Health Communication Commons^™

A Qualitative Analysis Of Youtube-Based Dietary Messaging On Type 2 Diabetes For South Asians, Sukhmani K. Dhaliwal

Honors Undergraduate Theses

While South Asians experience a disproportionately high risk of Type 2 Diabetes Mellitus (T2DM), culturally tailored dietary guidance remains limited within healthcare settings. As digital platforms increasingly serve as sources of health information, YouTube has grown as a prominent space for the publishing and consumption of dietary advice. This study examines how diet-related messaging about T2DM is communicated in YouTube videos directed at South Asian populations.

Using qualitative thematic analysis, 21 videos published between 2016 and 2025 by influencers with a wide reach were analyzed. Videos were selected based on relevance to South Asian audiences, focus on dietary management of …

Investigating The Persuasive Potential Of Communicating With Generative Artificial Intelligence Chatbots For Mental Health: The Roles Of Perceived Message Contingency, Cognitive Elaboration, And Issue Involvement, Hanyoung Kim, Yanyun (Mia) Wang

Human-Machine Communication

With the ever-increasing adoption of generative artificial intelligence (GenAI) chatbots in diverse communication roles, there is a burgeoning need to address how people process and respond to messages from these technologies. This study explores the theoretical mechanisms by which the use of GenAI chatbots influences persuasive outcomes related to mental health, examining perceived message contingency and cognitive elaboration as mediators, and issue involvement as a moderator between the two mediators. Through an experimental setting using ChatGPT, compared to non-conversational online resources, we discovered that GenAI chatbot use led to greater cognitive elaboration through an increased sense of message contingency, leading …

Exploring Patient-Provider Communication In Indian American Populations: A Scoping Review, Pranav S. Nadella

Honors Undergraduate Theses

Effective provider-patient communication directly influences patient satisfaction, treatment adherence, and health outcomes, yet the unique experiences of Indian Americans—one of the fastest-growing U.S. populations—remain underexplored in communication research. This scoping review, following Joanna Briggs Institute guidelines, systematically mapped the existing literature on provider-patient communication involving Indian Americans. Eleven studies met inclusion criteria, with data extracted on methods, populations, and seven coded aspects related to communication.

Findings revealed a narrow focus on first-generation immigrants and women, leaving men’s experiences and second-generation voices largely unexamined. Communication was shaped by language discordance, cultural stigma, family involvement, trust dynamics, and health literacy. No studies …

Giving Voice To The Voiceless: Health Communication And Female Fieldworkers In Central Florida, Sofia Salazar

Graduate Thesis and Dissertation 2023-2024

This qualitative research project examined health experiences of female agricultural workers in central Florida. Specifically, this study identified the most common physical and mental health illnesses and issues reported by female agricultural workers, their health-related decision-making processes, methods used to access health-related information, and the challenges they encounter when attempting to access health-related information, support, and services. In total, 21 interviews were conducted with women who had worked for at least one year as an agricultural worker in central Florida. The data was analyzed for emergent themes based on a codebook developed using the IDEA model as a theoretical framework. …

The Association Between Patient Race/Ethnicity/Culture, Physician-Patient Communication, And Patient Outcomes: A Systematic Review, Maazen Khan

Honors Undergraduate Theses

Research shows that health disparities exist among patients of varying races, ethnicities, and cultures in the United States. Numerous studies have suggested that these disparities may be partly associated with physician-patient communication. The larger project that this thesis is a part of is a mixed-methods analysis of physician-patient communication across patient race, ethnicity, and culture. This thesis specifically excluded qualitative studies and focused on how such communication can affect health outcomes. Sixty-nine studies were identified and appraised for quality. Of these, only four associated physician-patient communication with the health outcomes of patients. These studies had inconsistent results, highlighting the gap …

Examining Patient-Physician Communication As A Form Of Mutual Persuasion Using The Conversational Argument Coding Scheme, Pritam Kanthala

