Open Access. Powered by Scholars. Published by Universities.®
International and Area Studies Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Institution
-
- Singapore Management University (1031)
- Valparaiso University (133)
- SIT Graduate Institute/SIT Study Abroad (79)
- Wright State University (42)
- Walden University (25)
-
- University of Nebraska - Lincoln (24)
- Salve Regina University (21)
- University of Kentucky (20)
- Purdue University (18)
- Universitas Indonesia (16)
- College of Saint Benedict and Saint John's University (13)
- The University of San Francisco (13)
- City University of New York (CUNY) (12)
- Embry-Riddle Aeronautical University (12)
- University of Rhode Island (11)
- Antioch University (10)
- Clark University (10)
- Kennesaw State University (10)
- Claremont Colleges (9)
- Liberty University (9)
- Technological University Dublin (9)
- University of Arkansas, Fayetteville (9)
- Rhode Island School of Design (8)
- Sacred Heart University (7)
- World Maritime University (7)
- Chapman University (6)
- Cornell University Law School (6)
- Old Dominion University (6)
- University of Denver (6)
- University of Miami (6)
- Keyword
-
- Singapore (290)
- China (139)
- Innovation (47)
- Customer satisfaction (44)
- Industry (43)
-
- Service excellence (43)
- Singapore Management University (35)
- Asia (32)
- India (28)
- Business (27)
- Corporate governance (27)
- Entrepreneurship (24)
- Best Integrated Writing (23)
- Higher education (23)
- Technology (23)
- Wright State University (23)
- BIW (22)
- Department of English Language and Literatures (22)
- Japan (21)
- Globalization (20)
- Development (17)
- Entrepreneur (17)
- Leadership (17)
- Sustainability (17)
- Thailand (16)
- Marketing (15)
- 2014 (14)
- Economic growth (14)
- Southeast Asia (14)
- Covid-19 (13)
- Publication Year
- Publication
-
- Research Collection Lee Kong Chian School Of Business (425)
- Midwest Social Sciences Journal (131)
- Research Collection School Of Accountancy (112)
- Research Collection Institute of Service Excellence (2007-2024) (73)
- Dissertations and Theses Collection (Open Access) (72)
-
- Independent Study Project (ISP) Collection (72)
- Research Collection School Of Economics (54)
- Research Collection School of Social Sciences (53)
- Asian Management Insights (47)
- Perspectives@SMU (44)
- Best Integrated Writing (42)
- Research Collection School Of Computing and Information Systems (35)
- Research Collection Yong Pung How School Of Law (34)
- Walden Dissertations and Doctoral Studies (24)
- Pell Scholars and Senior Theses (21)
- SMU Press Releases and News (17)
- Yeutter Institute International Trade Policy Review (15)
- Patterson School of Diplomacy and International Commerce Faculty Publications (13)
- Research Collection College of Integrative Studies (13)
- The Journal of Social Encounters (12)
- Journal of Strategic and Global Studies (11)
- Master's Theses (11)
- Libraries Faculty and Staff Presentations (10)
- Antioch University Dissertations & Theses (9)
- Sustainability and Social Justice (9)
- Markets, Globalization & Development Review (8)
- SMU Corporate Reports (8)
- Capstone Collection (7)
- Martin Luther King, Jr. Series (7)
- Publications (7)
- Publication Type
- File Type
Articles 811 - 840 of 1780
Full-Text Articles in International and Area Studies
Natural Disaster, Crime, And Narratives Of Disorder: The 1861 Mendoza Earthquake And Argentina’S Ruptured Social And Political Faults, Quinn P. Dauer
Natural Disaster, Crime, And Narratives Of Disorder: The 1861 Mendoza Earthquake And Argentina’S Ruptured Social And Political Faults, Quinn P. Dauer
Midwest Social Sciences Journal
Social scientists studying natural disasters have generally found an absence of panic, a decrease in crime, and survivors working together to find basic necessities in the days and weeks after a catastrophe. By contrast, political and military authorities implement measures such as martial law to prevent chaos and lawlessness threatening private property. The media amplifies narratives of disorder, creating the perception of uncontrolled masses wantonly committing crimes in a disaster’s aftermath. Historians study natural disasters to view political, social, economic, and cultural structures stripped of their everyday veneer. The 1861 earthquake that destroyed the provincial capital of Mendoza in western …
Effects Of Cisnormative Beauty Standards On Transgender Women’S Perceptions And Expressions Of Beauty, Delmira Monteiro, Mixalis Poulakis
Effects Of Cisnormative Beauty Standards On Transgender Women’S Perceptions And Expressions Of Beauty, Delmira Monteiro, Mixalis Poulakis
Midwest Social Sciences Journal
The authors conducted a qualitative study exploring the effects of cisnormative beauty standards on transgender women’s perceptions and expressions of beauty. Twelve self-identified Caucasian transgender women completed a semistructured interview that provided descriptive data related to the women’s perceptions of societal beauty standards. Analysis of the data revealed the following primary themes: Participants viewed the beauty of transgender and cisgender women as diverse or as encompassing a broad range of variability; societal beauty standards were influential on participants’ expressions of beauty; and participants’ viewed out-group transphobia as a factor contributing to discriminatory and prejudicial perceptions of transwomen’s beauty.
