Communication Commons^™

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

Competency-Based Education: A Framework For A More Efficient And Safer Aviation Industry, Flavio A. C. Mendonca, Julius Keller, Brian G. Dillman

Publications

Aircraft design and reliability as well as pilots’ education and training have steadily and significantly improved in the last 20 years. Nevertheless, high-profile accidents still occur, even when the aircraft and related systems are operating adequately. Controlled flight into terrain, runway incursion accidents, and loss of control in flight are examples of mishaps in which inadequate decision-making, poor leadership, and ineffective communication are frequently cited as contributing factors. Conversely, the investigation of accidents (e.g., US Airways Flight 1549, in the U.S. on Jan. 15, 2009) and serious incidents (e.g., TAM Linhas Aereas Flight 3756 in Brazil on June 17, 2011) …

Effectiveness Of Social Media Marketing Strategies For Beauty Accounts On Instagram, Gitaine Reis

University of the Pacific Theses and Dissertations

Social media content strategies have been created and used for years as a way to advertise and influence market decisions in various industries. The reason for their effectiveness should be adequately studied so that we can have a better understanding of which strategies are successful and which ones are not. This study identifies effective social media content strategies, with a focus on brand and customer-centric strategies. After a content analysis of 251 Instagram posts from Huda Beauty and Glossier’s accounts, the hypotheses stating that brand-centric strategies will be more effective and all the strategies will be a useful way to …

A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush

Walden Dissertations and Doctoral Studies

Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …

Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James

Walden Dissertations and Doctoral Studies

Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …

Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes

Walden Dissertations and Doctoral Studies

AbstractThe problem that this study addressed was eye gaze technology for nonverbal students with cortical visual impairment (CVI). There are no studies examining educators’ viewpoints on the usefulness of eye gaze technology for communication and language development of nonverbal students with CVI. The purpose of this basic qualitative study was to explore what educators think about the usefulness of eye gaze technology on communication and language development for nonverbal students with CVI. The conceptual framework applied to this basic qualitative study was based on the unified theory of acceptance and use of technology (UTAUT) and John Dewey’s pragmatism theory. The …

The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe

Walden Dissertations and Doctoral Studies

Abstract The communication patterns of leaders in the workplace are vital to ensuring productivity and meeting organizational mission and goals. The quality of workplace communication from the leaders impacts the perceptions of employees about the workplace and their ability to fulfill organizational missions and goals. Communication can be delivered through multiple technological means, in person, and in writing. Message delivery also can convey the tone of the sender. The purpose of this case study was to identify the communication patterns between the executive leaders and six of eight site leaders of a nonprofit counseling center focused on serving children and …

Effective Weather Messaging: Applying The Bad News Response Model To Hurricane Warnings, April S. Carr

College of Graduate Studies: Theses & Dissertations

Sweeny and Shepperd (2007, 2009) proposed the Bad News Response Model (BNRM), outlining three effective responses (i.e., Watchful Waiting, Active Change, Acceptance) as a function of the perceived controllability, likelihood, and severity of bad news. In the current study, we have adapted the BNRM, previously used in health-related scenarios, to explore the relationship between message content and responses in the context of hurricane warnings. Participants viewed hurricane warnings manipulated by severity (Category 1 vs. Category 5) and the inclusion of call-to-action statements (CTAs). The present study attempted to evaluate the effects of severity and controllability on participants’ engagement in desirable …

Evaluating Social Media As A Medium Of Private Communication Through Steganographic Images, Kendall Weldon Coles

Graduate Theses, Dissertations, and Problem Reports (ETD)

Social media is a vastly used communication tool with billions of users worldwide. These social networks provide users the ability to share their ideas and thoughts through the messages, videos, and images that they post. The images that are shared can possibly be embedded with private messages through the use of a steganographic tool. The messages are embedded in a fashion that doesn’t change the visual appearance of an image. This allows for these types of images to hide in plain sight, which creates the possibility of someone communicating privately in a public social media setting. This project proved how …

When Darkness Descends: A Narrative Analysis Of Maternal Resilience Following Hurricane Maria, Sara Potter

Dissertations, Master's Theses and Master's Reports

Within the last 40 years, academic research on disasters has focused on resilience as applied to individual adaptive capacities, rebuilding resources, and policy-driven solutions. While there has been an increased awareness of the many gendered dimensions of post-disaster recovery, women’s and mother’s agency in such situations is still largely ignored. Thus, this dissertation adopts a maternal focus, arguing that mothers are not merely vulnerable subjects but critical agents of post-disaster recovery for families, communities, and social systems more generally.