Honors Undergraduate Theses

Communication between the patient and the physician in clinical encounters has traditionally been considered a passive interaction on the side of the patient, whereby the healthcare provider examines the patient's condition and circumstances, evaluates the situation, and prescribes a certain treatment plan or procedural solution that will heal the patient's ailment. However, recent research and fundamental communications understanding strongly emphasizes that effective communication is a two-way endeavor that ideally should involve input and insight from both sides of the conversation. Treating all clinical interactions as a one-way didactic experience where a provider usually goes through a checklist of commonalities would …

Ivf So White, So Medical: Digital Normativity And Algorithm Bias In Infertility On Instagram, Caitlyn M. Jarvis, Margaret M. Quinlan

Human-Machine Communication

Increasingly, women experiencing infertility are turning online to social media platforms, like Instagram, to engage with a support network and foster empathy. However, Instagram is also noted for its augmentation of White, cis, and heteronormative femininity through a process of silencing and minoritizing alternative, non-White voices. Through an inductive analysis of the most frequently used infertility hashtags, we collected and analyzed 252 Instagram posts to investigate how these algorithmic practices may socially construct the idealized IVF experience through communicating normative expectations. We identify predominant patterns of use that reinforce stratification within infertility treatments as primarily accessible to White women and …

A Transdisciplinary Emergent Approach For Systems And Interventions (Easi), Chaithanya Renduchintala

Electronic Theses and Dissertations, 2020-2023

In modeling human behavior and social structures several factors can emerge over time this can be attributed to the availability of new data, increased complexity, changes to the organizational structure, interventions, introduction of innovative technology or services and due to improved knowledge and treatments. We hypothesize a new class of emergent decision support systems that continually evolve to account for this "Causal Drift". In this work, we illustrate the application of the Emergent Approach to Systems and Intervention (EASI™) methodology with the example of Community Intervention Activity Model (CIAM) to reduce the rate of diabetic hospitalization at the local/ county …

The Effects Of The Communication Techniques Of Concern Elicitation And Mutual Agenda Setting On The Satisfaction, Self-Efficacy, And Understanding Of A Patient After A Provider Encounter, Ajay Bharathan

Honors Undergraduate Theses

The goal of this investigation is to explore the relationship of health provider communication techniques and their impact on patient understanding, satisfaction, and self-efficacy. This investigation looked at the two specific communication techniques of concern elicitation and mutual agenda setting which occur during the beginning of a medical visit. Encounters were recorded with patient knowledge and transcribed to be analyzed. Following a coding manual created from both previous research and original input, the transcripts were organized and read through to process data. Focusing on the two communication techniques—concern elicitation and mutual agenda setting—I looked at the beginning of the encounter …

Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam

International Crisis and Risk Communication Conference

This study examined how Historically Black Colleges and Universities (HBCUs) in the United States used framing as an issue management strategy in promoting COVID-19 vaccine. A content analysis of HBCUs’ (N = 268) COVID-19 vaccine-related messages showed that institutional leaders primarily used thematic frames over episodic frames. In other words, the COVID-19 vaccination was promoted as a community issue by emphasizing safety and well-being of the community. Black leaders’ vaccine communication mostly focused on background information, research data, and statistics related to vaccination and vaccine effectiveness. Such use of framing strategies may indicate black leaders’ trust and openness in vaccine …

Covid-19 News Frames In Sports Headlines In England: A Content Analysis, Yazeed Aljasser

International Crisis and Risk Communication Conference

This study examined the nature of sports reporting of COVID19 in England by employing framing analysis on a sample of five newspapers. Through a quantitative content analysis, this study revealed how sports news coverage framed the COVID19 virus in these newspapers: The Times, The Daily Telegraph, The Daily Mirror, The Daily Mail, and the Sun. The findings revealed that Competition and Players and Staff frames were the Major frames in the headlines media news organizations reported on COVID19. Implications and future research needs are discussed.

