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Organizational Communication Commons™

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Industrial and Organizational Psychology

Journal

Articles 1 - 6 of 6

Full-Text Articles in Organizational Communication

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom Dec 2023

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this Leadership Development feature, the author draws from a wealth of leadership experience in Rotary to explore the importance of leadership in dentistry. Emphasizing the need for self-evaluation through emotional intelligence, the article delves into five key aspects: self-awareness, self-regulation, motivation, empathy, and social skills. The author introduces three leadership styles — Transformational Leadership, Situational Leadership, and Servant Leadership — highlighting their characteristics and benefits. Encouraging readers to adopt diverse leadership styles, the piece underlines the significance of effective leadership in dental practice, community engagement, and organized dentistry.

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Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal Jan 2023

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

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Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach Jul 2021

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …

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Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden Jan 2020

Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden

Concordia Journal of Communication Research

The balance of understanding and discussing personality types is a potential advantage to the effectiveness of a team’s work ethic and communication. Working in a team with members of different personality types that know how to work well with other personality types will achieve team effectiveness more efficiently than a team with a lack of understanding on their own and others’ personality types. It is predicted that the Truity's Type Finder Personality Test on personality types will have a strong, positive impact on overall team performance and team effectiveness. In addition, it can also be predicted that the team that …

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Silent Hands: A Leader’S Ability To Create Nonverbal Immediacy, Linda Talley, Samuel R. Temple Jan 2018

Silent Hands: A Leader’S Ability To Create Nonverbal Immediacy, Linda Talley, Samuel R. Temple

Journal of Social, Behavioral, and Health Sciences

Nonverbal immediacy is a core element of a leader’s ability to lead followers. Nevertheless, there are no empirical studies regarding a link between a leader’s hand gestures and followers’ perceptions of immediacy (attraction to someone) or nonimmediacy (distancing). Guided by Mehrabian’s theory of nonverbal behavior, this study included one independent variable segmented into seven levels (positive hand gestures defined as community hand, humility hands, and steepling hands; three defensive gestures, defined as hands in pocket, arms crossed over chest, and hands behind back; and neutral/no hand gestures) to test for immediacy or nonimmediacy. In this experimental study, participants (n …

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The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer Jun 2017

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …

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