Communication Commons^™

Account Service And Creative Personnel: Interpersonal Conflict And Dialectical Tensions In Advertising Agencies, Ashley Phillips

Electronic Theses and Dissertations

Account service and creative personnel have oppositional perspectives and motivations that often lead to interpersonal conflicts while working together on client projects. The purpose of this study was to explore the nature of interpersonal conflicts in advertising agencies. The researcher used relational dialectics theory as a lens for analyzing the dialectical (i.e., oppositional) tensions experienced by account service and creative personnel as well as the praxis patterns (i.e., techniques) used to manage those tensions. After conducting in-depth interviews with five account service and five creative personnel (N = 10) from full service advertising agencies in the Midwest, an analysis revealed …

Blending Qualitative, Quantitative, And Rhetorical Methods To Engage Citizens In Public Deliberation To Improve Workplace Breastfeeding Support, Jenn Anderson, Rebecca A. Kuehl, Sara A. Mehltretter Drury

Communication Studies Publications

To improve breastfeeding support in local businesses in Brookings, SD, researchers from South Dakota State University partnered with Brookings Health System, the Brookings Area Chamber of Commerce, local breastfeeding advocates, and an expert public deliberation moderator to conduct community-based participatory research leading to a public deliberation event. The collaborative team took a mixed-methods approach, using qualitative, quantitative, and rhetorical methods to collect and analyze data across two phases of the project: formative research (Phase I) and implementation (Phase II). During Phase I, the team conducted focus groups and marketed the project. Results from Phase I shaped the conversations at the …

L’Autorità, I Nuovi Media E La Chiesa, Paul A. Soukup

Communication

I social media, come Facebook e Twitter, e i motori di ricerca hanno cambiato le dimensioni e la comprensione del concetto di autorità nel mondo contemporaneo. Le persone si rivolgono a essi in quanto li considerano fonti di informazione autorevoli.

È una questione che ha implicazioni anche per la Chiesa e nella Chiesa, la cui pratica e la cui comprensione dell’autorità si esprime in contesti di comunicazione molto differenti. Nel mondo contemporaneo c’è infatti un crescente divario fra l’autorità di insegnamento che la Chiesa è consapevole di avere e l’autorità che la gente sembra disposta a riconoscerle.

In una riflessione …

Emergent Ai, Social Robots And The Law: Security, Privacy And Policy Issues, Ramesh Subramanian

Journal of International Technology and Information Management

The rapid growth of AI systems has implications on a wide variety of fields. It can prove to be a boon to disparate fields such as healthcare, education, global logistics and transportation, to name a few. However, these systems will also bring forth far-reaching changes in employment, economy and security. As AI systems gain acceptance and become more commonplace, certain critical questions arise: What are the legal and security ramifications of the use of these new technologies? Who can use them, and under what circumstances? What is the safety of these systems? Should their commercialization be regulated? What are the …

Adherence And Uncertainty Management: A Test Of The Theory Of Motivated Information Management, Ryan Thiel

Graduate Student Theses, Dissertations, & Professional Papers

This study examined the main predictors of adherence to a health regimen by patients clinically diagnosed with a heart condition. The theory of motivated information management was used to illuminate salient variables including uncertainty, emotion(s), outcome expectancies, and efficacy assessments. A total of 76 participants completed an online survey, asking about variables related to the theory of motivated information management, adherence, and quality of communication between patient and physician. All together, 90.8% of patients reported properly adhering to their health regimen. The results further indicated that participants had overall low levels of uncertainty regarding their health regimen, and reported positive …

Speaking The "Millingo": Decoding The Lingo Of Millennials, Pingxuan Chye

Social Space

Does “Squad’s OOTD on fleek, seriously goals!” have you straining your eyes and stifling a groan as you try to decipher millennials’ penchant for strange, new words? Alongside a host of creative new vocabulary, millennials— generally referring to those born between the early 1980s and early 2000s—are an assortment of unique traits such as progressiveness, empathy and increasing awareness of social issues that plague not just the community around them, but also the world they live in. Inadvertently, these characteristics are reflected in the popular terms they use. However, this can seem like endless pit of lingo for the uninitiated …

