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Articles 421 - 450 of 826
Full-Text Articles in Communication
Use Our Diversity To Strengthen Social Cohesion, Tan K. B. Eugene
Use Our Diversity To Strengthen Social Cohesion, Tan K. B. Eugene
Research Collection Yong Pung How School Of Law
Two Cabinet Ministers recently offered a sobering view of the state of ethnic relations in Singapore, against the backdrop of rising religiosity and global terrorism. Home Affairs and Law Minister K Shanmugam spoke of four threats to social cohesion, including Muslims growing more distant from the rest of society and feelings of Islamophobia among non-Muslims. Environment and Water Resources Minister Masagos Zulkifli reiterated the importance of practising religion suited to the local context and for Muslims not to be influenced by radical foreign ideologies — often easily spread through social media.
Ranking Of High-Value Social Audiences On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth
Ranking Of High-Value Social Audiences On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth
Research Collection School Of Computing and Information Systems
Even though social media offers plenty of business opportunities, for a company to identify the right audience from the massive amount of social media data is highly challenging given finite resources and marketing budgets. In this paper, we present a ranking mechanism that is capable of identifying the top-k social audience members on Twitter based on an index. Data from three different Twitter business account owners were used in our experiments to validate this ranking mechanism. The results show that the index developed using a combination of semi-supervised and supervised learning methods is indeed generic enough to retrieve relevant audience …
How Narrative Focus And A Statistical Map Shape Health Policy Support Among State Legislators, Jeff Niederdeppe, Sungjong Roh, Caitlin Dreisbach
How Narrative Focus And A Statistical Map Shape Health Policy Support Among State Legislators, Jeff Niederdeppe, Sungjong Roh, Caitlin Dreisbach
Research Collection Lee Kong Chian School Of Business
This study attempts to advance theorizing about health policy advocacy with combinations of narrative focus and a statistical map in an attempt to increase state legislators’ support for policies to address the issue of obesity by reducing food deserts. Specifically, we examine state legislators’ responses to variations in narrative focus (individual vs. community) about causes and solutions for food deserts in U.S. communities, and a statistical map (presence vs. absence) depicting the prevalence of food deserts across the United States. Using a Web-based randomized experiment (N = 496), we show that narrative focus and the statistical map interact to produce …
Getting People To Buy, Always, Singapore Management University
Getting People To Buy, Always, Singapore Management University
Perspectives@SMU
Creating touchpoints in stores and embracing the social media world keep consumers engaged with brands
The Word Outside And The Pictures In Our Heads: Contingent Framing Effects Of Labels On Health Policy Preferences By Political Ideology, Sungjong Roh, Jeff Niederdeppe
The Word Outside And The Pictures In Our Heads: Contingent Framing Effects Of Labels On Health Policy Preferences By Political Ideology, Sungjong Roh, Jeff Niederdeppe
Research Collection Lee Kong Chian School Of Business
This study uses data from systematic Web image search results and two randomized survey experiments to analyze how frames commonly used in public debates about health issues, oper- ationalized here as alternative word choices, influence public support for health policy reforms. In Study 1, analyses of Bing (N = 1,719), Google (N = 1,872), and Yahoo Images (N = 1,657) search results suggest that the images returned from the search query “sugar-sweetened beverage” are more likely to evoke health-related concepts than images returned from a search query about “soda.” In contrast, “soda” search queries were more likely to incorporate brand-related …
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Social media users make decisions about what content to post and read. As posted content is often visible to others, users are likely to impose self-censorship when deciding what content to post. On the other hand, such a concern may not apply to reading social media content. As a result, the topics of content that a user posted and read can be different and this has major implications to the applications that require personalization. To better determine and profile social media users’ topic interests, we conduct a user survey in Twitter. In this survey, participants chose the topics they like …
A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu
A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu
Research Collection School Of Computing and Information Systems
We investigate the differences between how some of the fundamental principles of network formation apply among offline friends and how they apply among online friends on Twitter. We consider three fundamental principles of network formation proposed by Schaefer et al.: reciprocity, popularity, and triadic closure. Overall, we discover that these principles mainly apply to offline friends on Twitter. Based on how these principles apply to offline versus online friends, we formulate rules to predict offline friendship on Twitter. We compare our algorithm with popular machine learning algorithms and Xiewei’s random walk algorithm. Our algorithm beats the machine learning algorithms on …
