Communication Commons^™

Political Communication Channels Of The Aceh Woman Legislative Member In Conveying Information To The Community, Ainol Mardhiah, Cindenia Puspasari, Maisura Maisura, Nanda Ameliany

Library Philosophy and Practice (e-journal)

This research investigates the political communication channel of the Aceh’s woman legislators to the community. After the period of political conflict in Aceh, women participation in the public sphere as a legislator is shown to be increasing in quantity. However, their coverage on the media regarding their performance and activity as Aceh’s women’s legislators is still lacking. These women representatives have not been received enough recognition within the community. This study aims to reveal the political communication channel of these women’s legislator to the constituents. This study was conducted in the Aceh Legislative Body using a descriptive qualitative method. The …

How To Effectively Manage Virtual Teams Created Due To Covid-19?, Aakanksha Santosh Rane

University Honors Theses

With the spread of COVID-19 and the social distancing regulations in place, multiple organizations have transitioned their workplace to a virtual setting. With the increase in business' transitioning to remote teams, it is first crucial to understand the various needs and characteristics of virtual teams. Through the analysis of multiple peer-reviewed articles and other texts on virtual teams, this study identifies building trust, effective communication, and performance management as the main points of focus in order to ensure effectiveness of virtual teams.

Raj Soin College Of Business Newsletter - March 2021, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

A Case Of Pre-Implementation Of The Integrated Repository For University Administration By Academic Librarians, Marek Deja, Leszek Szafrański

Library Philosophy and Practice (e-journal)

The purpose of this paper is to observe how employees of academic library administration are developing and how they comply with the internal quality assurance policy (IQA) regarding pre-implementation of the integrated repository (IR). We are interested in information practices of administration staff in the scope of cooperation and open communication with the management staff and external entities. We have studied the role of the current information practices in the successful implementation of IR at the university by academic librarians. We used the method of participant observation and unstructured interviews supported by BPMN modelling (Business Process Model and Notation) and …

Perceptions Of Rural School Principals’ Experiences, Practices, And Understandings Of Conflict And Conflict Management, Tacy Kay Gamel

Electronic Theses and Dissertations

The rural school principalship provides unique challenges and great opportunities for conflict and conflict management. However, minimal research exists about the rural principalship or about rural principals’ conflict and conflict management. The purpose of this holistic, multiple case study was to examine rural principals’ perceptions and experiences with conflict and conflict management. Cases had to meet the criteria of the formal rural definition, and participants had to be the sole leader of their campuses. Each of the participants completed a questionnaire, an initial interview, and a follow-up interview. Data collection and analysis revealed the discord experienced by these principals based …

Conflict Resolution In The Virtual World: The Impact Of Covid-19 On New Ways Of Doing Business, Eileen P. Petzold-Bradley

Peace and Conflict Studies Journal Conference

Overview

The world-wide-web development in the 1990s has led to the Online Dispute Resolution (ODR) movement over the last two decades. As digital and internet technology has become globally widespread, discovering new ways of using online tools for dispute resolution is becoming more prevalent. Living in a digital culture, “also known as digitality or digitalism,” has become a norm for our post-modern society. As we continue to witness in the conflict resolution field, incorporating technology into the dispute resolution processes is becoming more commonplace for practitioners.

As ODR continues to be seen ripe for innovation and as a valuable tool …

Model-Based Fault Analysis Of Communication Between Supervisors And Their Subordinates In The Japanese Workplace, Misako Yoshinari, Hidekazu Nishimura, Tetsuya Toma

CESUN Conference

This paper uses model-based fault analysis to identify the functions and factors that may cause miscommunication between supervisors and their subordinates. In describing the system model, a system-engineering approach is used to clearly define behaviors and interactions between supervisors and subordinates in the Japanese workplace. Semi-structured interviews were conducted to extract system requirements, and the functional architecture is described. The system model was verified by interviewing business persons. Using the system model, we identify the major functions and factors disrupting communication.

Raj Soin College Of Business Newsletter - February 2021, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

Revealing Challenges Of Teaching Secrecy, Jack Z. Bratich, Craig R. Scott

Secrecy and Society

All teaching has something to do with transmission of hidden knowledge, secrecy, and revelation. But the teaching of secrecy itself faces particular challenges. Drawing on the authors’ experiences teaching secrecy-themed seminars to first-year university students, this paper pinpoints four such challenges: how to determine the range of phenomena to cover in a short course, how to prevent excessive interpretation of secrets, how to encourage students to take a fun topic with seriousness, and how to engage students in their own practices of secrecy. In laying out these challenges, we aim to contribute to a secrecy literacy: a needed competency so …

Connected: Using A Novel In-House Communication System To Efficiently Deliver Imaging Results, Daniel Greentree, Brendan R. Calhoun, Steven Farraher

Journal of Maine Medical Center

Introduction: The primary objective was to investigate the effectiveness of a fully staffed electronic communication system (1Connect) in delivering timely critical imaging results and incidental findings. The secondary objective was to evaluate the financial impact of this system on a radiology practice.

