Organizational Communication Commons^™

Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee

Communication Faculty Articles and Research

Limited research has studied workplace satisfaction in a computer-mediated context, particularly with the use of social media. Based on an analysis of an online survey of working adults (N=512) in various companies and organizations in a metropolitan area in Southern California, we tested the relationships among time spent on Facebook interacting with coworkers, employment status, and job satisfaction. Results show that an employee’s satisfaction at work is positively associated with the amount of time they spend on Facebook interacting with co-workers. Contrary to our initial predictions, results to the second and third hypotheses revealed that part time employees reported having …

Incorporating Experiential Theory Into Virtual Strategic Planning Processes, Chris Perkins

Capstone Collection

Experiential learning theories, such as David Kolb’s Experiential Learning Cycle (2015) contribute to more than just learning environments. In this Training Course Linked Capstone I facilitated a six-week strategic planning workshop for the Diversity and Inclusion Advisory Group (DIAG) of AFS-USA, an intercultural youth exchange organization. Kolb’s cycle acted as framework for the workshop. The DIAG operates as a virtual team, with members across the United States, therefore I designed the workshop for implementation via the internet and telephone conversation. I consulted research on virtual team structure and participatory practices in strategic planning in order to design a program which …

Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon

Kansas Library Association College and University Libraries Section Proceedings

Have you ever had a difficult time describing a concept for a project? This can be especially true with collaborative projects between library and IT staff. Library and IT staff have historically been at odds concerning communication due to the use of jargon specific to their area, different working environments and styles, and conflicting best practices and standards that each follow. K-State Libraries and their internal IT department will share the communication issues with solutions from a librarian’s and developer’s perspective. We will also discuss how has influenced processes and methodologies used for collaborative projects between library and IT staff …

Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell

Joseph M. Valenzano III

Description from the publisher's website: From the authors of The Speaker and The Speaker’s Primer comes an innovative new textbook that covers communication curriculum in an approachable way. Communication Pathways introduces a modern approach to the survey course, with concise chapters that emphasize communication theory. The authors organize content around a communication-centric theme: dialogue. A full chapter devoted to dialogic communication unpacks the concept for students; the authors further incorporate and explicate dialogic communication as it applies to subsequent chapter concepts. This theme is unique to the text and is a central element of what the authors aim to accomplish: …

The Emergence Of Efficacy: Effects Of An Orientation Leader Training Program On Participant Self-Efficacy, Hayley Marisa Walker

Communication Studies

This study examined the effects of California Polytechnic State University’s Spring Training Program for student Orientation Leaders on participants. Specifically, the present research explored the impact of the programming on participant levels of self-efficacy over the course of ten weeks. Data were collected from individuals who volunteered to partake in the research by responding to two questionnaires throughout the program. The results show that participants’ reported higher perceptions of self-efficacy at the end of the program than they did at the beginning. Further, such increases are significantly influenced by the performance of, and relationships with, prominent leaders within the program. …

Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian

Guowei Jian

Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical …

Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay

Guowei Jian

Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings …

Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley

Academic Chairpersons Conference Proceedings

Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.

A Study Of The Success Of Group Formation In Virtual Teams Using Computer-Mediated Communications, Eliel Melón-Ramos

CCE Theses and Dissertations

In the digital domain, virtual teams within organizations and corporations are becoming common. Restructuring an organization or corporation is vital because competition and globalization are increasing. In this era of globalization, distributed working groups need to develop a competitive advantage in these ever-changing environments. Historically, teams had experienced problems stemming from geographical and temporal limitations. With the increase of technology in telecommunications, organizations are increasingly forming virtual teams, which have become critical to the survival of nearly any corporate entity.

Virtual teams have some of the same problems that regular teams have. One of the key challenges is the method …