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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

A Correlational Study Exploring The Influence Of Organizational Climate On Job Satisfaction Of Non-Faculty Staff At Texas Community Colleges, Tamesha M. Hilliard-Daniels Aug 2026

A Correlational Study Exploring The Influence Of Organizational Climate On Job Satisfaction Of Non-Faculty Staff At Texas Community Colleges, Tamesha M. Hilliard-Daniels

Electronic Theses and Dissertations

As U.S. higher education institutions face increasing challenges related to employee morale and retention, understanding the drivers of workplace satisfaction is critical for institutional stability. This research investigates the relationships between organizational climate factors and job satisfaction among staff within Texas community colleges, applying Maslow’s hierarchy of needs and Herzberg’s motivator-hygiene as the theoretical framework. Specifically, this study explores the influence of institutional communication, employee well-being, and organizational mission and pride on staff job satisfaction. Utilizing a quantitative correlational design, the study analyzed secondary data from ModernThink’s Higher Education Insight Survey©. The sample consisted of 2,265 higher education professionals collected …


The Effect Of Positive Communication On Leadership Development: A Qualitative Phenomenological Study, Philip J. Lowe Jun 2026

The Effect Of Positive Communication On Leadership Development: A Qualitative Phenomenological Study, Philip J. Lowe

Electronic Theses and Dissertations

This qualitative phenomenological study explores the lived experiences of Christian college professors in the Midwest who utilize positive communication within mentoring relationships to develop leadership capabilities in students preparing for ministry. The research addresses the development of leadership capabilities in Christian colleges and examines how mentoring relationships serve as a sustainable alternative to costly and often ineffective formal programs. Following a descriptive phenomenological approach informed by the methods of Husserl and Giorgi, the researcher conducted semi-structured interviews with faculty members who have at least five years of teaching experience at a Christian college in the Midwest. The study utilized Bowlby’s …


Enhancing Corporate Prayer Of The Clearwater Church Of Christ, Lyle Hinsdale May 2026

Enhancing Corporate Prayer Of The Clearwater Church Of Christ, Lyle Hinsdale

Doctor of Ministry Theses and Dissertations

This dissertation was designed to enhance corporate prayer in the Clearwater Church of Christ. The dissertation explores the formative role of corporate prayer in congregational life and how intentional engagement with the Psalms can deepen the theological and spiritual practice of prayer within a local church. Corporate prayer can slip into habitual practice with limited theological range or emotional depth. This project investigates whether structured use of the Psalms as a model for prayer can expand the language, theological imagination, and engagement in the prayers of a worshiping community. The study used participatory action research methodology and was conducted within …


The Journey Of Accompaniment: Pastoral Care Education For The Laity At The University Church Of Christ In Abilene, Tx, Alejandro Ezquerra May 2026

The Journey Of Accompaniment: Pastoral Care Education For The Laity At The University Church Of Christ In Abilene, Tx, Alejandro Ezquerra

Doctor of Ministry Theses and Dissertations

This Doctor of Ministry project addresses the need for intentional pastoral care formation among lay members at the University Church of Christ in Abilene, Texas, with particular attention to its bilingual ministry context. Grounded in the doctrine of the priesthood of all believers as articulated in 1 Pet 2:9, the project argues that pastoral care is not the exclusive responsibility of ordained clergy but a shared calling within the body of Christ. In response to congregational interest in chaplaincy and caregiving, a five-session curriculum titled The Journey of Accompaniment: Forming Hearts for the Ministry of Care was developed to equip …


A Curriculum To Empower And Equip Women For Leadership In The Monash City Church Of Christ In Melbourne, Australia, Devni Yasindra Attygalle May 2026

A Curriculum To Empower And Equip Women For Leadership In The Monash City Church Of Christ In Melbourne, Australia, Devni Yasindra Attygalle

Doctor of Ministry Theses and Dissertations

This thesis addresses women in Christian leadership in the Monash City Church of Christ Melbourne, Australia. The problem identified within this ministry context was a lack of appropriate theological teaching around women in leadership, especially in the areas of preaching, teaching, and leading, which has led to misconceptions and prejudices in the minds of church members, negatively impacting the congregation’s mission. The purpose of the project was to develop a curriculum specific to MCCOC that provides a theological foundation for advocating for future senior leadership roles for women. The curriculum provides biblical teaching on women in leadership that will equip …


