Organizational Communication Commons^™

Crisis Communication Management In Law Enforcement Support Agencies (Study Of The Financial Transaction Reports And Analysis Center), Tri Andriyanto, Hendriyani Hendriyani

Jurnal Komunikasi Indonesia

This study aims to analyze and evaluate crisis communication management in institutions that support law enforcement, with a study at a national institution that supports law enforcement. The analysis is carried out by integrating theories and concepts from crisis communication management in the pre-crisis, during-crisis, and post-crisis stages and their relation to the image restoration strategy that is carried out when a crisis occurs when an institution discloses a case to the public. This study is qualitative research supported by issue monitoring data. Data were obtained through in-depth interviews with internal and external informants as the main data, and document …