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Artificial intelligence

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Full-Text Articles in Communication Technology and New Media

The Algorithmic Narcissus: Ai Validation And The Atrophy Of The 'Athletic' Social Self, Ilham Phalosa Reswara, Anggi Mayangsari Sep 2026

The Algorithmic Narcissus: Ai Validation And The Atrophy Of The 'Athletic' Social Self, Ilham Phalosa Reswara, Anggi Mayangsari

Jurnal Psikologi Sosial

Artificial intelligence systems designed around continuous affirmation and minimal friction are becoming increasingly prominent as social and relational partners in everyday life. This article examines how sustained interaction with such frictionless AI systems may reshape the developmental conditions under which social selfhood forms and is maintained. Drawing on Cooley's (1902) looking glass self, Kohut's (1971) concept of optimal frustration, and the developmental literature on social competence, the article argues that frictionless AI may distort the social mirror through which identity forms, remove the manageable frustration that appears necessary for psychological growth, weaken empathic capacity, and erode the social stakes that …


The Self-Aware Room: A Framework For Operational Self-Awareness In Evolvable Blended Environments, David B. Smith Aug 2026

The Self-Aware Room: A Framework For Operational Self-Awareness In Evolvable Blended Environments, David B. Smith

Publications and Research

The Self-Aware Room (SAR) is a room-scale research environment developed within the larger Balanced Blended Space and Blended Reality Performance System research trajectory. Rather than treating the room as a conventional “smart” environment composed of fixed automation technologies, SAR approaches it as an evolvable blended environment made from physical, virtual, conceptual, sensory, computational, and performative relationships. Its defining feature is not any particular sensor, model, or output device, but the set of transformations through which physical activity becomes structured observation, bounded representation, interpreted state, governed decision, and mediated response.

This paper develops the conceptual and methodological foundations of SAR as …


Fostering Responsible Ai Use In Communication: An Integrated Approach To Digital Literacy Education, Omer Keynan, Liron Mishkin Drezner, Yuval Gozansky Jul 2026

Fostering Responsible Ai Use In Communication: An Integrated Approach To Digital Literacy Education, Omer Keynan, Liron Mishkin Drezner, Yuval Gozansky

Journal of Media Literacy Education

The paper presents an innovative approach to teaching digital literacy to eighty-two B.A. communication students, focusing on artificial intelligence (AI). Over a semester, students developed proficiency in using AI tools for content creation while exploring their ethical implications. The course integrated practical skills with ethical considerations, providing hands-on experience with AI platforms and facilitating critical discussions on issues such as AI biases. For their final projects, students created social media campaigns using AI tools, accompanied by introspective reports on their creative process and ethical reflections. We aimed to equip future communication professionals with skills to navigate AI-driven content creation responsibly. …


Automated Media: Challenges And Opportunities For Media Literacy Education, Arnaud Claes, Jerry Jacques, Antonin Descampe, Victor Wiard Jul 2026

Automated Media: Challenges And Opportunities For Media Literacy Education, Arnaud Claes, Jerry Jacques, Antonin Descampe, Victor Wiard

Journal of Media Literacy Education

This paper offers a theoretical reflection on the evolving landscape of automated media, focusing on how automation and so-called Artificial Intelligence (AI) are reshaping traditional media-related practices and the competences required for media literacy. It examines how automated media technologies, such as recommendation algorithms and generative AI, might reshape the critical skills necessary to navigate a complex digital ecosystem. By framing AI-driven media practices through a social-action perspective and treating media as human activities, we argue that media literacy models should encompass competences related to the operation of computational automata, particularly through the management of inbound and outbound information flows. …


Ai Humanizers, Pragmatists, Skeptics: A Cluster Analysis Of Normative Attitudes For Ai’S Capabilities And Roles, Kate K. Mays, Ekaterina Novozhilova Jan 2026

Ai Humanizers, Pragmatists, Skeptics: A Cluster Analysis Of Normative Attitudes For Ai’S Capabilities And Roles, Kate K. Mays, Ekaterina Novozhilova

Human-Machine Communication

This study explores people’s attitudes about artificial intelligence’s (AI) capabilities through a normative lens. Drawing from literature on phenomenological, ontological, and heuristic judgments about machines, we aim to better understand what capabilities people think AI should be able to have and how that relates to enthusiasm about having AI take certain roles in their lives. Survey participants (N = 601) were grouped via two-step clustering based on their attitudes, revealing three clusters: AI humanizers, who expect empathy and social interaction from AI; AI pragmatists, who expect cognitive capabilities; and AI skeptics, who prefer AI with limited human-like traits and emphasize …


