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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr. Mar 2008

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.

Theses and Dissertations

Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they may encounter mixed results. This research draws on previous information system and knowledge management system success-related literature and selects eight factors that are believed to be critical for the successful implementation of a KMS. These factors were derived through a literature search of current KMS success-related literature. The purpose of this study is to identify factors that could have a clear influence on the development and implementation of KMSs. The study presents the empirical examination of a …


High Performing Teams: The Moderating Effects Of Communication Channels, Edgard I. Zamora Mar 2008

High Performing Teams: The Moderating Effects Of Communication Channels, Edgard I. Zamora

Theses and Dissertations

The purpose of this study is to support the Air Force's goal of improving team performance by bringing visibility to several overlapping areas of study where little comprehensive research has been conducted. Specifically, an officer's ability to successfully complete his or her mission has been complicated in recent years by the emergence of new communication technologies. For example, communication networks now make it possible for pilots to fly Unmanned Arial Vehicles (UAVs) who sit on one continent while the aircraft and mission planners are on another and, although they may not see each other, their physical separation does not negate …