Open Access. Powered by Scholars. Published by Universities.®

Criminology and Criminal Justice Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 30 of 154

Full-Text Articles in Criminology and Criminal Justice

Hands Free Policy Brief, Ryan E. Spohn, Justin Nix, Sadaf Hashimi, Travis Carter, Seth Goldsmith, Nikolas Hahn Mar 2026

Hands Free Policy Brief, Ryan E. Spohn, Justin Nix, Sadaf Hashimi, Travis Carter, Seth Goldsmith, Nikolas Hahn

Reports

Owning a motor vehicle and a smartphone are modern conveniences that most Nebraskans were accustomed to by 2024. 1 The combination has, however, proven to be a modern challenge for roadway safety. Traffic crashes stemming from cellphone distractions have increased steadily since 2016, and traffic fatalities have fared no better since 2019. 2 Cellphone laws restricting the use of cellular devices while operating a motor vehicle may offer some relief. Although most states, including Nebraska, have text-messaging bans, others have begun instituting additional legislative mandates prohibiting cellphones while driving—often termed a hands-free policy (HFP). The purpose of this policy brief …


Trauma-Informed Policing Training: Statewide Implementation And Outcomes, Ryan E. Spohn, Justin Nix, Sadaf Hashimi, Travis Carter Feb 2026

Trauma-Informed Policing Training: Statewide Implementation And Outcomes, Ryan E. Spohn, Justin Nix, Sadaf Hashimi, Travis Carter

Reports

This report presents pre- and post-training survey results for Phase 1 of the Nebraska Department of Transportation (NDOT) grant. Law enforcement officers regularly interact with individuals who have experienced trauma. These encounters can be complex, unpredictable, and high stress. Trauma-informed policing training is intended to give officers practical tools to recognize trauma responses, communicate more effectively, and reduce unnecessary escalation during these interactions.


Poverty Elimination Action Plan, University Of Nebraska At Omaha, City Of Omaha May 2025

Poverty Elimination Action Plan, University Of Nebraska At Omaha, City Of Omaha

Reports

This document fulfills the legislative requirements of LB 840, the Poverty Elimination Action Plan, aimed at reporting on Omaha efforts to eliminate poverty and developing a comprehensive strategy to eliminate poverty in Omaha, NE. It reviews research and policy interventions addressing poverty, incorporates community-driven and secondary data for a needs assessment, and offers actionable recommendations for poverty alleviation. The report also provides guidance on implementation, sustainability, and progress tracking. A brief conclusion at the end of this report is followed by appendices detailing supplementary data and analysis.


Vocational & Life Skills: Quarterly Report - Grant Cycle Five, Quarter Five July-September 2024, Nebraska Center For Justice Research, Janee Pannkuk, Abby Hayes, Katelynn Towne Apr 2025

Vocational & Life Skills: Quarterly Report - Grant Cycle Five, Quarter Five July-September 2024, Nebraska Center For Justice Research, Janee Pannkuk, Abby Hayes, Katelynn Towne

Reports

The Vocational and Life Skills (VLS) program was created by Nebraska Legislative Bill 907 in 2014 with the purpose of easing the transition for individuals who reenter the community after incarceration. The VLS initiative is evaluated by the Nebraska Center for Justice Research (NCJR) to identify the impact service providers and programming have in increasing meaningful employment and prosocial lifestyle improvements among the justice-involved population. As part of the evaluation, NCJR provides trainings to support grantees as needed and provides feedback and information to the Nebraska Department of Correctional Services (NDCS) regarding the implementation process and data updates on a …


Overcoming Challenges And Unlocking Potential In Police Training Programs: The Case Of Blue Courage, Ryan E. Spohn Mar 2025

Overcoming Challenges And Unlocking Potential In Police Training Programs: The Case Of Blue Courage, Ryan E. Spohn

Reports

The Blue Courage website provides the mission of their agency: “The Blue Courage mission is to illuminate a path forward so that we ignite transformation in the individuals and organizations that we engage through our ground-breaking educational and consulting services. Transformation occurs with the small, consistent, incremental changes that amplify and reset current benchmarks of performance. Capacity continuously grows by enhancing our ability to execute, experience, and understand practical applications and tools that can be effectively used to ritualize capacity building practices — both professionally and personally.”

