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Articles 1 - 30 of 94

Full-Text Articles in Social and Behavioral Sciences

Use Of The Integrated Practice Assessment Tool (Ipat) To Evaluate The Clinical Learning Environment For Counselors-In-Training, Jessica Lloyd-Hazlett, Stacy Ogbeide, Heather Trepal, Mercedes Ingram, Swathi Weaver Sep 2024

Use Of The Integrated Practice Assessment Tool (Ipat) To Evaluate The Clinical Learning Environment For Counselors-In-Training, Jessica Lloyd-Hazlett, Stacy Ogbeide, Heather Trepal, Mercedes Ingram, Swathi Weaver

Journal of Human Services Scholarship and Interprofessional Collaboration

The need for behavioral health integration (BHI) in primary care continues to grow to address the behavioral health needs of patients and families. Developing a competent interprofessional workforce to operate in primary care behavioral health settings necessitates BHI-literate clinical learning environments, as well as tools to evaluate and assist in the integration of services appropriate for BHI training and supervision. The Integrated Practice Assessment Tool (IPAT; Waxmonsky et al., 2014) is an instrument that assesses the level of BHI at a primary care clinic. This paper discusses an example of an implementation approach to examine BHI levels with the IPAT …


Training In Trauma-Responsive And Anti-Racist Telehealth: A Model For Behavioral Health Clinicians And Providers, Ritchie Rubio Jun 2024

Training In Trauma-Responsive And Anti-Racist Telehealth: A Model For Behavioral Health Clinicians And Providers, Ritchie Rubio

Psychology Division Scholarship

Telehealth's uptake in behavioral health services has been accelerated by the COVID-19 pandemic. However, many clinicians continue to lack focused training in providing trauma-informed and culturally-responsive telehealth care. This article outlines a model curriculum that was created to instruct and coach behavioral health providers in California on how to integrate anti-racist and trauma-responsive techniques into telehealth. Topics like evidence-based trauma therapies, racial/ ethnic trauma, marginalized communities, digital divide, and provider selfcare were all covered in the nine-part curriculum. Every three-hour session included evidence-informed didactic content, telehealth skills practice, and concrete planning for implementation. Trauma-responsive frameworks such as the tri-phasic model …


Disasters And Impacts In Appalachian Kentucky: A Behavioral Health Analysis, Walter David Mathews Phd, Joseph M. Clark, Amy S. Potts May 2024

Disasters And Impacts In Appalachian Kentucky: A Behavioral Health Analysis, Walter David Mathews Phd, Joseph M. Clark, Amy S. Potts

Journal of Appalachian Health

Introduction: Major disasters continue to occur in Appalachian Kentucky with devastating consequences. A major disaster, defined by the Federal Emergency Management Agency (FEMA) as an event too large for a community to manage without outside help, involves emergency responders from the local, state, and federal disaster agencies, plus national volunteers.

Purpose: This paper reports on recent disasters in eight southeast Kentucky counties, the changing nature of these disasters, and the behavioral health impact on the people affected.

Methods: In this large-scale disaster survey in the Appalachian counties in Southeast Kentucky, over 3,500 people were asked about their recent disaster experiences …


Trends In Substance Use And Mental Health Among Adolescents In Georgia, 2002-2022, Saumya S. Palipudi, Bangaru Talli Palipudi, Murty Komanduri May 2024

Trends In Substance Use And Mental Health Among Adolescents In Georgia, 2002-2022, Saumya S. Palipudi, Bangaru Talli Palipudi, Murty Komanduri

Georgia Public Health Association Annual Meeting and Conference

Background: While substance use and absence of mental health disorders among youth in the United States (US) have declined over the past two decades, post COVID-19 pandemic, these conditions have increased significantly with notable disparities, and witnessed a crisis in public health. In 2022, 24.7% or 6.1 million adolescents aged 12 to 17 in the US had either Major Depressive Episodes (MDE) or Substance Use Disorder (SUD) and 3.7 percent had both in the prior year2. Increased stress, lack of peer connections, parental abuse, and poor mental health conditions were attributed to this increase in substance use3-7 …


Unlv Mental Health Initiatives: Unifying Through Innovation And Collaboration, The Lincy Institute, Unlv Practice, Behere Nv, Unlv Department Of Psychology Apr 2024