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Due to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work, we analyze how users maintain friendship in multiple OSNs by studying users who have accounts in both Twitter and Instagram. Specifically, we study the similarity of a user's friendship and the evenness of friendship distribution in multiple OSNs. Our study shows that most users in Twitter and Instagram prefer to maintain different friendships in the two OSNs, keeping only a small clique of …
In A Funk Over Trump, David Chan
In A Funk Over Trump, David Chan
Research Collection School of Social Sciences
Cynicism, for instance about startling turns in global affairs, can be toxic. A dose of healthy scepticism is a much better approach. Trust is an important foundation in interactions between people, and this applies in relationships between friends, employee and employer, or citizens and the government. At the government level, recent surprise world events, such as Brexit, when Britons voted to leave the European Union, and last week's election of anti-establishment figure Donald Trump to the United States presidency, suggest a disruption of that foundation of trust. One challenge from such a turn of events is the rise of cynicism. …
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Geotagged social media is becoming highly popular as social media access is now made very easy through a wide range of mobile apps which automatically detect and augment social media posts with geo-locations. In this paper, we analyze two kinds of location-based patterns. The first is the association between location attributes and the locations of user tweets. The second is location association pattern which comprises a pair of locations that are co-visited by users. We demonstrate that through tracking the Twitter data of Singapore-based users, we are able to reveal association between users tweeting from school locations and the school …
Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim
Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
We investigate the influence of offline friendship in three specific areas of Twitter networking behaviors: (a) network structure, (b) Twitter content and (c) interaction on Twitter. We observe some interesting findings through the empirical analysis of 2193 pairs of users who are online friends. When these pairs of users know each other offline, they are more likely to (1) respond to the online gesture of friendship from their friend, (2) share mutual online friends, (3) distribute and gather information in their friend’s Twitter network, (4) pay attention to their friend’s tweets, (5) post tweets that might be of interest to …
Tan Cheng Bock [Singapore, Member Of Parliament], Cheng Bock Tan
Tan Cheng Bock [Singapore, Member Of Parliament], Cheng Bock Tan
Digital Narratives of Asia
Former veteran People's Action Party Member of Parliament, presidential candidate Dr Tan Cheng Bock speaks his mind with DNA on his struggles during his school days, National Service, and what had motivated him to enter politics. He reveals his take on Foreign Talent, the Feedback Unit, and shares on the kind of society he hopes Singapore will become.
Hardcore Subcultures For Law-Abiding Citizens And Online Nationalism: Case Study On The Korean Internet Community Ilbe Jeojangso, Kyujin Shim
Research Collection Lee Kong Chian School Of Business
In general, the Internet is perceived as a liberal space in terms of major user demographics and political orientation, and Korea’s cyberspace leans toward liberals and left-wing groups (Peak, 2013). So, interesting questions arise regarding ILBE and its popularity: In a liberal-dominant cyberspace, what drives conservative netizens to the ILBE community, armed with strong racism and nationalism? What are the differences and commonalities between the ILBE community and Japanese Netto-uyo? In the chronology of Korean online communities, sporadically, netizens possessing conservative and racist traits have attempted to build conservative online communities but these have been limited, and none …
Modeling Social Media Content With Word Vectors For Recommendation, Ying Ding, Jing Jiang
Modeling Social Media Content With Word Vectors For Recommendation, Ying Ding, Jing Jiang
Research Collection School Of Computing and Information Systems
In social media, recommender systems are becoming more and more important. Different techniques have been designed for recommendations under various scenarios, but many of them do not use user-generated content, which potentially reflects users’ opinions and interests. Although a few studies have tried to combine user-generated content with rating or adoption data, they mostly reply on lexical similarity to calculate textual similarity. However, in social media, a diverse range of words is used. This renders the traditional ways of calculating textual similarity ineffective. In this work, we apply vector representation of words to measure the semantic similarity between text. We …
The Next Wave Of Globalisation, Singapore Management University
The Next Wave Of Globalisation, Singapore Management University
Perspectives@SMU
As consumption patterns shift away from OECD countries to the developing world, businesses need to leverage on technology to overcome last-mile delivery obstacles
Mahathir Bin Mohamad [Malaysia, Prime Minister], Mahathir Bin Mohamad
Mahathir Bin Mohamad [Malaysia, Prime Minister], Mahathir Bin Mohamad
Digital Narratives of Asia
Malaysia's longest-serving Prime Minister Mahathir bin Mohamad, who was a practising medical doctor, believes in confronting problems in order to overcome them. He enjoys job satisfaction first as a doctor, later as a politician. He shares with DNA about managing the Financial Crisis, party betrayal, and the origin of ASEAN and its challenges. He also reveals his take on a good leader, and his outspoken daughter.
Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber
Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber
Research Collection School Of Computing and Information Systems
Given the ever increasing amount of publicly available social media data, there is growing interest in using online data to study and quantify phenomena in the offline 'real' world. As social media data can be obtained in near real-time and at low cost, it is often used for 'now-casting' indices such as levels of flu activity or unemployment. The term 'social sensing' is often used in this context to describe the idea that users act as 'sensors', publicly reporting their health status or job losses. Sensor activity during a time period is then typically aggregated in a 'one tweet, one …
Innovation Governance: How Proactive Is Your Board?, Jean-Philippe Deschamps
Innovation Governance: How Proactive Is Your Board?, Jean-Philippe Deschamps
Asian Management Insights
Ten good board practices on innovation.
Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo
Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo
Asian Management Insights
Every business knows that it needs to leverage customer data, but few know the potential it has to transform business processes, decisions and performance.
Intersubjective Norms: Cultural And Interpersonal Perspective, Kimin Eom, Heejung S. Kim
Intersubjective Norms: Cultural And Interpersonal Perspective, Kimin Eom, Heejung S. Kim
Research Collection School of Social Sciences
Normative perspectives in cultural psychology provide a fresh view to understand the processes of cultural influence on human behavior. Although much of the existing research focuses on individuals’ internalized personal values and beliefs to explain cultural tendencies, the new perspective proposes perceived intersubjective norms as an alternative key component in cultural influence (Chiu, Gelfand, Yamagishi, Shteynberg, & Wan, 2010; Zou et al., 2009). Extending this newly emerging approach, the lead articles in this special issue address some of the important questions and issues of normative perspectives in cultural psychology. The articles provide useful explanations for why individuals vary in the …
A Method And System For Sentiment Classification And Emotion Classification [Us Patent 20170308523a1], Zhaoxia Wang, Rick Siow Mong Goh, Yinping Yang
A Method And System For Sentiment Classification And Emotion Classification [Us Patent 20170308523a1], Zhaoxia Wang, Rick Siow Mong Goh, Yinping Yang
Research Collection School Of Computing and Information Systems
A system and a method for classifying text messages, such as social media messages into sentiment valence categories are provided. The system comprising a module for decomposing text messages, a module for cleaning text messages, a module for producing feature data of text messages, and a module for classifying text messages into sentiment valence categories. The module for decomposing text messages is configured to: receive a text message, parse the text message into separate portions in response to parsing criteria based on sentence delimiters, wherein the separate portions are sentences, phrases and words, and rejoin at least some of the …
Can't We All Just Get Along?, Pang, A., Yan Jin
Can't We All Just Get Along?, Pang, A., Yan Jin
Research Collection Lee Kong Chian School Of Business
Looking for a conflict management strategy that works? Contingency theory could hold the key.
Mood Self-Assessment On Smartphones, Le Minh Khue, Eng Lieh Ouh, Stan Jarzabek
Mood Self-Assessment On Smartphones, Le Minh Khue, Eng Lieh Ouh, Stan Jarzabek
Research Collection School Of Computing and Information Systems
Mood has been systematically studied by psychologists for over 100 years. As mood is a subjective feeling, any study of mood must take into account and accurately capture user’s perception of an experienced feeling. In last 40 years, a number of pen-andpaper mood self-assessment scales have been proposed. Typically, a person is asked to separately rate various dimensions of the experienced feeling (e.g., pleasure and arousal) or mood items (interested, agitated, excited, etc.) on numeric scales (e.g., between 0 and 10). These partial ratings are then combined into an overall mood rating (or into its positive and negative affect). Penand-paper …
What's Hot In Software Engineering Twitter Space?, Abhishek Sharma, Tian Yuan, David Lo
What's Hot In Software Engineering Twitter Space?, Abhishek Sharma, Tian Yuan, David Lo
Research Collection School Of Computing and Information Systems
Twitter is a popular means to disseminate information and currently more than 300 million people are using it actively. Software engineers are no exception; Singer et al. have shown that many developers use Twitter to stay current with recent technological trends. At various time points, many users are posting microblogs (i.e., tweets) about the same topic in Twitter. We refer to this reasonably large set of topically-coherent microblogs in the Twitter space made at a particular point in time as an event. In this work, we perform an exploratory study on software engineering related events in Twitter. We collect a …
