Organizational Communication Commons^™

Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak

International Crisis and Risk Communication Conference

A qualitative study was conducted of the response to student deaths by the administrators of two rural high schools. The events are looked at in the dual context of incident management and communication processes, using Coordinated Management of Meaning (CMM) theory. Interviews were conducted with administrators and with members of a student support team that responded to these and similar events. The study finds that negotiation of meaning that takes place between students, and between students and caregivers, is key in students’ processing of the event that they are experiencing. It can also equip them to be more resilient to …

Executive Presence For The Academic Chair, Trey Guinn

Academic Chairpersons Conference Proceedings

Interactive session emphasizing how communication skills enhance executive presence and shape effectiveness from campus to home. Bring a positive attitude; be ready to learn while having a little fun. Leave with a fresh perspective on how to be a more clear, concise, compelling and confident communicator ready for and more capable of achieving effective executive presence.

Talking To A Disgruntled Faculty Member, John R. Hamilton Jr

Academic Chairpersons Conference Proceedings

Talking with disgruntled department members can be frustrating. This presentation discusses how Crucial Conversations training was used to help faculty and staff learn to communication more effectively with supervisors and peers. Selected techniques will be discussed with workshop participants.

Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley

Academic Chairpersons Conference Proceedings

Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.

Leading Change While Managing Conflict In Departmental Transitions, Michelle M. Proctor, Karent Ross

Academic Chairpersons Conference Proceedings

This session will explore conflict management strategies utilized while redefining a department during reaccreditation. Case examples of approaches used and results achieved will be presented in relation to existing literature. Through group activities, participants will be invited to explore and discuss the effectiveness of strategies used in each example presented.