Unlv Mental Health Initiatives: Unifying Through Innovation And Collaboration, The Lincy Institute, Unlv Practice, Behere Nv, Unlv Department Of Psychology

Lincy Institute Events

Nevada persistently ranks at or near the bottom in the country for overall access to mental health services despite the need (Mental Health America, 2015-2023). UNLV faculty are developing initiatives to change this unacceptable situation. The Lincy Institute, in partnership with UNLV PRACTICE, BeHERE Nevada, and researchers from the Department of Psychology, offered a community forum showcasing three mental health initiatives harnessing faculty collaboration and innovation to drive overdue changes in Nevada’s mental-health landscape. Following the presentations policymakers engaged in open discussion with UNLV presenters and the audience. The three main initiatives showcased in this forum …


Supervision Needs Of Novice Behavioral Health Providers In Integrated Primary Care Settings: A Delphi Study, Nicholas D. Schmoyer Apr 2024

Supervision Needs Of Novice Behavioral Health Providers In Integrated Primary Care Settings: A Delphi Study, Nicholas D. Schmoyer

Counseling & Human Services Theses & Dissertations

The integration of behavioral health providers (BHPs, i.e., clinical mental health counselors, clinical psychologists, clinical social workers, marriage and family therapists) into primary care settings has developed as a healthcare practice associated with enhanced patient clinical outcomes, enhanced patient satisfaction, reduced healthcare expenditures, and enhanced provider wellness and satisfaction, known together as the Quadruple Aim. For BHPs practicing in integrated primary care (IPC) settings, researchers have highlighted a variety of challenges they experience when integrating in these settings, with a consistent challenge being a lack of satisfactory training and supervision. Clinical supervision has been hailed as the “signature pedagogy” for …


Cross-System Strategic Planning: An Exploratory Analysis Of Sequential Intercept Mapping, Timothy Freeman Gerhardt Ii Mar 2024

Cross-System Strategic Planning: An Exploratory Analysis Of Sequential Intercept Mapping, Timothy Freeman Gerhardt Ii

USF Tampa Graduate Theses and Dissertations

Adults with behavioral health issues (BHIs) are disproportionately represented in the criminal justice system (CJS). Local-level system fragmentation perpetuates this disparity. The following studies advance an understanding of the Sequential Intercept Mapping Workshop (SIM-W). The SIM-W is a local-level strategic planning workshop used to address gaps in services, improve local-level partnerships, and co-develop a strategic plan with marginalized groups, county leaders, and cross-system service providers to guide the implementation and delivery of evidence-based jail diversion strategies. Over 300 SIM-Ws have been conducted across the United States, incentivized through state/federal legislation. However, the SIM-W process components and outcomes remain under-explored. Specific …


Deaf And Hard Of Hearing Asian Consumers Of The Maryland Behavioral Health Service System, Kota Takayama Ph.D, Teresa Crowe Ph.D Jan 2024

Deaf And Hard Of Hearing Asian Consumers Of The Maryland Behavioral Health Service System, Kota Takayama Ph.D, Teresa Crowe Ph.D

JADARA

This exploratory study examines the demographic profile and diagnoses of deaf and hard of hearing Asian consumers in Maryland who received behavioral healthcare services from January 2016 to January 2019. Results show that: 1) most deaf consumers lived in private residences, 2) most consumers felt somewhat satisfactory in their mental health recovery, 3) almost half had mood disorder diagnoses, 4) nearly 25% had a schizophrenia diagnosis which was more than three times higher than the prevalence for non-Asian populations, and 5) deaf Asian consumers were more likely to have alcohol-related disorders. The discussion includes comparisons with other racial and ethnic …


Clinical Practice Guideline For The Management Of Depression In Primary Care, Estrella Catherine Villarreal Jan 2024

Clinical Practice Guideline For The Management Of Depression In Primary Care, Estrella Catherine Villarreal

Doctor of Nursing Practice (DNP) Scholarly Projects

Abstract

Background: The prevalence of depression poses a significant challenge in primary care, emphasizing the urgent need to address this issue during patient visits. Primary care providers are at the forefront of managing depression, yet they encounter difficulties in screening, diagnosing, assessing, and treating this complex condition. Clinical guidelines serve as valuable tools for primary care providers and practices, offering support in identifying and addressing depression effectively. An evidence-based approach to treating depression in primary care, with a focus on collaborative interventions with behavioral health to enhance depression management for American Indian/Alaskan Native (AI/AN) communities.