“But I Only Wanted Them To Conform”: A Detailed Look Into The Initial Cohort Of Girls At The Indiana Reformatory Institution For Women And Girls Between 1873 And 1884, Molly Whitted, Michelle Williams
“But I Only Wanted Them To Conform”: A Detailed Look Into The Initial Cohort Of Girls At The Indiana Reformatory Institution For Women And Girls Between 1873 And 1884, Molly Whitted, Michelle Williams
Midwest Social Sciences Journal
For the past four years, as part of a group of currently and formerly incarcerated scholars, we have researched the “inmates” and staff at the Indiana Women’s Prison during the institution’s first decade. Then known as the Indiana Reformatory Institution for Women and Girls, the facility was located near downtown Indianapolis on Randolph and Michigan Street. We focused on a key constituent of the Indiana Reformatory for Women and Girls: the girls themselves, heretofore voiceless and uninvestigated.
Our primary sources include the annual reports of the reformatory and the original registries for the girls during the survey period of 1873–1884. …
Citizen Initiative To Improve Local Government Ethics: Northwest Indiana Experience, Calvin Bellamy
Citizen Initiative To Improve Local Government Ethics: Northwest Indiana Experience, Calvin Bellamy
Midwest Social Sciences Journal
After more than 50 years of widespread public corruption in Northwest Indiana, a small group of citizens and public officials met over a period of several months and developed a largely voluntary response. The result was the Shared Ethics Advisory Commission, which trains public employees on ethical decision making, provides specialized training for department heads and board and commission members, and hosts an annual ethics summit for the general public. Periodic employee ethics surveys indicate a positive effect of the training. In addition, the commission has developed a Candidate Ethics Action Pledge administered in each local election cycle, and a …
Measures Of Challenging And Excitatory Parenting Behavior As Predictors Of Later Child Self-Regulation, Zachary Havlin
Measures Of Challenging And Excitatory Parenting Behavior As Predictors Of Later Child Self-Regulation, Zachary Havlin
Midwest Social Sciences Journal
Challenging and excitatory parenting behaviors play an important role in children’s development, particularly in regard to the development of selfregulation; however, no well-established measures of parent-child interactions exist that record such behaviors. In the current study, I compare two recently developed coding systems that intend to address this issue: the Risky Interaction Support and Challenging (RISC) and Marbach coding systems. A subset of videos from the New Parents Project (NPP) data set at 12 and 18 months was coded using both scales, then a factor analysis was conducted for each scale. Regressions were conducted to look at the predictive power …
Antidiscrimination Ordinances In Northwest Indiana: An Event-History Analysis Of Municipal Policies Since 1992, James Paul Old, Kimberly Palmer Fields
Antidiscrimination Ordinances In Northwest Indiana: An Event-History Analysis Of Municipal Policies Since 1992, James Paul Old, Kimberly Palmer Fields
Midwest Social Sciences Journal
In recent years, municipalities throughout Indiana have passed antidiscrimination ordinances that protect the rights of individuals who belong to racial, ethnic, or sexual minorities. Political scientists have proposed competing theories of policy-adoption processes that suggest a number of internal factors (such as socioeconomic characteristics, governmental capacity, or issue salience) or external factors (such as mandates/incentives from higher-level governments or influence from neighboring communities) as predictors of policy adoption; however, most existing studies focus on state-level processes, and those that focus on municipalities consider only large cities in different states. To more clearly distinguish between state-level effects and local effects, this …
Island Invasion: The Silent Crisis In Hawaii, Sophia Janssen
Island Invasion: The Silent Crisis In Hawaii, Sophia Janssen
Pomona Senior Theses
Keeping out invasive species may, upon first review, seem like a trivial environmental cry from ecologists and deep environmentalists; a belated wish to return to an undeveloped world where nature was pristine. However invasive species create problems that impact all of us and can have far more severe consequences than changing a stunning landscape. These problems are heightened in islands like Hawaii, where the fragile ecosystems have developed over centuries of evolution and adaptation. The introduction of a disease-carrying mosquito can put the people of Hawaii at risk to many vector-born illnesses and create an epidemic, taking human life. The …