The Role Of Artificial Intelligence In Reducing Internet Crimes Against Children, Malyssa Shaw Dec 2025

The Role Of Artificial Intelligence In Reducing Internet Crimes Against Children, Malyssa Shaw

Student Scholar Symposium Abstracts and Posters

When generative artificial intelligence (AI) first surfaced and broke into the public sphere, my immediate concern was in its development, implementation, and harmful applications. I was not surprised when deepfake technology rapidly advanced alongside these new developments and impacted women and children worldwide. Disproportionately, they have been made victims of intimate media forgery as early as the 1990s, with an unprecedented uptick in recent years as a direct result of these developments. In response, I wrote "Deepfake, Real Harm: Protecting Children in the Age of AI", analyzing data specifically regarding child sexual abuse material (CSAM) created with artificial intelligence while …


Beyond The Csu Ai Initiative Rollout: Exploring The Continued Uses, Gratifications, And Literacy Of Generative Artificial Intelligence Integration At Cal Poly, San Luis Obispo, Marshall Piros, Kaylie Marrs Dec 2025

Beyond The Csu Ai Initiative Rollout: Exploring The Continued Uses, Gratifications, And Literacy Of Generative Artificial Intelligence Integration At Cal Poly, San Luis Obispo, Marshall Piros, Kaylie Marrs

Communication Studies

This case study examines the use of ChatGPT on the California Polytechnic State University, San Luis Obispo (hereafter referred to as Cal Poly or Cal Poly, San Luis Obispo) campus as part of the system-wide CSU AI Initiative. This is a follow-up study to previous work in which the researchers examined AI usage and gratifications during the early rollout of the CSU AI Initiative during Spring 2025. Using a qualitative approach, we used semi-structured interviews (N = 24) to gather in-depth perspectives on AI usage, gratifications, concerns, and definitions of AI literacy from students and faculty. Findings indicate that while …


The Future Is Now: Empowering Society Through Ai Literacy, Jason S. Wrench, Sanae Elmoudden Dec 2025

The Future Is Now: Empowering Society Through Ai Literacy, Jason S. Wrench, Sanae Elmoudden

Milne Open Textbooks

Artificial Intelligence (AI) is no longer a futuristic concept—it is the reality of the present. From the algorithms shaping our social media feeds to the generative tools transforming our workplaces, AI has permeated every aspect of modern life. The Future is Now moves beyond the hype to provide a comprehensive roadmap for understanding, navigating, and shaping this technological revolution.

Demystifying the Machine

This textbook serves as a user-friendly guide to the “black box” of AI. It breaks down complex technical concepts—from machine learning and neural networks to large language models—making them accessible to students across all disciplines. By establishing a …


From Prompt To Prejudice: Visual Evidence From Ai Image Generation Platforms, Jinu K. Varghese, Padma Rani Nov 2025

From Prompt To Prejudice: Visual Evidence From Ai Image Generation Platforms, Jinu K. Varghese, Padma Rani

Markets, Globalization & Development Review

This study examines how AI image generation systems perpetuate digital orientalism through systematic cultural representation patterns that increasingly shape global digital markets and international development discourse. Using visual social semiotics methodology, we conducted comparative analysis of Midjourney and ChatGPT platforms across nine culturally specific prompts examining religious imagery, contemporary social dynamics, and power structures in Indian cultural contexts. Our findings reveal that both platforms consistently reproduce colonial-era representational frameworks despite culturally sensitive prompting and advanced technical capabilities. The analysis identifies three systematic patterns: temporal displacement strategies that acknowledge modernity while containing it within orientalist categories, institutional validation requirements that privilege …


Persepsi Mahasiswa Ilmu Perpustakaan Terhadap Penggunaan Perangkat Ai Llm Dalam Pencarian Informasi, Danisya Laila Zahra, Muhamad Prabu Wibowo Oct 2025

Persepsi Mahasiswa Ilmu Perpustakaan Terhadap Penggunaan Perangkat Ai Llm Dalam Pencarian Informasi, Danisya Laila Zahra, Muhamad Prabu Wibowo