Methods: The descriptive analysis was …


Philanthropy’S Uneasy Journey Into Mental Health Grantmaking, Mallet R. Reid, Robert J. (Bob) Reid, Ximena Murillo, Anna Bobb Dec 2023

Philanthropy’S Uneasy Journey Into Mental Health Grantmaking, Mallet R. Reid, Robert J. (Bob) Reid, Ximena Murillo, Anna Bobb

The Foundation Review

The increasing prevalence of mental illness and addiction in the United States has drawn considerable attention from grantmakers, which could catalyze the development and delivery of innovative approaches to these complex and difficult-to-treat behavioral health disorders. Relatively little is known, however, of the perspectives of these funders on how best to undertake this work.

To assist foundations in meaningful engagement with the field of behavioral health, this article shares the responses of 17 highly experienced behavioral health grantmakers to two research questions: What are the experiences of foundations that have funded behavioral health initiatives? What issues should be considered by …


Preventing Military Suicide Through Dance/Movement Therapy: A Literature Review, Chae Reid May 2023

Preventing Military Suicide Through Dance/Movement Therapy: A Literature Review, Chae Reid

Expressive Therapies Capstone Theses

In 2022, 328 military members across the active component, Reserve, and National Guard died by suicide, the same as in 2021. In March 2022, Secretary of Defense Lloyd Austin III commissioned the Suicide Prevention Response Independent Review Committee to evaluate existing suicide prevention programs and strategies across the entire Department of Defense. This literature review aims to highlight the use of dance/movement therapy and other expressive therapies within the military, and how the arts have been utilized specifically for suicide prevention. Due to the lack of research on the use of dance/movement therapy, the articles included various studies of other …


My Path To Advanced Practice, Hannah Oiselle Knisley May 2023

My Path To Advanced Practice, Hannah Oiselle Knisley

Graduate Student Portfolios, Professional Papers, and Capstone Projects

No abstract provided.


Evaluating Community Based Trauma Among Behavioral Health Workers, Leslie M. Santillan Pina May 2023

Evaluating Community Based Trauma Among Behavioral Health Workers, Leslie M. Santillan Pina

Capstone Projects and Master's Theses

Due to the national lack of service providers, current providers are experiencing high levels of stress/trauma because of workload, expectations, and the emotional toll these essential jobs have. Monterey County Behavioral Health Bureau is a public government agency that provides mental health services to the community. The purpose of this capstone is to allow clinicians to express the factors that contribute to the stressors of their jobs in hopes of creating change that will alleviate the trauma they experience. This project had three focus group interviews and one key informant interview that gave expected results based on the contributing factors …


Resilience Characteristics In Law Enforcement Officers, Jocelyn Grace Jameson Jan 2023

Resilience Characteristics In Law Enforcement Officers, Jocelyn Grace Jameson

Walden Dissertations and Doctoral Studies

Resilience characteristics in law enforcement officers have been a focus of scholars for several decades. Repetitive trauma requires officers to establish coping mechanisms and manufacture varying resilience factors. Researchers have demonstrated that interventions to improve resilience may result in a higher demand for psychoeducation, training and well-being, and stress management. Researchers have yet to establish what shared characteristics are among law enforcement officers that promote resilience. The purpose of this study was to examine the lived experiences of law enforcement officers’ experiences, beliefs, and knowledge about their exposure to repetitive traumatic events. The resilience theory supported the research. A qualitative, …


Resilience Characteristics In Law Enforcement Officers, Jocelyn Grace Jameson Jan 2023

Resilience Characteristics In Law Enforcement Officers, Jocelyn Grace Jameson

Walden Dissertations and Doctoral Studies

Resilience characteristics in law enforcement officers have been a focus of scholars for several decades. Repetitive trauma requires officers to establish coping mechanisms and manufacture varying resilience factors. Researchers have demonstrated that interventions to improve resilience may result in a higher demand for psychoeducation, training and well-being, and stress management. Researchers have yet to establish what shared characteristics are among law enforcement officers that promote resilience. The purpose of this study was to examine the lived experiences of law enforcement officers’ experiences, beliefs, and knowledge about their exposure to repetitive traumatic events. The resilience theory supported the research. A qualitative, …


