Social and Behavioral Sciences Commons^™

Factors Affecting Customer Satisfaction On Online Shopping: An Empirical Study, Fong Yok Yan, Tan Booi Chen, Lau Teck Chai

International Journal of Management, Finance and Accounting

This paper examines the effect of website layout, privacy and security, customer experience, customer service, and product delivery service on online shopping satisfaction in Malaysia. With swift economic development and advanced digital technology infrastructure, online shopping in Malaysia is undergoing transformation. Businesses are advised to change their business operation towards digitalization. In this study, the survey link containing the questionnaire was sent to 300 respondents randomly via several online social media platforms. As a result, 257 responses were received with 85.67% of the response rate. Based on the findings from the multiple regression analysis, website design, customer experience, and product …

Organizational Fear: Barriers To Effective Performance Among Malaysian Fresh Graduates’ Employees, Leong Ling Ling, Chong Chin Wei, Muhammad Sabbir Rahman, Gan Geok Chew

International Journal of Management, Finance and Accounting

The aim of this research study is to determine the factors, i.e., childhood socialization, institutional socialization, cultural socialization, fear of workplace penalty and afraid of getting terminated from work of organizational fear that influence the effective performance among the Malaysian fresh graduate employees. Data were collected from 119 fresh graduate employees who have their jobs in their first year in organization and data was analysed by using statistical analyses. The findings show that all the factors (childhood socialization, institutional socialization, cultural socialization, fear of workplace penalty and afraid of getting terminated from work) have significant relationships with effective performance. Among …

The Predictable Relationship Between Demographic Factors And Persistence Of First-Year Students At A Historically Black College & University, Dominic Thomas, Syreeta Landy-Blacklock, Jessica D. Davis, Lillian Poats, Ronnie Davis, Dwalah Brown-Fisher

The Journal of the Research Association of Minority Professors

The purpose of this study was to examine the relationship and predictability of demographic factors, on the persistence rates among first-year, full-time, four-year degree-seeking students at a Historically Black College and University. Specifically, this study focused on the predictive power of demographic factors (gender, ethnicity, and socioeconomic status), and (high school GPA and number of hours passed) on the persistence rates among first-year, full-time, four-year degree-seeking students attending a Historically Black College and University.

The study approached the research questions from a correlational research design perspective. This type of research design was the most appropriate for this study because the …

The Effects Of Role Stress Elements On Primary School Counselor's Perceived General Self-Efficacy, Alicia Mckinzy, Candy H. Ratliff, Carol H. Parker, Jessica D. Davis, Ronnie Davis

The Journal of the Research Association of Minority Professors

The authors examined the predictive relationship between role stress elements (role ambiguity and role conflict) and the perceived general self-efficacy of primary school counselors’ ability to effectively implement a comprehensive counseling program. A standard multiple regression technique was computed to test whether a relationship exists between role stress elements (role conflict and role ambiguity) of primary school counselors and their perceived general self-efficacy scores. The predictor variable role ambiguity and role conflict accounted for 8.6% (Adjusted = 6.5%) of the variance in the criterion variable perceived general self-efficacy scores.

The results revealed a linear relationship between role stress elements and …

Environmental Crisis And Legitimacy Struggle: A Discourse Network Analysis In The Prabumulih Oil Spill Case, Tasya Febi Karter, Anang Dwi Santoso, Erlisa Saraswati

JURNAL KOMUNIKASI INDONESIA

This study seeks to comprehend the legitimacy dynamics of various actors involved in the oil pipeline spill case in Sungai Kelekar, Prabumulih City. A dataset consisting of 132 online media articles curated into 36 pertinent news stories was analyzed using the discourse network analysis method. The results of this study indicate that the community plays a crucial role as mediators and victims, which are the primary criteria for evaluating the moral legitimacy of those who pollute the environment and local governments, where it was also discovered that the two organizations in this study face a variety of challenges in maintaining …

Cultural Consumption And Citayam Fashion Week: Study Of Meaning Of Tiktok Content, Imamatul Silfia

