Other Communication Commons^™

Bending The Rules Of “Professional” Display: Emotional Improvisation In Caregiver Performances, Jayne M. Morgan, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

Organizational norms of emotional expression are open to negotiation through improvised performances, as employees may bend or break emotion rules to gain more leeway in expressiveness and participate in the development of their own role identities in the workplace. In this ethnographic study, a dramaturgical perspective is used to analyze the processes and outcomes of emotional improvisation as observed among nurses, technicians, and physicians in a cardiac care center. It was found that the emphasis on maintaining a “professional” appearance in caregiving largely constrains actors to perform along their scripted roles. Results are discussed in terms of practical implications for …

2001 Presidential Address: Do More With More, Dawn O. Braithwaite

Department of Communication Studies: Faculty Publications

As I have listened to, and recently reread the addresses of our WSCA Presidents, I have been moved and challenged by their words and their wisdom. And their speeches are challenging. They have exhorted us to embrace quality discourse, to welcome change, to maintain the centrality of communication in the university of the 21st century, and to avoid becoming out-of-touch whiners. I wondered, what can I add to their words in my own address?

Over this past year, I have thought about my life as a communication professor. How are my times similar and different from those who have come …

Exploring The Emergent Identities Of Future Physicians: Toward An Understanding Of The Ideological Socialization Of Osteopathic Medical Students, Lynn M. Harter, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This project brings contextual factors to the forefront of socialization research by investigating how medical ideology relates to the formation of the identities of students of osteopathic medicine. In particular, we investigate their attitudes toward, the role of communication in, and the expression of emotion in health care delivery. Through in-depth interviews with students about their vocational development experiences, we began exploring their emergent identities as future practitioners of osteopathic medicine. Three themes emerged from a constant comparative analysis of data, including (a) selecting osteopathic medicine, (b) encountering osteopathy, and (c) students’ emergent identities. These themes, and their respective subthemes, …

The Boundary-Spanning Role Of A Cooperative Support Organization: Managing The Paradox Of Stability And Change In Non-Traditional Organizations, Lynn M. Harter, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This project provides an interpretation of how one cooperative support organization, the Nebraska Cooperative Council, discursively functions to help its constituent cooperatives consolidate resources in order to better intersect with organizations in a larger bureaucratic system. In analyzing qualitative data collected through in-depth interviews, surveys, and organizational documents, we found the paradox of stability and change a revealing prism through which to make sense of participants’ experiences. We work toward locating and describing how the Council, through its boundary-spanning activities, helps cooperatives manage the paradox of stability and change while protecting their core participatory ideologies. By providing networks of learning, …

“Becoming A Family”: Developmental Processes Represented In Blended Family Discourse, Dawn O. Braithwaite, Loreen N. Olson, Tamara D. Golish, Charles Soukup, Paul Turman

Department of Communication Studies: Faculty Publications

We adopted a process-focus in order to gain a deeper understanding of how (step) blended family members experiencing different developmental pathways discursively represented their processes of becoming a family. Using a qualitative/interpretive method, we analyzed 980 pages of interview transcripts with stepparents and stepchildren. We studied the first four years of family development, using the five developmental pathways developed by Baxter, Braithwaite, and Nicholson (1999). Three salient issues identified in the family experiences were boundary management, solidarity, and adaptation. While the negotiation of these issues varied across the five trajectories, there were commonalities across family experiences that helped determine whether …