Social Entrepreneurship: Exploring The Bricolage Model In Nigeria, Michael Ogunleye
Social Entrepreneurship: Exploring The Bricolage Model In Nigeria, Michael Ogunleye
Walden Dissertations and Doctoral Studies
Nigerian entrepreneurs face government barriers and lack the skills and awareness needed for successfully creating and scaling public value in resource-constrained environments. The concept of bricolage, which involves doing business by making do with resources at hand, has been addressed in the literature, but not as it occurs among Nigerian entrepreneurs. This study was conducted with the aim of narrowing this gap in knowledge by exploring how Nigerian entrepreneurs have successfully carried out their businesses. The research question addressed how Nigerian entrepreneurs overcame critical situations to successfully address the challenges of scaling and creating public value, and whether the theory …
'Substance' – A Singapore's Perspective, Cindy Siu Ching Wong, Siau Yan Tang
'Substance' – A Singapore's Perspective, Cindy Siu Ching Wong, Siau Yan Tang
Research Collection School Of Accountancy
One of the principles underpinning the OECD Base Erosion and Profit Shifting (“BEPS”) project is the concept of “substance”. Taxation is to be aligned with substance so that profits are being taxed in the location where value is created. However, what constitutes “substance” has not been clearly defined. This paper seeks to examine the concept of substance as applied in different contexts and attempts to put forth a notion of substance that is relevant to Singapore. Having examined the subject matter, the authors are of the view that it is no longer sufficient to have “substance” as a vague guiding …
Assessing The Use Of Social Media For Employee Engagement In The Singapore Military, Kevin Kok-Yew Tan, Augustine Pang
Assessing The Use Of Social Media For Employee Engagement In The Singapore Military, Kevin Kok-Yew Tan, Augustine Pang
Research Collection Lee Kong Chian School Of Business
The purpose of this paper is to assess the potential of using social media in employee engagement within the Singapore military through the theoretical lens of organizational listening, and to ascertain the implications to corporate organizational communication with the transferability of findings made possible by a common pool from which both military and corporate draw their employees. 20 interviewees with varied demographics were interviewed in this research. Findings showed that:- Text messaging and social media were common communication platforms used for employee engagement;- Employees feel proud when the organization showcases good work on social media;- Social media use must be …
The Good Bloke In Contemporary Australian Workplaces: Origins, Qualities And Impacts Of A National Cultural Archetype In Small For-Profit Businesses, Christopher George Taylor
The Good Bloke In Contemporary Australian Workplaces: Origins, Qualities And Impacts Of A National Cultural Archetype In Small For-Profit Businesses, Christopher George Taylor
Antioch University Dissertations & Theses
This study explored the nature and significance of a common but widely misunderstood phrase encountered in Australia: The Good Bloke. Underlying this enquiry was awareness, based on the researcher’s personal and professional experience, that the idea of a Good Bloke powerfully influences individual perceptions of leaders in Australian small-to-mid sized for-profit firms. The study commenced with an exploration of the origins and history of the phrase, tracing it to the 1788 arrival of a disproportionately male Anglo-Celtic population was composed significantly of transported convicts. The language and mores of this unique settler population evolved for two centuries based on relationships, …
East Chicago Politics: A Cornucopia Of Corruption, Tina Ebenger, Tracey Mccabe
East Chicago Politics: A Cornucopia Of Corruption, Tina Ebenger, Tracey Mccabe
Midwest Social Sciences Journal
Despite the comical title, there is a lot of corruption in East Chicago (IN) politics. One mayoral election had to have a “do-over” because of fraudulent absentee ballots, and a former mayor is doing time in jail for using public monies to remodel his home. This cornucopia of corruption extended to the indictment of six public officials (the so-called Sidewalk Six) in East Chicago for misusing public funds for political gain, specifically vote-buying, in the 1999 mayoral reelection of Robert Pastrick. These officials, ranging from a parks superintendent to a city engineer to several city council members, bought votes by …
The Impact Of Perspective In Identifying And Responding To Potential Sexual Misconduct: A Study Of University Students, Nichole Maki Weller, Kathy Parkison, Steven R. Cox, Michael Plummer
