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2026

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Articles 7141 - 7170 of 13141

Full-Text Articles in Social and Behavioral Sciences

A Multiple Case Study: Communicating Uncertainty In Intelligence Community Analytic Judgments, Donald S. Terry Jr. Apr 2026

A Multiple Case Study: Communicating Uncertainty In Intelligence Community Analytic Judgments, Donald S. Terry Jr.

Doctoral Dissertations and Projects

U.S. Intelligence Community (IC) analysts face incessant challenges in expressing and explaining uncertainty (dependent variable) when communicating analytic judgments to their clients. IC analysts theorize and apply estimative language and levels of confidence in their analysis, and then it is received by decision-makers, ultimately having an impact on policy making. Historic case studies of the pre-war intelligence assessment of Iraqi WMD, the operational and diplomatic outcome of the 2011 raid on UBL, and the intelligence surprise of COVD-19 reflect the impact that uncertainty has on strategic analysis. Data is collected from primary sources, coded, and interpreted to survey ideas and …

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Public Willingness To Report Suspicious Activity Captured On Facebook Viral Videos, Tamika S. Bouldin Apr 2026

Public Willingness To Report Suspicious Activity Captured On Facebook Viral Videos, Tamika S. Bouldin

Doctoral Dissertations and Projects

The widespread use of social media platforms has transformed how individuals observe, engage with, and respond to public events. Viral videos depicting potentially unlawful and dangerous behavior have become common, yet little is known about the factors that motivate viewers to report such content to the authorities. The study aimd to examine the factors influencing the public's willingness to report suspicious activities observed in viral videos across Facebook. Using a cross-sectional correlational quantitative design, the research employed a structured survey questionnaire collecting data from a diverse sample of adult Facebook users in California. Key predictor variables included trust in law …

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Ethical Artificial Intelligence In Public Administration: Public Perception And Challenges In Implementation, Jacob V. Rogers Apr 2026

Ethical Artificial Intelligence In Public Administration: Public Perception And Challenges In Implementation, Jacob V. Rogers

Doctoral Dissertations and Projects

Integrating artificial intelligence (AI) into public administration offers opportunities to improve efficiency and decision-making. However, it also poses significant ethical challenges, such as bias, transparency, and accountability, which directly affect public trust. While previous studies have examined the technical and ethical aspects of AI, there is still a gap in understanding how these issues impact public perception and the effectiveness of AI-driven government services. This dissertation addresses this gap by exploring public perceptions of AI use in government, focusing on ethical concerns and their link to trust. It uses a quantitative survey to analyze participant responses, identifying patterns and trends …

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Schema Therapy For The Treatment Of Chronic Depression: A Critical Review Of Evidence-Based Treatment Methods, Trevor Ink Apr 2026

Schema Therapy For The Treatment Of Chronic Depression: A Critical Review Of Evidence-Based Treatment Methods, Trevor Ink

Doctoral Dissertations and Projects

This review explores current evidence-based interventions for the treatment of depression. Many of the current interventions display moderate to high levels of efficacy in decreasing depression severity and are praised for their effectiveness. However, many current front-line interventions fail to address the root cause of depressive symptomology. Schema therapy is an integrative treatment that targets core emotional needs that failed to be met during crucial developmental stages. Originally developed for personality disorders, schema therapy is effective for a myriad of disorders, including chronic depression. By targeting early maladaptive schemas (EMS), schema therapy can be effective for treating chronic depression when …

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A Qualitative Study – The Effect Of Technology Through Social Media On Christian Young Adult’S Self-Image And Moral Development, Claudia Sosa Apr 2026

A Qualitative Study – The Effect Of Technology Through Social Media On Christian Young Adult’S Self-Image And Moral Development, Claudia Sosa

Doctoral Dissertations and Projects

With technology usage growing among adolescents and much research conducted around the impact social media has on their development and mental wellbeing, there is little research that has been conducted to explore the lived experiences of social media on Christian young adult’s self-image and moral development and what role their faith plays in it. Through a qualitative study via a phenomenological approach and using semi structured interviews, this study sought to understand how Christian young adults ages 18-25 years old experience and describe a shared phenomenon and how they create common meaning on how they believe social media has impacted …

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A Quantitative Analysis Of Ptsd Symptom Severity, Alcohol Use, And Resilience In American Military Veterans Using Standardised Assessment Instruments, Oladimeji Owolabi Apr 2026

A Quantitative Analysis Of Ptsd Symptom Severity, Alcohol Use, And Resilience In American Military Veterans Using Standardised Assessment Instruments, Oladimeji Owolabi