This noble mission reflects the dominate philosophies behind their law enforcement training program1 …


Evaluation Of Safer Foundation’S Achieving Change Together Program: Administered In Iowa’S 7th Judicial District, Nebraska Center For Justice, University Of Nebraska At Omaha Feb 2024

Evaluation Of Safer Foundation’S Achieving Change Together Program: Administered In Iowa’S 7th Judicial District, Nebraska Center For Justice, University Of Nebraska At Omaha

Reports

The Achieving Change Together (ACT) program provided cognitive behavioral interventions to 156 persons reentering the community between 2020 and 2023. Evaluators at the University of Nebraska Omaha utilized multiple data sources to complete the evaluation of the process and subsequent outcomes of the program. Qualitative interview and observation data was collected to understand the implementation process of the ACT. A participant survey supplemented this data, examining behavioral attitudes and satisfaction with the programming. Further, we obtained institutional data from the Iowa Department of Corrections (IDOC) and relevant courts data from the Iowa Criminal and Juvenile Justice Planning (CJJP) to examine …


Nebraska Department Of Correctional Services Classification And Crowding Project Technical Report, Zachary Hamilton, Alex Kigerl, Baylee Allen-Flores, Addison Kobie, John Ursino, Amber Krushas, Brian Gildea, Ryan E. Spohn Jan 2024

Nebraska Department Of Correctional Services Classification And Crowding Project Technical Report, Zachary Hamilton, Alex Kigerl, Baylee Allen-Flores, Addison Kobie, John Ursino, Amber Krushas, Brian Gildea, Ryan E. Spohn

Reports

In response to recent reports and noted issues of prison crowding, NDCS (Nebraska Department of Correctional Services) contracted with NCJR (Nebraska Center for Justice Research) to investigate the impacts of crowding. Going beyond the CSG, CJI, and Master Plan reports (Council of State Governments, 2015; Criminal Justice Institute, 2022; Dewberry, 2023; JFA, 2020), NDCS requested NCJR identify which facilities and populations are impacted greatest via crowding. Further, findings provide areas of recommended changes needed to ease growth and help maintain safety and functionality of NDCS institutions. As part of Phase I, we completed a process evaluation, which included a review …


Victimization Prior To Jail: The Effect Of Physical And/Or Sexual Victimization On Mental Health And Substance Use Disorder In A Population Of Jailed Inmates, Melissa A. Kowalski, Michael Campagna, Emily Wright, Ryan E. Spohn Apr 2023

Victimization Prior To Jail: The Effect Of Physical And/Or Sexual Victimization On Mental Health And Substance Use Disorder In A Population Of Jailed Inmates, Melissa A. Kowalski, Michael Campagna, Emily Wright, Ryan E. Spohn

Reports

Previous research shows a link between abuse histories and negative outcomes, including a relationship between abuse victimization and mental illness and/or substance use disorder and between such victimization and criminal behavior. The relationship between abuse and offending or reoffending is likely indirect, working by way of mental illness and/or substance use disorder. However, the effects of these abuse experiences prior to incarceration as well as the impact of abuse perpetrator type and abuse timing on mental health and substance use outcomes have been underexplored in jail populations. The current analysis addresses this gap. From February 21st, 2017 to September 12th, …


Victimization Prior To Jail: The Effect Of Physical And/Or Sexual Victimization On Mental Health And Substance Use Disorder In A Population Of Jailed Inmates: Research Brief, Nebraska Center For Justice Research, University Of Nebraska At Omaha, M. Kowalski, Michael Campagna, Emily Wright, Ryan E. Spohn Apr 2023

Victimization Prior To Jail: The Effect Of Physical And/Or Sexual Victimization On Mental Health And Substance Use Disorder In A Population Of Jailed Inmates: Research Brief, Nebraska Center For Justice Research, University Of Nebraska At Omaha, M. Kowalski, Michael Campagna, Emily Wright, Ryan E. Spohn

Reports

The relationship between abuse and offending is likely indirect, by way of mental illness and/or substance use disorder. However, the effects of abuse experiences prior to incarceration, as well as the impact of abuse perpetrator type and abuse timing on mental health and substance use outcomes, are underexplored in jail populations. The current analysis addresses this gap. In 2017, an assessment with 79 questions was administered to 4,713 individuals admitted to a large, Midwestern jail. The majority of the population (72.3%) reported no history of abuse, but 17.5% indicated a history of physical abuse, 3.2% a history of sexual abuse, …