Mental Health, Chronic Disease, And Substance Use: Findings From Rural Texas, Subi Gandhi, Ryan Glaman, Elizabeth Wachira, Muna Bashir, Sushma Sharma, Chelsea Mowles, Jasmine Luttrell Jul 2022

Mental Health, Chronic Disease, And Substance Use: Findings From Rural Texas, Subi Gandhi, Ryan Glaman, Elizabeth Wachira, Muna Bashir, Sushma Sharma, Chelsea Mowles, Jasmine Luttrell

Journal of Social, Behavioral, and Health Sciences

There are vital links among mental health conditions, chronic diseases, and substance use disorders. Simultaneous examination of the relationship among these three conditions is essential for providing well-integrated care to rural residents who have limited resources and for representing medically underserved areas. We aimed to assess the burden of behavioral health conditions and chronic diseases from a rural Texas community to garner context-specific insights and inform effective health promotion strategies in similar communities. We conducted a cross-sectional study among 181 residents from various zip codes in a rural Texas county. A self-administered, 18-item health-needs questionnaire was used to collect data …


Integrated Behavioral Health And Primary Care: Refining A Determinant Framework, Ariel Michelle Domlyn Jul 2022

Integrated Behavioral Health And Primary Care: Refining A Determinant Framework, Ariel Michelle Domlyn

Theses and Dissertations

The integration of behavioral health and primary care is a best practice to improve patient outcomes and achieve health equity. However, the process of integrating is opaque, requiring organizational change and sometimes a complete system overhaul. Implementation science offers useful ideas for helping healthcare organizations to implement care. This field has identified potential environmental conditions and determinants of successful implementation; however, much is still unknown about how these factors may be relevant for organizations seeking to integrate care. To address the limited existing knowledge in this area, this dissertation gathers practice-based evidence using exploratory methods. Results are translated into an …


Moral Distress Experienced By Behavioral Health Clinicians Who Have Worked With Maternal, Opioid-Using Clients, Jill Lee-Hubble Jan 2022

Moral Distress Experienced By Behavioral Health Clinicians Who Have Worked With Maternal, Opioid-Using Clients, Jill Lee-Hubble

Walden Dissertations and Doctoral Studies

Moral distress (MD) is a concept that has been well studied in nursing and other medical fields as a precursor to provider burnout. Understanding how MD impacts behavioral health (BH) clinicians provides insights for counselor educators and supervisors to identify clinical situations that often lead to MD. This qualitative phenomenological study explored how MD was experienced by five BH clinicians who have worked in residential and hospital settings providing counseling to maternal, opioid-using clients. Interpretive phenomenological analysis (IPA) informed the research methodology and data analysis. Substance use during pregnancy is highly stigmatized in society; thus, a feminist conceptualization was integrated …


Are You My Nurse? The Effects Of Patient-Delivered Gender Microaggressions On Women Trainees’ Clinical Work In Integrated Primary Care, Julia Ratchford Kauffmann Jan 2022

Are You My Nurse? The Effects Of Patient-Delivered Gender Microaggressions On Women Trainees’ Clinical Work In Integrated Primary Care, Julia Ratchford Kauffmann

Electronic Theses and Dissertations

Gender microaggressions are a form of sexist discrimination that have detrimental effects on women’s psychological well-being. Unfortunately, these sexist occurrences are commonplace in the United States and can be experienced in a variety of ways. As such, there is a need to understand behavioral health providers’ experiences with patient-delivered gender microaggressions. In doing so, we may be able to better support women behavioral health trainees’ during their clinical development by potentially understanding the ways in which women trainees are affected by sexist patient encounters. Therefore, the present study sought to apply the Social Cognitive Model of Counselor Training and the …


The Psychological Aspects Of Domestic Violence, Marshell Milton Wallace Jan 2022

The Psychological Aspects Of Domestic Violence, Marshell Milton Wallace

Selected Full-Text Master Theses 2021-

Domestic violence is a behavioral problem that has increased within the United States over the past decade. This master’s thesis analyzed the literature that reports on the psychological and physiological (often termed psychophysiological) portion of domestic violence. Analysis of three studies on the effects of domestic violence shows agreement that domestic violence manifests in victims as four primary physiological effects and four psychological effects. However, treatment of domestic abuse appears to concentrate on the psychological components of domestic abuse and tends to exclude the physiological aspects. This thesis argues that effective treatment for victims of domestic violence should include training …


