Leadership Studies Commons^™

“I Have A Voice”: Bridging The Communication And Sensemaking Gap Between Restorative Justice Practice And Program Implementation, Stefan Cocorelis

Dissertations

Restorative justice (RJ), a philosophy, practice, and movement inspired by local, largely Indigenous traditions, has increasingly been introduced in modern criminal justice systems as an alternative process to more comprehensively address harmful incidents, heal harms, and meet victim’s needs. While RJ implementation growth is encouraging for its advocates, there remain significant questions around formalized RJ practice. Specifically, little is known about the decision-making process in implementing and administering RJ programming within criminal justice. This dissertation aimed to contribute to the understanding of RJ practice and implementation efforts within criminal justice systems by putting emphasis on practitioners already working directly in …

Barriers To Effective Parent-Teacher Communication In K-5 Settings, Dylan Sawicki

Leadership Education Capstones

The purpose of this study was to examine barriers that influence parent-teacher communication in K-5 educational settings, with a focus on cultural background, communication methods, and parents’ prior experiences with educators. This study employed a quantitative research design and collected data through a nationwide Qualtrics survey distributed via email and social media platforms. Participants included parents of K-5 students. Findings suggest that most parents feel comfortable communicating with teachers and perceive cultural background and prior experiences as having minimal influence on communication. However, the data also indicate areas for improvement, particularly in the consistency, frequency, and clarity of communication methods …

A Narrative Study On The Resilience Of Women In Technology Careers, Gina J. Baldridge

Electronic Theses and Dissertations

In spite of the promotion of science, technology, engineering, and mathematics (STEM) education and careers, there is a lack of women entering the STEM workforce and majoring in STEM subjects. Women can experience gender bias and workplace marginalization in STEM careers, but have learned coping strategies that have contributed to their technology career resilience. The purpose of this narrative qualitative study was to explore how women working as individual performers and leaders in technology companies told their career stories of resilience through the perspective of change acceptance, confidence, and communication, three factors in Kumar’s CR8 model of resilience. The model …

Redefining Rural School Leadership In The Post-Pandemic Era: Lessons From Covid-19, Brennan Kent

The Interactive Journal of Global Leadership and Learning

The COVID-19 pandemic fundamentally reshaped educational leadership, especially in rural school settings where leaders confronted unique resource constraints, geographic isolation, and heightened community interdependence. This conceptual study reexamines rural educational leadership in the post-pandemic era through a synthesis of findings from Author’s (2023) dissertation, The Rural Education Leadership Experience Amid the COVID-19 Pandemic, and current leadership theory. Drawing on the McREL Balanced Leadership Framework alongside adaptive and servant leadership models, the analysis identifies four interrelated dimensions that define post-pandemic rural leadership: communication as community cohesion, relationships as infrastructure, adaptive leadership as necessity, and well-being as a leadership priority. These …

Speaking For The Families: Organizational Socialization Of Military Spouses In Volunteer Leader Positions, Virginia Klaus

Murray State Theses and Dissertations

Military spouses holding volunteer leadership positions in military unit family readiness groups, provide a link between commanders and families of service members. They act within military organizations as the only official voice of spouses, a stakeholder group recognized as influential in retention rates and force readiness. Despite their importance, military spouses are often portrayed in research as passive members, taking on roles to meet the expectations of their peers and military organizations. That contradicts historical evidence of military spouses as active organizational members who have socialized other spouses, and as family advocates who have challenged military organizational practices and policies. …

Challenges Of The Religious Leadership In The Era Of Digitalization And Information-Communication Technology: The Example Of North Macedonia And Serbia, Vesna Zabijakin Chatleska, Marijana Maksimovic, Ruzhica Cacanoska