Human-Machine Communication: Complete Volume. Volume 3. Diffusion Of Human-Machine Communication During And After The Covid-19 Pandemic

Human-Machine Communication

This is the complete volume of HMC Volume 3. Diffusion of Human-Machine Communication During and After the COVID-19 Pandemic

What Will Affect The Diffusion Of Ai Agents?, James W. Dearing

Human-Machine Communication

For billions of people, the threat of the Novel Coronavirus SARS-CoV-2 and its variants has precipitated the adoption of new behaviors. Pandemics are radical events that disrupt the gradual course of societal change, offering the possibility that some rapidly adopted innovations will persist in use past the time period of the event and, thus, diffuse more rapidly than in the absence of such an event. Human-machine communication includes a range of technologies with which many of us have quickly become more familiar due to stay-athome orders, distancing, workplace closures, remote instruction, home-bound entertainment, fear of contracting COVID-19, and boredom. In …

The Role Of Vidura Chatbot In The Diffusion Of Knowcovid-19 Gateway, Kerk F. Kee, Prasad P. Calyam, Hariharan Regunath

Human-Machine Communication

The COVID-19 pandemic is an unprecedented global emergency. Clinicians and medical researchers are suddenly thrown into a situation where they need to keep up with the latest and best evidence for decision-making at work in order to save lives and develop solutions for COVID-19 treatments and preventions. However, a challenge is the overwhelming numbers of online publications with a wide range of quality. We explain a science gateway platform designed to help users to filter the overwhelming amount of literature efficiently (with speed) and effectively (with quality), to find answers to their scientific questions. It is equipped with a chatbot …

Communicative Development And Diffusion Of Humanoid Ai Robots For The Post-Pandemic Health Care System, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed

Human-Machine Communication

As humanoid robot technology, anthropomorphized by artificial intelligence (AI), has rapidly advanced to introduce more human-resembling automated robots that can communicate, interact, and work like humans, we have begun to expect active interactions with Humanoid AI Robots (HAIRs) in the near future. Coupled with the HAIR technology development, the COVID-19 pandemic triggered our interest in using health care robots with many substantial advantages that overcome critical human vulnerabilities against the strong infectious COVID-19 virus. Recognizing the tremendous potential for the active application of HAIRs, this article explores feasible ways to implement HAIRs in health care and patient services and suggests …

The Effects Of Situational And Individual Factors On Algorithm Acceptance In Covid-19-Related Decision-Making: A Preregistered Online Experiment, Sonja Utz, Lara N. Wolfers, Anja S. Göritz

Human-Machine Communication

In times of the COVID-19 pandemic, difficult decisions such as the distribution of ventilators must be made. For many of these decisions, humans could team up with algorithms; however, people often prefer human decision-makers. We examined the role of situational (morality of the scenario; perspective) and individual factors (need for leadership; conventionalism) for algorithm preference in a preregistered online experiment with German adults (n = 1,127). As expected, algorithm preference was lowest in the most moral-laden scenario. The effect of perspective (i.e., decision-makers vs. decision targets) was only significant in the most moral scenario. Need for leadership predicted a stronger …

Our Future Arrived: Diffusion Of Human-Machine Communication And Transformation Of The World For The Post-Pandemic Era, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed

Human-Machine Communication

The world is getting into a new phase in history. For the first time, humans are verbally communicating and developing meaningful relationships with non-living objects. AI is a wormhole to open a gateway to the new world, and the COVID-19 pandemic prepared the world to transform its system to be an open system that responds to, communicates with, and utilizes the remnants coming out of the wormhole of the new world. Now, we urgently need to create a holistic discourse on how we can recognize, develop, or shape the identities of communicable machines as people develop a partnership with them. …

Leveraging The Rhetorical Energies Of Machines: Covid-19, Misinformation, And Persuasive Labor, Miles C. Coleman

