Leadership Studies Commons^™

The Low Participation Of Women In The Truck Driving Industry, Aurora Floodine

Electronic Theses and Dissertations

Women remain underrepresented in the United States trucking industry, particularly in leadership roles, despite ongoing efforts to increase workforce diversity and address persistent driver shortages. This qualitative phenomenological study explored the lived experiences of female trucking professionals who began their careers as truck drivers and later advanced into leadership positions. The study examined the strategies that facilitated women’s progression into leadership and the systemic barriers that may limit their advancement within the trucking industry. Semistructured interviews were conducted with 11 female trucking professionals, and the resulting data were analyzed using thematic analysis. Six themes emerged from the findings: (a) independence, …

Navigating The Dark Side: Emotional Labor's Impact On Hr Professionals' Wellness, Esmeralda Amelia Rendón

Electronic Theses and Dissertations

This qualitative descriptive study was designed to document and describe how female-identifying human resource (HR) generalist practitioners serving as sole or primary employee relations practitioners in small- to medium-sized organizations across the United States experience and manage emotional labor in their roles, cope with its demands, and how these experiences impact their wellness and perceptions of organizational support. Despite the centrality of emotional labor (EL) in human resource professionals’ (HRPs) roles, little was known about how HRPs in these underresourced environments cope with these demands. Data were collected through semistructured virtual interviews with eight participants and analyzed using Braun and …

Exploring The Personal Management Interview Program As A Burnout Prevention Strategy In Policing: A Qualitative Case Study, Lance C. Arnold

Electronic Theses and Dissertations

Police officers in the United States experience severe burnout at rates exceeding other service professions, with approximately 75% experiencing burnout symptoms. Current interventions predominantly focus on individual coping mechanisms rather than addressing organizational and leadership factors contributing to burnout. This qualitative single-case study explored the perceptions and experiences of police leaders and officers concerning the utility of a personal management interview program to foster positive leadership behaviors as a resource-oriented preventive strategy against burnout in a midsize municipal police department in Texas. The study employed semistructured virtual interviews with eight participants: four police leaders and four police officers who had …

A Narrative Study On The Resilience Of Women In Technology Careers, Gina J. Baldridge

Electronic Theses and Dissertations

In spite of the promotion of science, technology, engineering, and mathematics (STEM) education and careers, there is a lack of women entering the STEM workforce and majoring in STEM subjects. Women can experience gender bias and workplace marginalization in STEM careers, but have learned coping strategies that have contributed to their technology career resilience. The purpose of this narrative qualitative study was to explore how women working as individual performers and leaders in technology companies told their career stories of resilience through the perspective of change acceptance, confidence, and communication, three factors in Kumar’s CR8 model of resilience. The model …

Accessing Campus Mental Health Services In A Nigerian Southwestern University: Barriers To Academic Success, Caroline Dada

Electronic Theses and Dissertations

Mental health disorders are a significant health concern among higher education institutions in sub-Saharan Africa, including Nigeria. A substantial treatment gap exists in the Nigerian healthcare system, and this gap is further worsened by cultural and religious barriers, which reinforce stigma that discourages students from seeking professional help. This qualitative narrative inquiry explored the barriers students encountered when accessing mental health services at a university in Southwestern Nigeria, to increase service access. Qualitative semistructured interviews were conducted with seven professional mental health providers at a university counseling center between March and April 2025. Inductive thematic analysis was used to identify …

Career Advising Utilization: A Quantitative Archival Analysis Of Student Engagement Across Academic Levels And Colleges At A Southeast University, Edward Raimundi

Electronic Theses and Dissertations

This quantitative ex-post facto study examined patterns of career advising utilization at a large, R1 public university in the southeastern region of the United States. Institutional advising data from the 2023–24 advising year was utilized to identify usage patterns across different demographics such as college affiliation and academic level. The descriptive stats from the archival data were used to measure topic distributions, undergraduate–graduate usage by college, and contact engagement. The sample size included over 35,000 students with 10 different college affiliation labels. Significant differences across advising usage in the different colleges were found during the study. Undergraduate students had higher …

Empowerment Through The Sisters Lifting As We Climb Network: Examining The Organization’S Impact On Black Women, Sharnay Hearn Davis

Electronic Theses and Dissertations

This phenomenological case study examines the role of empowerment within the “Sisters Lifting as We Climb Network” through the experiences of Black women participants in Pittsburgh, Pennsylvania. Utilizing in-depth semi-structured interviews, the research investigates the organization's origins, evolution, and social support mechanisms that foster empowerment, as well as participants' experiences with programs and activities over the past nine years. Additionally, the study identifies areas for organizational improvement to further enhance participant empowerment.

