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Seton Hall University

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Articles 91 - 120 of 650

Full-Text Articles in Communication

Work–Family Conflict And Counterproductive Work Behaviors: Moderating Role Of Regulatory Focus And Mediating Role Of Affect, T. T. (Rajan) Selvarajan, Barjinder Singh, Peggy A. Cloninger, Kaumudi Misra Jan 2019

Work–Family Conflict And Counterproductive Work Behaviors: Moderating Role Of Regulatory Focus And Mediating Role Of Affect, T. T. (Rajan) Selvarajan, Barjinder Singh, Peggy A. Cloninger, Kaumudi Misra

Organization Management Journal

Evidence suggests work–family conflict can lead to numerous negative consequences in the workplace, including behaviors detrimental to the organization and its members, such as counterproductive work behaviors (CWBs). Yet relatively little research has addressed the relationship between work–family conflict and CWBs. This study builds on the structural model of stress and regulatory focus theory to addresses this major gap in the literature. Our model proposes that negative affect and self-regulation can help us understand how and why work–family conflict may be related to CWBs. We hypothesize that work–family conflict is positively related to negative affect, which in turn is positively …


A Study Of The Hierarchical Culture Gaps Within Unionized Utilities Companies, Levi R. G. Nieminen, Benjamin Biermeier-Hanson, Adam Roebuck, Daniel R. Denison Jan 2019

A Study Of The Hierarchical Culture Gaps Within Unionized Utilities Companies, Levi R. G. Nieminen, Benjamin Biermeier-Hanson, Adam Roebuck, Daniel R. Denison

Organization Management Journal

The purpose of this study was to measure the culture gaps between hierarchical subgroups within unionized utilities companies. We conducted a mixed methods study. Using archival survey data, we compared hierarchically-defined subgroups’ perceptions of performance-linked culture traits within five unionized utilities companies. We later conducted interviews and focus groups, followed by qualitative coding and analysis. As compared to non-union employees, union employees viewed their companies as substantially less involving, consistent, adaptable, and clear about purpose and direction. Our qualitative analysis highlighted two prior management decisions as illustrative of the contrast between high and low levels of union involvement and clarity. …


Stakeholders And Business Strategy: A Role-Play Negotiation Themed Exercise, Jeff Moretz, Catherine C. Giapponi Jan 2019

Stakeholders And Business Strategy: A Role-Play Negotiation Themed Exercise, Jeff Moretz, Catherine C. Giapponi

Organization Management Journal

Consideration of the interests of stakeholders as well as the potential impact of stakeholders on company decisions provides critical insight into dimensions of strategic decision making that may be overlooked using traditional strategy frameworks. Using a case based on a manufacturing company’s deliberation of a decision to send offshore the manufacturing of its core products, this exercise exposes students to a variety of stakeholder perspectives through a role-play negotiationthemed exercise. Students adopt the roles of top management, labor representative, local supplier, customer representative, city manager, environmental activist, and shareholder representative. The negotiation activity is designed to raise student awareness of …


Suspicion At Work: The Impact On Counterproductive And Citizenship Behaviors, Johanna Capitano, Quinn W. Cunningham Oct 2018

Suspicion At Work: The Impact On Counterproductive And Citizenship Behaviors, Johanna Capitano, Quinn W. Cunningham

Organization Management Journal

The purpose of this research was to examine the impact of state suspicion in the workplace, specifically, employee suspicion of managers, on counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Data were obtained from a cross-sectional survey of 251 working adults (Study 1) and a vignette randomized experiment of 219 working adults (Study 2). Findings indicate that employees suspicious of their managers are more likely to engage in CWB and less likely to engage in OCB. These findings may help to focus practitioners’ attention on reducing workplace suspicion through open communication. Additionally, this research integrates the stressor–emotion model and …


Counterproductive Work Behaviors Toward Organization And Leader-Member Exchange: The Mediating Roles Of Emotional Exhaustion And Work Engagement, Mariana Lebron, Filiz Tabak, Or Shkoler, Edna Rabenu Oct 2018

Counterproductive Work Behaviors Toward Organization And Leader-Member Exchange: The Mediating Roles Of Emotional Exhaustion And Work Engagement, Mariana Lebron, Filiz Tabak, Or Shkoler, Edna Rabenu

Organization Management Journal

In this article, we develop and empirically test a model of antecedents of organizational counterproductive work behavior (CWB-O) specifying work engagement and emotional exhaustion as mediators of the relationship between leader–member exchange (LMX) and CWB-O. Our results show (a) that the relationship between LMX and organizational CWB-O is partially mediated by work engagement and (b) that the relationship between work engagement and CWB-O is partially mediated by emotional exhaustion. We discuss our findings and their implications for research and practice.


