceptions of both applications through sentiment analysis using the SentiWordNet (Sentiment WordNet) algorithm, implemented in Orange data mining software. The dataset comprises user comments from the Google Play Store, collected between 2023 and 2025. A qualitative, lexicon-based method was applied to classify sentiments into positive, neutral, and negative categories. Results show that iPusnas is dominated by negative sentiment (47%), mainly due to technical issues such as bugs, login failures, and slow performance. In contrast, JakLITera received 55% positive …