U.S. Newspaper Editors’ Ratings Of Social Media As Influential News Sources, Masahiro Yamamoto, Seungahn Nah, Deborah S. Chung

Information Science Faculty Publications

Social media, as one key platform for citizen journalism, are becoming a useful news-gathering tool for journalists. Based on data from a nationwide probability sample of newspaper editors in the United States, this study investigates the extent to which newspaper editors consider social media an influential news source. Results show that variations in editors’ ratings of social media as a news source were related to multiple levels of influence, including professional journalistic experience, organization size, community structural pluralism, and citizen journalism credibility. Implications are discussed for the roles of social media in news production.

A Phenomenological Investigation Of Sport And Fandom Through Hans-Georg Gadamer And Maurice Merleau-Ponty, Alexander Regina

Electronic Theses and Dissertations

This project aims to uncover the phenomenological and communicative roots of sport fandom from the fan perspective, taking into account the many ways in which fans come to contact sport and integrate corresponding experiences into their own lives and sense of being in the world. Hans-Georg Gadamer and Maurice Merleau-Ponty are used to understand the conventions of play that manifest in sport, leading not only to the co-creation of the game experience due to the intertwining of spectators and players but also to the interplay of temporal realms that leads to what Gadamer calls the fusion of horizons. Through …

The Value Of Images: Using Pictures And Words To Enhance Intercultural And International Communication, Alun Price, Stuart Medley

Research outputs 2014 to 2021

As our institution expands its international offerings it is increasingly important to be able to communicate with intelligent and able people who have not had much exposure to learning in English. It has been difficult however to communicate verbally due to the low English proficiency of international clients and lack of language skills on the part of the Australian participants. This experience in international communication has highlighted the need for alternative methods of communicating information. In communicating with the students from a Japanese university I found that using diagrams and sketches worked well for example, in creating a cartoon of …

Netnography: Range Of Practices, Misperceptions, And Missed Opportunities, Leesa N. Costello, Marie-Louise Mcdermott, Ruth M. Wallace

Research outputs 2014 to 2021

This is the first article to describe how broadening of the term netnography in qualitative research is leading to misperceptions and missed opportunities. The once accepted need for human presence in netnographic studies is giving way to nonparticipatory (passive) approaches, which claim to be naturalistic and bias-free. While this may be tenable in some environments, it also removes the opportunity for cocreation in online communities and social media spaces. By contrast, participatory (active) netnographers have an opportunity to conduct their research in a way that contributes value and a continuity of narrative to online spaces. This article examines the ways …

Support For Friends And Family Members Of Incarcerated Individuals, Brandon M. Goodman

Masters Theses

The aim of this thesis is to investigate and identify communication practices that affect incarcerated individuals and their families, specifically focusing on emotions and family communication patterns. Statistics show that there is a need for this type of research into support for loved ones of incarcerated individuals. This thesis then identifies the uses of theory and concepts related to family communication, emotions, and identity. The thesis also provides an overview of previous research on communication and incarceration, including interdisciplinary research crossing into sociology, as well as social interaction, family studies and more. In conclusion, the thesis argues that prisonization is …

Of Music And Media: A Producer Study Of Promotional Encoding On Social Media Through The Lenses Of Paratext And Medium Theory, Connor D. Wilcox

Masters Theses

While music promotion has been important aspect for musicians, bands, and musical organizations for well over a century, the rise of social media in the digital era has profoundly changed the way these promoters perceived of and practice their commercial task of selling music. Paratexts (Gray, 2010a) offer an effective lens for focusing on these promotions while encoding/decoding (Hall, 1980) justifies producer studies to examine and uncover vital aspects of production shape the text and medium theory adds further focus by recentering the medium as being distinctly influential. Existing research on music promotion highlights the uniqueness and evocativeness of the …