The New Wild West: A Case Study Analysis Of The Communication Methods Surrounding Ai Infrastructure In West Texas, Thomas Sorensen May 2026

The New Wild West: A Case Study Analysis Of The Communication Methods Surrounding Ai Infrastructure In West Texas, Thomas Sorensen

Electronic Theses and Dissertations

In the past several years, artificial intelligence has taken the world by storm. It has enabled numerous innovations across all sectors, and its usage continues to grow daily. This increase in demand for AI products has led to the development of AI data centers nationwide. Fueled by competition between the public and private sectors, many projects are underway. This study focuses on one such project in West Texas: the Stargate Data Center. This project is being constructed near Abilene, Texas, and has had an instrumental impact on the daily lives of its citizens. This research project seeks to answer the …


A Roadmap For Equipping Saints For The Work Of Ministry At Sugar Land Church Of Christ, Lewis Anthony Parker Iv Dec 2025

A Roadmap For Equipping Saints For The Work Of Ministry At Sugar Land Church Of Christ, Lewis Anthony Parker Iv

Doctor of Ministry Theses and Dissertations

The purpose of this project was to create a roadmap for a process that invites and equips saints at Sugar Land Church of Christ to work in ministry. As part of the research process, a design team was empaneled and met for eight sessions, during which participants offered valuable insight into Sugar Land’s ministry context. This data informed the final roadmap. Ephesians 4, which discusses the importance of every member getting involved in ministry, serves as the foundation of this project. The work of every member is for the edification of the entire group, and the calling and gift of …


The Spiritual Care Of Hospice Patients With Cognitive Deficits, Shane Sullivan Dec 2025

The Spiritual Care Of Hospice Patients With Cognitive Deficits, Shane Sullivan

Doctor of Ministry Theses and Dissertations

ABSTRACT How can a hospice chaplain know whether their presence and ministry make a meaningful difference when visiting patients with dementia or other serious cognitive impairments? This project thesis seeks to answer that question conclusively. The theological foundation of this project centers on the doctrine of the imago Dei—the image of God—as it relates to individuals who are dying with cognitive deficits. Specifically, it explores how a person who is helpless and near death continues to reflect the image of God. The project intervention described here is the creation of a specialized training guide for hospice chaplains at Bridge Hospice …


Perceived Leadership Behaviors And Workplace Motivation: The Predictive Role Of Generational Cohorts In The U.S. Construction Industry, Leslie D. Klinegardner Aug 2025

Perceived Leadership Behaviors And Workplace Motivation: The Predictive Role Of Generational Cohorts In The U.S. Construction Industry, Leslie D. Klinegardner

Electronic Theses and Dissertations

The purpose of this study was to examine the extent to which perceived leadership behaviors predicted workplace motivation among construction workers across generational cohorts in the Greater Houston, Texas area. Grounded in self-determination theory, the research explored how transformational, transactional, and passive-avoidant leadership behaviors predicted the satisfaction and frustration of psychological needs for autonomy, competence, and relatedness. The analysis also considered whether leadership behaviors and generational cohort served as significant predictors of workplace motivation outcomes. The study followed a quantitative, predictive, cross-sectional design using survey methodology. Data were collected using the Multifactor Leadership Questionnaire (MLQ) and the Basic Psychological Need …


An Exploration In Using Aesthetic Creative Modalities In Professional Supervision, Linda Young May 2025

An Exploration In Using Aesthetic Creative Modalities In Professional Supervision, Linda Young

Doctor of Ministry Theses and Dissertations

This project examines the integration of aesthetic and creative modalities into professional supervision, traditionally dominated by conversation-based methods. Drawing on over thirty years of experience in education, ministry, and supervision, it addresses the need for more creative, diverse, expressive, and reflective tools to be used in professional supervision practice. The study proposes a theoretically and theologically grounded curriculum to equip supervisors in postgraduate training with creative approaches that enrich learning, insight, and practice within the evolving landscape of professional supervision in Australia.