Occasional Papers on Religion in Eastern Europe

Abstract

The rapid development of the digitalization and the information-communication technology resulted in their wider use in the everyday professional and personal life, via various forms of its manifestation, such as, social networks, podcasts and artificial intelligence. The willingness and the capability of the religious leaders to accept information and communication innovations, and to adjust them to the existing specific structure of the religious communities, presupposes a strategic re-thinking of the religious practices and the relations with the believers in the online space. New technologies have enabled simpler and faster communication in religious communities, but with the use of digital …

How Cultural Intelligence Shapes Communication And Decision-Making In Multicultural Teams, Jonathan Freking

The Scholarship Without Borders Journal

This study explores how cultural intelligence influences patterns of communication and decision-making in multicultural teams, with particular attention to behaviors such as turn-taking, conflict resolution, and feedback. Drawing on a thematic analysis of 45 peer-reviewed articles spanning foundational theories, empirical studies, and methodological approaches, this paper identifies six key themes: the evolution of the CQ construct; CQ as an adaptive communication mechanism; its role in conflict resolution; its influence on collaborative decision-making; the emergence of collective cultural intelligence; and methodological approaches for understanding CQ in context. Findings suggest that high-CQ individuals and teams demonstrate more equitable voice distribution, engage in …

Improving Interconnectedness Among Student Affairs Conduct Processes On The University Of San Diego’S Campus, Oliver H. Kushen

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to learn how student conduct systems within The Division of Student Affairs at the University of San Diego (USD) could be improved by staff and students learning from one another. My research involved guiding staff and students from various conduct processes across campus to learn from each other through improved communication and restorative practices, while ensuring USD’s Mission was emphasized. Research cycles included restorative justice circles, interviews, and a survey. Common themes were the importance of the restorative mission, a focus on student wellness, and a desire to learn from one another through joint …

Emergency Management Single Points Of Failure, Todd Alan Smith

Doctoral Dissertations and Projects

Disaster management begins and ends at the local level and encompasses every aspect of public administration. Emergency management practices using jurisdictional authority are central to protecting communities during incidents and events. Although contemporary emergency management plans, procedures, and policies are methodically developed over time, a single point of failure may cause preventable issues that result in a measurable loss of time, funding, or opportunity. A single point of failure can be any moment where a process, action, or detail was either overlooked or executed incorrectly and caused emergency management challenges. Fred Fiedler and William Scott’s descriptions of Contingency Theory, a …

Leadership Practices For High-Performing Teams: Insights From Senior Military General Officers And Flag Officers, Kimberly Mitchell

Dissertations

Purpose: The purpose of this mixed methods study was to identify and describe how senior military general officers and flag officers (GOFOs) used the three competencies of high-performance teams (HPTs; clarity, connection, and communication) to achieve objectives in their organizations. The second purpose of this study was to determine the degree of importance that senior military GOFOs perceived the three high-performance team effect (HPTE) core competencies impacted their leadership for creating HPTs.

Methodology: This mixed methods study identified and described nine senior military officers’ perceptions of strategies to lead HPTs while focusing on the three core competencies: clarity, connection, and …

Bridging The Governance Gap: Addressing Board Turnover And Team Building In Northern California Special Districts, Karin R. Freese

Doctoral Dissertations and Projects

The turnover of publicly elected or appointed board members in Northern California’s special districts poses a significant challenge to effective governance, impacting these local governments' strategic capabilities and mission accomplishment. Despite extensive research on governance, there is a notable gap concerning the effects of turnover and the role of formal training in building effective governance teams in special districts. This qualitative multiple-case study addresses this gap by investigating the governance dynamics following board turnover, focusing on the perspectives of both board members and general managers. Employing a flexible design, the study integrates interviews, document analysis, and archival data to examine …

Should We Move To Suspend Robert’S Rules Forever: A Review And Proposal For Student Government Communication, Harper Estus

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research project was to understand and improve how student leaders in student government (senators) communicate with one another during their meetings. My research question was, how can I effectively work with the Associated Student Government (ASG) at the University of San Diego (USD) to improve the senator’s meeting communication through parliamentary practice? The use of Robert’s Rules (parliamentary procedure) is common for student government. I analyzed mixed-method data through three cycles: focus group, survey, and semi-structured interviews. Findings indicate that there are pros and cons to meeting structures, most participants are open to different meeting …

