Organizational Communication Commons^™

Strengthening Social Capital Through Digital Platform: Neighborhood Community In Dki Jakarta, Syora Alya Eka Putri, Fidan Safira, Rizka Nadhira, Hamdi Hamdi, Ferena Debineva, Nafiza Samditya Putra, Reisa Siva Nandika, Dinda Mutiara Qurani Putri, Ukhti Paundria Nagari, Tivani Shakilla Ervi

Masyarakat: Jurnal Sosiologi

This study investigates how digital platforms can be leveraged to strengthen social capital and thus support sustainable urban development in Jakarta. Despite positive strides, there are several obstacles that hinders the optimal utilization of digital platforms in terms of information dissemination and enhancing stakeholder trust: (1) constraints posed by the communication medium; (2) digital literacy of stakeholders, and (3) ineffective participation of community members. Employing a qualitative method, this case study reveals that stakeholders across all levels play a pivotal role in encouraging participation among community members. Moreover, the findings indicate that utilizing integrated digital platforms for information management within …