Human-Machine Communication

The rampant misinformation amid the COVID-19 pandemic demonstrates an obvious need for persuasion. This article draws on the fields of digital rhetoric and rhetoric of science, technology, and medicine to explore the persuasive threats and opportunities machine communicators pose to public health. As a specific case, Alexa and the machine’s performative similarities to the Oracle at Delphi are tracked alongside the voice-based assistant’s further resonances with the discourses of expert systems to develop an account of the machine’s rhetorical energies. From here, machine communicators are discussed as optimal deliverers of inoculations against misinformation in light of the fact that their …

An Ethical Framework For Communicating Public Health Crises: A Case Analysis Of The Covid-19 Pandemic, Qingjiang (Q. J.) Yao

International Crisis and Risk Communication Conference

These Identifying the traditional principle of medical ethics of autonomy as a major factor that hinders epidemiological investigation and the understanding of a novel virus, this study adopts an ethical framework, consisting of the axes of ethical devotions (local, national, continental, and global) and ethical reasoning approaches (deontological and teleological), to analyze the approaches of communicating global public health crises like the COVID pandemic. The argument is made to endorse a global devotion with teleological reasoning in a large-scale public health crisis that needs global collaboration to cope with.

Stakeholders’ Responses To The Covid-19 Pandemic: A Blueprint For Health Crisis Communication, Lisa Bergson, Thomasena Shaw, Nancy Van Leuven

International Crisis and Risk Communication Conference

In March of 2020, the COVID-19 pandemic changed everything. This qualitative phenomenological study of undergraduate communication students in a 4-year public university explored how as primary stakeholders for universities, students responded to the pandemic. Using Protective Action Decision Model (PADM), the researchers explored students’ perceptions of the risk of contracting COVID-19 and the protective actions recommended, and how perceptions influenced protective action decision making and behavioral responses. This study fills a gap in the crisis communication literature by focusing on stakeholder perspectives rather than the typical organizational responses to crises; it affirmed the sequential nature of PADM and suggests it …

When The Pandemic Impacts The Most Vulnerable: Analyzing Crisis And Risk Messages Aimed At Latinx Individuals About Covid-19, Sofia Salazar, Deanna D. Sellnow

International Crisis and Risk Communication Conference

Guided by the IDEA model, this pilot study analyzes the perceptions about coronavirus (COVID-19) messages created to be distributed to the Latinx community in the United States. This study has been conducted to test the research questions proposed and the instruments so a second study can be executed based on Latinx populations in Florida communities. A survey was distributed among students from different ethnicities. A comparative analysis was run with the responses from the students who identified as Latinx and the students who identified as non-Latinx. The results demonstrated that components such as internalization, explanation, and action are present in …

The Idea Model As An Effective Instructional Crisis And Risk Communication Framework To Analyze The Cdc’S Messages Aimed At Hispanics In The Covid-19 Era, Sofia E. Salazar

International Crisis and Risk Communication Conference

This study explores, through a thematic analysis, the messages published in Spanish in the Holiday Celebrations and Small Gatherings [Celebraciones y pequeñas reuniones por las fiestas] section of the Center for Disease Control and Prevention's website (CDC). To analyze these messages, this study used the IDEA model. The conclusions suggest CDC prioritized internalization and action messages over distribution and explanation in this section of the website. The conclusions also show that although the CDC incorporated all elements of the IDEA model in the messages, the information shared was a mere translation of the English version of the Holiday Celebrations and …

Navigating Troubled Waters: Applying The Idea Model To The Flint Water Crisis, Monica Mayer

International Crisis and Risk Communication Conference

This study examines the instructional crisis communication surrounding the water crisis in Flint, Michigan. Although pre-crisis government communications were widely criticized for their failure to adequately warn the public about dangerous levels of lead and other carcinogenic chemicals in Flint’s water, instructional messaging during the crisis has not received the same level of attention. This study employs qualitative content analysis to examine the website content from the EPA, U.S. Department of Health and Human Services, Michigan governor’s office, Genesee County Health Department, and Flint mayor’s office through the lens of the IDEA model during the height of the crisis. The …

2021 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2021 International Crisis and Risk Communication Conference (ICRCC) held virtually March 8-10, 2021. The goal of the ICRCC is to bring together prominent professional risk and crisis communication practitioners and academic scholars from around the world to spend a few days networking and engaging in conversation about issues and problems related to risk and crisis communication in a variety of contexts (e.g., natural disasters, political crises, food safety issues, biosecurity, health epidemics and pandemics).