The Impact Of Perspective In Identifying And Responding To Potential Sexual Misconduct: A Study Of University Students, Nichole Maki Weller, Kathy Parkison, Steven R. Cox, Michael Plummer
Midwest Social Sciences Journal
Recent events have demonstrated a divergent understanding of sexual harassment and other forms of sexual misconduct. Although sociocultural standards regarding sexual misconduct have changed over time, including improved social and workplace standards and protections, it is clear that not everyone views these events through the same lens. The lens is even less clear when potential misconduct is viewed from the distinct perspectives of a “victim” and a “perpetrator.” We surveyed 424 undergraduate and graduate students at Indiana University Kokomo to identify the impact of perspective and various sociodemographic characteristics that may influence perceptions of what is, and is not, sexual …
Made In Singapore, Pao-Li Chang, Phuong T. B. Nguyen
Made In Singapore, Pao-Li Chang, Phuong T. B. Nguyen
Research Collection School Of Economics
In this paper, we characterize the position of Singapore in global value chains and identify Singapore's key upstream and downstream trade partners. We trace how the position of Singapore in global value chains has changed in the past two decades: whether it has moved upstream or downstream, how involved it is in global value chains, how its trend compares with other major Asian exporting countries (China, Japan, Korea and Taiwan), and which key sectors of Singapore play a major role in these global trade networks.
Overseas Listing Location And Cost Of Capital: Evidence From Chinese Firms Listed In Hong Kong, Singapore, And The United States, Warrington College Of Business, Frank Weikai Li, Central University Of Finance And Economics
Overseas Listing Location And Cost Of Capital: Evidence From Chinese Firms Listed In Hong Kong, Singapore, And The United States, Warrington College Of Business, Frank Weikai Li, Central University Of Finance And Economics
Research Collection Lee Kong Chian School Of Business
As at the end of 2012, more than 600 nonstate-owned Chinese firms were listed in overseas stock markets. We find that Chinese firms listed in the US have the lowest cost of capital when compared to those listed in Hong Kong and Singapore, and these results hold when controlling for firm characteristics and the endogeneity of listing locations. Cross-sectional tests indicate that listing in the US is more beneficial to those firms which face higher information asymmetry and agency costs. Overall, our evidence supports the view that the institutional environment has a first-order impact on a firm’s cost of capital.
Sustainable Digital Finance In Asia: Creating Environmental Impact Through Bank Transformation, Ryan Knowles Merrill, Simon J.D. Schillebeeckx, Sofie Blakstad
Sustainable Digital Finance In Asia: Creating Environmental Impact Through Bank Transformation, Ryan Knowles Merrill, Simon J.D. Schillebeeckx, Sofie Blakstad
Research Collection Lee Kong Chian School Of Business
Data is arguably the most valuable resource in the digital economy. Used effectively and responsibly it has the potential to serve as a driving force in creating a more sustainable world. The potential is especially potent in the financial sector given its central place in the financial system, and its access to and use of data.Using technologies such as blockchain, artificial intelligence (AI), mobile technology, internet of things (IoT), and the cloud, data can be captured by sensors in the environment and structured to integrate sustainability into existing financial products and services. These can be creatively combined into entirely new …
Financial Sector In Singapore, Hwee Kwan Chow, Sai Fan Pei
Financial Sector In Singapore, Hwee Kwan Chow, Sai Fan Pei
Research Collection School Of Economics
This chapter reviews the financial development strategies adopted by the Singapore government as it navigates internal and external changes to build a vibrant center of finance in the Asia Pacific region. Sections 2 and 3 provide an overview of the structure of the financial system and the financial governance framework respectively. This is followed by a discussion, in Section 4, on the outward looking development strategy that underpinned the successful development of Singapore’s financial sector. Section 5 highlights the reforms undertaken in the aftermath of the Asian financial crisis that led to the building of a well-diversified and thriving international …
Statement From The Indiana Academy Of The Social Sciences And Board Of Directors, Mssj Staff
Statement From The Indiana Academy Of The Social Sciences And Board Of Directors, Mssj Staff
Midwest Social Sciences Journal
No abstract provided.