A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith

Doctoral Dissertations and Projects

This research study focused on leadership's role in building relationships among virtual team members. A qualitative case study, the research focused on organizations in the medical device industry within the Charlotte Metropolitan region of North Carolina. The research was formed using 15 open ended questions in an interview of 20 leaders of virtual teams. Each leader was interviewed individually and allowed to elaborate on their answers to help the researcher to thoroughly understand the approach used to help the relationships form among their virtual team members. During the interview, the discussion between the researcher and the leader being interviewed covered …

The 3 C'S Of Leadership, Jennifer Gayle Rogers

Theses and Dissertations

This study aimed to investigate and identify the strategies and best practices employed by elementary school leaders through the teacher's lens to ensure their success. Additionally, the research sought to view school leadership behaviors and practices through the teacher's lens. This approach created collaboration and communication between the school leader and their teachers. Moreover, this qualitative phenomenological study focused on independent school teachers with at least 10 years of teaching experience. The researcher collected data by interviewing 15 teachers from independent schools across Los Angeles County to answer four main research questions through corresponding interview questions. The findings connected to …

How Team Engagement Improved Positive Behavior Intervention And Support, Colleen Canty

Antioch University Dissertations & Theses

Positive Behavioral Interventions and Supports (PBIS) are a continuum of behavior intervention strategies designed for implementation across the student population. The implementation of PBIS has demonstrated positive academic and behavioral outcomes, as well as safe and favorable school culture in the public education setting (Ockerman et al., 2012; Sugai & Horner, 2009). However, in the alternative school setting, results have not been as favorable. “Alternative school programs have also moved towards adopting PBIS framework, however, outcomes have been less positive. Although alternative programs are often more restrictive and specialized because of the intensified needs of their youth, they share instructional, …

Weakness Is The New Strength: How Vulnerability Makes Leaders Stronger, Scott Dick

Transform

Weakness is the new strength: How vulnerability makes leaders stronger is the result from the meta-analysis of five phenomenological studies designed to generate a theory that explains how exemplar leaders from five different fields used “soft-skills” and four domains of behavior to create mutual shared knowledge, resolve conflict and transform relationships to produce breakthrough results. The four domains of behavior are communication, collaboration, ethics, and emotional intelligence. The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. The …

Church Leadership Personalities: A Comparative Study Of The Personality Components Of Senior And Executive Pastors, Christopher Sean Conrad

Doctoral Dissertations and Projects

The purpose of this quantitative correlational research was to understand the relationship between the personality components of Senior and Executive Pastors. This study collected data in a quantitative form using a personality assessment called The Birkman Method. The data was then analyzed to understand the relationship between the personality types of Senior and Executive Pastors. Research was needed to understand the relationship of personality types of Senior and Executive Pastors. Research questions derived from the problem statement and research purpose are presented as they provide the structure for the dissertation. These questions led to the gathering of information related to …

Enhancing Student Leadership Skills Through Project-Based Learning In The Postgraduate Research Experience, Enung Hasanah, M Ikhsan Al Ghazi, M. Ikhwan Al Badar, Fauzia Fauzia M.A.

The Qualitative Report

Project-based learning (PjBL) is one of the learning models recognized by education experts as an effective method of achieving learning objectives in developing process skills; however, few studies have examined its potential for fostering leadership skills. This study aims to investigate postgraduate teacher students' experiences with project-based learning as a means of developing students leadership skills. The research involved 24 postgraduate students and utilized a qualitative approach to data collection and analysis. The findings reveal that while some aspects of project-based learning were perceived as straightforward, other steps were deemed challenging, particularly those that involved higher order thinking skill and …

Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola

Electronic Theses and Dissertations

The present study investigated and examined the narratives of Argentine women leaders while obtaining and exercising leadership positions. This research was based on narrative theory and the feminist standpoint theory. Argentine female participants (N = 10) were subject to interviews that overall lasted 600 minutes and were conducted through the Zoom platform. Fifty-five pages of single-spaced transcripts were analyzed and studied. The results of this study revealed that Argentine women face major challenges when it comes to tokenism, exclusion, mentorship, and stereotypes that prevent and limit them from reaching and succeeding in leadership positions.

E Pluribus Unum: Increasing A Shared Understanding Of Mission At Marine Corps University, Edward Greiner, Kirstin Pantazis, Christopher Reid, Dominick White

Doctor of Education Capstones

E PLURIBUS UNUM: INCREASING A SHARED UNDERSTANDING OF MISSION AT MARINE CORPS UNIVERSITY

By Edward Greiner, Kirstin Pantazis, Christopher Reid, and Dominick White

A capstone project submitted in partial fulfillment of the requirements for the degree of Doctor of Education in the Department of Educational Leadership at Virginia Commonwealth University

Virginia Commonwealth University, 2023.

Capstone Chair: Beth E. Bukoski, Ph.D., Department of Educational Leadership

Mergers between higher education institutions present unique challenges to creating and maintaining a shared understanding of mission. Additionally, professional military education institutions with civilian faculty and staff must blend military and civilian cultures in the workplace. …

Leadership Through Effective Communication, Han Boon Kevin Lim

Dissertations and Theses Collection (Open Access)

Charismatic leadership oratory is critical in aligning the organisational vision and goals for business sustainability. This research focuses on charismatic leadership, particularly on oratory leading to charismatic perception by the audience. This research seeks to provide future leaders with a better perspective of the multigenerational workforce in an effort to customise the rhetorical process for this diverse workforce to enhance charismatic perception, thereby promoting organisational communication.

The audience in prior studies has been treated as a homogeneous unit (Clark & Greatbatch, 2011; Groß et al., 2015), without distinguishing between different generational groups and their respective receptiveness to a leadership oratory. …

The Role Of Coaches To Assist Collegiate Student-Athletes For A Career After Athletics, Austin Thiessen

Leadership Education Capstones

This paper explored the importance of how coaches can assist student-athletes transitioning from an athletic career to a career outside of sports. The purpose of this study is to better understand the best methods for coaches to use to complete a successful, out of sport transition. This research focused on a Division III university in the Midwest. The research design was a combination of qualitative and data collected through interviews and surveys. The data from this study focused on a survey sent out to student-athletes along with separate interview questions to student-athletes and coaches who decided to participate. Student-athlete participants …

Nurses Leading In Bridging The Culture Gap: Communicating With The Deaf Community, Veronica C. Leftridge

Electronic Theses and Dissertations

Nurses provide patient care in clinics, hospitals, homes, churches, schools, communities, and military, as well as on emergency medical helicopters. When a nurse is assigned to care for a patient, the patient expects the nurse to be culturally competent, communicate effectively, and provide safe quality care. However, cultural incompetence is observed when nurses provide care for Deaf patients, but they are unfamiliar with Deaf culture. In addition, communication is a fundamental skill nurses learn in nursing school, but course content in nursing programs rarely touches on how to communicate effectively with Deaf patients. Of the approximately 325 million people in …

Retaining Your Healthcare Heros: A Healthcare Leader's Guide To Improving Perceptions Of Leader Support, Julie Kovencz

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Over the past decade, the healthcare industry has faced many changes including staff shortages which have been intensified by the global pandemic. As a result, healthcare leaders face a vast array of challenges every day. This guide is about bridging the gap between leaders and employees and showing leaders how critical it is to develop relationships with their staff and support them better. Leader support, and the different things that support means to employees, is discussed as key to employee retention. In light of the challenges that healthcare leaders face today, including a lack of candidates, staff shortages, communication, burnout, …