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

The increasing use of generative artificial intelligence (AI) among university students is driving changes in the way they seek and manage information, including in academic contexts. ChatGPT and DeepSeek AI are two AI platforms based on Large Language Models (LLMs) that are increasingly utilized as tools to support information seeking processes. This study aims to analyze the preferences of students from the Library and Information Science Program, Faculty of Humanities, Universitas Indonesia (FIB UI), in using these two platforms. The research employs a case study method with a qualitative approach, involving in-depth interviews with ten students. This study explores their …


Teaching About Abortion Access With Charley The Chatbot, Laura E. Willis, Kim O'Neill, Nicole Cushman Oct 2025

Teaching About Abortion Access With Charley The Chatbot, Laura E. Willis, Kim O'Neill, Nicole Cushman

Feminist Pedagogy

Following the Dobbs v. Jackson Women's Health Organization (2022) decision which countermanded federal abortion protections, artificial intelligence (AI) can be used to identify, monitor, and track people seeking medical treatment. The teaching activity presented here asks students to consider data privacy concerns and the role of AI in seeking abortion care, before introducing them to Charley the Chatbot, an AI interface designed to protect and inform abortion seekers. Students interact with the chatbot based on a series of fictional vignettes about abortion seekers in various stages of pregnancy and geographic locations. Following a peer discussions, students examine both how restrictive …


College Students’ Perceptions Of Artificial Intelligence (Ai) Risks And Benefits In Pakistan, Rauf Arif, Muhammad Ittefaq, Lamia Zia Aug 2025

College Students’ Perceptions Of Artificial Intelligence (Ai) Risks And Benefits In Pakistan, Rauf Arif, Muhammad Ittefaq, Lamia Zia

Human-Machine Communication

With the rapid advancements in technology over the past 2 decades, it has become crucial to understand people’s attitudes toward artificial intelligence (AI) adoption and its associated risks. Given the increasing access to the AI technologies, it is imperative to examine how young people in non-Western societies like Pakistan perceive AI risks and benefits. We conducted an online survey of college students who had used AI technology in the past 6 months. The results of our study indicate that the majority of college students view AI technology positively and perceive it as an opportunity to enhance workplace productivity. In addition, …


Prompted By Me. Generated By Chatgpt, David J. Gunkel Aug 2025

Prompted By Me. Generated By Chatgpt, David J. Gunkel

Human-Machine Communication

This essay—which is not only about human-machine collaboration but is a performance in human-machine collaboration—interrogates the shifting terrain of authorship and creativity in the age of generative artificial intelligence (GAI). Challenging both the instrumentalist view of technology and the romantic myth of the singular genius, it argues for a reconceptualization of creative production as distributed, dialogical, and co-constituted. Drawing on both theoretical innovations in poststructuralism and the practices of pre- and post-modern content creators, the essay repositions the algorithm not as a mere tool but as an active participant in the generation of meaning. In doing so, it exposes and …


College Students' Perceptions Of Artificial Intelligence (Ai) Risks And Benefits In Pakistan, Rauf Arif, Muhammad Ittefaq, Lamia Zia Aug 2025

College Students' Perceptions Of Artificial Intelligence (Ai) Risks And Benefits In Pakistan, Rauf Arif, Muhammad Ittefaq, Lamia Zia

Faculty Scholarship

With the rapid advancements in technology over the past 2 decades, it has become crucial to understand people’s attitudes toward artificial intelligence (AI) adoption and its associated risks. Given the increasing access to the AI technologies, it is imperative to examine how young people in non-Western societies like Pakistan perceive AI risks and benefits. We conducted an online survey of college students who had used AI technology in the past 6 months. The results of our study indicate that the majority of college students view AI technology positively and perceive it as an opportunity to enhance workplace productivity. In addition, …


Insights From Educators: Integrating Ai Literacy Into Media Literacy Education In Practice, Stephanie Jean Tsang Jul 2025

Insights From Educators: Integrating Ai Literacy Into Media Literacy Education In Practice, Stephanie Jean Tsang

Journal of Media Literacy Education

Through in-depth interviews with junior high school teachers in Hong Kong who participated in a media and artificial intelligence literacy program intervention, this research highlights the importance of prioritizing values and ethics education over technical proficiency when incorporating artificial intelligence (AI) into media literacy training. While quantitatively assessing students’ literacy levels posed challenges, future media literacy programs should concentrate on introducing technological terminology and concepts, promoting awareness of potential issues, instilling values for responsible technology use, and fostering empathy to create a harmonious online environment. By focusing on fundamental values and key concepts rather than following fleeting AI trends, educators …