Equipping The Saints For The Work Of Ministry In The East London Church, Andrew C. Fleming May 2025

Equipping The Saints For The Work Of Ministry In The East London Church, Andrew C. Fleming

Doctor of Ministry Theses and Dissertations

The purpose of this project was to implement a qualitative evaluation process to measure the progress of the East London Church’s transition toward a flatter team-based ministry model. The research evaluated the effectiveness, fitness for purpose, and procedural weaknesses of the church's articulated leadership goals, which included equipping members for ministry, increasing member involvement, forming ministry teams, and sharing power and resources. The study employed a mixed-methods approach, integrating quantitative data from two Church Health Assessment (CHA) surveys separated by a three-year interval with qualitative insights from focus groups to provide a comprehensive understanding of the transition process. The CHA …


Hearing God's Word Through Ecclesial Listening, Nathan Burrow May 2025

Hearing God's Word Through Ecclesial Listening, Nathan Burrow

Doctor of Ministry Theses and Dissertations

This project dissertation was designed to enhance ecclesial listening when sermons are preached at the Hillcrest Church of Christ. The challenge of listening to the Word of God in a way that forms community is not unique to Hillcrest. It is a common problem for preachers and churches today. Our context, marked by shifts in church membership, societal division, and the isolating effects of digital culture, calls for a renewed emphasis on listening as a church community. This project explores the ways in which we can cultivate practices that encourage ecclesial listening—a way of hearing the preached Word that draws …


A Qualitative Study Exploring Senior Leaders’ Experiences And Perceptions In Addressing Workplace Sexual Harassment In The U.S. Federal Government: A Systems Perspective, Karen Jane Dean May 2025

A Qualitative Study Exploring Senior Leaders’ Experiences And Perceptions In Addressing Workplace Sexual Harassment In The U.S. Federal Government: A Systems Perspective, Karen Jane Dean

Electronic Theses and Dissertations

Sexual harassment (SH) is a prevalent, costly, and often unreported problem in the U.S. Federal Government. Despite decades of research from multiple perspectives and recommendations to address SH, the problem persists and remains complex. While some researchers and U.S. Government agencies have called upon leaders to commit to eliminating workplace SH, others have suggested using an integrated conflict management system (ICMS) to manage the complexity, nuances, and conflicts. Even though there is a call for leadership to address SH, there is limited documentation in the literature about leaders’ experiences and perceptions in addressing the problem. Therefore, this qualitative study was …


Internal Communication And Organizational Culture: A K–12 District Office Phenomenological Study, Jessica Coleman Scogin Apr 2025

Internal Communication And Organizational Culture: A K–12 District Office Phenomenological Study, Jessica Coleman Scogin

Electronic Theses and Dissertations

This phenomenological study utilized motivating language theory to explore the experiences that K–12 district office staff had with internal communication. The purpose of the study was to find how these experiences impacted an employee’s feelings of safety, value, and positive emotions in the workplace. The lens of motivating language allowed for a view of how empathetic language, meaning-making language, and direction-giving language shaped experiences for employees. Communication is an integral part of the culture of an organization; yet it is often overlooked as an influencing factor in job satisfaction and well-being. In fact, poor internal communication can lead to negativity …


Incorporating Families Experiencing Disabilities Into The Rhythm Of Small Groups At Saturn Road Church Of Christ, Robby John Dec 2024

Incorporating Families Experiencing Disabilities Into The Rhythm Of Small Groups At Saturn Road Church Of Christ, Robby John

Doctor of Ministry Theses and Dissertations

This project addresses the critical gap in the inclusion of families experiencing disabilities within small groups at Saturn Road Church of Christ. The primary aim is to develop a curriculum that raises awareness among small group leaders about this significant issue. To provide a theological reflection on the necessity of such a venture, I explored the topic through the lens of four theological pillars: the image of God, the incarnation, ecclesiology, and eschatological hope. This exploration revealed several key themes that serve as foundational building blocks for the awareness curriculum. Ultimately, the final artifact is an awareness curriculum designed to …


The Lived Experiences Of Women In Construction: Career Supporting Strategies, Cheryl Croall Dec 2024

The Lived Experiences Of Women In Construction: Career Supporting Strategies, Cheryl Croall

