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Singapore Management University

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Full-Text Articles in Communication

Singapore's First Institute For Service Excellence Established At Smu, Singapore Management University Jul 2007

Singapore's First Institute For Service Excellence Established At Smu, Singapore Management University

SMU Press Releases and News

No abstract provided.


Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo Jul 2007

Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo

Research Collection Lee Kong Chian School Of Business

In 2005, the authors of this essay led the development and launch of SMU's (Singapore Management University) first e-learning package on 'Knowledge Management'. This package has been integrated into the overall teaching strategy, thereby fulfilling the University's mission to be "committed to an interactive, participative and technologically-enabled learning experience"

Since its inception in 2000, SMU's educational and administrative practices are modelled after American institutions, in particular the Wharton School of the University of Pennsylvania. To support SMU's unique pedagogy, wireless technology for mobile computing is a central feature at SMU.

Against this background, the paper presents a self-critical and reflective …


Smu, Ie Singapore And Industry Partners Start New International Trading Institute, Singapore Management University May 2007

Smu, Ie Singapore And Industry Partners Start New International Trading Institute, Singapore Management University

SMU Press Releases and News

No abstract provided.


Reorganisation Of The School Of Economics & Social Sciences, Singapore Management University Apr 2007

Reorganisation Of The School Of Economics & Social Sciences, Singapore Management University

SMU Press Releases and News

No abstract provided.


New School Of Law At Smu To Add Diversity In Legal Education, Singapore Management University Jan 2007

New School Of Law At Smu To Add Diversity In Legal Education, Singapore Management University

SMU Press Releases and News

No abstract provided.


Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron Jan 2007

Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current situation-based conceptualizations of crisis response, this paper develops a more generic and systemic approach tounderstanding the role of emotions in crisis situations. Taking an integrated approach, the authors propose a public-based, emotion-drivenperspective to crisis communication modeling, mapping different crisistypes, and underpinning them with two continua, the organization’s involvement with the crisis issue and primary public’s coping strategy. Thepaper further argues that the appropriate crisis response and tools tomanage a crisis should address the full range of emotions for optimal effectiveness at both strategic and tactical levels.


National Culture And Its Effects On Knowledge Communication In Online Virtual Communities, Keng Siau, Fiona Fui-Hoon Nah, Min Ling Jan 2007

National Culture And Its Effects On Knowledge Communication In Online Virtual Communities, Keng Siau, Fiona Fui-Hoon Nah, Min Ling

Research Collection School Of Computing and Information Systems

Online virtual communities provide a powerful means of knowledge sharing. Despite the prevalence of online virtual communities, there is a paucity of research to investigate the effect of national culture differences on knowledge sharing in online virtual communities. Are there differences between online virtual communities from different national cultures? This research studies the differences in knowledge-sharing activities between US-based and China-based online virtual communities. Hofstede's dimensions of national culture serve as the theoretical foundation for this research.


Managing News In A Managed Media: Mediating The Message In Malaysiakini.Com, Augustine Pang Dec 2006

Managing News In A Managed Media: Mediating The Message In Malaysiakini.Com, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Widely regarded as an anomaly in the neo-authoritarian system in Malaysia, Malaysiakini.com is proving that managing an independent media in a government-managed media landscape is more than a Sisyphean struggle. Employing participant observation and interviews, supplemented by artifacts and media accounts, this study seeks to understand the media management of Malaysiakini.com through news management, using Shoemaker and Reese’s (1996) hierarchy of influence model, which posits a framework of internal and external forces that affect news management. The study found determined attempts to minimize ideological influences through media socialization by accentuating on the direct influences, such as the journalists’ role in …


Bnp Paribas And Singapore Management University Set Up Asia's First Hedge Fund Centre, Singapore Management University Nov 2006

Bnp Paribas And Singapore Management University Set Up Asia's First Hedge Fund Centre, Singapore Management University

SMU Press Releases and News

No abstract provided.


Singapore Management University Receives A Significant Gift Of Art From Artist Chua Ek Kay, Singapore Management University Oct 2006

Singapore Management University Receives A Significant Gift Of Art From Artist Chua Ek Kay, Singapore Management University

SMU Press Releases and News

No abstract provided.


Smu To Develop New Law School, Singapore Management University Aug 2006

Smu To Develop New Law School, Singapore Management University

SMU Press Releases and News

No abstract provided.


