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Organizational Communication Commons

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UMass Global

Dissertations

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Full-Text Articles in Organizational Communication

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn May 2024

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe World of Warcraft game leaders’ perceptions of the impact on their guilds regarding Bass’s 4 I’s of transformational leadership.

Methodology: This qualitative study interviewed 13 World of Warcraft game leaders who have led their guild members for at least one year. The main source of data collection was semi-structured open-ended interview questions with other resources to include artifacts. The researcher coded and analyzed data for themes and patterns.

Findings: Several domains of Bass’s Four I’s Transformational Leadership framework were found to have an impact on World of Warcraft …


How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson May 2023

How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson

Dissertations

Purpose: The purpose of this phenomenological method study was to identify and describe strategies that exemplary chief nurse executive leaders use to identify and establish common grounds to produce breakthrough results in healthcare by using the six domains of transformational conflict strategies: collaboration, communication, emotional intelligence, ethical behaviors, problem solving, and shared interest.

Methodology: As a part of the thematic phenomenological study, the research identified and described the lived experiences of eight exemplary chief nurse executive leaders in health care who used conflict transformational strategies to find common ground to produce breakthrough results. The target population for the study included …


How Exemplary Female Superintendents In Orange, Riverside, San Bernardino, And San Diego Counties In Southern California Lead From The Heart, Jeanine Wulfenstein Apr 2022

How Exemplary Female Superintendents In Orange, Riverside, San Bernardino, And San Diego Counties In Southern California Lead From The Heart, Jeanine Wulfenstein

Dissertations

Purpose: The purpose of this phenomenological study was to describe how exemplary female superintendents in Orange, Riverside, San Bernardino, and San Diego counties in Southern California lead from the heart using the four principles of Mark C. Crowley’s work, by demonstrating how they build a highly engaged team, connect on a personal level, maximize employee potential, and value and honor achievement within their organizations.

Methodology: This phenomenological study explored and identified the lived experience of eight California public school superintendents in Orange, Riverside, San Bernardino, and San Diego counties in Southern California. Study participants were selected for interview participation based …


How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast Apr 2021

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …


How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast Apr 2021

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …


Political Styles And Strategies Used By Exemplary Suburban Unified District Superintendents With Board Members: A Mixed Methods Study, Tammy Blakely Dec 2019

Political Styles And Strategies Used By Exemplary Suburban Unified District Superintendents With Board Members: A Mixed Methods Study, Tammy Blakely

Dissertations

Purpose: The purpose of this thematic, explanatory sequential mixed methods study was to understand the political styles of superintendents and school board members as perceived by superintendents. In addition, it was the purpose of this study to identify and explain the political strategies superintendents use to work with the different political styles of board members.

Methodology: This explanatory sequential mixed methods study research design used data collected from a quantitative survey followed by qualitative data collected using semistructured face-to-face interviews. The data in this study were obtained from 5 exemplary suburban unified superintendents using the 9 political styles framework from …


The Predictors Of Juvenile Recidivism: Testimonies Of Adult Students 18 Years And Older Exiting From Alternative Education, La Toshia Palmer Apr 2018

The Predictors Of Juvenile Recidivism: Testimonies Of Adult Students 18 Years And Older Exiting From Alternative Education, La Toshia Palmer

Dissertations

Purpose: The purpose of this descriptive, qualitative study was to identify and describe the importance of the predictors of juvenile recidivism and the effectiveness of efforts to prevent/avoid juvenile recidivism as perceived by previously detained, arrested, convicted, and/or incarcerated adult students 18 years of age and older exiting from alternative education in Northern California. A second purpose was to explore the types of support provided by alternative schools and the perceived importance of the support to avoid recidivism according to adult students 18 years of age and older exiting from alternative education.

Methodology: This qualitative, descriptive research design identified …


Exemplary Middle School Principals Leading Through Conversation, John Ashby Apr 2018

Exemplary Middle School Principals Leading Through Conversation, John Ashby

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary middle school principals practice to lead their organization through conversations using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary middle school principals in Orange County, California. The researcher was part of a thematic research team of 12 peer researchers and 4 faculty advisors. Through purposeful sampling, the researcher selected 10 exemplary middle school principals who met at least 4 of 6 criteria identifying someone as exemplary. Data collection …


Conversational Leadership: A Phenomenological Study Of Exemplary Elementary Superintendents And The Behaviors They Practice In Leading Their Organizations, Kristin Brogan-Baranski Jan 2018

Conversational Leadership: A Phenomenological Study Of Exemplary Elementary Superintendents And The Behaviors They Practice In Leading Their Organizations, Kristin Brogan-Baranski

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary elementary superintendents practice to lead their organizations through conversation using Groysberg and Slind’s (2012b) 4 elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: The phenomenological qualitative inquiry method was used to describe the behaviors of 10 exemplary elementary superintendents in Southern California and their perspectives of lived events related to conversational leadership. The study combined semistructured interviews using an interview guide, observations, and artifact collection. These qualitative tools helped the researcher gain insight on study participants’ conversational leadership behaviors defined in the study’s …


Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick Mar 2017

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …


The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre Jun 2016

The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre

Dissertations

Each generation in the workplace shares characteristics that distinguish them from the generations before them. These differences in personality, behavior, and attitudes can result in intergenerational conflict, and these dynamics were identified by researchers when describing the interaction between young Millennial workers and their supervisors of the older generations. However, research did not explicitly test if these differences extend to the different communication styles that people exhibited in their verbal interactions. One such communication style paradigm, the Mok’s Communication Styles Survey (MCSS), describes the actual communication style of an individual, and was used to see if Millennials communicated differently than …