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Full-Text Articles in Communication

Uob-Smu Entrepreneurship Alliance To Extend Focus Into Family Business, Singapore Management University Nov 2010

Uob-Smu Entrepreneurship Alliance To Extend Focus Into Family Business, Singapore Management University

SMU Press Releases and News

No abstract provided.


The Impact Of Social Media On Software Engineering Practices And Tools, Margaret-Anne Storey, Christoph Treude, Arie Van Deursen, Li-Te Cheng Nov 2010

The Impact Of Social Media On Software Engineering Practices And Tools, Margaret-Anne Storey, Christoph Treude, Arie Van Deursen, Li-Te Cheng

Research Collection School Of Computing and Information Systems

Today's generation of software developers frequently make use of social media, either as an adjunct or integrated into a wide range of tools ranging from code editors and issue trackers, to IDEs and web-based portals. The role of social media usage in software engineering is not well understood, and yet the use of these mechanisms influences software development practices. In this position paper, we advocate for research that strives to understand the benefits, risks and limitations of using social media in software development at the team, project and community levels. Guided by the implications of current tools and social media …


How Does Facebook Browsing Affect Self-Awareness And Social Well-Being: The Role Of Narcissism, Lin Qiu, Han Lin, Angela K. Y. Leung Nov 2010

How Does Facebook Browsing Affect Self-Awareness And Social Well-Being: The Role Of Narcissism, Lin Qiu, Han Lin, Angela K. Y. Leung

Research Collection School of Social Sciences

Social networking sites such as Facebook have become extremely popular recently. In this research, we studied how Facebook browsing affects self-awareness and social well-being. Our results show that after Facebook browsing, individuals high in narcissism raised their public self-awareness while those low in narcissism reduced their public self-awareness. We also found that individuals low in narcissism perceived their friends' lives to be better than their own and consequently experienced negative social well-being and emotion. However, this effect did not occur for individuals high in narcissism.


Smu Celebrates One Million Hours Of Community Service, Singapore Management University Oct 2010

Smu Celebrates One Million Hours Of Community Service, Singapore Management University

SMU Press Releases and News

No abstract provided.


Wsm'10: Second Acm Workshop On Social Media, Susanne Boll, Steven C. H. Hoi, Roelof Van Zwol, Jiebo Luo Oct 2010

Wsm'10: Second Acm Workshop On Social Media, Susanne Boll, Steven C. H. Hoi, Roelof Van Zwol, Jiebo Luo

Research Collection School Of Computing and Information Systems

The ACM SIGMM International Workshop on Social Media (WSM'10) is the second workshop held in conjunction with the ACM International Multimedia Conference (MM'10) at Firenze, Italy, 2010. This workshop provides a forum for researchers and practitioners from all over the world to share information on their latest investigations on social media analysis, exploration, search, mining, and emerging new social media applications.


The Economic Impact Of Information And Communication Technologies (Icts) On Microenterprises In The Context Of Development, Han Ei Chew, P. Vigneswara Ilavarasan, Mark Levy Oct 2010

The Economic Impact Of Information And Communication Technologies (Icts) On Microenterprises In The Context Of Development, Han Ei Chew, P. Vigneswara Ilavarasan, Mark Levy

Research Collection Office of Impact

This paper investigates the impact of information and communication technologies, especially landline and mobile phones, computers, and Internet cafés in facilitating economic growth in the developing world. Data on access to ICTs, as well as business-relevant behaviors and attitudes, was collected by a multi-stage probability sample of women microentrepreneurs in Mumbai, India. Main findings include evidence that in urban microenterprises owned by women, business growth is a function of ICT access and is related to motivation to use ICTs for business purposes; and that the more positive a woman microentrepreneur feels about her status and power because of her business, …


Mining Interesting Link Formation Rules In Social Networks, Cane Wing-Ki Leung, Ee Peng Lim, David Lo, Jianshu Weng Oct 2010

Mining Interesting Link Formation Rules In Social Networks, Cane Wing-Ki Leung, Ee Peng Lim, David Lo, Jianshu Weng

