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Full-Text Articles in Organizational Communication
A Small Flaw Translates Into Many Miscalculations: A Narrative Criticism Of The Intel Pentium Chip Crisis, Christine H. Hoek
A Small Flaw Translates Into Many Miscalculations: A Narrative Criticism Of The Intel Pentium Chip Crisis, Christine H. Hoek
Masters Theses
This study uses the Intel Pentium chip crisis of 1994 to gain an understanding of how technology issues are socially constructed in contemporary American public discourse. Two primary and competing narratives were discovered. First, Intel's narrative minimized the problem and argued that chip flaws are commonplace and the company would replace the chips for anyone who could "prove" the need for a replacement. The consumer' s narrative, conversely, was one in which customers asserted that Intel's policy was paternalistic and instead demanded the replacement of their chips. The narratives were analyzed as the crisis moved through five primary events, with …
Earning The Right: Exploring The Communication Strategies Of European Americans In Interracial Relationships, Angela L. Putman
Earning The Right: Exploring The Communication Strategies Of European Americans In Interracial Relationships, Angela L. Putman
Masters Theses
In a societal context, European Americans are the dominant majority group. However, when European Americans are involved in interracial relationships, they may often find themselves in the minority (numerically speaking) when they interact with their partner's friends and/or family members. This research explores lived experiences of European Americans involved in interracial relationships with African Americans. Specifically, the general question addressed was, "What communication strategies and behaviors do European Americans exhibit when they communicate with their African American partner's friends and/or family members?" The acculturation process and Communication Accommodation Theory were explored in order to provide initial insight into this relatively …
Playing The Game: Exploring Dialectical Tensions And Co-Cultural Communication Strategies Of Black Males In Predominantly White Organizational Structures, Mark C. Hopson
Masters Theses
As non-dominant group members enter and attempt to succeed within the United States' organizational structures, there continues to be a need for scholarly examination concerning how their communication is impacted by culture and power. This thesis focuses specifically on how discourse is influenced by these factors. It is an exploration of the dialectical tensions that beset the communication of African American males whose interactive success or failure in academic and professional organizations is often associated with the historical differences of culture and power. A review of existing literature addresses the communication dilemmas and co-cultural strategies that "outsiders within" (Collins, 1986), …
Connecting People: An Exploration Of Building An Intranet Through Autoethnography, Christopher J. Martinez
Connecting People: An Exploration Of Building An Intranet Through Autoethnography, Christopher J. Martinez
Masters Theses
This study examines the development and failure of an Intranet at a small company in Southern Illinois. Using autoethnographic methods, I analyzed the events surrounding the development and rejection of the Intranet by the organization's president. Using Burke's concepts of identification and mystery, I analyzed the relationship between the failure of the Intranet and the president's reasoning for not supporting its development. Throughout this study I evaluate the lntranet's development, the impact of other's involvement, as well as the impact that the design of the layout could have on communication at the Company. I find that the failure to develop …