Doctoral Dissertations and Projects

Post-Traumatic Stress Disorder (PTSD) continues to be a significant mental health concern among U.S. military veterans. This quantitative study examines the interrelationships among PTSD symptom severity, alcohol use, and psychological resilience using three standardised instruments: the PTSD Checklist for DSM-5 (PCL-5), the Alcohol Use Disorders Identification Test (AUDIT), and the Connor-Davidson Resilience Scale (CD-RISC). A cross-sectional correlational design was implemented with a convenience sample of 150 American military veterans, recruited through online platforms and veteran-focused organisations from all branches. Participants completed an anonymous online survey that assessed trauma-related symptoms, alcohol consumption behaviours, and resilience levels. Statistical analysis included descriptive statistics, …

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Mentorship Leadership Succession: Implementing Paul's Discipleship Practices, Matthew Scott Beagle Apr 2026

Mentorship Leadership Succession: Implementing Paul's Discipleship Practices, Matthew Scott Beagle

Doctoral Dissertations and Projects

This action research project addresses the lack of empowered, biblically qualified leaders at Pinecrest Baptist Church in Portsmouth, VA, where discipleship has often been treated as complete with conversion, baptism, and initial ministry involvement, rather than as a process that produces future leaders within the congregation. The project proposed that a mentor-based discipleship succession process, modeled on Pauline discipleship, could help current leaders shift from a maintenance mindset to a culture of multiplication and leadership development. Using an action research design, the study implemented a twelve-week mentor-discipleship succession curriculum that guided participants through four phases of leadership development: calling that …

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Trauma Bonding In Sex-Trafficked Women: A Single-Subject Multiple-Baseline Mixed Methods Study, Kathysue Dorey Apr 2026

Trauma Bonding In Sex-Trafficked Women: A Single-Subject Multiple-Baseline Mixed Methods Study, Kathysue Dorey

Doctoral Dissertations and Projects

Trauma bonding was studied in a convergent mixed methods single-subject multiple-baseline experiment research design that captured the lived experiences of female sex-trafficked victims. The relationship between the transtheoretical treatment program as the independent variable and the dependent variables of trauma bonding, the ESI framework of EQ, creative problem-solving, Christian doctrine, and the creative environment were investigated. While the moderated mediation Hayes Model 89 statistical program initially was proposed to analyze quantitative data, the study design was revised to reflect the N = 2 subject pool. The TBRP–A, EQi® 2.0, SAI, and PEFSC were used as quantitative instruments, along with their …

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Post-Separation Abused Mothers’ Experiences With The Family Court System In Tennessee: A Transcendental Study, Heather Nicole Howse Neisen Apr 2026

Post-Separation Abused Mothers’ Experiences With The Family Court System In Tennessee: A Transcendental Study, Heather Nicole Howse Neisen

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to understand the lived experiences of mothers of post-separation abuse who were involved in a family court system where rulings negatively impacted the safety and justice of victims. The guiding theories for this study were Attachment Theory, Social Learning Theory, and Coercive Control Theory. There were three research questions for the study, “How have mothers who have experienced PSA been adversely impacted by the rulings from the FCS in TN?,” “How do post-separation abused mothers describe the impact that the Family Court System had on their overall wellbeing?” and “How do post-separation abused …

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Communication Modality And Communication Satisfaction In Relationships, Regina Richardson Apr 2026

Communication Modality And Communication Satisfaction In Relationships, Regina Richardson

Doctoral Dissertations and Projects

Communication modality choices available for individuals to use in their relationships are varied today. This qualitative phenomenological study examined communication modalities in two relationship dyads, seven married heterosexual couples and seven same sex platonic close friends, through individual and couple interviews. Findings showed that face-to-face communication was preferred for its emotional richness and ability to convey nonverbal cues like body language and tone. Participants felt these reduced misunderstandings and enhanced feelings of being heard, seen, and understood. Participants also stated presence and undivided attention were more important to communication satisfaction than any specific modality alone. Findings also show that communication …

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The Predictive Influence Of Management Leadership Styles On Employee Retention In The Aerospace And Defense (A&D) Industry In Northern Virginia, Shawn M. Hall Apr 2026

The Predictive Influence Of Management Leadership Styles On Employee Retention In The Aerospace And Defense (A&D) Industry In Northern Virginia, Shawn M. Hall