Methods: From January 2014 through June 2016, the 1Connect database was retrospectively reviewed and sorted by category of submission type: Critical (1-hour communication time), STAT (2 hours), or Unexpected finding (3 business days). The percent of successful communications completed within the appropriate time frame was calculated for each priority category and used as a measure of the system’s …

Nursing Annual Report: 2021, Centracare Health

Nursing Annual Report

Message from the CNO

Message from Central Operations, SVP - St. Cloud Hospital President

St. Cloud Hospital Statistics

New Magnet Program Director, Nursing Strategic Plan FY 2021

Patient Experience

Nursing Care Delivery

Exemplary Professional Practice

Shared Governance

Working Relationships

Professional Development

Nursing Makes a Difference

Environmental Participation And Evaluation On Marshall University's Campus, Noah Adkins Smentkowski

Theses, Dissertations and Capstones

Encouraging environmental awareness and engagement on Marshall University’s campus is a fundamental goal of the institution’s Sustainability Department. In working with the department, this study sought to describe the student body’s perceptions, opinions, and rates of environmentally friendly behaviors on campus. In addition to describing the desired population, analysis was conducted to identify what factors influence pro-environmental behaviors within students to produce more effective messaging and engagement strategies for the Sustainability Department. Through the lens of the Theory of Reasoned Action (TRA), individual action is produced by behavioral intent, influenced by an individual’s values, norms, and perceived situational control. Measures …

Ua19/16/1 Wku Football Media Guide, Wku Athletic Media Relations

WKU Administration Documents

WKU football media guide for 2021.

Conflict Management Video Training For Retail Associates, Tisch Cistrunk-Parmelee

Regis University Student Publications (comprehensive collection)

Retail associates are encountering customer conflict at an ever-increasing rate. Mistreatment by customers includes insults, name-calling, threats, and violence. Job satisfaction for associates is on the decline as a result. This Capstone project proposes retail associates are not trained in managing customer conflict. Forty-six retail associates completed a 22-question survey and watched five embedded video microlessons (lessons between one and three minutes). The video showed retail associates how to recognize, assess, and manage customer conflict through self-awareness and mindful engagement. Through grounded theory and qualitative research methods, this study confirms that retail associates’ job satisfaction can improve with conflict management …

Ua12/2/69 Sigma Alpha Epsilon, Wku Archives

WKU Archives Collection Inventories

Records created by and about Sigma Alpha Epsilon fraternity.

University Of Nebraska At Omaha Department Of Biomechanics Annual Report 2020-2021, Department Of Biomechanics, University Of Nebraska At Omaha

Biomechanics Annual Report

This report contains:

A letter from the Director: Dr. Nick Stergiou

Articles about the Department of Biomechanics' reach

Articles on research that impacts the community

Article about the Movcentr Impact

Articles on how the department persevered and responded during the pandemic

Article on the people of UNO Biomechanics

Student Centered articles

and In the News.

Ua35/7 Preparing Students For Infinite Possibilities 2007-2021, Wku Gatton Academy Of Mathematics & Science In Kentucky

WKU Administration Documents

Report of awards, research projects, study abroad opportunities and alumni achievements.

• Hannah Fugate
• Naomi Kellogg
• Niven Achenjang
• Tyler Jury
• Paul Hudson
• Luke Yap
• Chris Obermeyer
• Vishnu Tirumala
• Hannah Pennington
• Shelby Rader
• Sarah Schrader
• Ryan Gott
• Alex Pena
• Jenna Ellis
• Elaine Flynn

Ua1f Kern Alexander Censorship Vertical File, Wku Archives

WKU Administration Documents

Digitized vertical file materials regarding WKU President Kern Alexander's interactions with the College Heights Herald.

Ua1f Kern Alexander Vertical File Part 3, Wku Archives

WKU Administration Documents

Digitized vertical file materials regarding WKU President Kern Alexander and his tenure as president 1986-1988.

Ua68/17 Wku Dance: Creating, Thinking, Artists, Wku Theatre & Dance

WKU Administration Documents

Newsletter created by and about the WKU Dance program.

