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Full-Text Articles in Organizational Communication
The Impact Of Receiver Sex On Feedback Message Choice By Supervisors And The Influence On Employees' Attitudes And Behaviors, Amanda Ruth Slone
The Impact Of Receiver Sex On Feedback Message Choice By Supervisors And The Influence On Employees' Attitudes And Behaviors, Amanda Ruth Slone
Theses and Dissertations--Communication
The present study investigated the influence of receiver sex on supervisor’s feedback message choice, and the influence of the interaction between receiver sex and feedback message type on employees’ subsequent behaviors and attitudes. Participants (N = 45) included a representative sample from a reputable organization in the southeastern United States. Both quantitative and qualitative data were collected using a survey methodology. This mixed-methods approach revealed that while participants in this study rated the overall atmosphere of the performance evaluation as positive and informal, the interaction between receiver sex and feedback message type did have a statistically significant influence on …
Organizational Communication, Social Media, And Sensemaking During A Cascading Crisis: Tokyo Disney And The 2011 Japan Earthquake/Tsunami/Nuclear Crisis, Holly Ann Roberts
Organizational Communication, Social Media, And Sensemaking During A Cascading Crisis: Tokyo Disney And The 2011 Japan Earthquake/Tsunami/Nuclear Crisis, Holly Ann Roberts
Theses and Dissertations--Communication
This study examines the connection between organizational crisis communication and sensemaking. In particular, the research focuses on messages of instructing, adjusting and reputation management and the use of social media in distributing these messages through and by the Tokyo Disney Resort during the earthquake/tsunami/nuclear crisis that hit Japan in 2011. Case study methods are used to analyze news coverage, Twitter and YouTube videos, informed by personal interviews and documentation related to the crisis and the Tokyo Disney Resort. The analysis found that the Tokyo Disney Resort provided messages of instructing, adjusting and reputation management in order to effectively foster the …