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Organizational Communication Commons

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Organizational Behavior and Theory

Journal

2011

Organizational citizenship behavior

Articles 1 - 2 of 2

Full-Text Articles in Organizational Communication

Affective Organizational Commitment And Organizational Citizenship Behavior: Examining The Relationship Through The Lens Of Equity Sensitivity, Richard S. Allen, W. Randy Evans, Charles S. White Dec 2011

Affective Organizational Commitment And Organizational Citizenship Behavior: Examining The Relationship Through The Lens Of Equity Sensitivity, Richard S. Allen, W. Randy Evans, Charles S. White

Organization Management Journal

The main purpose of this study was to test the relationship between affective organizational commitment (AOC), organizational citizenship behavior (OCB), and equity sensitivity, which heretofore has not been examined. Results revealed an interaction between AOC and equity sensitivity such that persons with an entitled orientation exhibited higher levels of OCB as their degree of AOC increased. Individuals with an entitled orientation and lower levels of AOC exhibited the lowest levels of OCB. This research suggests that organizations should focus on improving the level of AOC in order to increase the citizenship behavior of their entitled members. The moderating effect of …


The Effects Of Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior On Turnover Intentions, Orhan Ulndag, Sonia Khan, Nafiya Guden Jan 2011

The Effects Of Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior On Turnover Intentions, Orhan Ulndag, Sonia Khan, Nafiya Guden

Hospitality Review

The current study investigated the effects of job satisfaction and organizational commitment on organizational citizenship behavior and turnover intentions. The study also examined the effect of organizational citizenship behavior on turnover intentions. Frontline employees working in five-star hotels in North Cyprus were selected as a sample. The result of multiple regression analyses revealed that job satisfaction is positively related to organizational citizenship behavior and negatively related to turnover intentions. Affective organizational commitment was found to be positively related to organizational citizenship behavior. However, the study found no significant relationship between organizational commitment and turnover intentions. Furthermore, organizational citizenship behavior was …