Enhancing Success Through Leadership, Wendy T. Jewell

Doctoral Dissertations and Projects

This study sought to obtain a better understanding of how leaders influence the culture of the organization to enhance performance. A post-positive qualitative research case study was conducted at a state agency in the Commonwealth of Virginia. During this study, 13 semi-structured interviews were conducted with agency employees who participated on a project to implement a smart phone fuel application. This fuel application automated specific manual processes related to their fuel management program. While the fuel application project implementation was finishing, the interviews were conducted. During these interviews, participants provided their perspectives on leadership, communication, empowerment, project outcomes, lessons learned, …

Impact Of Emotional Intelligence On Interprofessional Teamwork, Interprofessional Communication, And Interprofessional Leadership, Kathleen M. Cox

Nursing Theses and Dissertations

Objective: The purpose of this body of work was to explore relationships among emotional intelligence (EI) and interprofessional (IP) competency domains to enhance IP team dynamics and communication.

Background: Decentralization of healthcare delivery may hinder effective handoffs creating opportunity for miscommunication of vital information and subsequent medical errors. Fostering effective communication is paramount for IP teams; however, differing communication styles can promote misunderstanding and conflict. Behavioral aspects of team dynamics and communication that comprise EI may be a solution but are rarely addressed in educational and safety programs.

Methods: Included in this portfolio are three manuscripts that help elucidate …

Andrews University’S Thought Leadership Communication On Linkedin: A Textual Analysis, Nana Ama O. Akoto-Boateng

Master's Theses

Thought leadership is fast becoming a powerful communication tool for most industries and sectors including higher education institutions (HEIs). This study employed textual analysis to determine how Andrews University's thought leadership on LinkedIn compares with four other top-ranking Adventist universities, namely Loma Linda University, Pacific Union College, Southern Adventist University and Walla Walla University. The text elements that were analyzed during the study were image posts and video posts on the respective LinkedIn pages of these institutions, spanning from January 2021 to June 2021. Among other findings, the results of the study revealed that Andrews University compares as the least …

The Impact Of Human Factors And Maintenance Documentation On Aviation Safety: An Analysis Of 15 Years Of Accident Data Through The Pear Framework, Flavio A. C. Mendonca, Natalie Zimmermann

Publications

Regardless of the type of maintenance performed on aircraft, instructions are to be used to provide the aviation technicians completing the maintenance activities with guidance on, and an outline of, the maintenance items to be performed and completed. However, the use of instructions does not guarantee the correct and proper completion of the maintenance activities as the instructions may be erroneous and/or maintenance personnel can misunderstand, misinterpret, or improperly follow the procedures outlined. Resulting maintenance errors can potentially result in aircraft accidents, as illustrated by Air Midwest Flight 5481. With the purpose of understanding how human factors associated with written …

A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford

Doctoral Dissertations and Projects

This study sought to obtain a more in-depth understanding of leader-to-employee engagement. To obtain this deeper understanding, a qualitative case study was conducted utilizing a semi-structured interview process. Interviews were carried out with leaders working for selected nonprofit organizations. Throughout the interview process, information was gathered to contribute to the current body of knowledge regarding leader-to-employee engagement. Leaders in the study felt strong commitment, open communication, employee empowerment, and honesty were techniques needed to develop leader-to-employee engagement. Participants noted they were more successful when engaging with their employees if they integrated these techniques. Leaders also identified the major challenges they …

Leadership: Perception, Misconception, And Inception, Jesper M. Jensen

Staff Works - Hunt Library

Many librarians and staff in today's libraries have aspirations to be leaders in their careers, but find themselves in lower-level positions and therefore assume opportunities for leadership are limited. That is not the case because leadership is not about positional power or formal authority; it's about influence, and there are several ways one can become influential. This presentation aims to debunk the stereotypical perceptions and misconceptions people might have about leaders, and instead demonstrate how librarians and library staff can adopt key skills to influence co-workers, patrons, and the library in general, and thereby showcase their leadership skills no matter …