Doctoral Dissertations and Projects

This fixed-design quantitative study evaluates the predictive influence of management leadership styles on employee retention within the Aerospace and Defense (A&D) industry in Northern Virginia. Addressing a critical decline in industry retention that impacts organizational productivity and profitability, the research utilizes a post-positivist paradigm to analyze data (N = 773) from participants across seven major A&D organizations. The study measures four primary constructs: Intent to Stay, Management Leadership Styles, Job Satisfaction, and Leader Support. A hierarchical multiple regression analysis was performed to isolate the predictive power of leadership style after controlling for demographic factors, including age, gender, role, and years …

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Pastoral Burnout: Applying Spiritual Gifts As A Buffer Against Burnout In Members Of The Clergy, Jeffrey S. Parsell Apr 2026

Pastoral Burnout: Applying Spiritual Gifts As A Buffer Against Burnout In Members Of The Clergy, Jeffrey S. Parsell

Doctoral Dissertations and Projects

Since the onset of the COVID-19 pandemic, a dramatic decline in pastoral ministry satisfaction, physical well-being, psychological well-being, and spiritual well-being has been reported. Recent polls have discovered that nearly half of pastors have given serious consideration to leaving and abandoning their ministry due to the physiological, psychological, and spiritual toll their work takes on them and their families. Burnout has been cited as one of the primary factors contributing to this growing trend. Pastors are not alone in this epidemic, as many helping professions are experiencing similar trends. Despite sharing many similarities with helping occupations such as fulfilling the …

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Trauma Meets Trauma: A Phenomenological Study Exploring The Lived Experience Of Secondary Trauma As Told By Mental Health Professionals Working In The Substance Abuse Field Within The Washington D.C. Metropolitan Region, Paschaun S. Miller Apr 2026

Trauma Meets Trauma: A Phenomenological Study Exploring The Lived Experience Of Secondary Trauma As Told By Mental Health Professionals Working In The Substance Abuse Field Within The Washington D.C. Metropolitan Region, Paschaun S. Miller

Doctoral Dissertations and Projects

The purpose of this phenomenological study is to describe mental health substance use professionals’ experiences with secondary trauma. This study aims to answer questions about how providers perceive their perceptions of secondary trauma based on their personal experiences and client caseload while exploring these providers’ willingness to remain in the field after trauma exposure. This study specifically concentrates on the experiences of mental health professionals working in the substance abuse field within the Washington, D.C. metropolitan region. The primary theory guiding this study is the constructivist self-development theory, which focuses on different responses (i.e., positive vs. negative) among individuals who …

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The Shared Experiences Of Learning Forgiveness Of Oneself Using The Reach Forgiveness Model For Those With Chronic Illnesses And Disabilities, Diane Delezene Browers Apr 2026

The Shared Experiences Of Learning Forgiveness Of Oneself Using The Reach Forgiveness Model For Those With Chronic Illnesses And Disabilities, Diane Delezene Browers

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological research study was to understand the shared lived experiences of disabled persons after using self-forgiveness coping skills. The theory guiding this study is Lazarus and Folkman’s stress and coping theory, which explores the ability of a person to manage stressors when the mind is overwhelmed and the ability to cope with stress falters. Furthermore, the stress and coping model of forgiveness, which was developed lessen stress by using forgiveness as a coping strategy, and critical disability theory are foundational to this study with specific relation to chronic illness, mental health, and ableism. The principal …

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Intergenerational Apologetics: A Strategy For Careful Confidence, Thomas C. Farley Apr 2026

Intergenerational Apologetics: A Strategy For Careful Confidence, Thomas C. Farley

Doctoral Dissertations and Projects

There is a subtle confusion between the objectives of evangelism and apologetics, leaving Open Door Baptist Church (ODBC) seniors unknowingly ill-equipped and intimidated to defend their Christian values. The purpose of this Doctor of Ministry research was to address that intimidation by training seniors in a dedicated faith-values curriculum to become confident apologetic communicators. The intervention leveraged the process of intergenerational values-sharing while training stakeholders to develop their own faith narratives by seamlessly integrating biblical values with relevant apologetic particulars into personal stories to be shared with their grandchildren. In this environment, participants could develop a personal faith narrative that …

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Sexual Scripts In Conflict: Does Religiosity Moderate The Relationship Between Pornography Use And Permissive Sexuality?, Alex D. Castaneda Apr 2026

Sexual Scripts In Conflict: Does Religiosity Moderate The Relationship Between Pornography Use And Permissive Sexuality?, Alex D. Castaneda