Two Formulas For Success In Social Media: Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Two Formulas For Success In Social Media: Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Research Collection School Of Computing and Information Systems
Recent years have witnessed an unprecedented explosion in information technology that enables dynamic diffusion of user-generated content in social networks. Online videos, in particular, have changed the landscape of marketing and entertainment, competing with premium content and spurring business innovations. In the present study, we examine how learning and network effects drive the diffusion of online videos. While learning happens through informational externalities, network effects are direct payoff externalities. Using a unique data set from YouTube, we empirically identify learning and network effects separately, and find that both mechanisms have statistically and economically significant effects on video views; furthermore, the …
The Most Unkindest Cuts: Speaker Selection And Expressed Government Dissent During Economic Crisis, Alexander Herzog, Kenneth Benoit
The Most Unkindest Cuts: Speaker Selection And Expressed Government Dissent During Economic Crisis, Alexander Herzog, Kenneth Benoit
Research Collection School of Social Sciences
Economic crisis and the resulting need for austerity budgets have divided many governing parties and coalitions in Europe despite strong party discipline in the legislative voting on these harsh budgets. We measure these divisions using automated text analysis methods to scale the positions that legislators express in budget debates in an effort to avoid punishment by voters for supporting austerity measures while still adhering to strict party discipline by voting along party lines. Our test case is Ireland, a country that has experienced periods of rapid economic growth as well as one deep financial and economic crisis. Tracking dissent from …
Social Signal Processing For Real-Time Situational Understanding: A Vision And Approach, Kasthuri Jeyarajah, Shuchao Yao, Raghava Muthuraju, Archan Misra, Geeth De Mel, Julie Skipper, Tarek Abdelzaher, Michael Kolodny
Social Signal Processing For Real-Time Situational Understanding: A Vision And Approach, Kasthuri Jeyarajah, Shuchao Yao, Raghava Muthuraju, Archan Misra, Geeth De Mel, Julie Skipper, Tarek Abdelzaher, Michael Kolodny
Research Collection School Of Computing and Information Systems
The US Army Research Laboratory (ARL) and the Air Force Research Laboratory (AFRL) have established a collaborative research enterprise referred to as the Situational Understanding Research Institute (SURI). The goal is to develop an information processing framework to help the military obtain real-time situational awareness of physical events by harnessing the combined power of multiple sensing sources to obtain insights about events and their evolution. It is envisioned that one could use such information to predict behaviors of groups, be they local transient groups (e.g., protests) or widespread, networked groups, and thus enable proactive prevention of nefarious activities. This paper …
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer relationship management. However not all micro-reviews are equally important, especially since a venue owner should already be familiar with his venue's primary aspects. Instead we envisage that a venue owner will be interested in micro-reviews that are unexpected to him. These can arise in many ways, such as users focusing on easily overlooked aspects (by the venue owner), making comparisons …
Pushing Aggressively For Political Renewal, Tan K. B. Eugene
Pushing Aggressively For Political Renewal, Tan K. B. Eugene
Research Collection Yong Pung How School Of Law
In one of the most anticipated Cabinet reshuffles that precedes the cusp of a leadership transition, Prime Minister Lee Hsien Loong did not disappoint and kept to his word to “push aggressively” for political renewal and succession. While change amid continuity is an apt description for the new line-up, there is no doubting that the emphasis is clearly on change.
Confessions Of An Angry Employee: The Dark Side Of De-Identified “Confessions” On Facebook, Arunima Krishna, Soojin Kim
Confessions Of An Angry Employee: The Dark Side Of De-Identified “Confessions” On Facebook, Arunima Krishna, Soojin Kim
Research Collection Lee Kong Chian School Of Business
Employees’ communication behaviors are an important area of research for public rela-tions. In this study, employees’ communication behaviors in a de-identified context havebeen studied from the perspective of online flaming by analyzing “confessions” posted on aFacebook confessions page. The theoretical perspectives of the uses and gratification theoryand employee communication behavior in public relations literature were adopted in thisstudy. Positive and negative “confessions” were analyzed to identify employees’ motiva-tions in posting them. While negative posts expressing anger and frustration at policies,personnel, and the management in general dominated the page, positive posts indicatedexpressions of pride, nostalgia, and gratitude for social support from …