Exploring How Learning Style Relates To General And Career Management Self-Efficacy Beliefs In A Managerial Context, Yoshitaka Yamazaki, Michiko Toyama, Roby Syaiful Ubed Oct 2018

Exploring How Learning Style Relates To General And Career Management Self-Efficacy Beliefs In A Managerial Context, Yoshitaka Yamazaki, Michiko Toyama, Roby Syaiful Ubed

Organization Management Journal

This study examined how learning style relates to self-efficacy beliefs in a managerial context. To make a theoretical frame, the study relied on Kolb’s experiential learning theory and a model of self-efficacy–performance relationship proposed by Gist and Mitchell. The study analyzed not only general efficacy but also specific efficacy focused on career management. Participants of this study consisted of 235 managers who worked for the Ministry of Finance in Indonesia. Results showed that managers’ learning orientation towards abstract conceptualization over concrete experience was associated with increased self-efficacy beliefs, whereas an orientation towards active experimentation over reflective observation was associated with …


Does Employee Age Moderate The Association Between Hr Practices And Organizational Commitment? An Application Of Soc Theory To Organizational Behavior, Michael M. Mackay Oct 2018

Does Employee Age Moderate The Association Between Hr Practices And Organizational Commitment? An Application Of Soc Theory To Organizational Behavior, Michael M. Mackay

Organization Management Journal

Drawing hypotheses from Selective Optimization with Compensation theory (SOC), we explored the degree to which employee age moderates the relationship between employees’ satisfaction with high-commitment human resource practices (HCHRPs; e.g., providing training, work–life balance) and organizational commitment. Customer-facing employees (N = 6,360) from an international transportation company completed the Organizational Commitment Questionnaire (OCQ) and rated their satisfaction with various HCHRPs offered by their organization. Results show that although there was a strong overall correlation between organizational commitment and satisfaction with various HCHRPs (r = .66), employee age was a significant moderator of only the relationships between organizational commitment and maintenance-related …


Creating A Culture Of Engagement In Business Schools, Devin Lunt, Larry Chonko, Lisa A. Burke-Smalley Jul 2018

Creating A Culture Of Engagement In Business Schools, Devin Lunt, Larry Chonko, Lisa A. Burke-Smalley

Organization Management Journal

Business schools, in the face of various external pressures, are confronted with the daunting challenge of better engaging their constituents to achieve their learning mission. We call for engagement to play a unifying role in a business school’s culture. We incorporate relevant learning, marketing and change management concepts to first present conceptual tenets underlying our engagement model including co-creation of learning and students as works-in-progress. We then propose a plan for creating a culture of engagement in business schools to advance their learning mission, which broadly involves students, faculty, alumni, employers and administrators. The tactical plan is presented in four …


Outcomes Assessment In A Capstone Management Course: Engaging Multiple Stakeholders, Melissa J. Knott, Jeanie M. Forray, Claire E. Regan Jul 2018

Outcomes Assessment In A Capstone Management Course: Engaging Multiple Stakeholders, Melissa J. Knott, Jeanie M. Forray, Claire E. Regan

Organization Management Journal

In this article, we present a program assurance of learning method (“RealTest”) that engages multiple stakeholders in a one-day assessment center (AC) design integrated into our management majors’ capstone course. In addition to involving graduating seniors, department faculty, and College of Business administrators, the day-long process engages individuals from the local business community and alumni who serve as assessors (“coaches”) for the activities included. During the RealTest experience, we collect data for use in our program review’s process for continuous improvement of the curriculum and provide career networking opportunities for the participants. We share data from several years’ worth of …


Mending The Gaps: An Exercise In Identifying And Understanding Diverse And Multicultural Team Faultlines, Susan D. Baker, Samina M. Saifuddin, Susan Stites-Doe Jul 2018

Mending The Gaps: An Exercise In Identifying And Understanding Diverse And Multicultural Team Faultlines, Susan D. Baker, Samina M. Saifuddin, Susan Stites-Doe

