Interpersonal and Small Group Communication Commons^™

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

The Impact Of Leadership Skills On Pbl Group Dynamics, Jaime W. Burke Hicks

Education Theses and Dissertations

This Improvement Science Dissertation in Practice examined the role of intentional leadership instruction in addressing persistent challenges in Project-Based Learning (PBL) group dynamics within a middle school setting. The Problem of Practice centered on students’ inconsistent demonstration of leadership behaviors, including communication and accountability, which limited the effectiveness of group work despite prior exposure to PBL structures. This study was conducted at a university-affiliated public charter school in East Texas, where PBL serves as a core instructional model.

Guided by an Improvement Science framework and structured through a Plan-Do-Study-Act (PDSA) cycle, this study employed a mixed-methods embedded design to evaluate …

9th Gsep Research Symposium - 2025

GSEP Research Symposium

The Ninth Annual GSEP Research Symposium, themed "Building Bridges to Elevate Humanity: Innovations and Insights in Education and Psychology", was hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP) on June 19–20, 2025, at the historic Château d’Hauteville in Switzerland and virtually via Zoom.

This hybrid symposium convened a vibrant global community of students, alumni, faculty, and scholars to share research that addresses real-world challenges, advances scholarly inquiry, and builds pathways for inclusive collaboration and leadership. Spanning a wide array of topics—from artificial intelligence and mental health to trauma-informed practices, educational equity, social justice, and cross-cultural leadership—the …

Global Studies Initiative Faculty Report: Communications 120: Interpersonal Communication, Sarah Benevento

Global Studies Initiatives in Arts and Sciences 2025

No abstract provided.

Gender Moderation On Students’ Adoption Of Whatsapp For Learning-Support Communication In Sub-Saharan Africa, Douglas Yeboah, Paul Nyagorme, Brandford Bervell, Godfred Yaw Koi-Akrofi, Awo Esaah Bempong

Journal of Educational Technology Development and Exchange (JETDE)

Gender moderation in students’ adoption of WhatsApp for supporting distance learning has not been explored. This study applied the Unified Theory of Acceptance and Use of Technology model to analyze the moderation effects of gender on students’ adoption intentions of WhatsApp for learning. Multi-stage sampling techniques were used to obtain 273 participants. Data were collected using structured questionnaire and analyzed using partial least squares structural equation modeling. Results showed that gender significantly moderated the effects of(a) performance expectancy on behavioral intention such that the effect was stronger for males than females, and (b) social influence on behavioral intention such that …

Spatial Mapping With Polaroid Post-Its, Angela C. Dittmar, Katie Claiborne

Arts-Based Collaborative instructional materials

No abstract provided.

The Impact Of A 4-Domain Wellness-Initiative Curriculum On Internal Medicine Resident Physicians, Esha Vallabhaneni, Luigi Cubeddu, Ryan Petit, Fernando Poli, Premal Patel, Cynthia Rivera

HCA Healthcare Journal of Medicine

Background

There is a trend toward fostering well-being, or the state of being happy and healthy, within the medical community. Historically, resident physicians have faced high rates of distress during training. A structured well-being curriculum in residency programs may shift residents' mindsets from survival and resilience to one centered on purpose, engagement, and joy.

Methods

An original well-being curriculum was administered to residents in person at a single institution every 5 weeks for approximately 10 well-being workshops, totaling around 20 hours of curriculum exposure during every academic year. The well-being curriculum was divided into 4 domains: cognitive distortions and problematic …

A Call To Examine Queer Instructors’ Identity Disclosures In The Classroom, Mac Clark

Feminist Pedagogy

Despite the academy and students’ attitudes progressing towards queer instructors (Boren & McPherson, 2018), there is limited scholarship regarding the disclosure of queer identities in the classroom. In ignoring issues of queer disclosure, the communication discipline fails to challenge heteronormative assumptions of instructor identity. My Critical Commentary asks feminist scholars to go beyond traditional conceptions of instructor identities to combat this marginalization. I assert researchers should prioritize deconstructing heteronormativity, apply queer theory, and revisit notions of the classroom closet in their scholarship. By doing so, I argue communication scholars will equip institutions to better support queer faculty and students alike.