Table Of Contents, Mssj Staff
Going To Extremes: The National Parent Teacher Association And Political Extremism In The 1960s, Sarah E. Heath
Going To Extremes: The National Parent Teacher Association And Political Extremism In The 1960s, Sarah E. Heath
Midwest Social Sciences Journal
In the 1960s, the National Parent Teacher Association (PTA) reported efforts at “infiltration” by conservative extremist groups, including the John Birch Society (JBS). Extremists sought to take over PTA meetings to obtain a mainstream platform for minority opinions. The PTA parried extremists’ efforts with a deluge of activities and publications dedicated to democratic fair play and research-based approaches to education. In spite of a coherent plan for dealing with such techniques in the 1960s, the methods used by the Birch Society and other conservative extremist groups appear to have resumed in contemporary educational discussions. Once again, opinions that appeal to …
Analysis Of Colombian Trade Agreements From 2007 To 2013, Ryan Lee
Analysis Of Colombian Trade Agreements From 2007 To 2013, Ryan Lee
Midwest Social Sciences Journal
I analyze the firm-level effects on Colombia entering into Preferential Trade Agreements (PTAs) between 2007 and 2013. The combination of detailed firm-level data and PTAs make this article unique. In particular, I look at two separate potential trade-promotion effects of the agreements. The first result deals with how exporting firms in Colombia respond to the tariff cuts in the agreements. The tariff cuts from the agreements increase the size of exports by Colombian firms (the intensive margin); however, tariff cuts do not increase the number of exporting Colombian firms (the extensive margin). The second result deals with how the signed …
Racial Segregation In Indianapolis, 1990–2010: A Spatial Perspective, Vijay Lulla, Owen Dwyer
Racial Segregation In Indianapolis, 1990–2010: A Spatial Perspective, Vijay Lulla, Owen Dwyer
Midwest Social Sciences Journal
The index of dissimilarity is the most widely used method for measuring racial segregation. When applied to Indianapolis, this index has returned results showing the city to be among the most segregated in the country. The resulting measure, however, suffers from two shortcomings. First, the index of dissimilarity is sensitive to the census-defined geographic unit chosen for the analysis; thus, this index returns different (though proportionate) results depending on whether the population data are aggregated to larger or smaller enumeration units. Second, the index of dissimilarity cannot account for the influence of spatial proximity; adjacent census blocks interact regardless of …
Race And Racism In The Historical Imagination: Slavery And Civil Rights In Popular Culture, Denise Lynn, Sakina Hughes, Aimee Adam
Race And Racism In The Historical Imagination: Slavery And Civil Rights In Popular Culture, Denise Lynn, Sakina Hughes, Aimee Adam
Midwest Social Sciences Journal
Because Hollywood films often lack black representation, films on slavery and civil rights often fail to recognize the roles that black Americans have played in their own emancipation from slavery and in the civil rights movement. Our contention is that historically inaccurate films perpetuate inaccurate understandings of Black history and thus inform contemporary race relations. We selected a more and a less accurate film about slavery and about the civil rights movement, discussing these four films in terms of their historical context.