Organization Management Journal

The Faultlines Exercise, an experiential activity, introduces students to concepts of diversity attributes (surface and deep levels), social identity, and team faultlines. Through individual reflection and team discussion, students apply these concepts to their own diverse multicultural class teams with the goals of (a) preventing negative outcomes that may develop from faultlines and (b) improving team performance. Plenary class discussions reinforce key learning points that can be applied to teamwork throughout the course. Students in both face-to-face and online classes report that the exercise helps improve team performance and helps to identify and resolve problems. Instructions for facilitating classroom discussion …


Leading In The Real World: Operationalizing A Power-Based Model Of Collaboration For Leadership Experiential Learning, Mariana J. Lebron, Filiz Tabak Jul 2018

Leading In The Real World: Operationalizing A Power-Based Model Of Collaboration For Leadership Experiential Learning, Mariana J. Lebron, Filiz Tabak

Organization Management Journal

Using a power-based conceptual framework, we present a collaboration model to guide faculty and student affairs (SA) staff in working together to develop experiential learning assignments that help students apply leadership concepts to on-campus organizational problems. The PowerBased Student-Centered Collaboration Model (PSCM) consists of four stages through which faculty, SA staff, leadership course students, and student organization leaders operationalize their legitimate, coercive, expert, reward, and informational power in sharing resources for mutually beneficial student-centered learning experiences. Power structures provide coordinating mechanisms for information-exchange, decision-making, and role clarification in team-based collaborations. Using the PSCM, we developed a 6-week assignment Leading in …


Emotional Tweeters: What Causes Individuals To React During A Crisis? A Mixed-Methodological Analysis Examining Crisis Response Tweets To The 2018 Stoneman Douglas High School Shooting, Gabriel John Fiore Iii May 2018

Emotional Tweeters: What Causes Individuals To React During A Crisis? A Mixed-Methodological Analysis Examining Crisis Response Tweets To The 2018 Stoneman Douglas High School Shooting, Gabriel John Fiore Iii

Seton Hall University Dissertations and Theses (ETDs)

All entities and individuals can use, design or generate content appealing to emotions to maximize message saturation, audience reach, and engagement on Twitter during a crisis. The purpose of this study was to identify which specific emotion(s) yielded the highest engagement during the 2018 Stoneman Douglas High School Shooting. Specifically, tweets conveying the emotional appeals of fear, anger, empathy, and advocacy were measured in terms of average likes, retweets, replies, and overall engagement using a content analysis and the constant comparative method. Results revealed which emotional appeal(s) yield the most likes, retweets, replies, and overall engagement with tweets.


From Teaching To The Best Seller List: How The Educational System Drives The Publishing Market And Vice Versa, Kai D. Alexander May 2018

From Teaching To The Best Seller List: How The Educational System Drives The Publishing Market And Vice Versa, Kai D. Alexander

Seton Hall University Dissertations and Theses (ETDs)

Certain outdated canonical texts have played a huge part in the oppression of minorities and women (Platt), and within the last 20 years or so, research has shown that these “difficult” texts do nothing to help foster a healthy thirst for knowledge outside of the classroom. My purpose is to demonstrate how the educational system – in particular, how reading and writing are taught from elementary school up until college – drives the publishing market, and thus, causes texts like Twilight to sit alongside the best seller list with To Kill a MockingBird. I will argue that there is …


Pay Openness Movement: Is It Merited? Does It Influence More Desirable Employee Outcomes Than Pay Secrecy?, Shelly Marasi, Alison Wall, Rebecca J. Bennett Apr 2018

Pay Openness Movement: Is It Merited? Does It Influence More Desirable Employee Outcomes Than Pay Secrecy?, Shelly Marasi, Alison Wall, Rebecca J. Bennett

Organization Management Journal

Organizations are currently moving toward increased pay openness in the workplace; thus, it is important to determine the influence pay communication practices (pay secrecy and pay openness) have on employee outcomes and whether the increase in pay openness is merited and more beneficial for organizations. The purpose of this article is to analyze pay communication’s influence on workplace deviance and organizational citizenship behaviors (OCBs). Specifically, pay secrecy practices are hypothesized to influence employees to engage in less OCBs and more workplace deviance. Informational justice and distributive justice perceptions are included as mediators. Pay secrecy leads to greater workplace deviance as …