A Qualitative Exploration Of Justice System Stakeholders’ Perceptions Of Disproportionate Minority Contact And Behavioral Health Access Among System-Involved Youth Of Color, Tiffany D. Baffour, Dawn X. Henderson, Denise Nation, Pedro M. Hernandez Jan 2022

A Qualitative Exploration Of Justice System Stakeholders’ Perceptions Of Disproportionate Minority Contact And Behavioral Health Access Among System-Involved Youth Of Color, Tiffany D. Baffour, Dawn X. Henderson, Denise Nation, Pedro M. Hernandez

The Journal of Sociology & Social Welfare

Previous research demonstrates that system-involved youth of color experience procedural and structural biases within the U.S. juvenile justice system. These biases and disparities are evident in behavioral health access and treatment. This study examined justice stakeholders’ (social workers, therapists, court counselors, judges, and school resource officers) perceptions of barriers and facilitators to behavioral health treatment among youth of color in the juvenile justice system. This qualitative exploratory study examined data from six focus groups comprising statewide stakeholders (n = 55) from a southeastern state. Results showed that the stigma associated with behavioral health treatment and the incapability of juvenile justice …


Using Individual Determinants To Predict Behavioral Health Service Use In Integrated Pediatric Primary Care, Alfonso L. Floyd Jr. Jan 2022

Using Individual Determinants To Predict Behavioral Health Service Use In Integrated Pediatric Primary Care, Alfonso L. Floyd Jr.

Theses and Dissertations

Mental health problems (e.g., attention, externalizing, internalizing) are commonly observed in youth and are often associated with significant impairment and an increased need for mental health services. Conceptual frameworks, such as Andersen’s Behavioral Model of Health Service Utilization, have proposed that several individual determinants (e.g., predisposing, enabling, and need factors) may influence service use for mental health problems among youth. Despite the glaring need for mental health treatment among youth with mental health problems, studies indicate that many affected youths do not receive mental health care. Integrated pediatric primary care (IPPC) settings provide an ideal setting for youth and families …


Benzodiazepine Use And Dependence In Relation To Chronic Pain Intensity And Pain Catastrophizing, Emma Carnes Lape Dec 2021

Benzodiazepine Use And Dependence In Relation To Chronic Pain Intensity And Pain Catastrophizing, Emma Carnes Lape

Theses - ALL

Benzodiazepines (BZDs), a class of sedative-hypnotic drugs, are at the center of an emerging prescription drug crisis. From approximately 1995-2015, overdose deaths involving BZDs quadrupled and average dose equivalents more than tripled. Specific concern has centered on elevated rates of BZD use among individuals with chronic pain, given that BZDs are generally not indicated for pain management. Consistent with negative reinforcement and motivational models of substance use, desire for pain alleviation may be a salient motivator of BZD use, particularly as individuals commonly report using BZDs for negative affect alleviation. The present study tested cross-sectional associations between pain intensity and …


Understanding Player And Clinician Perspectives On The Impact Of Problematic Gaming Behaviors In The United States, Amanda N. Weston Nov 2021

Understanding Player And Clinician Perspectives On The Impact Of Problematic Gaming Behaviors In The United States, Amanda N. Weston

USF Tampa Graduate Theses and Dissertations

Due to the evolution of technology and increased use of video games, the need to understand how gaming affects individuals is imperative to assisting with those who struggle with problematic gaming behaviors. Video gaming has shown to have significant benefits including an increase in cognitive abilities, a way to relieve stress, and mood enhancement. However, problematic gaming behaviors (PGB) (i.e., uncontrollable gaming behaviors that impair functioning) may cause significant short and long-term problems that impact gamers throughout the lifespan if left untreated. There are critical gaps in the literature regarding how gaming impacts player functioning and how clinicians are managing …


Advancing Behavioral Health Literacy, James Scollione Oct 2021

Advancing Behavioral Health Literacy, James Scollione

Journal of Social, Behavioral, and Health Sciences

Accessing, comprehending, and using information to make informed decisions and improve one’s overall health or well-being are the foci of health literacy. The concept of behavioral health was introduced in the early 1980s and, since then, it has influenced new ideas (e.g., behavioral health literacy and integrated behavioral health care) and gained research and public attention. My aim is to provide an overview of definitions (i.e., health literacy, mental health literacy, and behavioral health literacy) and their connection to each other. I propose an expanded and honed definition of behavioral health literacy to enhance the behavioral health literacy and well-being …