Using “Slow” To Reframe Failure: Fusing Wisdom From The Slow Movement With Self-Compassion Principles To Transform Communication Failures, Christine E. Crouse-Dick

Feminist Pedagogy

This pedagogical approach invites students to critically examine conventional conceptions of failure. Informed by principles of the Slow Movement and self-compassion, this teaching activity prompts recurring reflection on who has power to define failure and how our responses to perceived failures shape our identities, relationships, and trajectories. Through reflective writing, speaking, and listening exercises, students are encouraged to reframe evaluations of communication failures with a lens that prioritizes contemplation, holistic context, self-companionship, and openness. By challenging masculinized notions of failure that lack self-compassion, this approach cultivates a growth mindset and helps students find more equitable, collectively compassionate interpretations of perceived …

Catching Up To Yesterday: An Argument For A Practical Application Of Creativity For Inspiring Change From A Content-Based Course Delivery To A 21st-Century Skills-Based Delivery, Darren Chapman

Creativity and Change Leadership Graduate Student Master's Projects

This project is a creative vision for how college-level courses could be changed to deliver the most important skills students need in the 21st century—moving toward an essential employability skills-based delivery process while training vocational (content) skills. Technology is outpacing humans' ability to adapt and adopt to it, making it increasingly difficult to keep pace with technological change. This has wide-ranging effects on each of us – productively, emotionally, and perhaps physically. Colleges are at the forefront of educating citizens about the working world to improve their productivity, incomes and their sense of intrinsic motivation. However, these same colleges are …

Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson

Electronic Theses and Dissertations

On May 25, 2020, four Minneapolis police officers reported to the location where an African American man had been accused of trying to use a counterfeit $20 bill in a convenience store. After being taken outside of the store, the man, George Floyd, was eventually placed in the back of a police patrol car, after he was handcuffed. Saying he was claustrophobic and resisting arrest, Mr. Floyd was removed from the patrol car, and placed on the ground on his stomach. One of the patrol officers, the most senior officer present, and a field training officer, placed his knee on …

Cold Calling In The Classroom: Exploring Student Perceptions Of Instructor Communication Using The Face Negotiation Theory, Cynthia Chinazo Nnagboro

Theses and Dissertations--Communication

Using face negotiation theory (Ting-Toomey, 1988) as a theoretical framework, this dissertation sought to determine students’ perceptions of instructor communication during classroom discussions where instructors use cold calling tactics. According to FNT, students perceived that self-construal determines their face concern as either self, other/mutual face. Therefore, an instructor must determine the best facework strategies to prevent face loss during classroom discussions to maintain optimal student outcomes in communication satisfaction and motivation to participate. This was accomplished by using 8 hypothetical vignettes, a pilot test and an experiment that measured face threat, face support, student communication satisfaction and motivation, intention to …

Journal Of Communication Pedagogy, Complete Volume 6, 2022

Journal of Communication Pedagogy

No abstract provided.

Medicine Is Humbling, Victoria E. Coutin

be Still

As I near the last couple of months of third-year clinical rotations in medical school, this short letter represents my own reflection on the experiences this year that have shaped me.

During your third year of medical school, every month you may find yourself in a completely new environment. These were some of the thoughts that kept me grounded and helped me better integrate myself into each of these new environments.

Review Of Small Group Communication: Forming And Sustaining Teams, Justin Walton

Communication and Theater Association of Minnesota Journal

Review of Small group communication: Forming and sustaining teams (2021) by Jasmine Linabary and Moon Castro found at https://open.umn.edu/opentextbooks/textbooks/small-group-communication-forming-sustaining-teams.

A Qualitative Study On Nurse Facilitators Of Mind-Body Skills Groups, Paula D. Blake-Beckford

Mindfulness Studies Theses

The Center for Mind-Body Medicine (CMBM), founded by Dr. James Gordon, provides communities with evidence-based Mind-Body Skills Groups (MBSGs) that foster self-care, self-awareness, and self-expression. MBSGs range from 8 to 12-week series on various mind-body practices wherein group members meet, practice, and reflect on the impact of mind-body skills in their lives. Research has demonstrated that participants in MBSGs have positive outcomes. Healthcare professionals (HCPs), especially nurses, gain resiliency from MBSGs. As facilitators of MBSGs, nurses develop essential skills transferable to clinical and educational settings. MBSGs are therapeutic for adult participants with chronic stress. Prior to this thesis, only one …