Doctoral Dissertations and Projects

The sexual script acquisition, activation, and application model (3AM) posits that viewing pornography leads to the internalization of the scripts implicitly and explicitly depicted. Recent research indicates that pornography viewing is associated with more permissive sexuality. Religious individuals, especially conservative Christians, report greater distress from their pornography use, and research has investigated the role of religiosity in pornography-related outcomes. Religiosity has been shown to protect against pornography exposure and buffer against the internalization of the pornographic script. Sexual script theory posits that individuals with existing scripts that are more deeply held will be less susceptible to new, contradictory scripts. This …

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The Media's Influence On The Public's Perception Of Police Use Of Force, Kristopher D. Lauro Apr 2026

The Media's Influence On The Public's Perception Of Police Use Of Force, Kristopher D. Lauro

Doctoral Dissertations and Projects

Police use of force has long been a concern within law enforcement, but in recent decades, it has faced increasing scrutiny from the general public and across all sectors of society, sparking widespread debate on the practice. The rise of body-worn cameras (BWCs) and the prevalence of cell phone recordings of police incidents have amplified attention on the issue. Media representations of police use of force are influential in bringing together or shaping public opinion and often encapsulate ideological biases; the pervasive publicity associated with such incidents provides a unique opportunity for detailed examination of the underlying relationship between media …

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Correlating Communication Channels With Baptism Outcomes: A Quantitative Case Study Using Media Multiplexity Theory In The Texas Conference Of Seventh-Day Adventists, Kenrunne L. Dixon Apr 2026

Correlating Communication Channels With Baptism Outcomes: A Quantitative Case Study Using Media Multiplexity Theory In The Texas Conference Of Seventh-Day Adventists, Kenrunne L. Dixon

Doctoral Dissertations and Projects

The purpose of this quantitative study was to examine the use of social media within the local church setting as a tool for engaging diverse communities through tailored, targeted messaging that addresses their unique needs and desires. The use of multiple channels helps connect on different levels, allowing for more profound and lasting relationships (Ledbetter, 2021). This quantitative research explored the local church and how it invests in connecting to its communities outside the church walls through multiple communication channels. Local church congregations invest significant time and resources in planning programs that seem only to attract current members. Their congregations …

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A Phenomenological Study Of Thai Adult Christians’ Experiences Of A Secure Attachment To God, Sujirat Sirichai Apr 2026

A Phenomenological Study Of Thai Adult Christians’ Experiences Of A Secure Attachment To God, Sujirat Sirichai

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to describe Thai adult Christians’ experiences of developing a secure attachment to God. Many Thai children experience insecure attachments with their primary caregivers and attachment trauma. This study was guided by attachment theory to examine how attachment to primary caregivers, life crises, and relational and spiritual factors influenced the development of a secure attachment to God. This research used a transcendental phenomenological approach with a snowball sample of eight Thai adult Christians who demonstrate a secure attachment to God. Data collected through semi-structured interviews were analyzed through coding. Data analysis revealed six themes …

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Interaction Effects Between Mentorship And Leadership Style On Employee Well-Being, Job Satisfaction, And Intent To Stay, Thomas M. Tostado Apr 2026

Interaction Effects Between Mentorship And Leadership Style On Employee Well-Being, Job Satisfaction, And Intent To Stay, Thomas M. Tostado

Doctoral Dissertations and Projects

Companies are realizing the powerful impacts of mentorship on employee well-being, intent to stay, and job satisfaction. Mentorship typically involves pairing a more experienced employee, commonly called the “mentor,” with a newly hired or junior employee, known as the “mentee.” Mentorship allows employees to professionally develop and grow within the organization while creating a network of trusted advisors. A key component of successful formal mentorship includes leadership style. The current gap in the literature does not fully explore the mentor’s leadership style on employee well-being, job satisfaction, and intent to stay, or the interaction effects between the mentor’s leadership style …

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A Qualitative Phenomenological Study Of African American Millennial Couples' Perceptions Of Dual Trauma And The Impact On Marital Satisfaction, Christopher Ray Merrell Apr 2026

A Qualitative Phenomenological Study Of African American Millennial Couples' Perceptions Of Dual Trauma And The Impact On Marital Satisfaction, Christopher Ray Merrell