The findings of this research support the empowerment theory framework by clarifying the preconditions, processes, and outcomes of empowerment within the Network, which fosters sisterhood and enhances participants' …

Perceived Leadership Behaviors And Workplace Motivation: The Predictive Role Of Generational Cohorts In The U.S. Construction Industry, Leslie D. Klinegardner

Electronic Theses and Dissertations

The purpose of this study was to examine the extent to which perceived leadership behaviors predicted workplace motivation among construction workers across generational cohorts in the Greater Houston, Texas area. Grounded in self-determination theory, the research explored how transformational, transactional, and passive-avoidant leadership behaviors predicted the satisfaction and frustration of psychological needs for autonomy, competence, and relatedness. The analysis also considered whether leadership behaviors and generational cohort served as significant predictors of workplace motivation outcomes. The study followed a quantitative, predictive, cross-sectional design using survey methodology. Data were collected using the Multifactor Leadership Questionnaire (MLQ) and the Basic Psychological Need …

Changing The Face Of Power: Understanding Black Female Clinical Supervisors Through The Superwoman Schema, Shanelle V. Clay

Electronic Theses and Dissertations

According to the American Counseling Association Code of Ethics (2014), the counseling profession’s core values include honoring diversity and embracing a multicultural approach to both direct services and supervision. Despite the acknowledgement of multiculturalism in clinical supervision, there is minimal research on the impact of supervisors’ intersectionality on supervision dynamics. This qualitative research study will examine the experience of Black female clinical supervisors and the impact the Superwoman Schema has on their role in supervision. This phenomenological research is grounded in the Superwoman Schema Conceptual Framework and Black Feminist Thought. A total of five superordinate themes and 14 subordinate themes …

Hospital Organizations’ Obligation To Promote Spiritual Well-Being Among Nurses: Development Of A Normative Ethical Argument, Michael Jordan

Electronic Theses and Dissertations

This dissertation presents an innovative strategy to promote the support of nurses' spirituality within hospital organizations. By focusing on the spiritual well-being of nurses by hospital organizations, with a natural extension into nursing schools, the approach aims to enhance nurse’s ability to protect their own spirituality, provide comprehensive spiritual care to patients, and increase nurse moral resilience. By investing in nurses' spirituality and spiritual growth, hospitals can potentially increase job satisfaction among nursing staff, improve patient care outcomes, and create a more holistic healing environment for both nurses and patients. As the nursing shortage continues and the number of nurses …

Trust And Success: Franchisee Perspective On Relational Trust With The Franchisor And Impact On Unit Growth, Giovannie M. Hoff

Electronic Theses and Dissertations

Abstract

The problem addressed in this study was that it is unknown how franchisees perceive trust and its influence on unit growth and contractual control within the franchisor and franchisee relationship. The purpose of this case study was to explore the franchisee’s perspective of trust within the franchisor and franchisee relationship and its impact on growth and contractual control. A qualitative case study approach was used, with data collected from 13 participants from one franchise organization in the United States through semistructured interviews and questionnaire. Data were transcribed, coded, and analyzed thematically, with triangulation and member-checking ensuring credibility. Two key …

It Starts With Trust: How Mid-Level Student Affairs Supervisor Trust Behaviors Impact Entry-Level Staff Leave Intention, Latonya M. Robinson

