Communication Commons^™

Opting Out: Over-Alerting And Warning Fatigue In The Era Of Wireless Emergency Alerts, Jeannette Sutton, Michele M. Wood

Emergency Preparedness, Homeland Security, and Cybersecurity Faculty Scholarship

While warning fatigue is commonly described among emergency management practitioners as a problem due to over-alerting, which leads to opting out, there has been limited research to define these concepts in a systematic manner that can inform policymaking around public alerting strategies, especially as they relate to Wireless Emergency Alerts (WEA). In this study, we draw from semi-structured interviews with emergency managers and open-ended responses from surveys with emergency managers and members of the public, to develop definitions of “over-alerting” and “warning fatigue” and to identify the conditions that cause the public to “opt out” of WEA messages. We conduct …

Transformations And Revelations: The Communicative Constitution Of Trustworthiness And Trust Through Ai Development Practices, Tessa Bruijne, Anouk Mols, Jason Pridmore

Human-Machine Communication

This study explores AI development practices to understand how trustworthiness is built into AI systems, and how this generates trust in AI. Through a multi-sited ethnography based methodology, we analyze observations, interviews, and documentation from AI developers working on trustworthy AI. Our analysis shows two key practices: transformation and revelation. Through transformational AI development practices trustworthiness is (re)constituted, though more or lesser degrees. Through revelation practices, AI developers communicatively engage with others to generate trust. This focus on developers adds to the user-centric perspective and shows the role nontechnical development practices have in shaping trust and trustworthy AI before it …

Socio-Technical Exchange With Machines: Worker Experiences With Complex Work Technologies, Cameron W. Piercy, Reaia Turner-Leatherman

Human-Machine Communication

Machines are now commonplace work partners and Human-Machine Communication (HMC) is part of modern work. Guided by the machine heuristic and Social Exchange Theory (SET) this paper uses interviews with 22 workers to explore the socio-technical relationships between humans and machines at work. Participants worked with complex machines across a wide variety of industries and roles and findings reveal participants see machines as part of the work ecosystem, develop everyday machine heuristics to guide repeated interactions with machines, and that elements of human uniqueness persist in evaluations of humans and machines. Discussion points emphasize situated and developing human-machine interaction scripts, …

What Is “So Severe, Pervasive, And Objectively Offensive?”: Defining Sexual Harassment, Investigating Reporting Requirements, And Supporting Disclosures With Communicative Role-Playing, Lauren L. Buisker, Kylie Johnson

Feminist Pedagogy

Despite the pervasive reach of rape culture on college campuses, university sexual harassment trainings frequently fail to provide students with clear definitions of sexual violence, often avoid using intersectional frameworks to teach students about the topic, and obscure the bureaucratic complexities that inhibit survivors’ abilities to seek out appropriate resources when they experience sexual trauma. As such, this article outlines communication strategies for feminist instructors interested in improving their students’ understanding of sexual harassment, given that social science and humanities classrooms provide apt spaces for grappling with difficult topics and the way in which language constructs our reality. We propose …

Nonprofit News Public Communication Data, Nik Usher

Communication: Faculty Scholarship

This is the link to the data for:

Nonprofit news outlets have emerged as potential solutions to the market failure of for-profit journalism, particularly in local news "deserts." However, it is unclear whether digital-first nonprofit news outlets themselves are articulating their distinct value proposition to a wider public. Using an original dataset of 336 nonprofit news outlets across 45 states and Washington, D.C., we analyzed digital-first news nonprofit websites to assess public communication strategies across different geographic scopes (local, state/regional, national/international) and coverage types (investigative, explanatory/analysis, news and events). We specifically assess the presence of impact statements, evidence of financial …

Newsletter, Wku Staff Senate

Staff Council

Newsletter created by WKU Staff Council to report on work accomplished.

The Impact Of Culture And Language On Internal Communication And Patient Care In Small To Medium-Sized Black Immigrant-Owned Healthcare Practices In Texas., Chisom Nwosu

Dissertations

This qualitative phenomenological study explored how cultural competency in small to medium-sized Black immigrant-owned healthcare practices in Texas affects internal communication and patient care. Through semi-structured interviews with nine clinical and administrative leaders in Dallas and Houston, five themes emerged: culturally competent leadership, intentional communication structures, language and interpretation practices, patient-centered cultural sensitivity, and the use of technology for adaptation. Findings suggest that culturally aware leadership and inclusive communication strategies foster team cohesion and improve patient trust and care. Participants reported adapting workflows to meet religious, language, and communication needs through human and technological tools. The study underscores embedding cultural …