Nbc Peacock North Winter 2021 Newsletter, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: A Time for Trust -- Becoming an American Correspondent -- Peacock Profile: Lenny Stucker -- Peacock History

Gold & Blue, Fall 2020/Winter 2021, St. Mary's University- San Antonio, Texas

Gold & Blue

This is the Fall 2020/Winter 2021 edition of Gold & Blue which is St. Mary's University's official school publication.

Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra

Journal of International Technology and Information Management

AI-powered chatbots are gaining traction across various industries, especially in the financial sector. Despite these implementations, chatbot adoption and usage among consumers is still low. Grounding on the unified theory of acceptance and use of technology 2 (UTAUT2) model and the Belief Desire Intentions (BDI) model, this study explores factors influencing the adoption of chatbots for financial sectors by emphasizing on the role of user desires in addition to human beliefs. Explicitly, the research hypothesizes the role of the humanness in chatbots influencing consumer adoption in the financial services sector. The suggested research model was tested via a sample of …

Qualitative Study Of Collaboration Between Independent Reading Specialists And Elementary Classroom Teachers, Lindsay Lee Hawbaker

Electronic Theses and Dissertations

Abstract

The failure of educators to meet the needs of elementary students who require separated, differentiated, and intensive reading interventions (Tier 3) has been attributed to the scarcity of administrative resources and a lack of effective collaboration between reading specialists and classroom teachers. Experts opine that common barriers to effective collegial collaboration between institutional reading specialists, who are employed by the school, and classroom teachers include: an unsupportive school culture, the classroom teachers’ fear of losing pedagogical autonomy, the absence of mutual trust and interdependence between the reading specialists and their students’ classroom teachers, and the inability of reading specialists …

“It’S The Only Thing We Have”: Whisper Networks Among Women Theatre Actors, Richard Edward Carter

Theses and Dissertations--Communication

Women who secretly warn one another via informal communications about men in their environment who may engage in some kind of misconduct are participating in a whisper network. This dissertation employs the narrative paradigm to understand how these networks function in the context of professional actors. Interviews conducted with actors who have worked in a variety of communities were analyzed in order to better understand how whisper networks function as warning systems that must be created because conventional means of protection may not exist or be trusted in their industry.

The Relationship Between Organizations' Response To Customer Complaints, Customer Trust, And Loyalty, Abimbola Ajibola

All Graduate Theses, Dissertations, and Other Capstone Projects

The purpose of this quantitative study was to examine the relationship between organizations’ responses to customer complaints and their effects on customer loyalty and trust. Four hypotheses were established for this study to help us gain a greater understanding of the dynamics of the responses to customer complaints and their relationship with trust and loyalty. Five independent variables (apology, timeliness, explanation, compensation, and dialogue/active listening) and two dependent variables (trust and brand loyalty) were used to test the hypotheses. An online survey was conducted through Qualtrics and data were collected from participants who were students at a Midwestern University. Facebook …

Raj Soin College Of Business Newsletter - January 2021, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

2021 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2021 International Crisis and Risk Communication Conference (ICRCC) held virtually March 8-10, 2021. The goal of the ICRCC is to bring together prominent professional risk and crisis communication practitioners and academic scholars from around the world to spend a few days networking and engaging in conversation about issues and problems related to risk and crisis communication in a variety of contexts (e.g., natural disasters, political crises, food safety issues, biosecurity, health epidemics and pandemics).

The Onslaught Of Crisis Leadership Advice: Sifting Through Popular Leadership Sources In The Covid-19 Era, R. Tyler Spradley

International Crisis and Risk Communication Conference

This study critiques COVID-19 crisis leadership discourse in authoritative sources for leadership advice including Entrepreneur, Forbes, Fortune, Harvard Business Review, Harvard Business School’s COVID-19 Business Impact Center, and Real Leaders. Two central lines of inquiry drive this study: First, what are the pervasive practice-based recommendations typified in COVID-19 crisis leadership discourse? Second, whose interest does the COVID-19 crisis leadership discourse serve? Conclusions question the widespread practicality of advice and argue that advice functions to reassert the power dynamic of authoritative texts and super leaders over popular crisis leadership press. Furthermore, advice tends to promote command-and-control leadership with implications for taking …

Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak

International Crisis and Risk Communication Conference

A qualitative study was conducted of the response to student deaths by the administrators of two rural high schools. The events are looked at in the dual context of incident management and communication processes, using Coordinated Management of Meaning (CMM) theory. Interviews were conducted with administrators and with members of a student support team that responded to these and similar events. The study finds that negotiation of meaning that takes place between students, and between students and caregivers, is key in students’ processing of the event that they are experiencing. It can also equip them to be more resilient to …