The Characteristics Of Effective Leadership Perceptions Among Immigrants From The Former Soviet Union In Israel, Alexander Zibenberg Apr 2018

The Characteristics Of Effective Leadership Perceptions Among Immigrants From The Former Soviet Union In Israel, Alexander Zibenberg

Organization Management Journal

The study focuses on the changing of perceptions of effective leadership in organizations as a result of transition from one culture to another. The sample consisted of groups of 132 immigrants and 189 native Israelis. First, the research compares perceptions of effective leadership among Israeli natives with those of immigrants to Israel from the former Soviet Union. Then the study shows that some perceptions of the 1.5 generations of immigrants are more similar to those of native Israelis than to perceptions of the first-generation immigrants. The results indicate that the process of acculturation does not have an identical effect on …


Addressing Virtual Work Challenges: Learning From The Field, Julia Eisenberg, Aparna Krishnan Apr 2018

Addressing Virtual Work Challenges: Learning From The Field, Julia Eisenberg, Aparna Krishnan

Organization Management Journal

Companies increasingly rely on virtual teams. Despite numerous studies examining the challenges of geographically dispersed work, the findings are often mixed. The purpose of this article is to identify themes of challenges associated with virtual collaborations based on academic literature and do a gap analysis with industry trends. First, we identify five overarching categories of virtual team challenges based on reviewing the latest trends in the academic literature: trust and relationships, communication and knowledge sharing, perceptions and decision making, leadership, and diversity. Second, we utilize these categories to qualitatively code and analyze the company data from the Fortune Best Places …


Mind Mapping: An Experiential Approach To Syllabus Review, Elizabeth A. Mccrea, Steven J. Lorenzet Jan 2018

Mind Mapping: An Experiential Approach To Syllabus Review, Elizabeth A. Mccrea, Steven J. Lorenzet

Organization Management Journal

On the first day of class most management faculty review or “go over” the syllabus, typically through an instructor-led presentation. However, research indicates that students retain little, if any, of the syllabus material, leading to frustrating outcomes for both students and instructors. Here we report the results of a post hoc natural experiment, where we compared the effectiveness of the traditional, review-and-discuss method to the effectiveness of a mind map approach used in another undergraduate management course. Before we conceived of the natural experiment, each faculty member reviewed the syllabus using his or her preferred method. One week later, the …


A Multi-Theory Approach To Managing Knowledge Assets: The Case Of Complex Professional Human Service Organizations, Joel Harmon, Dennis J. Scotti, Eric H. Kessler Jan 2018

A Multi-Theory Approach To Managing Knowledge Assets: The Case Of Complex Professional Human Service Organizations, Joel Harmon, Dennis J. Scotti, Eric H. Kessler

Organization Management Journal

A multi-theory framework is offered for guiding managerial decision making in complex professional human service organizations; a growing segment of the economy for which the ability to proactively and dynamically manage knowledge assets is naturally critical to performance. Following a call for greater theoretical integration, this framework synthesizes essential and complimentary elements of three theoretical domains. It combines Transaction Economics’ focus on the appropriate procurement of knowledge assets, with Knowledge Management’s focus on how to dynamically unleash the potential of those assets, and Contingency Thinking’s focus on how to structurally harness and direct that potential. Two key “bridging constructs” emerge …


A Dyadic Approach To Examining The Emotional Intelligence–Work Outcome Relationship: The Mediating Role Of Lmx, Minsu Lee, Clifton O. Mayfield, Amanda S. Hinojosa, Yooshin Im Jan 2018

A Dyadic Approach To Examining The Emotional Intelligence–Work Outcome Relationship: The Mediating Role Of Lmx, Minsu Lee, Clifton O. Mayfield, Amanda S. Hinojosa, Yooshin Im

Organization Management Journal

Adopting a dyadic approach, we examine the processes through which leader–member exchange (LMX) mediates the relationship between emotional intelligence (EI) and work outcomes. Fitting the data from a survey of 204 unique pairs of leaders and followers to an actor–partner independence model (APIM), we found that follower EI positively affects LMX as perceived by both dyad members, whereas leader EI is positively related to only leader ratings of LMX. Using polynomial regression, we also found that EI similarity between the leader and follower has a positive relationship with both leader and follower ratings of LMX. Follower LMX partially mediates the …


The Phenomenon Of Rome: On Roads, Refugees, And Teilhard De Chardin, Jon Radwan Jan 2018

The Phenomenon Of Rome: On Roads, Refugees, And Teilhard De Chardin, Jon Radwan

CHDCM Publications

Teilhard de Chardin’s understanding of creation as an evolutionary process is used as a lens for studying Roman roads and refugees. A shorter version of this essay was published in Seton Hall University 2018 Core Trip, pages 28-33. This draft has been submitted for potential publication in Writing Rome: A Spiritual Journey, Kelly Shea ed.