Perceived Leadership Behaviors And Workplace Motivation: The Predictive Role Of Generational Cohorts In The U.S. Construction Industry, Leslie D. Klinegardner

Electronic Theses and Dissertations

The purpose of this study was to examine the extent to which perceived leadership behaviors predicted workplace motivation among construction workers across generational cohorts in the Greater Houston, Texas area. Grounded in self-determination theory, the research explored how transformational, transactional, and passive-avoidant leadership behaviors predicted the satisfaction and frustration of psychological needs for autonomy, competence, and relatedness. The analysis also considered whether leadership behaviors and generational cohort served as significant predictors of workplace motivation outcomes. The study followed a quantitative, predictive, cross-sectional design using survey methodology. Data were collected using the Multifactor Leadership Questionnaire (MLQ) and the Basic Psychological Need …

Newsletter, Wku Staff Senate

Staff Council

Newsletter created by WKU Staff Council to report on work accomplished.

Gold & Blue, Summer 2025, St. Mary's University - San Antonio, Texas

Gold & Blue

This is the Summer 2025 edition of Gold & Blue, which is St. Mary's University's official alumni magazine.

The Career Breaking Point: Mid-Career Women’S Perceptions Of Organizational Communication And Their Career Disruptions, Laura Nicole Miller, Karen Mccullough

Applied Business Faculty Publications

When women in leadership experience career disruptions, they and their organizations lose. Companies forfeit experienced, mission-aligned talent, while women face instability and professional setbacks. This qualitative study offers a diagnostic foundation for understanding how organizational communication contributes to these disruptions. Guided by the cultural approach to organizations and using a constructivist grounded theory methodology, the study draws on semi-structured interviews with 14 mid-career women who experienced career interruptions. Findings identify three interrelated communication-related factors: mission-driven overwork, gaslighting, and value incongruence. Rather than prescribing solutions, the study centers on women’s lived experiences to highlight the communication patterns they perceive as harmful. …

Sustainable Advertising And Brand Engagement: The Role Of Consumer Minimalism And Scepticism, Hesham O. Dinana, Donato Masi, Reza Marvi, Farbod Fakhreddin

Faculty Journal Articles

Recognizing the significance of sustainable advertising practices and their influence on consumer behaviour, this study explores their capacity to not only enhance consumer engagement with the brand but also strengthen brand reputation. Additionally, it examines how these practices can promote more conscious consumption patterns, contributing to broader sustainability goals. In this line, we propose a theoretical conceptual model highlighting how customers perceive sustainability-related activities and how these perceptions can influence brand engagement, ultimately enhancing brand reputation and fostering mindful consumption. Furthermore, we also investigated the moderating roles of consumer minimalism, scepticism towards advertising, and brand value congruence in relation to …

Living Heritage, Resilience And Ethically Informed Infrastructures In Malawi, Martha B. Lerski, Frank Puluputu Mwale

Publications and Research

Rooted in a rural community’s needs, this paper explores how historically, and ethically informed infrastructures can support community engagement towards identification, documentation, and dissemination of local, traditional, and indigenous knowledge relating to climate change. The paper examines climate adaptation and sustainability issues through the lenses of community organizing and Library & Information Science best practices. It draws on a growing body of literature identifying a role for expanded epistemological and subject discipline perspectives. While the impacts of climate on material culture are increasingly recognized, intangible, and biocultural heritage have not received as much attention. Living heritage traditions and knowledge systems …

Healthy Moms/Healthy Babies Of Mississippi Initial Provider Engagement And Student Feedback Loop Project, Corban Jackson Mph, Jillian Harper-Peavy Lmsw, Imh-E, Starica Harper, Vernesia Wilson Phd, Mph

Journal of Public Health in the Deep South

Background Between 2017 and 2022, 83% of maternal deaths in Mississippi were preventable. Unfortunately, there is a persistent shortage of OB-GYNs in Mississippi, feeding the rise of maternal care deserts and the lapse in collaboration between providers and state maternal health organizations. Purpose Healthy Moms/Healthy Babies of Mississippi, a care management program for high-risk mothers and infants, has partnered with the Mississippi Alliance for Innovation on Maternal Health initiative (AIM) to improve maternal health outcomes through building healthcare networks with existing providers. Methods 33 medical students from the University of Mississippi Medical Center School of Medicine and William Carey University …

The Slow Leadership Framework: A Humanizing, Social Justice Approach To Leadership, Christine E. Crouse-Dick, Sheryl R. Wilson, Rachel Epp Buller