The Secret Sauce Of Online Community Of Practice During Covid-19 Pandemic: Nonviolent Communication, Yonty Friesem, Elizaveta Friesem

Journal of Media Literacy Education

The challenges of work-family balance while being asked to move to remote instruction and engage students creatively have affected us all globally on multiple levels - from our professional identity, to our own health, mortality and purpose in life. The idea behind Nonviolent Communication (NVC) is that as Rosenberg (2015/1999) put it, it is a language that celebrates life. Applying these practices in a community building initiative of the Media Education Lab during the COVID-19 pandemic supported our community not only for their professional needs, but also and most importantly in their social and emotional resiliency to keep positive their …

Exploring The Possibilities Of And Prospects For The Interpersonal And Family Communication Classroom, Mick Brewer

Title III Professional Development Reports

This blog post offers a brief review of some of the discussions had at the 2021 107th annual National Communication Association annual conference.

Journal Of Communication Pedagogy, Complete Volume 5, 2021

Journal of Communication Pedagogy

No abstract provided.

The 12 Fundamentals Of Highly Effective Communicators: Teaching Theory-Based Professional Communication To Pharmacy Students, Erin Donovan, Laura Brown, Calandra Lindstadt, Billy Table, Elham Heidari, Andrew Coolidge, Suheib Omran, Sharon Rush

Journal of Communication Pedagogy

Pharmacists are increasingly expected to communicate skillfully, yet few Doctor of Pharmacy (PharmD) curricula include theoretically-derived or evidence-based communication training. The 12 Fundamentals of Highly Effective Communicators is a pedagogical tool that we developed to teach principles of communication to two consecutive cohorts of PharmD students in their second year (P2). Students were asked to reflect on which of the 12 Fundamentals they found most helpful in their pharmacy training and practice. The most frequently selected Fundamental was “There is no ‘one size fits all’ message that will work in EVERY situation.” Students provided specific examples of how they perceived …

An Active Learning Approach To Listening: The Coin Drop Activity, Ronda Leahy, Michael Tollefson

Communication and Theater Association of Minnesota Journal

There is considerable research examining listening, as it is an important skill. While listening skills are important, very little instructional time is devoted to developing those skills (Hopper, 2007). After completion of this activity, students are able to describe their own listening process and assess listening techniques. This activity works well to introduce the concept of listening and various components within the listening process. Students do not typically think of listening as a skill that they can improve. When we discuss the listening process, we can recall this activity to illustrate the connection between sensing and processing.

Stereotyping: An Open Conversation On The Establishment, Nature, And Impact Of Stereotypes On Society, Christina M. Van Essen

Communication and Theater Association of Minnesota Journal

Stereotypes are generalizations about groups of people that have impacted predominantly marginalized communities. We typically use stereotypes against a generalized other and some stereotypes have become part of our perceptual sets. This activity attempts to re-humanize stereotypes by confronting students with known stereotypes and makes students reflect on the impact of stereotypes on people’s lives.

A Precarious Prediction: Applying Predicted Outcome Value Theory To Classroom First Impressions, Joshua N. Westwick

Communication and Theater Association of Minnesota Journal

First impressions have a significant impact on our initial and long-term communication interactions. The predicted outcome value theory suggests that the initial impressions we make upon meeting someone new stimulate us to make predictions about potential outcomes and values of continuing or terminating a relationship (Sunnafrank, 1986). This classroom activity provides an opportunity to explore predicted outcome value theory through application and discussion-based learning. Students have praised the activity and demonstrated growth in the learning outcomes.

Uncommon And Non-Traditional Urban Relationship Strategies: From Relationship Loss To Relationship Recovery, Lasonya L. Moore

Journal of English Learner Education

With increasing student diversity across our nation, there is a growing need to scale up educational innovations related to building holistic relationships. Many students in K-12 public schools enter educational settings with uncommon and nontraditional ways of building and developing longitudinal relationships that allow students to thrive and not just survive. Specifically, teachers/educators feel ill-equipped and ill-trained to adequately support the increasing number of English learners(ELs) and Exceptional education students (specifically Students of Color (SOC) with emotional and behavioral disorders) identified in inclusive classrooms. Thus, there remains an urgent need to share uncommon and non-traditional strategies to develop and build …