Electronic Theses and Dissertations

This dissertation examines the impact of how higher education student affairs mid-level managers (supervisors) develop and maintain trust with directly supervised entry-level staff (employees). Intervention in complex student development-oriented activities, student crises, and political protests has increased since the 1930s at higher education institutions throughout the United States. Entry-level or frontline student affairs staff manage these challenges most frequently. Yet these professionals often leave their positions within 3 years. Studies have highlighted inconsistent supervision as one of three reasons entry-level staff vacated their roles. Although many researchers have investigated why these staff members exited the field, less knowledge exists about …

The Influence Of Leadership Behaviors On School-Based Speech-Language Pathologists' Perception Of Burnout, Emily Lambert

Electronic Theses and Dissertations

Current research on burnout and attrition of school-based speech-language pathologists (SLPs) focused on the reason for attrition, which has remained relatively consistent across time. Despite identifying the factors contributing to attrition, minimal research has focused on how SLPs can prevent burnout or how to improve SLP retention rates in schools. Self-determination theory, fulfillment of competence, autonomy, and relatedness increase intrinsic motivation. The purpose of this phenomenological study was to identify how SLPs employed in Texas school districts described the factors contributing to their resilience in remaining employed in the schools. Fifteen SLPs participated in semistructured interviews about their perception of …

Internal Communication And Organizational Culture: A K–12 District Office Phenomenological Study, Jessica Coleman Scogin

Electronic Theses and Dissertations

This phenomenological study utilized motivating language theory to explore the experiences that K–12 district office staff had with internal communication. The purpose of the study was to find how these experiences impacted an employee’s feelings of safety, value, and positive emotions in the workplace. The lens of motivating language allowed for a view of how empathetic language, meaning-making language, and direction-giving language shaped experiences for employees. Communication is an integral part of the culture of an organization; yet it is often overlooked as an influencing factor in job satisfaction and well-being. In fact, poor internal communication can lead to negativity …

Leadership Emergence And Factors Preventing Emergence Of Elders In The Churches Of Christ In The Ledzokuku Municipal Assembly, Francis Brown

Electronic Theses and Dissertations

This study investigates the persistent absence of formally appointed elders in five Churches of Christ within Teshie in the Ledzokuku municipal assembly, Ghana, despite these congregations’ existence for over two decades. The research seeks to critically examine the factors contributing to the inability of long-serving leaders to align with biblical qualifications. Utilizing a case study methodology, the research examines leadership emergence within the congregations, exploring the discrepancy between tenure and adherence to scriptural standards, and emphasizing the causes and implications for leadership effectiveness and spiritual integrity that facilitate or obstruct the ordination of elders. The study employs a qualitative research …

Organizational Toxicity: Exploring Factors That Cultivate Toxicity In Air Force Maintenance Organizations And Their Impact On Enlisted Airmen, Bryan Keith Wong

Electronic Theses and Dissertations

Workplace toxicity negatively impacts organizations and harms employees within those organizations. However, each organization is subject to various influences and contexts, and understanding toxicity within specific contexts provides practitioners with the knowledge of its origin, influential factors, and how to respond. The U.S. Air Force is rich in culture and subcultures; it is also subject to toxicity, which is affected by several military-unique factors. Yet, toxicity in the military has been primarily explored through the leadership lens with limited insights into other influential elements, such as followers and the workplace environment. Additionally, little attention has been placed on the effects …

A Constructivist Grounded Theory Study Of The U.S. Army’S Performance Evaluation Process And Its Impact On Minority Groups: Bias, Diversity, And Military Readiness, Laterrious Starks

Electronic Theses and Dissertations

This study analyzes the impact of the U.S. Army’s Officer Evaluation Report process on minority groups. Through a constructivist grounded theory framework, this research unravels the dynamics that influence performance evaluations and examines the Army’s ability to be a developmental organization. As the military sharpens its focus on identifying near-peer threats and updating the National Defense Strategy for large-scale combat operations, diversity and inclusivity policies are increasingly recognized as fundamental to military readiness. This study uncovers disparities that emerge from the organizational practices within the Officer Evaluation Report process. The finding highlights the implications for minority groups and the systemic …

A Qualitative Study Of The Career Experiences Of Asian And Asian American Female Administrators In U.S. Higher Education, Yunru Shen