Feminist Pedagogy

This essay introduces the Slow Leadership Framework as a humanizing, social justice-oriented alternative to conventional leadership models. Challenging Eurocentric, hierarchical approaches that prioritize efficiency over human connection, Slow Leadership integrates three complementary practices: Circle Process, Self-Compassion, and Deep Listening. Circle Process creates equitable spaces for dialogue that value marginalized perspectives; Self-Compassion disrupts internalized patterns of self-criticism and perfectionism; and Deep Listening transforms communication by prioritizing multisensory perception and awareness. Particularly resonant in higher education contexts, this framework offers practical implementation strategies for educators, administrators, and community partners seeking to dismantle systemic barriers, foster inclusive environments, and redistribute power. Through qualitative …

Exploring Dimensions Of Crystallized Identities, Candice L. Ruh

Feminist Pedagogy

For college students, learning about the components of identity can generate deeper knowledge about how personal and social identities differ, and how identities influence the way individuals experience socio-cultural systems and structures. The Exploring Dimensions of Crystallized Identities activity uses principles of self-reflexivity and dialogue to explore theoretical frameworks for practical application. This experiential activity is a facilitated dialogue driven by student involvement and is best suited for students in mid- to upper-level undergraduate courses. It encourages students to reflect on their and others’ identities, and to consider the social impacts of diversity in their lives.

How Executive Leaders Build Trust: Navigating Organizational Disruption During The Covid-19 Mega-Crisis, Marji Karish

Electronic Theses and Dissertations

The COVID-19 pandemic, declared a global health crisis by the World Health Organization (WHO) on March 11, 2020, created a “mega-crisis” characterized by intersecting physiological, economic, political, social, and cultural disruptions. This study examines how senior organizational executives narrate their response to the crisis, focusing on their engagement with organizational stakeholders. Using a constructivist grounded theory methodology, I conducted in-depth interviews with 12 organizational leaders to construct the Theory of Social Crisis Leadership Communication (SCLC).

Findings highlight the centrality of trust as an interdependent relationship in which executive leaders and organizational stakeholders rely on each other to navigate crises successfully. …

Newsletter, Wku Staff Senate

Staff Council

Newsletter created by WKU Staff Council to report on work accomplished.

Communication Monographs Spring 2025 Newsletter, Shannon Burth, Srivi Ramasubramanian

CODE^SHIFT Research

No abstract provided.

Keeping Coms Connected: Building A Foundation For Alumni Engagement, Ella Captain, Alec Tonas, Selina Bali

Communication Studies

This project addresses the lack of Alumni Engagement in the Communication Studies department at Cal Poly. It aims to cultivate a stronger department community by creating sustainable resources and events to deepen connections. We looked to answer how targeted alumni outreach could strengthen the department and what benefits this would bring to current students, faculty, and alumni. To do this, our group organized an Alumni Panel event, created a contact list, implemented student alumni liaison positions, solicited donations for the COMS spring social, and worked on the department website and social media. By applying research on communication theories, we were …

Examining Nonprofit Organizations' Use Of Social Media To Reach Organizational Goals, Amanda L. Margiotta

Student Theses and Dissertations

This thesis investigated the impact of social media on nonprofit organizations’(NPOs) efforts to reach their organizational goals. Focusing on a breast cancer organization, the Ellen Hermanson Foundation, and a domestic violence organization, Hope’s Door, and their social media use, this study analyzed their marketing and fundraising campaigns for breast cancer awareness and domestic violence awareness months, as well as Giving Tuesday. With the use of qualitative content analysis, this study identified the use of communicative strategies such as testimonials, reporting and statistics, storytelling through short videos, and call to action to make posts compelling and solicit engagement. It also identified …

Parental Experience In 4-H And Its Effect On Youth Reenrollment, Jolynn Miller, Kendra Lewis, Jeannette Rea Keywood, Tim Ewers, Kali Trzesniewski, Sarah Hensley

Journal of Extension

Youth experience many benefits from participating in the 4-H program. It is unclear, however, what role parents play in their child’s reenrollment in the program. This study uses data from a multi-year multi-state study of youth retention in 4-H to examine the effects of parental expectations and experience on their intent to reenroll their child after their first year in 4-H. Results show a relationship between parental expectations and experiences on continued involvement. This study can be used to help 4-H programs recruit and retain more youth, as well as by other Extension programs to understand retention issues.