To analyze mothers’ resilience, I looked to the aftermath of Hurricane Maria in Puerto Rico as an illustrative case and field …

Communications In The Time Of A Pandemic: The Readability Of Documents For Public Consumption, Catherine Ferguson, Margaret Merga, Stephen Winn

Research outputs 2014 to 2021

© 2021 The Authors Objective: Government communications in a crisis can influence public health outcomes. This research aimed to investigate if written communications of the most commonly sought sources of COVID-19 information available on the internet have readability levels commensurate with those of the general public. Methods: Online documents from the World Health Organization (WHO), and the governments of Australia, the UK and the US were assessed for readability using an online instrument that calculated scores for the Flesch Reading Ease Score, the SMOG Index and the Readability Consensus Grade Level. Results: Similar to the previous research, most documents assessed …

Parenting And Sharenting Communication For Preventing Juvenile Delinquency, Suranto Aw, Pratiwi Wahyu Widiarti, Benni Setiawan, Normah Mustaffa, Mohd Nor Shahizan Ali, Chatia Hastasari

Informasi

The focus of this research is to examine the communication techniques between parents and children in the context of parenting and giving advice (sharenting) for the prevention of children or adolescents' delinquency. The informants of this research were students, teachers, parents, and community leaders from two countries (Indonesia and Malaysia). Data were collected utilizing the focus group discussion techniques via Zoom meeting platform. Data were analyzed using interactive analysis which includes four stages, namely: data collection, data reduction, display data, and drawing a conclusion/verification. The results show that parenting and sharenting communication are strategic forums to guide adolescents to avoid …

Language Concordance In Medicine And The Need For Medical Schools To Require Taking A Foreign Language As An Intervention Method To Minimize Language Barriers In The U.S., Mary K. Yousif

Honors College Theses

During medical school future student doctors are exposed to a multitude of patients, both natives and non-natives. However, there is no course offering (such as a foreign language or culture class) provided within the curriculum that prepares them for these future interactions. With communication being one of the primary skills used in healthcare, it is imperative to discuss the effects it can cause on a patient if not established. Overall, the goal of this research is to conduct a literary investigation regarding this matter and educate the medical community about the importance of providing effective communication in medicine. This begins …

Message Journal, Issue 4: Design Politics What Are The Politics Of Your Design And What Is The Design Of Your Politics?, Peter Jones, Camilla Afanador-Llach, Anne Berry, Sarah Rutherford, John Calvelli, Kristen Coogan, James Dyer, Cathy Gale, Anne M. Giangiulio, Elizabeth Herrmann, Chae Ho Lee, Gwen Lettis, Pamela Napier, Adam De Eyto, Muireann Mcmahon, Omari Souza, Dave Wood

Message Graphic Communication Design Research

No abstract provided.

Through The Screen: Disability, Aging And Technology, Shoshannah E. Buxbaum

Capstones

The Covid-19 pandemic has fundamentally altered what it means to stay connected. These are stories of how technology has shaped the lives of people with disabilities and seniors in Utah. This half-hour audio documentary, accompanying images and text delve into everything from getting hooked up to the internet for the first time, to the hurdles and expanded opportunities of remote work.

https://shoshannah-buxbaum.medium.com/through-the-screen-bb14b1c992ca

Chief Nurse Executive Work Engagement: System Leadership Through A Natural Disaster, Strike, And Pandemic, Ryan Fuller

Doctor of Nursing Practice (DNP) Projects

Problem. In a 21-hospital region of a 39-hospital integrated health system, CNE turnover peaked at 63% (12 CNEs) in 2015. Interviews were conducted in 2019 with 12 CNEs across the region to understand potential issues related to CNE job satisfaction. Responses revealed concerns regarding empowerment, alignment, work-life balance, information transparency/sharing, and recognition. While identifying a solution to address CNE concerns, the organization experienced successive crisis events during a 12-month period that included a record-setting wildfire, multiple labor union strikes, and a novel pandemic. The regional leadership team (RLT) required new approaches to facilitate effective communication during a crisis between the …

Whiteness In Sports Media: Analyzing Mediated Epl Content For Racialized Narratives, Bradley A. Fountain

All HCAS Student Capstones, Theses, and Dissertations

Using Critical Race Theory (CRT) and critical rhetoric of race, this study identifies messages of whiteness present in the narratives produced by sports media in order to highlight the presence of racial discrimination in the English Premier League (EPL). Since sports is a field with increased social impact, the EPL is an important place to center CRT’s agenda and contest dominant narratives. Focusing specifically on Sky Sports, the EPL’s official broadcasting partner, this study examines both verbal and nonverbal racialized messages across their matchday content. The findings suggest that Sky Sports supports the racial hierarchy in the EPL by communicating …

How Museum Utilize Social Media On Communication, Jiake Han

School of Professional Studies

With the development of Internet, social media became more and more popular among people. Many industries realize the importance of social media in business. Traditionally, museum concentrates more on personal visual experience, which is hard to be replaced by online media. However, museums now also put more concentrate on social media platform because it expands the way of engagement. Especially, for Coronavirus, many organizations including museums have to close. Therefore, museums have to depend more on social media platforms to communicate with audiences. This research aims at finding how different kind of social media help museum communicate and engage with …