New Year, New Look: Communicating An Organizational Identity For The Eiu Women's Basketball Team, Nathan Bryant

Masters Theses

The attempt to increase and maintain stakeholder engagement and interaction is one of the main pursuits for public relations practitioners today. With new and changing ways to reach and engage stakeholders through various social media outlets public relations professionals now more than ever have to find a way to make their products stand out among the multiple messages a person views in a given day. This public relations campaign attempted to increase engagement and interaction with the Eastern Illinois University's women's basketball team by giving the team a new organizational identity. This identity was conveyed through the team's social media …

A Long Strange Trip Through The Evolution Of Fan Production, Fan-Branding, And Historical Representation In The Grateful Dead Online Archive, Anna Richardson

Masters Theses

This study explores how a digital music archive tells the story and contributes to the public memory of cult bands. Utilizing the Grateful Dead Archive Online (GDAO) as the primary data source, the researcher obtained a population of 26,835 items and categorized them by the production method of fan or band, item type, era, and logo. Content analysis illustrated themes within the archive in relation to the fannish production and activity within the fandom of the Grateful Dead. The span of this specific fandom spreads across five decades and sheds light onto the ways in which the fandom surrounding cult …

"My Tattoos Make Me, Me": Constructing Personal Identities Through Tattoos, Ryan Howard

Masters Theses

The following thesis consists of a research project that seeks to understand how individuals construct personal identities through tattoos. The thesis contains background information on why the author has a personal connection and interest with the subject. The thesis also includes a review of the literature that informs the readers about the origins of tattoos, historicization of tattoos, cultural appropriation and commodification, motivations for tattooing, tattoos and the body, and identity construction. There is also a methods section that explains how the author utilized the interviewing process to gather and conduct research in the field to answer the research question: …

Political Success And The Media, Connor J. Haaland

The Journal of Undergraduate Research

How have different media affected the linguistic performativity of the most prominent American politicians throughout history? How have different types of media allowed certain linguistic features to flourish, and others to fail? I address these question’s through a diachronic analysis of three different periods of American history as well as an investigation into effective linguistic features that manifest over the radio, through television, and on social media. In addition, I confront the myth that there is a relationship between reading level of speech determined by the Flesch-Kincaid algorithm and success as an orator. I find relationships between linguistic features unique …

Collaboration Strategies To Reduce Technical Debt, Jeffrey Allen Miko

Walden Dissertations and Doctoral Studies

Inadequate software development collaboration processes can allow technical debt to accumulate increasing future maintenance costs and the chance of system failures. The purpose of this qualitative case study was to explore collaboration strategies software development leaders use to reduce the amount of technical debt created by software developers. The study population was software development leaders experienced with collaboration and technical debt at a large health care provider in the state of California. The data collection process included interviews with 8 software development leaders and reviewing 19 organizational documents relating to software development methods. The extended technology acceptance model was used …

Managing Multiple Goals In Opioid Prescription Communication: Perspectives From Trauma Physicians, Elizabeth T. Adams

Theses and Dissertations--Communication

Prescription opioids and heroin account for more than half of all drug overdose fatalities, claiming an estimated 91 American lives every day (Rudd, Seth, David, & Scholl, 2016). The ongoing opioid epidemic represents a tremendous burden to the national economy and healthcare system (Rudd, Aleshire, Zibbell, & Gladden, 2016). In 2016, the Centers for Disease Control and Prevention and the White House Office of National Drug Control Policy proposed action to train prescribers on the proper dispensing of opioids, which are indispensable pharmacologic resources for treating acute pain resulting from trauma or surgery. This study examines the prescribing practices of …

Face Threat Mitigation In Feedback: An Examination Of Student Apprehension, Self-Efficacy, And Perceived Emotional Support, Alexis A. Hadden