A Discourse Analysis Of Student-To-Student Conversations In A Secondary School Physical Science Laboratory Setting, Jennifer Faith Oramous

Graduate Theses and Dissertations

This qualitative grounded theory study applies Discourse Analysis (DA) to focus on the student-to-student (SS) “productive conversation” occurring within groups engaged in several activities in a physical science laboratory with a goal to identify aspects and patterns of such conversation. In this study, Student-to-Student Productive Talk (SSPT) stated in relation to the accepted definitions of classroom productive talk. SSPT is on-topic discussion between students that meet the requirements of productive conversation such as visible thinking and argumentation. The form of analysis applied in this study was derived from Classroom Discourse Analysis by Cazden (2001), Gee (2014a; 2014b), and Rymes (2016). …

Barriers To Post-Secondary Success, Douglas Swanson, Najeana Henderson, Maritza Sloan

Dissertations

This study reviews factors that prior studies have identified or failed to consider as barriers to post-secondary success. The three main areas include academic success for Latinx students after high school, organizational systems and their impact on African-American students’ postsecondary readiness, and what workers think of their high school education with regards to career preparedness.

Five factors are identified as major barriers for Latinx students to continue in a higher education system. A survey of former students from Saint Louis, Missouri, and Dallas, Texas, metroplex area identified 56 Latinx students that participated in an initial survey. This led to a …

Assessing Interpersonal Communication In Dental Hygiene Students Providing Geriatric Care, Lasandra Wilson

EWU Masters Thesis Collection

Purpose: This study examined the implementation of an educational module regarding development of communication skills between dental hygiene students and the geriatric population. The educational module assessed students’ perceived abilities and confidence in communicating with the geriatric population. Subsequently, a standardized rubric determined if there is a difference between how faculty assess students, patients assess students, and students assess themselves.

Methods: Dental hygiene students from the University of South Dakota participated in the educational module and completed pre and post tests. Voice recordings from student-patient interactions in the clinic setting were evaluated by faculty, patients, and students using a rubric …

Critical Media Literacy Approaches To Violence Prevention: A Research Note, Emily A. Moorhouse, Hayley Brooks

Journal of Media Literacy Education

Sexual violence is a global phenomenon needing sustainable interventions. The article extends findings from media literacy scholars by exploring ways that critical media literacy (CML) pedagogies can be used to teach affirmative consent education for the purposes of violence prevention. The article is not a curriculum blue-print, as the pedagogies are still being piloted for adolescents in Ontario. However, the rationales for bridging consent education and critical media literacy apply transnationally. Engaging educators and students with critical analysis of media and creative media production is key to transformative learning about consent, within and beyond the classroom. The article ends by …

Changing The Habitat At Academic Conferences: Using A Learning Ecosystem With Active Learning During A Panel Presentation, Gail Morton, Lee Olson, Stephanie Miranda, Adam Griggs, Kristen Bailey, Christian Pham, Kathryn Wright

Georgia Library Quarterly

Abstract

In order to assess the effectiveness and feasibility of an active learning event during a panel presentation at an academic conference, Mercer University librarians presenting at the Georgia Libraries Conference switched the traditional way panel presentations are modeled. Instead of the question and answer session following a brief overview of the presentation, we moved our physical position in the room, closer to the participants in order to have a more intimate conversation with attendees. Using two active learning techniques, discussion and brainstorming, the presenters started a conversation with attendees about project ideas involving teaching faculty members, librarians, and students …

Strategies Exemplary Social Studies Teachers’ Implement When Facilitating Discussions About Race, Candice Nicole Jasmer

Electronic Theses and Dissertations

Teachers experience difficulty in introducing some sensitive and controversial issues in the classroom environment. The purpose of this qualitative instrumental case study was to identify strategies that exemplary secondary social studies teachers implement when facilitating classroom discussions about sensitive and controversial issues, specifically, racial issues framed within Singleton and Linton’s 4 agreements of courageous conversations: stay engaged, speak your truth, experience discomfort, and accept and expect nonclosure. This study utilized qualitative data collection. Semi-structured, online one-to-one internet-based interviews were used to document the lived experiences of exemplary secondary social studies teachers and the strategies they use when facilitating discussions about …