Communication Commons^™

Lead Self To Lead Others: Intersection Of Courage, Self-Awareness, & Leadership Communication For Self-Leadership & Development, Maribel Paulino

Student Theses and Dissertations

Toxic workplaces are recognized as the strongest predictor of attrition and turnover, contributing to global disengagement (70% of team engagement is attributed to managers who are also quietly quitting) particularly by way of workplace cultures, pay and benefits, and employee well-being. A recent workplace research study suggests that 59% of the global workforce is disengaged, 44% is experiencing record high stress levels, 21% is experiencing anger, 56% is struggling, and 24% feel cared for; meanwhile, global disengagement is costing the global economy a substantial $8.8 trillion dollars. As the world continues to evolve, leaders must forge ahead continuously shifting how …

Crisis Communication For Public Organizations: Examining Pakistan Railways' Use Of Information Technology And Social Media For Image Repair, Shafiq Ahmad Kamboh, Muhammad Ittefaq, Yan Jin

School of Communication Studies - Faculty Scholarship

This study examines the induction of information technology and the use of image-repair focused crisis response strategies on social media by Pakistan Railways amid a recent crisis. A mix-method based content analysis (i.e., qualitative and quantitative) to investigate whether and if so, how Pakistan Railways used Benoit's suggested image restoration strategies on social media to repair its image among customers and in print media. Our results show that Pakistan Railways predominantly used reducing the offensiveness of event (40%), followed by corrective action (34.6%), evasion of responsibility (10.6%), denial (8%) and mortification (6.4%) strategies, respectively. In addition, the use of image-repair …

Ua3/10/3 Convocation, Timothy Caboni

WKU Administration Documents

Convocation speech given by WKU president Timothy Caboni regarding student retention, enrollment, living learning communities, Colonnade, early college programs, research, global study, philanthropy, innovation campus, knowledge towns and Indudeep Chhachhi.

Strengthening Social Capital Through Digital Platform: Neighborhood Community In Dki Jakarta, Syora Alya Eka Putri, Fidan Safira, Rizka Nadhira, Hamdi Hamdi, Ferena Debineva, Nafiza Samditya Putra, Reisa Siva Nandika, Dinda Mutiara Qurani Putri, Ukhti Paundria Nagari, Tivani Shakilla Ervi

Masyarakat: Jurnal Sosiologi

This study investigates how digital platforms can be leveraged to strengthen social capital and thus support sustainable urban development in Jakarta. Despite positive strides, there are several obstacles that hinders the optimal utilization of digital platforms in terms of information dissemination and enhancing stakeholder trust: (1) constraints posed by the communication medium; (2) digital literacy of stakeholders, and (3) ineffective participation of community members. Employing a qualitative method, this case study reveals that stakeholders across all levels play a pivotal role in encouraging participation among community members. Moreover, the findings indicate that utilizing integrated digital platforms for information management within …

Nbc Peacock North Summer 2023 Newsletter, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: What's Now -- Peacock Family -- Grey Matters -- Silent Microphones

Communication Monographs Summer 2023 Newsletter, Martina Santia, Srividya Ramasubramanian

CODE^SHIFT Research

No abstract provided.

Arsip Dan Informasi Publik, Ratih Surtikanti, Susi Haryanti

Jurnal Sosial Humaniora Terapan

This article discusses the influence of public information services sourced from archives managed by archivists through the Information and Documentation Management Officer (PPID) and the application of legislation to individuals/organizations that require public information according to the classification of information disclosure. This article can contribute to improving information services to the public in the context of implementing bureaucratic reforms to the public. These laws used in the article also ensure that the community actively participates in public bodies' management and supervision processes. The research method of this article uses literature studies on archive management and public information services as well …

Pandemic Collaborative Governance Facilitation: A First Look At Covid-19'S Impact On Collaborative Governance, Amelia Webb

University Honors Theses

The COVID-19 pandemic has had a profound effect on Collaborative Governance Facilitation, prompting a need to examine continuing impacts and repercussions. This study investigates the effects of COVID-19 on Collaborative Governance Facilitation by exploring the perspectives of facilitators who worked through this period. Using a qualitative approach, and incorporating elements of Grounded Theory and Phenomenology, a focus group was conducted with facilitators operating in the greater Pacific Northwest that identified several emerging themes and patterns in the facilitators' pandemic experiences. The analysis revealed significant insights in several key areas: the assessment phase, pace and productivity, equity and demographic differences, building …

Advising Communication In Finance, Jordan J. Schumann

Communication Studies

Communication is an important factor in relationships. When it comes to financial advising and the advisors’ relationship with their clients, it is no different. However, the driving factor of what makes a client choose one advisor over another remains in question. As such a question builds: what does an advisor do to maintain a client and promote gaining new ones? This study examines the experiences current advisors have had in their respective careers. To examine this topic, communication theories (Social Cognitive Theory, Source Credibility Theory, and Uncertainty Reduction Theory) are called upon to inform the outcomes of advisors' experiences. The …

