Communication Commons^™

Prescribed Reading: November 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: It’s not what we say, it’s what patients hear
• Patients share appreciation for your efforts
• Patient Satisfaction Scorecard
• Welcome to our new providers
• Welcome to our new clinic employees
• It’s not too late to get the flu shot!
• Recognition for years of service
• Wound Center celebrates first anniversary
• $8,500 grant received by Pediatrics Clinic
• Community campaign launches
• CentraCare’s year in review

Patient Care News: October 2011, St. Cloud Hospital

Patient Care News

Research Review: The Business Case For Patient Safety

First Choice PTO Planning Calendars

Enteric Precaution

Clinical Ladder

Educational/Professional Developmental Programs

Gifts of Life and Sight

Clinic Connection: Fall 2011, Centracare Clinic

Clinic Connection

• President’s Message: "It’s not what we say. It’s what patients hear!"
• Computer-based testing can help with evaluation and management of concussions
• Small bowel capsule endoscopy helps to detect gastrointestinal bleeding
• Patient-physician interaction in the EMR era
• Introducing our new CentraCare Clinic Specialist
• Patient’s race, ethnicity and language are important for routine medical care

Prescribed Reading: October 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Good times
• The role of serving our patients
• Patient Satisfaction Scorecard
• Caught in the act of caring!
• Welcome to our new providers
• Welcome to these new employees
• Recognition for years of service
• ‘Get in the game’ and win an Ipad!
• Medicare reimburses for care coordination
• Physician of Excellence honored
• Heart center changes its name
• Get the flu shot for those you love
• Moving on…..
• October is National Health Literacy Month

Patient Care News: September 2011, St. Cloud Hospital

Patient Care News

Research Review: The Business Case For Patient Safety

First Choice PTO Planning Calendars

Enteric Precaution

Clinical Ladder

Educational/Professional Developmental Programs

Gifts of Life and Sight

Prescribed Reading: September 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Three-phase cultural competency assessment underway
• Why focus on service?
• Patient satisfaction recognition
• Best wishes to these departing physicians!
• Kudos to the cardiac surgeons!
• Recognition for years of service
• St. Cloud Kidney Walk is Sept. 17
• Fidelity Investments consultations planned
• Mobile alerts texting feature for HRA
• Welcome to these new physicians
• Welcome to these new employees
• Expanding MyChart to Sauk Centre
• CCHS honored as Best Place to Work
• Celebrating commitment Sept. 27

Patient Care News: August 2011, St. Cloud Hospital

Patient Care News

Adverse Health Events update

Staffing/Scheduling Reminders

Extra! Extra! First Choice PTO

VIDYO

Upcoming Education

Power Injectable Central Line Catheters

Prisoner/Inmate: Plan for care of patients

J-Tip Syringe for Subq Lidocaine Administration

Clinical Ladder

Prescribed Reading: August 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Understanding diverse cultures can eliminate health care disparities
• Patient Satisfaction Update
• Patient Satisfaction Scorecard - FY 2011
• Recognition for Years of Service
• Award-winning care!
• Pediatrics participates in national study
• Celebrating a decade of care!
• Welcome to these new providers
• Welcome to these new employees
• A special delivery for kids
• River Campus goes green
• Learn to live a healthier lifestyle

Patient Care News: July 2011, St. Cloud Hospital

Patient Care News

Primary Stroke Center Survey Final Results

Educational/Professional Developmental Programs August

Clinic Connection: Summer 2012, Centracare Clinic

Clinic Connection

• President’s Message: "Are you different or am I?"
• Medical issues are more than adherence and affordability
• Preparing for the transition from ICD-9 to ICD-10
• Introducing our new CentraCare Clinic Specialists
• Balancing religious beliefs with health needs
• Immunization refusal brings challenges to physicians
• Clinic provides follow-up care for at-risk infants, children

Prescribed Reading: July 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: “Oh, the places you’ll grow!”
• Sharing Common Values
• Patient Satisfaction Scorecard
• Welcome to these new employees
• Recognition for years of service
• Congratulations and best wishes!
• Welcome to our new providers
• Reminder for employees
• Welcome to our new Sauk Centre providers
• Dr. Johnson recognized for excellence
• River Campus is getting a facelift!

Nursing News: June 2011, St. Cloud Hospital

Patient Care News

Daisy Award Winners

Suction Canister Disposal

Nursing Research Award Winners

Prescribed Reading: June 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Feedback improves performance
• Leading with Care winner Fran Martini
• Patient Satisfaction Scorecard Current Top 10 Departments
• Our CentraCare family is growing!
• Welcome to our new physicians
• Welcome to these new employees
• Recognition for years of service
• Check your time cards
• Kudos to...
• Health Care Homes improve patient care
• View your HRA balance online
• Yoga punch cards available
• Give the gift of independence and safety

Nursing News: May 2011, St. Cloud Hospital

Patient Care News

National Nurses Week

Journal Review: The Importance of Assessing Sexuality: A Patient Perspective

Prescribed Reading: May 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: 2011 Gallup Survey
• Patient Feedback:
• Patient Satisfaction Scorecard results
• Welcome to our new provider
• Welcome to these new employees
• Recognition for years of service
• Moving on . . .
• Dr. Davis receives Caduceus Award
• Improve your sleep without medication
• Kudos to . . .
• Give the gift of independence and safety
• Infant immunization awareness
• An Epic change . . .
• Spring into health
• May is Stroke Awareness Month