Image Restoration Strategies For The (Mis-) Handling Of Covid – 19 Pandemic In Greece, Neofytos Aspriadis

International Crisis and Risk Communication Conference

During the COVID-19 pandemic outbreak all countries around the world used several kinds of response strategies to protect public health and control the outbreak. The main aim was to stop the disease from spreading into the community and put a pressure on the health system of the countries. However, severe measures like lockdown of cities and countries brought side-crises like economic pressure on the individuals, corporations and even the state itself. Although the Greek Government was considered to have managed the first phase of the crisis in March effectively, during the aftermath of the first phase, the complete opening of …

Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak

International Crisis and Risk Communication Conference

A qualitative study was conducted of the response to student deaths by the administrators of two rural high schools. The events are looked at in the dual context of incident management and communication processes, using Coordinated Management of Meaning (CMM) theory. Interviews were conducted with administrators and with members of a student support team that responded to these and similar events. The study finds that negotiation of meaning that takes place between students, and between students and caregivers, is key in students’ processing of the event that they are experiencing. It can also equip them to be more resilient to …

Police Reform: Understanding Interspersed Social Influences And The Propagation Of Public Policy During Covid19, Alexia L. Knox

International Crisis and Risk Communication Conference

Social influence is described as a communications theory which involves three psychological processes: compliance, identification and internalization. The theory applies supplemental data from social psychology frameworks consisting of normative conformity and informative conformity research. Individuals can be influenced to demonstrate social behaviors and many of us can be influenced to change our behaviors depending on our psychological or social needs at that time. Propaganda is another social influence that affects crisis communications. These topics will be discussed to better understand social influence and social behaviors while also analyzing legitimate authority interpositions during the coronavirus global crisis. Further, this research task …

2021 International Crisis And Risk Communication Conference Program, Conference Organizers

International Crisis and Risk Communication Conference

Program to the to the 11th Annual International Crisis and Risk Communication Conference sponsored by the Nicholson School of Communication and Media.

Teaching And Researching With A Mental Health Diagnosis: Practices And Perspectives On Academic Ableism, Ann Green, Alyssa _, Lucia Dura, Patrick Harris, Leah Heilig, Bailey Kirby, Jay Mcclintick, Emily Pfender, Rebecca Carrasco

Rhetoric of Health & Medicine

Abstract: Nine people with mental health diagnoses wrote a dialogue to discuss how we navigate our conditions and ask for accommodations within an academic setting. We cogitate on the challenges of obtaining a diagnosis, how and when we disclose, the affordances and challenges of our symptoms, seeking accommodations, and advocating for ourselves. We consider how current scholarship and other perspectives are changing the conversation about mental health in the academy. We conclude that while the 2008 revisions to the Americans with Disabilities Act have addressed necessary accommodations, that those with mental health conditions are still seeking access.

Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse, R. Tyler Spradley

International Crisis and Risk Communication Conference

Risk communication includes safety messages to reduce the likelihood of hazard and increase the likelihood of reliability. Hunter’s education in the state of Texas uses safety messages to reduce fatal or injurious incidents and to promote a positive image of hunting as a safe, leisure sport. Analysis of Texas’ hunters education training materials and messages related to safety reveals that safety messages construct an image of hunters as practicing safety first, conservationists, ethical, law abiding, and other-oriented. Given Texas safety record, much is to be learned about safety messaging that adopts a positive or ideal image that the trainee identifies.