Electronic Theses and Dissertations

This qualitative phenomenological study explored the experiences of Asian and Asian American women administrators’ career paths in U.S. higher education. The research fills a gap in the literature regarding the careers of Asian and Asian American women administrators. The recruitment process was completed between May 13 and July 9, 2024. Recruitment emails were sent to 25 potentially qualified participants, including a network of 17 people made up of mentors, professors, and colleagues, as well as eight professional associations and LinkedIn. The participants were six Asian and Asian American biologically female administrators at U.S. colleges and universities. These participants currently hold …

The Erosion Of Identity: A Study Of The Influence Of Racial Microaggressions On K-12 African American School Leaders, Rayfield J. Lavan Iii

Electronic Theses and Dissertations

This qualitative study explored the experiences of African American educational leaders in navigating racial microaggressions in the workplace, specifically within K-12 educational settings. Using Taxonomy of Racial Microaggressions and emotion regulation theory as frameworks, this research examines how these leaders manage, respond to, and cope with various forms of racial bias while maintaining their professional identities. Data were collected through in-depth interviews with African American leaders, and thematic analysis was used to identify recurring patterns of microaggressions and corresponding emotion regulation strategies. Key findings reveal that participants frequently encounter microaggressions such as assumption of inferiority, criminality, and second-class citizenship, with …

African American Women’S Experience With Invisibility And Hypervisibility In The Workplace: Does It Matter To Career Advancement?, Elisha R. Peters

Electronic Theses and Dissertations

Black women continue to be underrepresented in senior leadership positions in the workplace although they are the most educated in the workplace. This study explores the lived experience of African American women who work for the federal sector and their career advancement into leadership and managerial positions. A qualitative method was used, and the participants consisted of Black women who worked for the federal sector who had either promoted to a leadership position within the last 3 to 5 years or aspired to be in a leadership position.

Interviews were conducted via Zoom, and in vivo coding was used to …

An Examination Of Early Childhood Leadership In Public Elementary Schools: A Mixed Methods Study, Wesam Alshahrani

Electronic Theses and Dissertations

As state-funded Pre-K programs in elementary schools continue to grow, elementary principals are increasingly responsible for supporting, supervising, and leading these programs. Therefore, examining elementary principals' early childhood leadership competencies and the factors influencing them may help understand and improve their experiences as early childhood education (ECE) leaders. This explanatory sequential mixed methods study examined the ECE leadership of Tennessee public elementary school principals in two phases.

In the quantitative phase, statewide surveys were used to collect data from 67 principals. The survey comprised 51 items assessing nine ECE leadership competencies, synthesized from statements of leading ECE and elementary education …

Differentiating Leadership Competencies That Create Constructive Or Destructive Conflict Cultures In A Nation’S Military Service, William G. Maxwell Jr.

Electronic Theses and Dissertations

Military services face extraordinary challenges as they seek to protect their nation’s interests, and overcoming these challenges demands high-performing organizations capable of constructively managing intraorganizational conflict. Leaders bring different competencies to their roles and inspire different conflict cultures within their units. This study’s aim was to differentiate the competencies of leaders that were associated with constructive versus destructive conflict cultures. A mixed methods research approach was used to interpret the types and frequencies of leaders’ competencies identified through content analysis of 117 military service [WM1] participants’ responses to an online qualitative survey about their observations of leaders of both constructive …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Portraits Of Hispanic And/Or Latino Leadership Development In The Military, Michael Lugo

Electronic Theses and Dissertations

Abstract

The study presented denotes a continuous transition among the Hispanic and/or Latino demographics in the military and the cadet accounts of military inequality incidents while in the military (Cabrera et al., 2017; Eckel & King, 2004). To assist Hispanic and/or Latino needs based on demographics and environment (National Center for Education Statistics, 2019). Military leaders contribute to growing a diverse, inclusive, and equitable military force for all ethnic groups. The Department of Defense (DoD) is the most racially and ethnically diverse workplace in the United States (Daniel et al., 2022). Nevertheless, racial/ethnic harassment and discrimination in the military continue …

