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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

I Look To You: Religious Leaders As Social Support In The Management Of Uncertainty Within The African-American Community, Stephen Anthony Spates Dec 2020

I Look To You: Religious Leaders As Social Support In The Management Of Uncertainty Within The African-American Community, Stephen Anthony Spates

Annual Research Symposium of the College of Communication and Information

African-Americans continue to show stronger relationships between spirituality, worship, and daily life. When faced with uncertainty in life, these individuals may look to their religious leadership as a tool for social support and guidance in decision-making. This study uses Uncertainty Management Theory as a framework to look at the relationship between these individuals and their religious leaders. Credibility will also be measured to see if religious leadership can be perceived as credible when dealing with issues that are not based in faith and worship. The importance of this study is seen in understanding how African-Americans are able to cope with …


Building Resilience For Stronger Communities, Barbara Gainey Jan 2020

Building Resilience For Stronger Communities, Barbara Gainey

International Crisis and Risk Communication Conference

Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …