Organizational Communication Commons^™

Appreciative Inquiry For A Supportive Climate, Ann Liao

Proceedings of the New York State Communication Association

Most of the nonprofit organizations rely heavily on volunteers. In a service-learning course that works with nonprofit community partners, it is important to foster a supportive climate. Traditional problem-solving procedures typically involve identifying a problem, brainstorming for possible solutions, evaluating possible solutions, and implementation. With positive framing, a traditional problem-solving approach could be transformed by the method of appreciative inquiry. Traditional problem-solving approach is weaknesses-based, and appreciative inquiry is strengths-based. This paper demonstrates that appreciative inquiry is more effective in building a supportive climate when working with nonprofit community partners. Appreciative inquiry starts with discovering the successes of an organization, …

Exploring Artifacts And Documents In Collective Creativity Workshops Applied To Future Studies, Mathilde Sarré-Charrier

Proceedings from the Document Academy

In a context of uncertainty, organizations use creativity methods to anticipate future challenges in relations with the long-term evolutions of the society. These approaches consist in bringing together people with complementary points of view to multiply the diversity of ideas. This paper focuses on the process of transformation and selection of ideas and artifacts from a collective perspective in the unprecedented circumstances that occurred during the pandemic.

We question how ideas are grounded in the documents and artifacts produced at the key moments of the creative process from the perspective of the facilitators and the participants.

In this paper we …