Electronic Theses and Dissertations

Women are underrepresented in the United States construction industry, representing only 11% of the workforce, and this lack of diversity in the male-dominated occupation results in barriers to female career advancement. The problem is that women in construction experience obstacles to career progression due to gender work life balance, sexual harassment, and pay inequality; barriers such as these keep women out of leadership roles. Three recommended techniques to support women’s career progression in construction and combat barriers to career advancement include social support, fighting back (openly challenging discrimination), and positive reappraisal (reframing negatives to positives). Understanding the effectiveness of these …


Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace Apr 2024

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …


Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz Mar 2024

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …


Designing A Drama-Based Arts Ministry For The North 10th And Treadaway Church Of Christ, Curtis Alexander King Dec 2023

Designing A Drama-Based Arts Ministry For The North 10th And Treadaway Church Of Christ, Curtis Alexander King

Doctor of Ministry Theses and Dissertations

The North 10th and Treadaway Church of Christ (“Treadaway”) is a small, predominantly African American congregation located in Abilene, Texas, home of Abilene Christian University (“ACU”) and several other institutions of higher learning. Considering ACU’s Church of Christ heritage and continued affiliation with the Churches of Christ, it is no surprise that Treadaway has often served as a “home away from home” congregation for ACU students and recent graduates who choose to remain in the city. The level of integration of the students from ACU and other local colleges into the life and ministry of Treadaway has varied greatly over …


Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson Sep 2023

Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson

Electronic Theses and Dissertations

On May 25, 2020, four Minneapolis police officers reported to the location where an African American man had been accused of trying to use a counterfeit $20 bill in a convenience store. After being taken outside of the store, the man, George Floyd, was eventually placed in the back of a police patrol car, after he was handcuffed. Saying he was claustrophobic and resisting arrest, Mr. Floyd was removed from the patrol car, and placed on the ground on his stomach. One of the patrol officers, the most senior officer present, and a field training officer, placed his knee on …


Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill May 2023

Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill

Doctor of Ministry Theses and Dissertations

ABSTRACT This project is an intervention to develop a theological and theoretical framework

that will become the foundation for a future curriculum for recovering a missional ecclesiology for the pastors of the Baptist Union of Victoria (BUV). Despite mission being central to the overall vision of the BUV, declining numbers, the post-COVID context in Victoria, and an overarching post-Christian and pluralistic context have significantly challenged the centrality and functioning of mission across our denomination. The impetus of this project was the observation that our churches were floundering rather than flourishing in the missional space. Many chronic and acute provocations were …


Cultivating Reproductive Small Group Leaders Within Southwest Church, Springboro, Ohio, Roger D. Hendricks May 2023

Cultivating Reproductive Small Group Leaders Within Southwest Church, Springboro, Ohio, Roger D. Hendricks

Doctor of Ministry Theses and Dissertations

ABSTRACT

This project was designed to address an ongoing challenge within the Southwest Church (SWC) in Springboro, Ohio. The specific challenge that SWC leaders have faced throughout the twenty-five-year history of the church is to continually increase the number of small group options within a growing congregation. Small groups have been identified as the primary vehicle for SWC members to grow as disciples of Jesus Christ. This congregational emphasis has led to the good dilemma of having more individuals willing to participate than lead weekly small groups. In the past few years, SWC leaders have identified the need for the …


Tell Me The Old, Old Story: An Educational Curriculum For Junior Week At Christian Youth Encampment, Justin Lance Simmons May 2023

Tell Me The Old, Old Story: An Educational Curriculum For Junior Week At Christian Youth Encampment, Justin Lance Simmons

Doctor of Ministry Theses and Dissertations

The purpose of this project was to create a curriculum framework for the Junior Week of camp at Christian Youth Encampment (CYE) in DeRidder, LA. The initial step in this project was to develop information on the ministerial context of CYE by investigating its history and interviewing those who have experienced camp both as campers and staff. Next, an examination of theological and theoretical foundations was made, considering the history of narrative in the instruction of children both for Israel and the church. Also, the concept and practices of narrative and its usefulness as a pedagogical tool were explored. Using …


Executing Vision: Operationalizing The Vision Statement Of Logos Preparatory Academy In Sugar Land, Texas, Jason Henderson May 2023