Evidence-Based Inventory Of Criminal Justice Programs In Nebraska, Katelynn Towne, Christopher Campbell, Monica Miles-Steffens, Brian Gildea, John Ursino, Ryan E. Spohn, Zachary Hamilton, Michael Campagna, Addison Kobie, Taylor L. Claxton, Laura Dueland, Tara Grell Feb 2023

Evidence-Based Inventory Of Criminal Justice Programs In Nebraska, Katelynn Towne, Christopher Campbell, Monica Miles-Steffens, Brian Gildea, John Ursino, Ryan E. Spohn, Zachary Hamilton, Michael Campagna, Addison Kobie, Taylor L. Claxton, Laura Dueland, Tara Grell

Reports

This report is the product of collaborative efforts from the Nebraska Center for Justice Research, the School of Criminology and Criminal Justice, Industrial and Organizational Psychology and the Criminology and Criminal Justice department at Portland State University. The purpose of this report is to provide an overview of the importance of using evidence-based practices and programs, examine the quantity and needs addressed by adult criminal justice programs, and provide a snapshot of operating evidence-based programs throughout Nebraska. This report provides findings related to the discovery of programs and a review of branded programs operating in Nebraska. Product 1 – Inventory …


Assessing The Construct Validity Of The Mpact-6: Research Brief, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Amber Krushas, Zachary Hamilton, X. Mei Jan 2023

Assessing The Construct Validity Of The Mpact-6: Research Brief, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Amber Krushas, Zachary Hamilton, X. Mei

Reports

As needs assessments are comprised of subscales that include non-observable, latent constructs, the comprehensive assessment of these items and scales is essential. Specifically, to ensure these tools are measuring offender needs as intended, their construct validity must be confirmed. The current project used a multi-level, multi-group analysis of the MPACT with a large, 10-state sample of youth. Building on previous work (see Mei et al., 2022), authors confirmed the dimensionality and reliability of the six MPACT needs domains. Beyond this, the reliability and validity of the ‘Global Needs Factor’ was also confirmed. Here, the ‘Global Needs Factor’ or ‘G-Factor’ represents …


Understanding Volunteerism In Vocational And Life Skills Programming, Nebraska Center For Justice Research, University Of Nebraska At Omaha Oct 2022

Understanding Volunteerism In Vocational And Life Skills Programming, Nebraska Center For Justice Research, University Of Nebraska At Omaha

Reports

The purpose of this research is to understand who volunteers for Vocational & Life Skills (VLS) reentry programming in institutional and community correctional settings. We had three primary goals for this research note: 1) describe key differences between participants versus non-participants, 2) describe how VLS participants in facilities differ from participants in community VLS programs, and 3) describe key findings from our statistical models predicting who volunteers to participate in VLS programs. VLS is a statewide reentry program that provides competitive grant funding to multiple community resource organizations and is administered by the Nebraska Department of Correctional Services (NDCS). VLS …


Innovations In Supervision Reducing Violence And Recidivism Through Vrp Aftercare And Cbi Open Groups, Jennifer Miller, Ryan E. Spohn, Michael Campagna May 2022

Innovations In Supervision Reducing Violence And Recidivism Through Vrp Aftercare And Cbi Open Groups, Jennifer Miller, Ryan E. Spohn, Michael Campagna

Reports

Nebraska Division of Parole Supervision has created a violence-reduction (VRP) aftercare program and a CBI intervention which maintains an open group structure to effectively reduce the recidivism rate of high-risk parole clients, particularly those who have been identified as likely to reoffend violently and those who have previously failed on community supervision. Long-term goals are to ensure 1) the highest risk parole clients receive a higher dosage of evidence-based interventions, 2) the reduced use of parole sanctions and revocations and 3) a reduced overall recidivism rate for parole clients. The ‘open’ nature of the programs (i.e., clients can begin at …


Annual Report 2022, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Ryan E. Spohn Jan 2022

Annual Report 2022, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Ryan E. Spohn