We also conducted an experiment. After watching one of the four movies, or after viewing no movie, participants …
“We Are A Very Happy Family”: 19th-Century Familial Power Dynamics, Stella A. Ress
“We Are A Very Happy Family”: 19th-Century Familial Power Dynamics, Stella A. Ress
Midwest Social Sciences Journal
This article examines the roles of family members in the mid-19th century in America, using the Willard family as a case study. Ultimately, this thick description of the Willard family demonstrates that power within the family structure was neither intrinsic nor static; moreover, one person did not control the family and its decisions at all times. Instead, each family member, depending upon circumstances, situations, and his or her own nature, negotiated and laid claim to power through various sources of authority. Josiah Willard’s authority stemmed from his role as father and husband; society crowned him king of the household, and …
Genealogical Trends In Solving Cold Cases: An Investigation Into The Merits And Concerns With New Cold-Case Lead Development, Katie Smolucha, Tyler Counsil
Genealogical Trends In Solving Cold Cases: An Investigation Into The Merits And Concerns With New Cold-Case Lead Development, Katie Smolucha, Tyler Counsil
Midwest Social Sciences Journal
In the criminal justice system, not all offenders are brought to justice; unfortunately, cold cases exist and provide long-term challenges to investigators. From historic breakthroughs in forensic DNA analysis to today’s new trends, advancements in technology continue to give investigators hope of resolving unsolved mysteries with no clear-cut suspect. This article examines the progression of DNA analysis over the past three decades and explores the recent trends in the use of genealogy websites to solve cold cases. DNA technology’s innovative uses, from its early years to modern, are explored herein. By exploring traditional DNA analysis to advances that explore the …
Terrorism In The Middle East: Implications On Egyptian Travel And Tourism, Tamer Z.F Mohamed, Tamer S. Elseyoufi
Terrorism In The Middle East: Implications On Egyptian Travel And Tourism, Tamer Z.F Mohamed, Tamer S. Elseyoufi
International Journal of Religious Tourism and Pilgrimage
This paper attempts to shed the light on challenging issues affecting travel and tourism industry especially in the Middle East such as political, socio-economic and security instability. Due to its geopolitical and historical importance, the paper focuses on the situation in Egypt as a descriptive case study. The methodology relies on historical review and impact assessment to understand the roots and extended branches of instability in the Middle East that led to the Arab Spring, by focusing on the Egyptian case in the last half century. The assessment explains the negative effect of Western and Egyptian policy on extending the …
Between Developed And Emerging Markets: Globalization Of Large Consumer Good Enterprises, Christine Savino Ms.
Between Developed And Emerging Markets: Globalization Of Large Consumer Good Enterprises, Christine Savino Ms.
Honors Scholar Theses
A few years ago, The Economist promulgated that “the only way that companies can prosper in [emerging] markets is to cut costs relentlessly and accept profit margins close to zero” (The Economist, 2010). Likewise, according to the World Bank’s 2018 Ease of Doing Business Index[1], the least ranked countries (#94 and under out of 190 countries) are solely undeveloped and developing, while the top 20 countries are solely developed economies (World Bank, 2018). It has been long held that emerging markets[2][3] are non-strategic investments for multinational expansion, and that business giants from …
A Discourse Analysis Of Diversity And Inclusion Terminology In The High-Tech Industry, Michelle Nader
A Discourse Analysis Of Diversity And Inclusion Terminology In The High-Tech Industry, Michelle Nader
Master's Theses
The field of Diversity and Inclusion is a growing interest within the High-Tech industry, particularly within the San Francisco Bay Area of California. To combat misconceptions of Diversity and Inclusion, this thesis aims to define and analyze the language used at 20 companies in the High-Tech sector. The trends, nuances, and practices of how companies use language in their programming and data dictates the direction of the company. This thesis investigates the underlying complexities of where Diversity and Inclusion is within the industry today and goals for the future. Findings from this research suggest that companies can strengthen their Diversity …
An Exploratory Study Of Acculturation Experiences Of Graduate Student Immigrants At The University Of San Francisco, Courtney Lamar
An Exploratory Study Of Acculturation Experiences Of Graduate Student Immigrants At The University Of San Francisco, Courtney Lamar
Master's Theses
This study explores the shared challenges during the acculturation process of graduate student immigrants pursuing higher education in the United States. 13 graduate student immigrants at the University of San Francisco discuss their experiences of cultural adjustment into U.S. culture. Through qualitative interviews and thematic analysis, this study seeks to understand the acculturation experiences of graduate student immigrants in the San Francisco Bay Area of the United States. This analysis is based on the individual-level experience examining attitudes and acculturation strategies in the dominant society. Analysis, possibly policy implication for institutions of higher education, and possible directions for future research …
Komida: Making Microfinance Digital In Indonesia, Adrian Yeow, Wee-Kiat Lim
Komida: Making Microfinance Digital In Indonesia, Adrian Yeow, Wee-Kiat Lim
CCX Research
This case chronicles specific background, challenges, and actions taken by an Indonesian microfinancing institution (MFI) as it was implementing a digital mobile system to replace its current manual processes used in its field office operations. From a high level perspective, it describes the challenges faced by an organization that was attempting to implement a new digital initiative but constrained by its resource-scarce, institutionally, and culturally bound environment. At the same time, it highlights that this digital initiative was a critical part of its overall plan for addressing industry demands, increasing competitive pressures, and internal process issues. The case study thus …