Executing Vision: Operationalizing The Vision Statement Of Logos Preparatory Academy In Sugar Land, Texas, Jason Henderson

Doctor of Ministry Theses and Dissertations

This thesis addresses the problem of finding a way to operationalize the vision statement of Logos Preparatory Academy. Logos Preparatory Academy (Logos Prep) is a school of around six hundred students located in Sugar Land, Texas. After interviewing some of the school founders and student leadership and examining documents from the founding of the school, it became evident Logos Prep is a school in need of a more efficient and effective way to execute the vision statement of “Families and students making an impact for Christ” through the goals set forth in their Portrait of a Graduate. Using the works …


Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola May 2023

Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola

Electronic Theses and Dissertations

The present study investigated and examined the narratives of Argentine women leaders while obtaining and exercising leadership positions. This research was based on narrative theory and the feminist standpoint theory. Argentine female participants (N = 10) were subject to interviews that overall lasted 600 minutes and were conducted through the Zoom platform. Fifty-five pages of single-spaced transcripts were analyzed and studied. The results of this study revealed that Argentine women face major challenges when it comes to tokenism, exclusion, mentorship, and stereotypes that prevent and limit them from reaching and succeeding in leadership positions.


Constructing A Theological Framework That Revitalizes The Missional Nature Of Churches Of Christ In South Australia, Mark Daniel Riessen Mar 2023

Constructing A Theological Framework That Revitalizes The Missional Nature Of Churches Of Christ In South Australia, Mark Daniel Riessen

Doctor of Ministry Theses and Dissertations

This thesis addresses the need for a theological framework that revitalizes the missional nature of Churches of Christ in South Australia. The problem identified within this ministry context was a lack of clear theological principles that informed a common understanding of identity for missional engagement. The purpose of the project was to create a study guide that informs common theological commitments and grounds congregations for missional vitality. A research and development team made up of seven Church of Christ ministers from different backgrounds was assembled to design a curriculum that addressed the problem. Through eight two-hour sessions over four months …


Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis Jan 2023

Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis

Electronic Theses and Dissertations

Although much research has addressed the relationships between leaders and followers, none has focused on these relationships between Black women—specifically, in the context of Black women’s social service organizations and sororities—and the impact the leader’s chosen style of leadership has on the followers’ use of voice. Self silencing is a prominent response to the power dynamic in many leader–follower relationships. The purpose of this study was to describe the interactions between leaders and followers in Black women’s social service organizations and sororities and identify the influence leadership style has on follower engagement. This study extends the application of silencing the …


Refining The Eden Community’S Pathways For Shaping Regenerative Christian Culture In The Apprenticeship For Regenerative Culture, Laura Callarman Dec 2022

Refining The Eden Community’S Pathways For Shaping Regenerative Christian Culture In The Apprenticeship For Regenerative Culture, Laura Callarman

Doctor of Ministry Theses and Dissertations

This Doctor of Ministry thesis presents a project designed to meet a need of the Eden Community, an intentional Christian community, regarding the pathways it uses to shape regenerative Christian culture among college students in its apprenticeship program, ARC. In this thesis, I connect the pragmatic aims of the Eden Community to theological foundations regarding the importance of ecclesial diversity and creative contextualization, features that empower the church to embody a variety of life-giving “alternative stories” with the capacity to present the gospel as truly good news to the entire world.

In this project, a team of nine stakeholders met …


How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel Nov 2022

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …


For-Profit Business Leaders’ Perceptions Of Technology And Conflict Resolution In The Workplace, Sherry Hamilton Latten Jul 2022

For-Profit Business Leaders’ Perceptions Of Technology And Conflict Resolution In The Workplace, Sherry Hamilton Latten

Electronic Theses and Dissertations

This dissertation explored for-profit business leaders’ experiences with technology and conflict resolution. With the rise of technology in communications in the workplace and the risk of miscommunications leading to negative impacts on organizational and individual performance, understanding leader experiences is vital to organizational success. The purpose of this basic qualitative study was to understand for-profit business leaders’ (1) perceptions of technology and conflict resolution in the virtual workplace and (2) perceptions of their leadership styles and the impact on conflict resolution in the virtual workplace. Prior literature regarding the impact of technology on communications revealed mixed results with some studies …