The Interactive Effects Of Societal And Organizational Cultural Tightness On Employee Work Related Outcomes, Na Zhao

Dissertations and Theses Collection (Open Access)

Individuals are shaped by both their organizational and societal cultures, yet existing research often approaches these cultural dimensions in isolation, ignoring their combined impact on individual behaviors. In response to this research gap, I developed a novel theoretical framework by combining cultural tightness literature with social information processing theory. This framework highlights the interactive impacts of societal and organizational cultures on employees’ outcomes, including job performance, work attitudes, and mental health. Moreover, I proposed several mechanisms, including motivational, cognitive, and emotional mechanisms, through which these forms of cultural tightness could shape these specified work-related outcomes. To validate this framework, I …

Social Media Reactions To Apologies From Public Figures, Brands, And Companies And Its Impact On Reputation, Melissa N. Dolan

Student Theses and Dissertations

Apologies issued by public figures, brands, and companies after a scandal or public perception of wrongdoing are common occurrences that have a significant impact on a brand's overall reputation. The impact on reputation hinges on how apologies are dissected and criticized by audiences on social media, which in turn influences public opinion and perception of the brand, company, or public figure. Furthermore, social media has exacerbated condemnation or support for public apologies, because it provides a platform for public discourse on the matter. Apologies are powerful tools that can be effective if implemented well or can be detrimental to a …

The Politics Of Expertise And The Articulation Of Authority In Democracy: Cognitive Style And Intelligibility In The Education Of Problem-Solving And Professional Decision-Making In The Domain Of Law, Michael W. Raphael

Dissertations, Theses, and Capstone Projects

Computational complexity refers to the representational aspect of problem-solving. This representational aspect is commonly understood to describe the regularities that organize the definition of the problem-situation, the qualities that designate its difficulty, either in terms of the process of arriving at a definition of the problem or in the process of arriving at a solution. It is for this reason, that it is commonly said that “representational design precedes computational efficacy.” The point of this maxim is to serve as a reminder that an efficient use of resources begins with the design of near decomposability, the specification of the properties …

How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson

Dissertations

Purpose: The purpose of this phenomenological method study was to identify and describe strategies that exemplary chief nurse executive leaders use to identify and establish common grounds to produce breakthrough results in healthcare by using the six domains of transformational conflict strategies: collaboration, communication, emotional intelligence, ethical behaviors, problem solving, and shared interest.

Methodology: As a part of the thematic phenomenological study, the research identified and described the lived experiences of eight exemplary chief nurse executive leaders in health care who used conflict transformational strategies to find common ground to produce breakthrough results. The target population for the study included …

“Civil Dialogue” As Feminist Pedagogy: Engendering Material And Symbolic Movement, Sarah E. Jones

Feminist Pedagogy

In the United States, we are socialized to think in Western dualisms, and these patterns of communication characterize discussion of social issues. Consequently, discussion becomes debate and dominant approaches to inquiry are privileged over experience with persuasion being the end goal. Fostering agency, cultivating empathetic understanding, and facilitating critical thought are made more difficult—outcomes that are neither productive nor edifying in the college classroom. This original teaching activity resists hierarchical forms of debate in favor of visibility and solidarity in discussions of gendered violence. Grounded in principles of invitational rhetoric and provocation, the activity uses a “Civil Dialogue” format to …

Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill

Doctor of Ministry Theses and Dissertations

ABSTRACT This project is an intervention to develop a theological and theoretical framework

that will become the foundation for a future curriculum for recovering a missional ecclesiology for the pastors of the Baptist Union of Victoria (BUV). Despite mission being central to the overall vision of the BUV, declining numbers, the post-COVID context in Victoria, and an overarching post-Christian and pluralistic context have significantly challenged the centrality and functioning of mission across our denomination. The impetus of this project was the observation that our churches were floundering rather than flourishing in the missional space. Many chronic and acute provocations were …

Cultivating Reproductive Small Group Leaders Within Southwest Church, Springboro, Ohio, Roger D. Hendricks

Doctor of Ministry Theses and Dissertations

ABSTRACT

This project was designed to address an ongoing challenge within the Southwest Church (SWC) in Springboro, Ohio. The specific challenge that SWC leaders have faced throughout the twenty-five-year history of the church is to continually increase the number of small group options within a growing congregation. Small groups have been identified as the primary vehicle for SWC members to grow as disciples of Jesus Christ. This congregational emphasis has led to the good dilemma of having more individuals willing to participate than lead weekly small groups. In the past few years, SWC leaders have identified the need for the …

A New World Order?: Considering Slaughter’S Notion Of The Disaggregated And Networked State, Darlene N. Moorman

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

This paper briefly explains Slaughter's (2004) argument for the emergence of a new world order defined by a disaggregated and networked state where the relevance of soft power has become all the more critical in conversations of politics and corresponding theory. This transformation (arising in the face of the so-called 'globalization paradox') is considered, exploring (a) what this means for the world system and (b) what concerns it may consequently bring.