The Voices Of Black Motherscholars: Navigating Academia, Motherhood, And Beyond, Danae Peterson

Masters Theses, 2020-current

The experiences of Black women in academia are shaped by the intersection of multiple, often conflicting identities. As mothers and scholars, Black women navigate the complex terrain of competing responsibilities, societal expectations, and institutional barriers, all while striving to achieve personal and professional aspirations. This daily balancing act is complicated by the compounded effects of racism and sexism in academia, coined as misogynoir (Bailey, 2018). Misogynoir, a specific form of anti-Black racist misogyny, manifests through stereotyping, marginalization, and invisibility affecting Black women’s ability to thrive in academic spaces that were not designed with them in mind (Patton & Njoku, 2019). …

Content That Connects: Enhancing The Social Media Practices Of Small Businesses To Promote Organizational Growth, Noelle Vacca

Seton Hall University Dissertations and Theses (ETDs)

The vast majority of businesses in the United States are classified as small businesses and are vital to the U.S. economy and culture. To remain competitive, they must utilize social media marketing effectively. This study analyzes the Instagram practices of small business districts and existing training programs to understand how small businesses are guided in enhancing their online presence. By identifying existing processes and gaps, the study establishes key opportunities for growth. Based on the findings, the study offers actionable and practical recommendations for small business owners, training programs, and business districts to strengthen social media effectiveness and support business …

Degrees In Action: Utilizing Public Relations Students' Expertise To Expand The Reach Of Oer, Taylor "Lainie" Allen, Shelley Wigley

UTA Libraries Staff Publications - Archive

Students' expertise plays a crucial role in promoting Open Educational Resources (OER). The “Degrees in Action: Utilizing Public Relations Students' Expertise to Expand the Reach of OER” poser presentation highlights a collaboration between a Public Relations (PR) Campaigns Course and OER and Digital Scholarship Department. PR students were empowered to apply their skills in developing and executing a public awareness campaign that highlighted the benefits and availability of OER on the University of Texas in Arlington campus.

Through strategic planning, creative messaging, event coordination, and student/faculty surveys, the PR students gained hands-on experience in communication and advocacy while addressing the …

Department Chair And Faculty Perceptions Of Organizational Communication In The Post Covid-19 Era, Gabriele Cafone Zengewald

Seton Hall University Dissertations and Theses (ETDs)

The purpose of this qualitative case study was to understand the perceptions and experiences of department chairs and full-time faculty with organizational communication during a time of organizational transition post COVID-19. Utilizing the conceptual framework of communication satisfaction developed by Downs and Hazen (1977), the study used semi-structured interviews and a thematic analysis of pandemic communications. Findings indicated that engagement, transparency, and clarity were essential in creating positive perceptions of communication with department chairs playing a critical role between upper-level administration and faculty. Facutly noted greater trust and satisfaction when communication allowed for two-way dialogue and was delivered through clear …

The Influence Of Narrative Point Of View In Fanfiction On Character Identification And Parasocial Romantic Attraction, Rachel Delaurenti, Alex Cocoros, Lourdes Duque, Sean Oriotis, Jonathan Jauregui

Student Scholar Symposium Abstracts and Posters

This study examines how narrative point of view influences character identification and parasocial romantic feelings in fan fiction. In order to conduct this research, an experiment was conducted in which participants read fan fiction about their chosen media figure (celebrity or fictional character) written in one of three perspectives: first-person self-insert, third-person self-insert, or third-person original character. Participants then responded to a series of questions regarding identification and physical and emotional parasocial romantic attraction. Following statistical analysis of the survey data, the study yielded results that indicate that there are stronger levels of identification and physical parasocial romantic attraction when …

Newsletter, Wku Staff Senate

Staff Council

Newsletter created by WKU Staff Council to report on work accomplished.

Examining The Portrayal Of The Acculturation Of The Korean Diaspora In Texas, Uijin Chang

2025 Spring Honors Capstone Projects - Archive

This project examined the acculturation of the Korean diaspora in Texas, focusing on how the diasporic group shapes intercultural interactions. Drawing from the concepts of Berry’s acculturation model and diasporic histories, the study explored how Korean immigrants navigate identity, cultural adaptation, and social belonging in Texas. Employing a visual analysis methodology, a coding framework identified recurring themes and symbolic representations of the acculturation of the Korean diaspora. Ninety-nine images were collected based on three groups: business group, church group, and women's group. By categorizing denotative and connotative themes, this study searched for implicit and explicit meanings embedded within portrayals of …

An Exploration In Using Aesthetic Creative Modalities In Professional Supervision, Linda Young

Doctor of Ministry Theses and Dissertations

This project examines the integration of aesthetic and creative modalities into professional supervision, traditionally dominated by conversation-based methods. Drawing on over thirty years of experience in education, ministry, and supervision, it addresses the need for more creative, diverse, expressive, and reflective tools to be used in professional supervision practice. The study proposes a theoretically and theologically grounded curriculum to equip supervisors in postgraduate training with creative approaches that enrich learning, insight, and practice within the evolving landscape of professional supervision in Australia.