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Full-Text Articles in Organizational Communication
An Assurance Of Learning Success Model: Toward Closing The Feedback Loop, Bonita L. Betters-Reed, Mindell Reiss Nitkins, Susan D. Sampson
An Assurance Of Learning Success Model: Toward Closing The Feedback Loop, Bonita L. Betters-Reed, Mindell Reiss Nitkins, Susan D. Sampson
Organization Management Journal
This paper provides a systemic approach to building and sustaining a solid assurance of learning program using the framework of Kotter’s (1995) Strategic Model for Transforming Organizations. A comprehensive model for launching and sustaining a systemic approach to program review that ‘‘closes the loop’’ is shared step by step. Particular attention is paid to the organizational behaviors and processes that accompany each step, and to sharing important lessons that were learned. A review of the assessment literature in higher education and recent Advancement of Collegiate Schools of Business International (AACSB) contributions to this body of knowledge identifies a critical gap …
A Research-Based Approach To Continuous Improvement In Business Education, Peter W. Hess, Julie Siciliano
A Research-Based Approach To Continuous Improvement In Business Education, Peter W. Hess, Julie Siciliano
Organization Management Journal
The growing emphasis on improving performance in business school programs relies on a continuous improvement model designed for manufacturing and business service organizations. However, the complexity of learning assessment and the lack of expertise in learning processes suggests that change is needed to adapt this model for application in higher education. We propose integrating a research basis into the current continuous improvement model that will result in educational and instructional processes shaped by scientific research. Issues associated with implementation are discussed.