The Role Of Organizational Leadership In The Success Of Higher Education Institutions: A Portraiture Study On Ashesi University In Ghana, Amanda Childress-Kannan

Electronic Theses and Dissertations

Research shows that higher education institutions in sub-Saharan Africa are severely under-resourced, systemically lack strong leadership, have low enrollment numbers, lack scholarly productivity, and have high rates of attrition and turnover of students and faculty. Higher education institutions in sub-Saharan Africa do not compete well globally, with low research productivity and failure to retain top scholars. Higher education institutions in Ghana are particularly facing this problem: Ghana has a relatively stable government, society, and economy, with less corruption and other malfeasance as compared to other countries in sub-Saharan Africa. Even with these advantages, Ghana generally fails to establish and maintain …

The Experiences Of Leaders Who Transitioned To Leading A Virtual Team During The Covid-19 Pandemic: A Phenomenological Study., Jason W. Oliver

Electronic Theses and Dissertations

The COVID-19 pandemic led to organizations rapidly transitioning their workforces to virtual work settings. This sudden shift brought about many challenges to organizations and their employees. In this study, a phenomenological research approach was used to describe the lived experiences of leaders who transitioned to managing a virtual team during the COVID-19 pandemic. The study also explored how leaders adapted their leadership practices and leveraged people and technology when transitioning to managing a virtual team. The findings revealed seven themes that highlighted both benefits and challenges of virtual leadership and work. Leaders recognized the need for intentionality in their actions …

A Case Study Of The Political Determinant Of Health On The Public Health Crisis Of Malaria In Nigeria, Bisola M. Olumegbon

Electronic Theses and Dissertations

Abstract

Globally, there were about 229 million cases of malaria in 2022. The sub-Saharan African region accounted for 92% of the reported cases and 94% of deaths. Nigeria had the highest number of malaria cases and deaths, representing 27% of global cases. This scholarly project was a case study guided by the political determinants of health. Triangulation of data using thematic analysis was used to identify the political determinants of malaria in Nigeria and to understand how the concept of interaction contributes to the persistence of the disease. The analysis involved a deductive and inductive approach based on the literature …

Competencies Texas A&M Agrilife Extension Agents Need To Manage Conflict In Master Gardener Programs, Jayla Brook Fry

Electronic Theses and Dissertations

Texas A&M AgriLife Extension agents manage volunteer programs with vast efforts in public education. Volunteer programs such as the Texas Master Gardener program are significant to the public because they provide a service by educating people in horticulture and related topics. Extension agents oversee volunteer programs such as the Master Gardener program. The Texas Master Gardener program is comprised of more than 9,000 volunteers who give over 500,000 hours of service to their communities. When there are misaligned goals or personality conflicts, it may impact the program’s mission and educational efforts. Extension agents must manage those situations to retain the …

Intergenerational Factors That Contribute To Millennial Church Engagement, Parker Sanderson

Electronic Theses and Dissertations

Millennial church attendance has declined since the beginning of the new millennium. Intergenerational ambivalence has been known to contribute to this phenomenon. Through this action research, the researcher sought to determine what intergenerational factors have led to millennials’ continued or discontinued attendance within churches. A phenomenological qualitative approach centered around interviews for this study was used to determine these intergenerational factors. The sample was taken from a 1,100-member church in a major Texas metropolitan area. The goal was to help church leaders decrease relational distancing and reduce ambivalent factors to increase millennial engagement in this local congregation.

Teacher Perceptions On The Sustainability Of Trauma-Informed Practices In A Delaware School, Joy Elaine Campbell

Electronic Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore teacher perceptions about the sustainability of trauma-informed practices implementation in a secondary, public comprehensive school. For the purpose of this study, the researcher examined perceptions of 10 staff members who have knowledge of and experience with implanting trauma-informed practices into their school routine. The findings from this study can be used by teachers, support staff, school leaders, and district leaders to help sustain an institutional application and implementation of trauma-informed care in schools. The implication from this study suggests resources for school staff to successfully sustain trauma-informed care.