Research Collection School Of Computing and Information Systems

Link structures are important patterns one looks out for when modeling and analyzing social networks. In this paper, we propose the task of mining interesting Link Formation rules (LF-rules) containing link structures known as Link Formation patterns (LF-patterns). LF-patterns capture various dyadic and/or triadic structures among groups of nodes, while LF-rules capture the formation of a new link from a focal node to another node as a postcondition of existing connections between the two nodes. We devise a novel LF-rule mining algorithm, known as LFR-Miner, based on frequent subgraph mining for our task. In addition to using a support-confidence framework …


Smu President Howard Hunter Passes The Baton To President-Designate Arnoud De Meyer, Singapore Management University Aug 2010

Smu President Howard Hunter Passes The Baton To President-Designate Arnoud De Meyer, Singapore Management University

SMU Press Releases and News

No abstract provided.


Mr Yong Pung How Appointed New Chancellor Of Smu, Singapore Management University Aug 2010

Mr Yong Pung How Appointed New Chancellor Of Smu, Singapore Management University

SMU Press Releases and News

No abstract provided.


Smu Celebrates Its 7th Batch Of 1,514 Graduates, Singapore Management University Jul 2010

Smu Celebrates Its 7th Batch Of 1,514 Graduates, Singapore Management University

SMU Press Releases and News

No abstract provided.


Extracting Common Emotions From Blogs Based On Fine-Grained Sentiment Clustering, Shi Feng, Daling Wang, Ge Yu, Wei Gao, Kam-Fai Wong Jul 2010

Extracting Common Emotions From Blogs Based On Fine-Grained Sentiment Clustering, Shi Feng, Daling Wang, Ge Yu, Wei Gao, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Recently, blogs have emerged as the major platform for people to express their feelings and sentiments in the age of Web 2.0. The common emotions, which reflect people’s collective and overall sentiments, are becoming the major concern for governments, business companies and individual users. Different from previous literatures on sentiment classification and summarization, the major issue of common emotion extraction is to find out people’s collective sentiments and their corresponding distributions on the Web. Most existing blog clustering methods take into account keywords, stories or timelines but neglect the embedded sentiments, which are considered very important features of blogs. In …


A Heuristic Algorithm For Trust-Oriented Service Provider Selection In Complex Social Networks, Guanfeng Liu, Yan Wang, Mehmet A. Orgun, Ee Peng Lim Jul 2010

A Heuristic Algorithm For Trust-Oriented Service Provider Selection In Complex Social Networks, Guanfeng Liu, Yan Wang, Mehmet A. Orgun, Ee Peng Lim

Research Collection School Of Computing and Information Systems

In a service-oriented online social network consisting of service providers and consumers, a service consumer can search trustworthy service providers via the social network. This requires the evaluation of the trustworthiness of a service provider along a certain social trust path from the service consumer to the service provider. However, there are usually many social trust paths between participants in social networks. Thus, a challenging problem is which social trust path is the optimal one that can yield the most trustworthy evaluation result. In this paper, we first present a novel complex social network structure and a new concept, Quality …


Understanding The Psychological Motives Behind Microblogging, Lin Qiu, Angela K. Y. Leung, Jun Hao Ho, Qi Min Yeung, Kevin Joseph Francis, Pei Fen Chua Jun 2010

Understanding The Psychological Motives Behind Microblogging, Lin Qiu, Angela K. Y. Leung, Jun Hao Ho, Qi Min Yeung, Kevin Joseph Francis, Pei Fen Chua

Research Collection School of Social Sciences

This research aims to understand the psychological motives behind microblogging. We conducted two studies to investigate if social exclusion and existential anxiety would lead to a high tendency to microblog. Our results show that participants did not use microblogging to satisfy their needs for social connection and affiliation, but highly extraverted participants did use it to relieve their existential anxiety.


