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Full-Text Articles in Organizational Communication
Communication In Organizations Curriculum - Online Degree Program, Communication Studies
Communication In Organizations Curriculum - Online Degree Program, Communication Studies
Curriculum Programs
This online degree completion option will help students enhance their marketability in today’s professional environment through the integration of theory and practice and the development of relational and organizational communication skills. Individuals who are proficient communicators are more valuable in contemporary organizations that are increasingly global, team-based, and feature flatter hierarchical structures.
Corporate Communication Curriculum, Communication Studies
Corporate Communication Curriculum, Communication Studies
Curriculum Programs
Communication is identified as one of the top skills required in any organization. This option provides students with the knowledge, values, perspectives, and skills necessary to understand the roles, functions, strategies, and management of positions within organizations with high communication demands.
Service Standards In Higher Education: Lasswell's Communication Model As A Training Tool, Crystal R. Alston
Service Standards In Higher Education: Lasswell's Communication Model As A Training Tool, Crystal R. Alston
Masters Theses
This paper examines a service standards training process established during the 2016/2017 academic year for Prairie State College (PSC), a two-year community college located in Chicago Heights Illinois. The goal of examining and revising the service training process was to enhance the quality of service after the college received poor service reviews from a recent satisfaction survey. Lasswell's Communication Model was used to create content and structure for a training manual and workshop as part of the overall service training process at PSC. The service standards and training manual was successfully developed and is currently being tailored to accommodate the …