Family Communication Patterns During Recovery Maintenance: Relapse Prevention For Alcoholics & Addicts, Adam Pyecha

Communication & Theatre Arts Theses

The following thesis is research into the Family Communication Patterns (FCP) (McLeod & Chaffee, 1972) of “alcoholics and drug addicts” (ADA) with long-term recovery stages III and IV. Improving relapse rates of ADA in early recovery stage I and stage II may require knowledge about the family communication environment and family type of those ADA with extended recovery time. This is an exploratory descriptive of FCP and family typology of 81 ADA identifying as Twelve-step fellowship (TSF) members recovering from the disease of addiction (Jellinek, 1947; 1960). Data was collected via online questionnaire with adapted scales; AWARE 3.0 relapse awareness …

Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier

University Libraries Faculty Scholarship

The COVID-19 pandemic has forced many libraries in the United States to focus on providing remote services and reimagine in-person services. At the same time, many library users are not or cannot visit physical buildings and may not be easy to reach. Libraries are communicating new service methods, protocols for health and safety, new and changing hours, policies, and more. This article discusses how libraries are communicating with patrons during the COVID-19 pandemic.

The Cowl - V.85 - N.6 - Nov 12, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 85 No. 6 - November 12, 2020. 24 pages.

Perceptions Of Care & Patient-Provider Communication By Varying Identity Groups In A Collegiate Health Clinic, Yewande O. Addie, Tatiana Maser, Cecilia Luna, Casey Rayfield, Kelli R. Agrawal

Patient Experience Journal

LGBTQ patients experience discrimination and poor access to quality health care, but there is little inquiry on the experiences of LGBTQ patients in student health clinic. The purpose of this study was to examine the quality of patient-provider communication (PPC) among sexual and gender minority patients, especially those who have intersecting minority identities, in a student healthcare setting. An online survey measured PPC using the Communication Assessment Tool (CAT) and contextual questions regarding identity and perceptions of judgment. Analysis tested intersectional variance in both. A convenience and snowball sample of 102 respondents, 18+, that utilized health services at a public …

Mummy Cave; North Fork Shoshone River; Park County, Wyoming, Timothy Andrews

Conspectus Borealis

Mummy Cave represents the silence of the Sheepeater Shoshone. Little evidence of human occupation can survive this close to the river. The bank is low and rocky, with a thin deposit of alluvial soil, from the present shoreline to the angle of the ridge, where the ruddy breccia and tuff rise acutely, providing a rockface where the erosive action of the frigid mountain water could lap over eons at the igneous wall to form a shallow overhang. Camp placement in this proximity to a river was likely common, making use of a broad level riverbank to live close to water …

Social Support During Covid-19 Social Distancing, Josiah P. Stryd

Honors Projects

This pilot study measured emotional affect, social support, and use of digital communication technologies during the early 2020 COVID-19 stay at home order in Michigan among 65 Grand Valley State University Alumni Association members. The study used an online survey and was designed to examine the relationship between digital communication and social support during physical social distancing, and how this impacted emotional affect. Overall, the pilot study found largely unchanged reported emotional affect and social support before and during the stay at home order. A future study with larger sample size would aim to find if these results are replicated …

Accepting Change, Eliane S. Markoff

Office of the Ombuds

Whether change in the workplace is welcomed or not, most would agree that it is inevitable. Admittedly, it could be disruptive and painful for both employees and managers. Leaving our comfort zones can be anxiety producing and disruptive, especially in the short term. But change can also lead to personal growth and greater job satisfaction for both employees and managers. If change is welcomed, employees become engaged and even excited to move forward as they implement a new strategy and meet the shared goals ahead.

The Cowl - V.85 - N.5 - Oct 29, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 85 No. 5 - October 29, 2020. 28 pages.

Sport, Culture And Media Smc 303, Joanna Burkhardt

Library Impact Statements

No abstract provided.

Production And Presentation Scm 105, Joanna Burkhardt

Library Impact Statements

No abstract provided.

Students’ Experiences Of College Professor Communication In Online Instruction: A Transcendental Phenomenological Study, William E. Carpenter

Doctoral Dissertations and Projects

The purpose of this transcendental phenomenological study was to describe 13 students’ experiences of college professor communication in asynchronous online courses at a large urban community college in central North Carolina. The focus was to answer the central research question of how online students describe communication experiences in an online college learning environment. The theories guiding this study were Knowles’ (1980) theory of adult learning- andragogy, and Short, Williams, and Christie’s (1976) social presence theory, as they correlated the need for professor communication with adult learning and social presence since communication can impact academic success for adult learners. To collect …

The Cowl - V.85 - N.3 - Oct 1, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 85 No. 3 - October 1, 2020. 20 pages.