Smu Behavioural Sciences Institute Receives S$4.5m, Singapore Management University May 2010

Smu Behavioural Sciences Institute Receives S$4.5m, Singapore Management University

SMU Press Releases and News

No abstract provided.


Smu Graduates Top Salaries Across Local Universities, Singapore Management University Apr 2010

Smu Graduates Top Salaries Across Local Universities, Singapore Management University

SMU Press Releases and News

No abstract provided.


A Social Network Based Study Of Software Team Dynamics, Subhajit Datta, Vikrant S. Kaulgoud, Vibhu Saujanya Sharma, Nishant Kumar Apr 2010

A Social Network Based Study Of Software Team Dynamics, Subhajit Datta, Vikrant S. Kaulgoud, Vibhu Saujanya Sharma, Nishant Kumar

Research Collection School Of Computing and Information Systems

Members of software project teams have specific roles and responsibilities which are formally defined during project inception or at the start of a life cycle activity. Often, the team structure undergoes spontaneous changes as delivery deadlines draw near and critical tasks have to be completed. Some members -- depending on their skill or seniority -- need to take on more responsibilities, while others end up being peripheral to the project's execution. We posit that this kind of ad hoc reorganization of a team's structure can be discerned from the project's bug tracker. In this paper, we extract a social network …


Contingency Theory Of Strategic Conflict Management: Unearthing Factors That Influence Ethical Elocution In Crisis Communication, Augustine Pang, Yan Jin, Glen T. Cameron Mar 2010

Contingency Theory Of Strategic Conflict Management: Unearthing Factors That Influence Ethical Elocution In Crisis Communication, Augustine Pang, Yan Jin, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Despite the advances made offering a viable perspective in strategic conflict management, the contingency theory has not addressed a prevailing question: How can the theory inform organizations to communicate ethically with its publics, especially during crisis? The only guidance the theory offers is through its proscriptive variables, which prohibit either communication or more accommodative communication. However, given the exigency and dynamism of many situations along the life cycle of an issue, non-communicating may not be an alternative offered to organizations. This study aims to unearth a new set of factors called ethical variables that influence the organization’s stance by reviewing …


Twitterrank: Finding Topic-Sensitive Influential Twitterers, Jianshu Weng, Ee Peng Lim, Jing Jiang, Qi He Feb 2010

Twitterrank: Finding Topic-Sensitive Influential Twitterers, Jianshu Weng, Ee Peng Lim, Jing Jiang, Qi He

Research Collection School Of Computing and Information Systems

This paper focuses on the problem of identifying influential users of micro-blogging services. Twitter, one of the most notable micro-blogging services, employs a social-networking model called "following", in which each user can choose who she wants to "follow" to receive tweets from without requiring the latter to give permission first. In a dataset prepared for this study, it is observed that (1) 72.4% of the users in Twitter follow more than 80% of their followers, and (2) 80.5% of the users have 80% of users they are following follow them back. Our study reveals that the presence of "reciprocity" can …


Media And The Non Profit World: A Case-Study On Wwf-Malaysia's Use Of Media Tools To Champion Advocacy, Anita Devasahayam Jan 2010

Media And The Non Profit World: A Case-Study On Wwf-Malaysia's Use Of Media Tools To Champion Advocacy, Anita Devasahayam

Social Space

As issues and campaigns for various causes in the non-profit space have begun to proliferate across Asia, the struggle to remain relevant and gain critical attention is growing. Author Anita Devasahayam discusses how the Malaysian chapter of the World Wide Fund for Nature tackled the challenge by devising new media strategies and advocacy campaigns to remain relevant in an increasingly connected and cause-conscious world.


Asia's First University Of The Millenium Celebrates 10 Years Of Education, Singapore Management University Jan 2010

Asia's First University Of The Millenium Celebrates 10 Years Of Education, Singapore Management University

SMU Press Releases and News

No abstract provided.