“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur Oct 2017

“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur

Organization Management Journal

This article presents an original academic play, “Regarding Lupe,” that explores traditional and emerging Latina cultural values and how cross-cultural differences may affect a performance appraisal process. The dramatic structure of the play, inspired by Crandall and Eshleman’s Justification/Suppression Model of Prejudice (JSM), represents a novel and vivid way to engage students in learning why even an acculturated Latina executive may face stereotypes, prejudice, and unintentional discrimination in performance appraisal at work. Here we share the play and offer theoretical and cross-cultural information to facilitate the debriefing. We hope to contribute not only to the teaching and learning of diversity …


The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland Oct 2017

The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland

Organization Management Journal

Drawing from the supervisor undermining and creativity literature, this study explores the influence of supervisor undermining on employee self-esteem, creative performance, and overall job performance in the workplace. Using data obtained from subordinate–supervisor dyads (N = 123) in various organizations, this study specifically suggests that supervisor undermining adversely impacts employee creativity through the mediation process of employee self-esteem. Additionally, this study finds support for a positive relationship between employee creativity and overall job performance. Ultimately, the current study proposes a multiple mediation model whereby supervisor undermining indirectly influences employee overall job performance through the mediation mechanisms of employee self-esteem and …


Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams Oct 2017

Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams

Organization Management Journal

The organizational literature reflects a growing interest in the personality trait of grandiose narcissism. Individuals high in grandiose narcissism are more arrogant, self-confident, and greedy, and have lower empathy than the average person. Narcissism injects biases and conflict into the performance management process, which decreases the benefits obtained and increases stress and frustration. We review research on narcissism and the components of performance management systems, and then integrate them to illustrate several important implications for performance management in organizations. Employee narcissism is negatively related to employees’ commitment to development goals that address competence deficits, acceptance of negative feedback, and the …


“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson Jul 2017

“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson

Organization Management Journal

This article presents an experiential exercise designed to provide students with an opportunity to develop their knowledge of ways in which conflict may be managed (using the framework proposed by Thomas, 1976) and types of negotiation. Students form pairs and are presented with a scenario in which they have both requested the same week of vacation to attend events. Unfortunately, they are informed that they are unable to take the time off simultaneously. Participants are asked to discuss among themselves, using assigned modes of managing conflict, to determine how the time will be allocated. The target audience is composed of …


Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen Jul 2017

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …


Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic Jul 2017

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …


The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane Jul 2017

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.


Communication Accommodation In Maternity Care: A Qualitative Analysis On How Patient-Provider Communication Affects Labor And Delivery Decisions, Gabriele Cafone May 2017

Communication Accommodation In Maternity Care: A Qualitative Analysis On How Patient-Provider Communication Affects Labor And Delivery Decisions, Gabriele Cafone

Seton Hall University Dissertations and Theses (ETDs)

Background. Over 4.3 million mothers and newborns receive maternity care in the United States each year (Sakala & Corry, 2008). Childbirth is the leading reason for hospitalization yearly in the United States, with 23% of all individuals discharged from hospitals being either a mother or a newborn. The most common operating room procedure is cesarean section, and six of the fifteen most commonly performed hospital procedures are associated with childbirth (Sakala & Corry, 2008). Women may be led to believe that these medical interventions during labor and delivery are necessary without ever being properly educated, resulting in an intervention filled …


Nonprofit Investigative Journalism Conversations About Impact And Reach, Matthew Hale Apr 2017

Nonprofit Investigative Journalism Conversations About Impact And Reach, Matthew Hale

Political Science Publications

No abstract provided.


Nonprofit Investigative Journalism Presentation Slides, Matthew Hale, Joseph Riccardelli, Lisa Deluca Apr 2017

Nonprofit Investigative Journalism Presentation Slides, Matthew Hale, Joseph Riccardelli, Lisa Deluca

Political Science Publications

No abstract provided.