Theses and Dissertations--Communication

This experimental study examined the effects of an instructor’s face threat mitigation tactics on student self-efficacy for learning and perceived emotional support from the instructor in a written feedback setting. Participants (N = 401) were randomly assigned to one of four feedback scenarios in which level of face threat mitigation and instructor age and status were manipulated. Student grade orientation and state feedback apprehension were measured prior to being exposed to the feedback scenario. Results indicate that high face threat mitigation is positively associated with student self-efficacy for learning and perceived emotional support from the instructor. Results also revealed …

Using Social Cognitive Theory To Understand Child And Adolescent Psychiatrists’ Discussions Of Substance Abuse With Their Patients, Kevin A. Wombacher

Theses and Dissertations--Communication

This study investigates factors that influence the conversations that child and adolescent psychiatrists have with their patients about substance use. The goal of the study is to gain a better understanding of salient psychological and communication constructs in this context using social cognitive theory as a guide. The study consisted of a national online survey of child and adolescent psychiatrists (n = 170) focused on understanding factors that affect self-efficacy and communication competence related to discussing substance use with adolescent patients. Results show that communication apprehension has a strong negative association with perceptions of self-efficacy. Results also show that …

A Beacon Of Hope: Inoculating Against Relapse, Allison F. Thieneman

Theses and Dissertations--Communication

Inoculation is a robust theory applied to a variety of health behaviors. Social marketing is designed to change behavior by applying marketing tactics in the context of social change. This study combines inoculation theory with social marketing in the context of substance abuse disorders to promote long-term recovery. This is a pilot project that specifically focuses on the Beacon House, a residential recovery treatment center in Louisville, Kentucky. With the growing drug problem in America, it is necessary to implement effective recovery strategies in treatment programs. The social marketing plan focuses on the target audience to outline potential barriers, motivators, …

I Can’T Believe My Instructor Did That?! Middle Eastern Students’ Expectations Of Insturctors’ Verbal And Nonverbal Immediacy Behaviors, Mariam Alabdali

Theses and Dissertations--Communication

This study seeks to explore an understudied population, Middle Eastern students, in the area of instructional communication. Of particular interest, the study seeks to understand how Middle Eastern students’ view their Western instructors’ verbal and nonverbal immediacy. The literature review establishes a conceptualization for verbal and nonverbal immediacy and the relationship between immediacy and gender, and immediacy and culture. Expectancy violations theory is used to understand the phenomena from an expectancy violations perspective and Hofstede’s dimensions will be used in an instructional context to understand how Middle Eastern students’ culture may influence students’ expectations. This study uses a mixed method …

The Outsiders: Understanding How Activists Use Issues Management To Challenge Corporate Behavior, Chelsea Lane Woods

Theses and Dissertations--Communication

Increasingly, corporations receive pressure from activist organizations to alter activities that these individuals find problematic and irresponsible. Despite this escalation, research on activism from a public relations perspective progressed slowly; much of this literature privileges the perspective of corporations and rarely examines the process from the activist perspective. To address this gap, this dissertation examined how activist organizations use issues management and communication strategies to incite corporations to change their practices and policies while simultaneously building relationships with pertinent audiences. This study incorporated data collected from qualitative interviews with activist practitioners representing a variety of activist organizations, along with organizational …

Black Women’S Perspectives On Breast Cancer Detection Messaging, Denise M. Damron

Theses and Dissertations--Communication

A qualitative approach was used to explore the influence of mass media campaigns on Black women’s perceptions of breast cancer. The primary purpose of this study was to address the high breast cancer mortality rate among young Black women, thus informing strategies to increase awareness of risk and encourage prevention activities. Black women have higher incidence rates before age 45 and are more likely to die from breast cancer at every age. Although the breast cancer mortality variance has been linked to socioeconomic status, studies have shown that differences in cancer knowledge and beliefs persist even when educational and socioeconomic …

Barbie Doesn't Have Bruises: Gendered Images Of Anxiety And Avoidant Attachment Relationships In Film, Claudia G. Chiang-Lopez