History, Identity, And Security: Producing And Consuming Nationalism In China, William A. Callahan Aug 2006

History, Identity, And Security: Producing And Consuming Nationalism In China, William A. Callahan

Research Collection School of Social Sciences

Chinese nationalism has ignited much debate among academics and the general public in both China and the West. Rather than search for the true core of Chinese nationalism, this essay will examine the curious custom of National Humiliation Day as an oblique entry into the politics of identity. The nation is not simply a question of people or territory, the author contends, but of time: the national time scripted by events such as National Humiliation Day. By comparing the differing practices of the holiday as it was celebrated in the early twentieth century and is observed in the early twenty-first …


Smu Celebrates Third Batch Of 628 Graduates, Singapore Management University Jul 2006

Smu Celebrates Third Batch Of 628 Graduates, Singapore Management University

SMU Press Releases and News

No abstract provided.


'A Hundred Flowers Bloom': The Re-Emergence Of The Chinese Press In Post-Suharto Indonesia, Chang Yau Hoon Jul 2006

'A Hundred Flowers Bloom': The Re-Emergence Of The Chinese Press In Post-Suharto Indonesia, Chang Yau Hoon

Research Collection School of Social Sciences

During the whole 32 years of Suharto’s regime (1966–98), Chinese publications and the use of Chinese language in public were officially banned in Indonesia. As a result, printed matter in Chinese characters that entered Indonesia was classified as ‘prohibited imports’ (Heryanto 1999: 327). This prohibition came to an end after the fall of Suharto, as part of the process of democratization and Reformasi. The post-Suharto era of Reformasi is thus celebrated for the dramatic revival of the freedom of the press and media in Indonesia and many previously banned as well as new publications have emerged since Suharto’s fall. The …


Singapore Management University Appoints New Dean For Business School, Singapore Management University Jun 2006

Singapore Management University Appoints New Dean For Business School, Singapore Management University

SMU Press Releases and News

No abstract provided.


Do We Stand On Common Ground? A Threat Appraisal Model For Terror Alerts Issued By The Department Of Homeland Security, Augustine Pang, Jin Yan, Glen T. Cameron Jun 2006

Do We Stand On Common Ground? A Threat Appraisal Model For Terror Alerts Issued By The Department Of Homeland Security, Augustine Pang, Jin Yan, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

The fabric and faces of threat, and the expediency and efficiency in the communication of threat, are examined with a threat appraisal model. This model is empirically tested on an ongoing communication challenge, the issuance of terror alerts by the United States' Department of Homeland Security (DHS), focusing on how threat is appraised by both the conservative and liberal audiences. Findings showed a shared view by the DHS and conservative audiences on the levels and nature of threats; liberal audiences thought otherwise. Though there appeared to be a consensus between the conservative and liberal audiences on the efficacy of threat …


Guest Editorial: Mobile Technology In Education, Keng Siau, Fiona Fui-Hoon Nah May 2006

Guest Editorial: Mobile Technology In Education, Keng Siau, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

No abstract provided.


Paradoxical Impact Of Asymmetric Regulation In Taiwan's Telecommunications Industry: Restriction And Rent Seeking, Yuntsai Chou, Kung-Chung Liu Apr 2006

Paradoxical Impact Of Asymmetric Regulation In Taiwan's Telecommunications Industry: Restriction And Rent Seeking, Yuntsai Chou, Kung-Chung Liu

Research Collection Yong Pung How School Of Law

The mobile penetration rate in Taiwan has climbed from 6.86 to 112.15. Mobile phone accounts per 100 capita in the first 6 years of market competition, during this time the state-owned incumbent Chunghua Telecom has been dethroned by a new entrant, Taiwan Cellular Corp. This paper addresses the cause of Taiwan's unprecedented mobile growth, and provides policy solutions for countries that strive to improve their telecommunications sectors in a short time scale. The authors highlight the fundamental role of asymmetric regulation, rather than pure liberalization, in the creation of the deregulated telecommunications industry in Taiwan. The asymmetric regulation in Taiwan …


Sm Goh Officially Opens The Lee Kong Chian Building At Singapore Management University, Singapore Management University Mar 2006

Sm Goh Officially Opens The Lee Kong Chian Building At Singapore Management University, Singapore Management University

SMU Press Releases and News

No abstract provided.


Strategic Communication In Crisis Governance: Singapore’S Management Of The Sars Crisis, Jin Yan, Augustine Pang, Glen T. Cameron Mar 2006

Strategic Communication In Crisis Governance: Singapore’S Management Of The Sars Crisis, Jin Yan, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

The contingency theory of conflict management and current crisis management literature are integrated in this paper to examine how crisis has been communi-cated and managed by the Singapore government and what kinds of strategies arose during the various stages of the SARS crisis life-cycle. Findings show that the Singapore government played a predominant role in managing how its multiple publics perceived the crisis by extensive communication through the news media. The media, in turn, playing a supporting nation-building role, assisted the government's management and communication of the crisis. To effectively manage the perception and emotion of the various public, the …


Lien Foundation And Singapore Management University To Set Up Asia's First Centre For Social Innovation, Singapore Management University Feb 2006

Lien Foundation And Singapore Management University To Set Up Asia's First Centre For Social Innovation, Singapore Management University

SMU Press Releases and News

No abstract provided.