Revisiting The Diffusion Of Innovations Theory In The Digital Era: Adoption Of Artificial Intelligence In Social Media, Aliaa Khaled Elshabassy Jan 2025

Revisiting The Diffusion Of Innovations Theory In The Digital Era: Adoption Of Artificial Intelligence In Social Media, Aliaa Khaled Elshabassy

Theses and Dissertations

The present study aims at revisiting the applicability of Rogers’ diffusion of innovations theory in the digital era, particularly in relation to recent advancements in Artificial Intelligence and their use in social media. The role of generational differences in influencing the adoption and non-adoption of these technologies is also explored. Drawing on the rich insights of qualitative data, the researcher adopts a multi-method approach comprising seventeen interviews with academic and professional experts and four focus group discussions among different generations to collect first-hand insights on AI adoption in the present time. AI was itself used for qualitative data analysis, including …


The Adoption Of Ai In Zimbabwe’S Newsrooms: A Case Of Zimpapers And Alpha Media Holdings, Muchemwa Silence Mugadzaweta Jan 2025

The Adoption Of Ai In Zimbabwe’S Newsrooms: A Case Of Zimpapers And Alpha Media Holdings, Muchemwa Silence Mugadzaweta

Master of Arts in Digital Journalism

Artificial Intelligence (AI) has changed the face of journalism in many ways. Newsrooms across the world are deploying AI in various aspects of news gathering distribution and creation. Many newsrooms are also at different stages when it comes to AI adoption. The general objective of this study was to examine the adoption of AI in two media houses in Zimbabwe: Zimpapers and Alpha Media Holdings (AMH), from newsroom operations and insights from journalists and editors to understand their perception and views on the future of journalism in the wake of AI technologies as well as documenting the status thereof. This …


The Influence Of Artificial Intelligence On Journalism: Exploring Ethical Considerations For Kenyan Newsrooms, Manny Grace Anyango Jan 2025

The Influence Of Artificial Intelligence On Journalism: Exploring Ethical Considerations For Kenyan Newsrooms, Manny Grace Anyango

Master of Arts in Digital Journalism

The 21st century is defined by rapid technological advancements, among which artificial intelligence (AI) stands as a transformative force. AI's integration into journalism has redefined traditional workflows, offering unprecedented automation, efficiency, and audience engagement opportunities. However, these advancements raise significant ethical concerns, including biases, transparency, accountability, and privacy. This study examines AI's integration into journalism, focusing on Kenyan newsrooms Tuko News, Nation Media Group, and BBC to explore its impact on journalistic practices and ethics. Employing a qualitative approach, the research captures insights from journalists, editors, and technical staff, examining the specific AI tools in use, their impact, ethical challenges, …


Examining The Status Of Ai Use Guidelines In Editorial Policies Of Kenyan Digital Media Houses And Challenges In Their Formulation And Implementation In Newsrooms, Nickson Mwirigi Mbaabu Jan 2025

Examining The Status Of Ai Use Guidelines In Editorial Policies Of Kenyan Digital Media Houses And Challenges In Their Formulation And Implementation In Newsrooms, Nickson Mwirigi Mbaabu

Master of Arts in Digital Journalism

Integrating AI in Kenyan digital media houses presents opportunities and challenges, underscoring the need for formal guidelines in newsrooms. This study examined the status of AI use guidelines in the editorial policies of Kenyan media houses, along with the challenges involved in formulating and implementing these guidelines. Semi-structured interviews served as the primary data collection method, conducted with editors and reporters from four purposively selected media houses: Nation Media Group (NMG), Kenyans.co.ke, Nairobileo.co.ke, and Sauce.co.ke, all based in Nairobi. A total of 14 journalists were interviewed. Additionally, editorial policies of the selected media houses were analysed to assess if AI …


Ai-Based Steganography Method To Enhance The Information Security Of Hidden Messages In Digital Images, Nhi Do Ngoc Huynh, Jiajun Jiang, Chung-Hao Chen, Wen-Chao Yang Jan 2025

Ai-Based Steganography Method To Enhance The Information Security Of Hidden Messages In Digital Images, Nhi Do Ngoc Huynh, Jiajun Jiang, Chung-Hao Chen, Wen-Chao Yang