Doctoral Dissertations and Projects

The purpose of this phenomenological study is to describe African American millennial married couples’ experiences with unresolved trauma in the North Texas Region, Texas. The theory guiding this study is John Bowlby’s Attachment Theory. Multiple traumatic experiences and relationship fractures that inhibit marital satisfaction among African American millennials are also examined. Trauma, viewed from a generalized perspective and conceptual form, is defined as an uncontrollable and sudden event with highly adverse outcomes that may persist. Among African Americans, trauma from interpersonal distress, historical events, racial barriers, and socioeconomic stressors often hinders the pursuit of healthy marriages. This study examines millennial …

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Understanding Servicewomen's Barriers Experienced Throughout Military Sexual Assault Help-Seeking Process: A Phenomenological Study, Brittany Rae O'Leary Apr 2026

Understanding Servicewomen's Barriers Experienced Throughout Military Sexual Assault Help-Seeking Process: A Phenomenological Study, Brittany Rae O'Leary

Doctoral Dissertations and Projects

The purpose of this phenomenological study is to understand the current barriers experienced by women MSA victims throughout their help-seeking process of unrestricted reports through the institutional blindness and social-ecological model theories. Furthermore, the victims’ perception of the organizational climate’s influence on the help-seeking process, including command support and the judicial component of unrestricted reports, and the victim’s desire to seek additional military-setting services are also examined. Inductive coding and thematic analysis will be used to identify any reoccurring patterns experienced amongst the participants. The theories guiding this study are Meyer, Rowan, and Freyd’s institutional blindness and Bronfenbrenner’s social-ecological model …

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A Qualitative Study Of The Uses And Gratifications Theory In Tiktok’S Short-Form Video Influence On Users Behaviors And Motivations Among Young Adults In The Commonwealth Of Pennsylvania, Jonathan V. Robertson Apr 2026

A Qualitative Study Of The Uses And Gratifications Theory In Tiktok’S Short-Form Video Influence On Users Behaviors And Motivations Among Young Adults In The Commonwealth Of Pennsylvania, Jonathan V. Robertson

Doctoral Dissertations and Projects

This qualitative dissertation explored the TikTok consumption and engagement behaviors of young adults aged 18-25. The TikTok social media platform is well-known for its active community of content creators producing high-quality, short-form, eye-catching video content. These videos are tailored to individuals' personal interests, beliefs, and values, shaping users' daily lives. Alternative social media platforms offer similar capabilities; however, they fall short of TikTok's powerful algorithm. The uses and gratifications theoretical framework were specifically selected to help understand why young adults engage with TikTok, how their unique motivations shape their engagement behaviors, and the role TikTok plays in identity development. The …

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A Qualitative Interpretive Study Of How A Trucking Company Coordinates The Management Of Meanings Of Its Communications In The United States Of America, Travis J. Koch Apr 2026

A Qualitative Interpretive Study Of How A Trucking Company Coordinates The Management Of Meanings Of Its Communications In The United States Of America, Travis J. Koch

Doctoral Dissertations and Projects

This study examines how communication between truck drivers and their managers can support meaningful behavioral change by co-constructing shared interpretations, as described by coordinated management of meaning theory. It focuses on how meanings are negotiated in everyday conversations and how specific conversational mechanisms shape drivers' performances. The central claim is that certain conversational mechanisms can reduce uncertainty, ease friction between co-workers, and improve safety and operational efficiency. When supervisors and drivers successfully develop shared meanings, greater clarity, stronger working relationships are more likely. Those outcomes matter in a high stake, complex industry. This research extends scholarship on organizational meaning-making and …

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A Phenomenological Approach To Exploring Emotional Dysregulation And Lack Of Empathy In Preschoolers From Low Income Christian And Non-Christian Families, Christine Mendez Apr 2026

A Phenomenological Approach To Exploring Emotional Dysregulation And Lack Of Empathy In Preschoolers From Low Income Christian And Non-Christian Families, Christine Mendez

Doctoral Dissertations and Projects

Children often apply the adaptive skills they learn at home to the classroom in preschool, marking their first experience in structured environments. Two constructs, emotional regulation and empathy, are behaviors necessary for a preschooler’s development. However, the absence of socially desirable contexts can lead to preschoolers developing academic and behavioral deficits. Existing literature does not explore the spiritual, social and cultural practices of the familial and academic environments of preschoolers from disadvantaged groups. Earlier studies from higher socioeconomic levels suggest that poor attachment during infancy, parenting skills, trauma or lack of age-appropriate learning opportunities are conditions that deteriorate regulation and …

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The Impact A Dynamic Team In Ministry Has On Seniors At Cornerstone Church: Discipleship Reviving Gadsden, Alabama, Abraham Gonzalez Ii Apr 2026