The Situated Production Of Stories, David Greatbatch, Timothy Adrian Robert Clark Jan 2010

The Situated Production Of Stories, David Greatbatch, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

At a general level storytelling is a pervasive feature of everyday discourse both within and outside organisations. Existing research on organisational stories indicates that they are not simply frivolous diversions that seek to amaze and entertain the recipients. Rather they may serve a number of important functions for organisations, which include socialising new organisational members by articulating the culture of an organisation; assisting with the development and verbalisation of visions and strategies; helping develop points of similarity within disparate and dispersed organisational groups; sustaining and legitimating existing power relationships as well as providing opportunities for resistance against them; and acting …


Chinese Culture In Western Shadow: Sichuan Shadow Puppetry, Margaret Chan Jan 2010

Chinese Culture In Western Shadow: Sichuan Shadow Puppetry, Margaret Chan

Research Collection School of Social Sciences

No abstract provided.


Mediating The Media: A Journalist-Centric Model In Managing The Media By Corporate Communication Practitioners, Augustine Pang Dec 2009

Mediating The Media: A Journalist-Centric Model In Managing The Media By Corporate Communication Practitioners, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: The prevailing challenge faced by practitioners is to conduct effective media relations, especially with the proliferation of diverse media platforms both online and offline. For such a predominant and critical function, a systematic approach needs to be offered. This paper aims to address these issues. Design/methodology/approach: A new model is developed, drawing on insights from corporate communications and journalism literature. Findings: This model identifies two sets of influences that practitioners should seek to understand. The internal influences include journalist mindsets, journalist routines, and newsroom routines. The external influences include extra-media forces and media ideology. Research limitations/implications: At this juncture, …


Beyond Ethnocentrism In Communication Theory: Towards A Culture-Centric Approach, Eddie C. Y. Kuo, Han Ei Chew Dec 2009

Beyond Ethnocentrism In Communication Theory: Towards A Culture-Centric Approach, Eddie C. Y. Kuo, Han Ei Chew

Research Collection Office of Impact

Communications scholars have been challenging the universality of Eurocentric scholarship, which they argue to be a form of intellectual imperialism imposing its provincial ideals and masquerading these as universal. As an answer to Eurocentricity, Asiacentricity proposes to place Asian values and ideals at the center of inquiry to see Asian phenomena from the standpoint of Asians as subjects and agents. This article critiques this Asiacentric agenda and critically examines the implications and premises of this paradigm. It suggests instead that a culture-centric paradigm be adopted to avoid an Asian version of the Eurocentricity crisis. The article advocates the adoption of …


First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King Oct 2009

First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King

Research Collection School Of Computing and Information Systems

The ACM SIGMM International Workshop on Social Media(WSM’09) is the first workshop held in conjunction withthe ACM International Multimedia Conference (MM’09) atBejing, P.R. China, 2009. This workshop provides a forumfor researchers and practitioners from all over the world toshare information on their latest investigations on social mediaanalysis, exploration, search, mining, and emerging newsocial media applications.


First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King Oct 2009

First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King

Research Collection School Of Computing and Information Systems

No abstract provided.


Smu Launches Institute Of Innovation And Entrepreneurship, Singapore Management University Sep 2009

Smu Launches Institute Of Innovation And Entrepreneurship, Singapore Management University

SMU Press Releases and News

No abstract provided.


International Management Expert Helms Smu Business School, Singapore Management University Sep 2009

International Management Expert Helms Smu Business School, Singapore Management University

SMU Press Releases and News

No abstract provided.


Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang Sep 2009

Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang

Research Collection Lee Kong Chian School Of Business

The image of a nation is crucial in the conduct of international relations (Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). A favorable image plays a critical role in asserting one's influence (Benoit, W. L., & Brinson, S. L. (1994). AT&T: “Apologies are not enough”. Communication Quarterly, 42, 75–88; Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). Often, strategic communication tools like public relations and media diplomacy are used to enhance a nation's image …


Smu Celebrates Its Sixth Batch Of 1,374 Graduates, Singapore Management University Jul 2009

Smu Celebrates Its Sixth Batch Of 1,374 Graduates, Singapore Management University

SMU Press Releases and News

No abstract provided.