Electrical & Computer Engineering Faculty Publications

With the increasing sophistication of Artificial Intelligence (AI), traditional digital steganography methods face a growing risk of being detected and compromised. Adversarial attacks, in particular, pose a significant threat to the security and robustness of hidden information. To address these challenges, this paper proposes a novel AI-based steganography framework designed to enhance the security of concealed messages within digital images. Our approach introduces a multi-stage embedding process that utilizes a sequence of encoder models, including a base encoder, a residual encoder, and a dense encoder, to create a more complex and secure hiding environment. To further improve robustness, we integrate …


Computer-Mediated Communication And Artificial Intelligence Strategies In Arts Entrepreneurship, Anna Blake Dec 2024

Computer-Mediated Communication And Artificial Intelligence Strategies In Arts Entrepreneurship, Anna Blake

Journal of Arts Entrepreneurship Education

This study analyzes the potential of artificial intelligence (AI) using computer-mediated communication (CMC) theory to prospect areas for innovation in an emerging field that is rapidly becoming integrated within our everyday lives as well as in the marketplace. In order to demonstrate how arts entrepreneurs can effectively and ethically leverage AI technologies to communicate with their audiences and stakeholders, I examine as case studies the work of individual artists including Grimes. The CMC framework is used to examine art as a form of communication, illustrate how AI changes the nature of art, challenge the extant concepts of identity and intellectual …


A Systematic Review Of The Effects Of Ai-Assisted Moderation On Individuals And Groups, Zehui Yu, Lukas Otto, Dennis Assenmacher, Claudia Wagner Nov 2024

A Systematic Review Of The Effects Of Ai-Assisted Moderation On Individuals And Groups, Zehui Yu, Lukas Otto, Dennis Assenmacher, Claudia Wagner

Human-Machine Communication

This review paper provides a conceptualization of AI-assisted content moderation with various degrees of autonomy and summarizes experimental evidence for how different levels of automation in content moderation and related losses of autonomy affect individuals and groups. Our results show that current research predominantly focuses on individuallevel effects, necessitating a shift toward understanding the impact on groups. The study highlights gaps in exploring different levels of AI-assisted moderation interventions and misalignments of different conceptualizations that make comparing research results difficult. The discussion underscores the prevailing emphasis on harmful content removal and advocates for investigating more constructive moderation techniques, emphasizing the …


Wired To Offend: Cancel Culture Meets Generative Artificial Intelligence, Andrew Prahl, Shanice Koh Jie Qing, Justina Tan Ann Qi Nov 2024

Wired To Offend: Cancel Culture Meets Generative Artificial Intelligence, Andrew Prahl, Shanice Koh Jie Qing, Justina Tan Ann Qi

Human-Machine Communication

Cancel culture has been limited to individuals and corporations being cancelled. However, AI is also getting cancelled, challenging our understanding of machine autonomy and cancel culture. This paper investigates how AI cancellation is discussed on X (Twitter) using a recent AI cancellation incident involving Nothing, Forever, an AI-generated parody of Seinfeld. Qualitative content analysis is performed on 734 relevant posts to extract the main categories dominating the discourse, including emotional expression, attitudes toward AI, and discussion of human versus AI qualities. The results provide insights regarding how people perceive the autonomy of AI and who is responsible for AI output.


Considering Ai For The Classroom To Boost Civic Learning And Democratic Engagement, Joseph P. Zompetti, Lance R. Lippert, Stephen K. Hunt Sep 2024

Considering Ai For The Classroom To Boost Civic Learning And Democratic Engagement, Joseph P. Zompetti, Lance R. Lippert, Stephen K. Hunt

eJournal of Public Affairs

Artificial Intelligence (AI) poses significant risks to society generally and higher education specifically. However, it offers potential benefits in terms of students’ civic learning and democratic engagement. By equipping students with the skills to use AI for the common good and fostering their awareness of the potential dangers of AI, we can bolster democracy. In this article, we explore the status quo along with expectations and near-term predictions for AI. Next, we explore some of the most significant and common concerns related to AI. Finally, we draw upon a variety of resources, identify “best practices,” analyze the strengths and weaknesses …


Framing The Future: Exploring Ai Narratives In Indonesian Online Media Using Topic Modelling, Adi Wibowo Octavianto, Ambang Priyonggo, Yearry Panji Setianto Aug 2024