The Impact A Dynamic Team In Ministry Has On Seniors At Cornerstone Church: Discipleship Reviving Gadsden, Alabama, Abraham Gonzalez Ii

Doctoral Dissertations and Projects

Discipleship is a directive handed down through generations for the last two thousand years, as provided in Matthew 28:18-20. It has contributed to the growth of the universal church. As the church progressed, a recurring issue from within was recorded in the Bible. The ideology of traditions and culture being placed above the Scriptures is not foreign to the church; the Bible reflects this in the Gospels, like Matthew 23 (NASB, 1971/2020, Matthew 23). Jesus provided a visualization of discipleship that would aid the church in redirecting its trajectory back to focusing on him. Biblically, God has always provided senior …

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A Qualitative Study Of Expectancy Violations Theory On Instructor Feedback For Online Graduate Students Within United States Universities: How Student Perceptions Form When Their Expectations Are Violated, Josephine Hudson Apr 2026

A Qualitative Study Of Expectancy Violations Theory On Instructor Feedback For Online Graduate Students Within United States Universities: How Student Perceptions Form When Their Expectations Are Violated, Josephine Hudson

Doctoral Dissertations and Projects

Distance education has become increasingly commonplace as technology and digital connections have become widespread in everyday life. Like traditional classrooms, feedback in online classrooms is a critical form of communication between professors and students to facilitate learning and foster relationships despite the lack of face-to-face communication that distance education imposes. The purpose of this qualitative study was to explore how graduate and doctoral students’ experiences with expectancy violations influence their perceptions of feedback through the lens of Expectancy Violations Theory. Graduate and doctoral students who were or had been enrolled in at least two distance education courses participated in this …

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Inmate Reentry: Success Through Faith - A Mixed-Methods Study On Inmate Conversions And Life After Release, Eric S. Campbell Apr 2026

Inmate Reentry: Success Through Faith - A Mixed-Methods Study On Inmate Conversions And Life After Release, Eric S. Campbell

Doctoral Dissertations and Projects

This dissertation-in-praxis (DiP) explored the circumstances surrounding the emotional responses and past traumatic experiences that led inmates to commit their lives to Jesus. The DiP also researched the high rate of recidivism amongst released inmates. The researcher partnered with Reach the Forgotten Jail Ministry (RTF), as well as local churches, in an effort to create a program that would work with inmates prior to and after release. The qualitative study established a paradigm highlighting the significance of comprehensive leadership training in a time of transition by drawing upon transformational leadership theory, adaptive leadership theory, as well as servant leadership theory. …

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An Examination Of Cumulative Exposure To Potentially Traumatic Events And Identity Distress In Emerging Adults: The Influence Of Life Stressors, Posttraumatic Stress Symptoms, And Event Centrality, Kane Richard Vest Apr 2026

An Examination Of Cumulative Exposure To Potentially Traumatic Events And Identity Distress In Emerging Adults: The Influence Of Life Stressors, Posttraumatic Stress Symptoms, And Event Centrality, Kane Richard Vest

Doctoral Dissertations and Projects

Plentiful research has been conducted to examine the negative outcomes of exposure to potentially traumatic events (PTEs). Together, findings have indicated that certain exposures increase the risk of posttraumatic stress symptoms (PTSS) and adjustment problems in children, teens, and young adults. However, few studies have specifically focused on the influence of such experiences on the development of identity distress in emerging adults, and even fewer have examined such influence in the context of exposure to multiple potentially traumatic events. Exposure to natural hazards such as the COVID-19 pandemic and hurricanes is known to impact economic, social, and educational outcomes, but …

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Abusive Supervision In The Telecommunications Retail Sector: Effects On Job Satisfaction, Performance, And Employee Turnover, Zenitzia Siu Apr 2026

Abusive Supervision In The Telecommunications Retail Sector: Effects On Job Satisfaction, Performance, And Employee Turnover, Zenitzia Siu

Doctoral Dissertations and Projects

I addressed the problem of abusive supervision, which adversely affects job satisfaction and employee engagement, resulting in reduced organizational performance and increased turnover intentions in telecommunications retail. Guided by social exchange theory (SET), this qualitative single-case study explored how leaders interpret their awareness of their leadership behaviors, and how these interpretations align with or misalign with employees’ perceptions. The data collection involved 21 leader interviews and 25 open-ended survey responses, analyzed using SET’s deductive coding and NVivo's inductive theme development, with methodological triangulation across both data sources. Four core themes emerged deductively: (a) reciprocity, (b) trust and commitment, (c) cost …

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