Reports

Mission Statement The Nebraska Center for Justice Research’s (NCJR) mission is “to develop and sustain research capacity internal to the State of Nebraska, assist the Legislature in research, evaluation, and policymaking to reduce recidivism, promote the use of evidence-based practices in corrections, and improve public safety.” Our research focus is to use data, research, and evaluation to reduce recidivism, promote the use of evidence-based practices, and improve public safety in Nebraska with an emphasis on reducing prison overcrowding


Technical Assistance Provision For Corrections: Improving The Use Of Actuarial Assessment In Case Management And Reentry, Michael Campagna, Debra O'Connell, Nebraska Center For Justice Research, University Of Nebraska At Omaha Aug 2021

Technical Assistance Provision For Corrections: Improving The Use Of Actuarial Assessment In Case Management And Reentry, Michael Campagna, Debra O'Connell, Nebraska Center For Justice Research, University Of Nebraska At Omaha

Reports

The current project assisted the Nebraska Department of Correctional Service (NDCS) to develop the use of the Static Risk and Offender Needs Guide-Revised (STRONG-R) in case management and reentry services.


The N-Sat: The Nebraska Screening And Assessment Tool, Nebraska Center For Justice Research, University Of Nebraska At Omaha Jul 2021

The N-Sat: The Nebraska Screening And Assessment Tool, Nebraska Center For Justice Research, University Of Nebraska At Omaha

Reports

The N-SAT is intended to standardize assessment of youth referred to diversion in Nebraska. It determines risk level of further involvement (1-year) in the justice system (i.e., delinquency/ criminality). It was not purchased “off the shelf”, rather was developed by the Nebraska Crime Commission (NCC). It is free for Nebraska agencies to use, provides domain scores for referral and treatment purposes, and is more accurate than other tools used in Nebraska.


Annual Report 2021, Nebraska Center For Justice Research Jan 2021

Annual Report 2021, Nebraska Center For Justice Research

Reports

The Nebraska Center for Justice Research (NCJR) was established in 2014 with a mission to develop and sustain criminal justice research capacity internal to the State of Nebraska. Our goal is to assist the Legislature, justice agencies, practitioners, foundations, and stakeholders with research and evaluation to reduce recidivism, promote the use of evidence-based practices, and improve public safety. This annual report summarizes the activities and financial status of NCJR in its second year.


Vocational And Life Skills Monthly Data Update: December 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Dec 2020

Vocational And Life Skills Monthly Data Update: December 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Quarterly Report: Grant Cycle 4 Quarter 2 October-December 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna Dec 2020

Vocational And Life Skills Quarterly Report: Grant Cycle 4 Quarter 2 October-December 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna

Reports

This report presents quarterly data and evaluation updates for the Vocational and Life Skills Program (VLS) through Quarter Two of Grant Cycle Four. VLS was created by Nebraska Legislative Bill 907 in 2014 with the purpose of reducing recidivism and increasing meaningful employment for individuals convicted of a crime in Nebraska. The report contains 1) descriptions of the eight funded organizations across the state, 2) a snapshot of participation, 3) demographics of the participants, and 4) participation breakdowns and descriptions of the skills participants are gaining through VLS programming.

The VLS initiative is evaluated by the Nebraska Center for Justice …


Vocational And Life Skills Monthly Data Update: November 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Nov 2020

Vocational And Life Skills Monthly Data Update: November 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Monthly Data Update: October 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Oct 2020

Vocational And Life Skills Monthly Data Update: October 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Monthly Data Update: September 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Sep 2020

Vocational And Life Skills Monthly Data Update: September 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Quarterly Report: Grant Cycle 4 Quarter 1 July-September 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna Sep 2020

Vocational And Life Skills Quarterly Report: Grant Cycle 4 Quarter 1 July-September 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna

Reports

This report presents quarterly data and evaluation updates for the Vocational and Life Skills Program (VLS) through Quarter One of Grant Cycle Four. VLS was created by Nebraska Legislative Bill 907 in 2014 with the purpose of reducing recidivism and increasing meaningful employment for individuals convicted of a crime in Nebraska. The report contains 1) descriptions of the eight funded organizations across the state, 2) a snapshot of participation, 3) demographics of the participants, and 4) participation breakdowns and descriptions of the skills participants are gaining through VLS programming.

