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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr. Mar 2008

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.

Theses and Dissertations

Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they may encounter mixed results. This research draws on previous information system and knowledge management system success-related literature and selects eight factors that are believed to be critical for the successful implementation of a KMS. These factors were derived through a literature search of current KMS success-related literature. The purpose of this study is to identify factors that could have a clear influence on the development and implementation of KMSs. The study presents the empirical examination of a …


Managing The Information Overload : A Case Study Of Managerial Staff In A Government Department, Kerttu Hamilton Jan 2000

Managing The Information Overload : A Case Study Of Managerial Staff In A Government Department, Kerttu Hamilton

Theses: Doctorates and Masters

Research shows that the amount of information has grown vastly and information technology has greatly increased its availability. This has caused changes in the organisational environment, placing greater and greater demands on the individuals' and organisations' capacity to absorb and process information. Since information is considered to be a valuable and necessary asset, and as time for processing information is limited, an individual will have to make choices about what information to process. An exploratory case study was conducted to ascertain what rationale do individuals in an organisational setting use for making decisions about what information to process from the …


Whose Information Is It Anyway? An Argument For Information Stewardship, Trevor W. Plant Dec 1996

Whose Information Is It Anyway? An Argument For Information Stewardship, Trevor W. Plant

Theses and Dissertations

Information is an important resource for businesses and government, with information quality influencing decision quality, and highlighting our need to manage our information well: as a resource. Information Resource Management (IRM) has as its goal the management of information as a resource, but has not been implemented with the level of success expected. Problems with the implementation of IRM are indicated by the presence of redundant or inconsistent data, inability to share information across systems, and difficulty finding the information on systems. We propose that these difficulties are related to behaviours linked to perceived ownership of corporate information by organisational …