Nursing News: April 2011, St. Cloud Hospital

Patient Care News

National Nurses Week

Baccalaureate and ADN RN Hiring Guidelines

Safety and Near Miss Reporting

Clinic Connection: Spring 2011, Centracare Clinic

Clinic Connection

• President’s Message: "Team-based medicine and the use of clinical guidelines and protocols"
• Updated growth charts now available
• Mohs Micrographically-controlled Surgery for Non-Melanomatous Cutaneous Malignancy
• Minimally invading the chest: Thoracoscopy in modern surgery
• Introducing our new CentraCare Clinic Specialists
• Affordable Care Act brings Medicare changes

Prescribed Reading: April 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Best friend at work?
• Focusing our service efforts
• Patient Satisfaction Scorecard results
• Leading with Care award
• “Caring Idea” contest winners
• Welcome to these new employees
• Recognition for years of service
• Welcome to our new provider
• CCHS receives Great Workplace Award
• Making a difference
• Caring for Generations campaign
• Employee Assistance Program (EAP)
• A decade of inspiring women
• Central Minnesota Heart Center events
• April is National Donate Life Month
• Turn Tears of Hope into Tears of Despair

Nursing News: March 2011, St. Cloud Hospital

Patient Care News

BLS and ACLS Protocol Changes

Prescribed Reading: March 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Keeping CentraCare Clinic fair for all staff
• Patient Satisfaction Scorecards
• The case for service: patient feedback Access to care:
• Recognition for years of service
• L.I.F.E. Program offers employee discount
• Take health assessment, get rewarded!
• Project H.E.A.L. offers free screenings
• Drive thru colon cancer screenings
• Open House for new midwives
• Welcome to these new employees
• Women’s Health 101 is April 2
• CentraCare Health System Pharmacy partners with Sleep DME – CPAP Store
• Nursing alumni scholarship offered

Nursing News: February 2011, St. Cloud Hospital

Patient Care News

Heart Failure Core Measures and Discharge Instructions

Replacing PICC Lines

St. Cloud Hospital Welcomes New Nurse Practitioners - Chelsey Kontenzko RN, FNP, and Betsy Moga, RN, FNP

Prescribed Reading: February 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: My personal mission is connected to CentraCare Clinic’s mission
• Thank you for Leading with Care
• The case for service: patient feedback
• Welcome to these providers
• Welcome to these new employees:
• Recognition for years of service
• Kudos to…
• CentraCare pharmacies - $4 generic drugs
• Connect with CentraCare facebook
• Start earning your 2011 reward points
• Day of Dance
• Free, family fun with a western flair!
• Know someone with spirit?

Nursing News: January 2011, St. Cloud Hospital

Patient Care News

Interpreter Services: Quick Reference Guide

Updated Fall Variance Tool

A Request from Your Friends in Staffing

Prescribed Reading: January 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: 2011 ~ Renewed focus on customer service: Leading with care
• With awareness comes responsibility
• Current Patient Satisfaction Scorecard
• Kudos to . . .
• Stay healthy while exercising
• Expanding access for allergy sufferers
• Keep address up to date
• Benefit changes and reminders
• Welcome to our new physicians
• Welcome to these new employees
• Recognition for years of service
• Payroll tax cut to boost take-home pay

Annual Report: 2011, Centracare Health

Annual Report

• Letter from Terry Pladson to the community
• CentraCare gives back
• List of organizational improvements
• List of donors

The Beat: December 2010, Centracare Health

The Beat

• "Thank you for a fabulous year!"
• Care for high-risk pregnancies, critical care for newborns offered
• Give a St. Cloud Hospital journal for Christmas
• Annual Holly Ball, Dec. 18
• Tree of Hope
• Give Link to Life
• Christmas gifts from the heart
• Give to the book drive
• Melrose, Long Prairie install digital mammography
• Long Prairie rehab expands women’s health program
• Grief resources provide help during the holidays
• Donate your old cell phone
• Quit tobacco in the new year
• Kiosk check-in begins

Patient Care News: December 2010, St. Cloud Hospital

Patient Care News

Holiday Letter

Bonus Pay Announcement

Adverse Health Events

Injectable Multiple Dose Vial Expiration

Look Alike/Sound Alike Medications

Research Article: Acuity Adjusted Staffing

Clinical Ladder

Prescribed Reading: December 2010, Centracare Clinic

Prescribed Reading

• Health Care Matters: Leading with care
• Leading With Care
• Patient Feedback:
• Welcome to these new providers
• Employees of the quarter recognized
• Recognition for years of service
• Kiosk check-in to begin Dec. 15
• Welcome to these new clinic employees
• Kudos to . . .
• Medical plan open enrollment
• Year-end benefit reminders
• Medical Expense Plan Changes
• Book drive for Reach Out and Read

The Beat: November 2010, Centracare Health

The Beat

• "Take pride in CentraCare’s impact on area communities"
• CentraCare Wound Center opens
• CCHS annual report available online
• Looking for a great gift? How about an SCH journal?
• New Volunteer Opportunity
• Small Wonders
• Celebrate Festival of Lights
• Recovery Plus director honored
• Projects recognized by state organization
• Recycling at SCH gains ground
• Annual Holly Ball scheduled for Dec. 18
• Mary Buhl wins state award
• Clean-out the cabinet results
• Give Link to Life as a gift

Patient Care News: November 2010, St. Cloud Hospital

Patient Care News

Surgery Open House

Gorecki Guest House: Referral Information

Research Article: Journal Clubs

Clinical Ladder