The VLS initiative is evaluated by the Nebraska Center for Justice …


Vocational And Life Skills Monthly Data Update: August 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Aug 2020

Vocational And Life Skills Monthly Data Update: August 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Monthly Data Update: July 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Jul 2020

Vocational And Life Skills Monthly Data Update: July 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …


Vocational And Life Skills Evaluation Annual Report: Grant Cycle 3: Year 2 July 1, 2019-June 30, 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna, Ryan E. Spohn, Tara Grell Jun 2020

Vocational And Life Skills Evaluation Annual Report: Grant Cycle 3: Year 2 July 1, 2019-June 30, 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna, Ryan E. Spohn, Tara Grell

Reports

The report presents data evaluation updates for the Vocational and Life Skills Program (VLS) for the second year of Grant Cycle Three. VLS was created by the Nebraska Legislative Bill 907 in 2014 to improve the transition for individuals returning to the community after incarceration, increase public safety, and reduce recidivism. VLS includes a balance of providers that address different types of participant needs that develop and manifest in different ways. This report contains 1) a VLS logic model, 2) descriptions of the eight funded programs and a matrix of services provided, 3) a snapshot of participation across the programs, …


Douglas County Youth Impact! Cost/Benefit Analysis Revised Edition: 2019 Dollars, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Ryan E. Spohn Jun 2020

Douglas County Youth Impact! Cost/Benefit Analysis Revised Edition: 2019 Dollars, Nebraska Center For Justice Research, University Of Nebraska At Omaha, Ryan E. Spohn

Reports

The Nebraska Center for Justice Research at the University of Nebraska-Omaha conducted an evaluation of Youth Impact! which was completed in 2014. Youth Impact! is the Douglas County implementation of the Crossover Youth Practice Model, as developed by Georgetown University’s Center for Juvenile Justice Reform. This project consisted primarily of: 1) a process evaluation, 2) an outcome evaluation, 3) a systems-impact analysis, and 4) a cost-benefit analysis. This evaluation suggested that the reduction in information silos across the juvenile justice and child welfare systems led to better decision-making because of interagency collaboration and information sharing, although agency professionals still faced …


Vocational And Life Skills Grant Cycle Three: July 2018-June 2020 Programs Funded, Uno Nebraska Center For Justice Research Jun 2020

Vocational And Life Skills Grant Cycle Three: July 2018-June 2020 Programs Funded, Uno Nebraska Center For Justice Research

Reports

Associated Builders & Contractors (ABC) Bristol Station Mental Health Association (MHA) Metropolitan Community College (MCC) Mid-Plains Community College (MPCC) ReConnect, INC. TRADE York College


Vocational And Life Skills Quarterly Report: Grant Cycle 3, Quarter 8 April-June 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna Jun 2020

Vocational And Life Skills Quarterly Report: Grant Cycle 3, Quarter 8 April-June 2020, Uno Nebraska Center For Justice Research, Katelynn Towne, Michael Campagna

Reports

This report presents quarterly data and evaluation updates for the Vocational and Life Skills Program (VLS) through Quarter Eight of Grant Cycle Three. VLS was created by Nebraska Legislative Bill 907 in 2014 with the purpose of reducing recidivism and increasing meaningful employment for individuals convicted of a crime in Nebraska. The report contains 1) descriptions of the eight funded organizations across the state, 2) a snapshot of participation, 3) demographics of the participants, and 4) participation breakdowns and descriptions of the skills participants are gaining through VLS programming.

The VLS initiative is evaluated by the Nebraska Center for Justice …


Vocational And Life Skills Monthly Data Update: April 2020, Uno Nebraska Center For Justice Research, Katelynn Towne Apr 2020

Vocational And Life Skills Monthly Data Update: April 2020, Uno Nebraska Center For Justice Research, Katelynn Towne

Reports

Grantees use an online data management system to submit data on participants served under their Vocational and Life Skills programming. This data is due monthly and reflects all services provided during the previous month to participants. Evaluators at the Nebraska Center for Justice Research work with grantees directly to manage data entry errors on an ongoing basis during update calls and site visits.

The current data derives from an active database, from which data is being entered and updated daily. Data values, including previously submitted information, may fluctuate depending on the duration of lag between service delivery and data entry. …