Sea Of Learning: A New Library For A New Campus -- The Official Opening Of Li Ka Shing Library, Singapore Management University Feb 2006

Sea Of Learning: A New Library For A New Campus -- The Official Opening Of Li Ka Shing Library, Singapore Management University

SMU Press Releases and News

No abstract provided.


Singapore Management University Celebrates Official Opening Of City Campus – Singapore's First And Only City Campus, Smu Ushers In A Newera, Singapore Management University Jan 2006

Singapore Management University Celebrates Official Opening Of City Campus – Singapore's First And Only City Campus, Smu Ushers In A Newera, Singapore Management University

SMU Press Releases and News

No abstract provided.


Singapore Management University Inaugurates Visual Arts Initiative, Singapore Management University Jan 2006

Singapore Management University Inaugurates Visual Arts Initiative, Singapore Management University

SMU Press Releases and News

No abstract provided.


Impact Of Gender And Ethnic Composition Of South African Boards Of Directors On Intellectual Capital Performance, Jean-Luc Wolfgang Mitchell Van Der Zahn Jan 2006

Impact Of Gender And Ethnic Composition Of South African Boards Of Directors On Intellectual Capital Performance, Jean-Luc Wolfgang Mitchell Van Der Zahn

Research Collection School Of Accountancy

This study examines the association between the gender and ethnic composition of boards of directors and firm performance in a transitional nation. In contrast to prior research that largely focuses on firm performance within a financial context, this study concentrates on intellectual capital performance. Using data collected from 84 South African, empirical results indicate a positive association between the percentage of female and non-white directors on the board and a firm’s intellectual capital performance. Additional analysis shows the designation of female directors as an insider has a negative effect of intellectual capital performance. Designation of female and non-white directors as …


Defining (Multiple) Selves: Reflections On Fieldwork In Jakarta, Chang Yau Hoon Jan 2006

Defining (Multiple) Selves: Reflections On Fieldwork In Jakarta, Chang Yau Hoon

Research Collection School of Social Sciences

The 'Self' in late-modernity is never singular but multiplies across different discourses, practices and positions. It is constructed through difference. It is only through a relation to the 'Other' that the 'Self' can be defined. This paper endeavours to map the endless negotiations of my 'Self' as male Australian academic of Chinese descent, a Malaysian citizen, a Bruneian resident, and an Indonesian specialist, over a period of fieldwork in Jakarta in 2004. It discusses how I defined my multiple 'Selves' to different individuals and communities, how they in turn defined me, and how these constructions were always shifting. Depending on …


Bloggers Beware: The Five Commandments For Bloggers, Warren B. Chik Nov 2005

Bloggers Beware: The Five Commandments For Bloggers, Warren B. Chik

Research Collection Yong Pung How School Of Law

There is a need for Singapore bloggers to be aware of legal issues arising from their online diaries, particularly in the light of the recent cases involving seditious remarks made online by bloggers that resulted in jail terms and fines; and earlier in the year, a dispute arose over allegedly defamatory speeches made by a blogger about A*STAR’s Chairman, Philip Yeo, which was resolved amicably, but not without an apology. The threats of legal repercussions in the form of civil lawsuits and criminal charges serve as reminders of the potential legal problems that can arise from blogging, and indeed from …


Smu Celebrates Second Batch Of 520 Graduates, Singapore Management University Jul 2005

Smu Celebrates Second Batch Of 520 Graduates, Singapore Management University

SMU Press Releases and News

No abstract provided.


The City To Pulse With A New Heartbeat As Smu Arrives! – Bukit Timah Campus Vacated After A Solemn Flag Lowering Ceremony, Singapore Management University Jul 2005

The City To Pulse With A New Heartbeat As Smu Arrives! – Bukit Timah Campus Vacated After A Solemn Flag Lowering Ceremony, Singapore Management University

SMU Press Releases and News

No abstract provided.


The Smu City Campus On Schedule For Move In August 2005, Singapore Management University Jul 2005

The Smu City Campus On Schedule For Move In August 2005, Singapore Management University

SMU Press Releases and News

No abstract provided.