Framing The Future: Exploring Ai Narratives In Indonesian Online Media Using Topic Modelling, Adi Wibowo Octavianto, Ambang Priyonggo, Yearry Panji Setianto

JURNAL KOMUNIKASI INDONESIA

Artificial Intelligence (AI) is a transformative force shaping society, and online media plays a pivotal role in shaping public perceptions of it. Given the media’s influence, understanding its framing of recent AI advancements, such as the emergence of Large Language Models (LLMs) like ChatGPT, becomes increasingly critical. These models have revolutionized human-machine interaction and are subject to media narratives that can significantly influence public understanding and policy. This research explores the framing of AI narratives in Indonesian online media through the utilization of topic modelling. The study aims to uncover the dominant narratives and themes surrounding AI, including the nuanced …


Scla 521 Ai In Society, Bert Chapman Aug 2024

Scla 521 Ai In Society, Bert Chapman

Libraries Faculty and Staff Presentations

Provides access to information resources on societal impacts of artificial intelligence from multiple libraries databases covering multiple disciplines including government information resources.


Ten Myths About Artificial Intelligence In Education, Louie Giray Jun 2024

Ten Myths About Artificial Intelligence In Education, Louie Giray

Higher Learning Research Communications

Objectives: I analyze, deconstruct, and debunk prevalent misconceptions about artificial intelligence (AI) in education.

Methods: This study identifies and presents ten common myths about AI in education, followed by concise explanations that counter each myth with the corresponding reality, relying on credible sources and evidence.

Results: AI does not replace educators; it lacks the vital human qualities crucial for effective learning experiences. Thus, it can complement rather than substitute for educators. Physical classrooms remain pivotal for fostering student engagement, an element AI cannot fully replicate, challenging the notion of AI replacing the need for traditional classrooms. Despite excelling in specific …


Authentic Impediments: The Influence Of Identity Threat, Cultivated Perceptions, And Personality On Robophobia, Kate K. Mays Jun 2024

Authentic Impediments: The Influence Of Identity Threat, Cultivated Perceptions, And Personality On Robophobia, Kate K. Mays

Human-Machine Communication

Considering possible impediments to authentic interactions with machines, this study explores contributors to robophobia from the potential dual influence of technological features and individual traits. Through a 2 x 2 x 3 online experiment, a robot’s physical human-likeness, gender, and status were manipulated and individual differences in robot beliefs and personality traits were measured. The effects of robot traits on phobia were non-significant. Overall, subjective beliefs about what robots are, cultivated by media portrayals, whether they threaten human identity, are moral, and have agency were the strongest predictors of robophobia. Those with higher internal locus of control and neuroticism, and …


In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen Jun 2024

In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen

Human-Machine Communication

Trust certification through so-called trust seals is a common strategy to help users ascertain the trustworthiness of a system. In this study, we examined trust seals for AI systems from two perspectives: (1) In a pre-registered online study participants, we asked whether trust seals can increase user trust in AI systems, and (2) qualitatively, we investigated what participants expect from such AI seals of trust. Our results indicate mixed support for the use of AI seals. While trust seals generally did not affect the participants’ trust, their trust in the AI system increased if they trusted the seal-issuing institution. Moreover, …


Understanding Older People’S Voice Interactions With Smart Voice Assistants: A New Modified Rule-Based Natural Language Processing Model With Human Input, Zhengxu Yan, Victoria Dube, Judith Heselton, Kate Johnson, Changmin Yan, Valerie Jones, Julie Blaskewicz Boron, Marcia Shade May 2024

Understanding Older People’S Voice Interactions With Smart Voice Assistants: A New Modified Rule-Based Natural Language Processing Model With Human Input, Zhengxu Yan, Victoria Dube, Judith Heselton, Kate Johnson, Changmin Yan, Valerie Jones, Julie Blaskewicz Boron, Marcia Shade

College of Journalism and Mass Communications: Faculty Publications

The COVID-19 pandemic has expedited the integration of Smart Voice Assistants (SVA) among older people. The qualitative data derived from user commands on SVA is pivotal for elucidating the engagement patterns of older individuals with such systems. However, the sheer volume of user-generated voice interaction data presents a formidable challenge for manual coding. Compounding this issue, age-related cognitive decline and alterations in speech patterns further complicate the interpretation of older users’ SVA voice interactions. Conventional dictionary-based textual analysis tools, which count word frequencies, are inadequate in capturing the evolving and communicative essence of these interactions that unfold over a series …