Multiple Baseline Interrupted Time Series: Describing Changes In New Mexico Medicaid Behavioral Health Home Patients’ Care, Jessica Reno Jul 2021

Multiple Baseline Interrupted Time Series: Describing Changes In New Mexico Medicaid Behavioral Health Home Patients’ Care, Jessica Reno

Mathematics & Statistics ETDs

In 2016, the CareLink New Mexico behavioral health homes program began enrolling Medicaid recipients with the goal of increasing care coordination, improving access to services, and decreasing long-term costs of care for adults with serious mental illness (SMI) and children with severe emotional disturbance (SED). To evaluate these aims, a retrospective interrupted time series study using Medicaid claims data was designed. First, a comparable subset of non-enrolled individuals was selected from the pool of Medicaid recipients with SMI or SED using propensity score matching. Then, segmented regression was applied to three outcomes: total Medicaid charges, number of outpatient behavioral health …


Parental Incarceration: Negative Impacts And How To Find Reform, Emma Melendrez Jul 2021

Parental Incarceration: Negative Impacts And How To Find Reform, Emma Melendrez

McNair Scholars Program

It is no secret that the Criminal Justice System has been put into question and even more so in recent years. The following research raises the thought provoking reality regarding the impacts of parental incarceration, more specifically the behavioral, socioeconomic, and placement impacts, as well as raises the question of if there can be or is a possibility of reform to these systems implemented to protect the well-being of these children. For this I have compiled data from articles spanning from across the United States within the past 20 years (2000-2021).


Support For Me: Key Stakeholder Interview Summary, Katie Rosingana Ba, Mary Lindsey Smith Phd, Karen Pearson Mlis, Ma, Evelyn Ali Bs, Tyler Egeland Ba, Mark Richards Bs May 2021

Support For Me: Key Stakeholder Interview Summary, Katie Rosingana Ba, Mary Lindsey Smith Phd, Karen Pearson Mlis, Ma, Evelyn Ali Bs, Tyler Egeland Ba, Mark Richards Bs

Substance Use Research & Evaluation

This summary feedback report is organized to inform the Office of MaineCare Services goal of addressing barriers and finding new and/or improved ways to increase capacity in Maine for people who seek treatment and recovery services for substance use disorder. Interview protocols were designed to assess critical domains of interest for the state, which include: current and potential provider capacity, access to care & service delivery provider willingness, and financial/ administrative policies.

Key Highlights from the stakeholder interviews indicated that:

  • While there have been improvements in the integration of care for persons with behavioral health (BH) diagnoses, this integration has …


Mental Health Services For Detained Youth, Arlene Padilla, Vanessa Salcedo May 2021

Mental Health Services For Detained Youth, Arlene Padilla, Vanessa Salcedo

Electronic Theses, Projects, and Dissertations

On any given day thousands of youth are detained in a juvenile detention facility in the United States as a result of involvement in the juvenile justice and criminal system. Youth’s access to resources such as mental health services are often impacted by this. Therefore, the researchers of this study have analyzed the youth’s utilization and access to behavioral health services within the juvenile halls of Riverside County. Using a quantitative method, the researchers found statistically significant differences between the utilization of services from the 2015-2016 fiscal year to that of 2019-2020. Additionally, the researchers provided implications and recommendations. The …


Strengths-Based Behavioral Telehealth With Sexual And Gender Diverse Clients At Center On Halsted, Ing Swenson, Trevor Gates, Michael P. Dentato Phd, Msw, Brian Kelly Feb 2021

Strengths-Based Behavioral Telehealth With Sexual And Gender Diverse Clients At Center On Halsted, Ing Swenson, Trevor Gates, Michael P. Dentato Phd, Msw, Brian Kelly

Social Work: School of Social Work Faculty Publications and Other Works

The COVID-19 pandemic necessitated an immediate response and rapid transition from traditional face-to-face behavioral health services to behavioral telehealth at an organization serving sexual and gender diverse (SGD) individuals in Chicago. In this practice innovations article, we explore the unfolding public health crisis and the impact on service delivery for SGD individuals. Using a large multi-service organization as a case study, this paper describes how key members of the staff and leadership team shifted services online as a means of responding to isolation, loneliness, and disparities in access to healthcare for Chicago SGD communities. Lessons learned and practice recommendations are …