Recognizing Paralanguage In Teaching, Allison Delmonico

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

Paralanguage is used every day to communicate and is related to one’s culture. It is often unconscious, however, when teaching a conscious effort should be made so one understands how they are perceived by others and what signals they give off. Teachers must take into consideration their own culture, the culture of the community they teach in, and the culture of students and their families. Teachers use paralanguage when communicating with their colleagues and need to understand how best to collaborate with each other. When communicating with parents, teachers need to make sure they feel welcome in the classroom and …

The Relationship Between Family Communication Patterns, Conflict Strategies, And The Development/Management Of Eating Disorders, Ana Moyers

Honors College Theses

Eating disorders persist as one of the most prominent psychological and physiological illnesses among young adults and adolescents. Nonetheless, most research in the field focuses on external factors that influence the development of these disorders such (i.e., social media and an idolized body image). There is less research to investigate the role of an individual’s environment, more specifically the family dyad and communication related to such eating disorders. The family unit remains, often, the primary means of socialization for individuals during developing years, thus, this study seeks to expand on how current family communication and family climate contribute to eating …

The Rhetoric Of Integrated Marketing Communication (Imc) Approaches To Marketing Sporting Events, Mohammed Almughaiseeb

Electronic Theses and Dissertations

The effective communicative capabilities of integrated marketing communication (IMC)

programs demand the expansion of their application to include sporting events. Sporting events, specifically the Olympic Games and the FIFA World Cup, have proven to have effective communication capabilities that can be used to influence the perceptions of target audiences. Creating positive perceptions of a sporting event can help achieve promotional, political, economic, and cultural gains, among others. Achieving desired goals requires preparing a comprehensive and persuasive IMC plan. The communication and marketing capabilities possessed by IMC programs have not been sufficiently studied in the context of marketing sporting events. Therefore, …

Tied Together, Eiko Nishida

Theses and Dissertations

The paper is about a site-specific installation that questions a viewer’s norms and perspectives, through the use of multilingual newspapers as a sculptural material.

Redefining Anger For Sexual And Gender Minorities Using Art As A Visual Voice, Kirsten Ranheim

Expressive Therapies Capstone Theses

Art therapy is an increasingly popular approach for addressing trauma and anger in clinical settings. This literature review explores the connections between art therapy, trauma, gender, and anger, drawing on a range of studies and theoretical perspectives. Background is provided on the history of anger within the context of societal institutions, interpersonal power dynamics, psychiatric nosology, and social justice movements. The review concludes that art therapy is ideally suited as a trauma-informed approach to addressing anger in the therapeutic setting. This is due to the unique opportunities that art making provides for helping individuals express and process their emotions nonverbally, …

Tell Me The Old, Old Story: An Educational Curriculum For Junior Week At Christian Youth Encampment, Justin Lance Simmons

Doctor of Ministry Theses and Dissertations

The purpose of this project was to create a curriculum framework for the Junior Week of camp at Christian Youth Encampment (CYE) in DeRidder, LA. The initial step in this project was to develop information on the ministerial context of CYE by investigating its history and interviewing those who have experienced camp both as campers and staff. Next, an examination of theological and theoretical foundations was made, considering the history of narrative in the instruction of children both for Israel and the church. Also, the concept and practices of narrative and its usefulness as a pedagogical tool were explored. Using …

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21^st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …

Executing Vision: Operationalizing The Vision Statement Of Logos Preparatory Academy In Sugar Land, Texas, Jason Henderson

Doctor of Ministry Theses and Dissertations

This thesis addresses the problem of finding a way to operationalize the vision statement of Logos Preparatory Academy. Logos Preparatory Academy (Logos Prep) is a school of around six hundred students located in Sugar Land, Texas. After interviewing some of the school founders and student leadership and examining documents from the founding of the school, it became evident Logos Prep is a school in need of a more efficient and effective way to execute the vision statement of “Families and students making an impact for Christ” through the goals set forth in their Portrait of a Graduate. Using the works …

Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola

Electronic Theses and Dissertations

The present study investigated and examined the narratives of Argentine women leaders while obtaining and exercising leadership positions. This research was based on narrative theory and the feminist standpoint theory. Argentine female participants (N = 10) were subject to interviews that overall lasted 600 minutes and were conducted through the Zoom platform. Fifty-five pages of single-spaced transcripts were analyzed and studied. The results of this study revealed that Argentine women face major challenges when it comes to tokenism, exclusion, mentorship, and stereotypes that prevent and limit them from reaching and succeeding in leadership positions.