Calvert Undergraduate Research Awards

Viewers’ interpretations of romantic relationships portrayed between those with anxious and avoidant attachments can affect their opinions on what constitutes appropriate relationship behavior. I conducted a literature review on media impacts and offer an interpretation of the implications of the language used to describe characters, relationships and characters’ ends. The films studied - Sunset Boulevard, Sid and Nancy, and The Hustler - showed a pattern where in a relationship between an anxious and an avoidant character, the anxious character was punished, absorbed by their relationship, abandoned, trapped in their life, and cut off from the world. Viewers watch films to …

Issues Of Language, Insider/Outsider Positionality, And Advocacy Dilemmas In Researching Plurilingual Asian Im/Migrants, Jihea Kang Maddamsetti

Teaching & Learning Faculty Publications

Drawing on the notion of reflexivity, I examine researcher positionality concerning the issues of language and tensions in navigating perceived insider/outsider positioning, and advocacy dilemmas that I experienced in ethnographic qualitative research with plurilingual Asian im/migrant students in South Korea and in the U.S. Through reflexive analysis of my ethnographic fieldwork, I studied about my researcher’s positionality and voice during and after research and highlighted the partial, situated, and subjective nature of knowledge production through qualitative research. My view is that qualitative researchers should critically reflect on their social location and power relations interlinked with their analysis and positionality, and …

What Went Right: Interactional Strategies For Managing Crisis Negotiations During An Emergency Service Call, Angela Garcia

Natural & Applied Sciences Faculty Publications

This article is a conversation analytic investigation of an emergency service call in which a hostage in a school shooting played a dual role during the ongoing emergency—the role of 911 caller and the role of de facto crisis negotiator. The analysis will show how the caller used techniques such as footing shifts, tone of voice shifts, self-disclosure, and active listening techniques (including continuers, questions, repeats, and paraphrases) to successfully keep the conflict from escalating, maintain the autonomy of the intruder, and negotiate his surrender while working in collaboration with the 911 call taker.

Graduate School Decisions: The Impact Of Out-Of-Class Communication On First-Generation College Students, Kaitlyn Voges

Electronic Theses and Dissertations

First-generation college students possess barriers within academics that may be unique to the population. This thesis seeks to understand how instructors and advisors can use the memorable messages framework to encourage first-generation college students to attend graduate school despite barriers the students may possess. Thirteen first-generation college/graduate students were interviewed regarding their decisions to attend graduate school. Specifically, interviewees were asked if they received memorable messages from an outside source which encouraged them to pursue a master’s degree. A majority of participants stated they had received a particular message from either an instructor or academic advisor. These messages tended to …

Funny In A Man's World: Women Comedians' Use Of Political Satire At The White House Correspondents' Dinner, Jessica M. Peterson

Electronic Theses and Dissertations

Satire and politics are typically considered masculine fields within the societal constructs of the United States. Wanda Sykes and Cecily Strong both navigate these male-dominated worlds with their addresses at the White House Correspondents’ Dinner. This analysis views these addresses through three rhetorical lenses: feminist standpoint theory, rhetorical citizenship, and rhetorical and political agency. This study explores the way women’s issues in society exposed to various audiences through Sykes’ and Strong’s satirical addresses. Communication scholars have not previously considered both of these addresses; this analysis furthers our understanding of feminist viewpoints being shared to audiences and encouraging audiences to take …

The Syrian Refugee Crisis: A Rhetorical Analysis Of President Barack Obama, Hillary Clinton, And President Donald J. Trump’S Political Discourse About Syrian Refugees, Erin Lionberger

Electronic Theses and Dissertations

In this thesis, I introduce the reader to sixteen texts of political discourse about Syrian refugees from three rhetors; President Barack Obama, Hillary Clinton and President Donald J. Trump. As the Syrian refugee crisis continues to grow, political leaders and citizens around the world debate the appropriate way to provide aid to those fleeing Syria. I rhetorically analyze multiple texts from each of these politicians’ and their use of framing, ideographs and metaphors within their political discourse. In my research, I suggest that the framing language used by each rhetor about Syrian refugees has varying impacts on the audience. The …