JURNAL KOMUNIKASI INDONESIA

This thesis examines the consumption practices of fashion culture and the meaning of TikTok content in the Citayam Fashion Week phenomenon. Scholars have studied cultural consumption as a factor that creates social class hierarchies based on cultural capital or tastes, including the consumption of fashion culture. Hierarchy in the practice of cultural consumption of fashion places the working class in an artistically inferior position compared to the elite class. The fashion tastes of the working class are considered to be economically limited and they primarily imitate the tastes of the dominant class. This assumption considers the cultural appropriation of working-class …

The Illusion Of Consumer: Ads Influence For Agent Of Intelligence, Vercia Muhammad

JURNAL KOMUNIKASI INDONESIA

This article will description influence pattern from ads, with saw case an agent of Central Intelligence Agency (CIA) namely Aldrich Hazen Ames. Ames arrested because information selling to other parties (double agent) for making money. The author assumed that his act influence by ads. Therefore the Jaguar XJ6 Sovereign car ads that driven by Ames at arrest used for sample. The author using Roland Barthes semiotics theory with explain meaning of denotative, connotative, and myth on the Jaguar car ads and then related with Jean Baudrillard concept. The method used is descriptive method, its is a method that makes systematically, …

Workers' Online Self-Disclosure Regarding Job Resignation On Twitter: A Netnographic Study, Edo Nur Karensa, Imamatul Silfia, Laili Muttamimah, Rafiidha Selyna

JURNAL KOMUNIKASI INDONESIA

Twitter, as a micro-blogging platform, is also utilized by workers in Indonesia to express themselves online, one of which is about the reason for resignation through the hashtag #EsokHariPastiResign pioneered by @hrdbacot. This study aims to examine what and how information about resignation is shared by workers, and what forms of self-disclosure are taken. The research method used netnography by analyzing 243 workers' tweets. The results show that workers have various reasons for resigning which are classified into eight aspects, namely social problems, supervisory, health, personal, pay, job security, professional growth, and personal value. Workers predominantly disclose themselves in forms …

In Quest Of Mother’S Worth: How Millennial Instamoms’ Sharenting Revisits Women’S Traditional Roles, Rony Agustino Siahaan

JURNAL KOMUNIKASI INDONESIA

This paper aims to investigate the performance of the so-called digital mothers "Instamom" in Indonesia in the cultural contradiction between the construction of women's subjectivity that commodifies motherhood and intersubjectivity as to fulfilling women’s traditional role. Using performativity theory, I argue that the phenomenon of Instamoms’ sharenting is a communicative practice in the digital space that demonstrates the performance of a fluid and dynamic maternal identity without rigid boundaries. This research applies a digital ethnography approach to the everyday life’s practices of Stay-At-Home-Mothers that focus on the complexities of women's experiences in engaging with social media throughout the transition to …

Government Domination On Television Digital Migration Regulation In Indonesia, Feni Fasta, Ade Armando, Pinckey Triputra

JURNAL KOMUNIKASI INDONESIA

This study aims to analyze the migration from analog television to digital television in Indonesia, which has been going on for more than a decade. One of them is the issue of multiplexing management rules. This multiplexing should be used for the benefit of the public because it uses public frequency. Researchers assume that there is government domination in determining policies that accommodate the interests of investors with significant capital and ignore the public interest, including the interests of small investors in the broadcasting industry. This study analyzes various regulations related to digital migration using critical policy analysis methods. The …

The Impact Of Digital Communication On Online Purchasing Behavior Among Indonesian Millennials: A Case Study Of Tokopedia, Erwin Panigoro, Yuli Harwani, Dudi Permana, Erna Sofriana Imaningsih, Erlina P. Mahadewi

JURNAL KOMUNIKASI INDONESIA

This article discusses the impact of digital communication on the online purchasing behavior of millennials in Indonesia, with a particular focus on transaction flow through the online commerce platform Tokopedia. The study aims to show that Tokopedia's digital communications determine users' attitudes and purchasing behavior. In this paper, the quantitative research method of causal design is adopted, and 210 respondents selected by simple random sampling are used as the sample size. The variables examined in this study include perceptions related to digital communication and online purchasing behavior, which are manipulated through different dimensions and indicators. The results show that perceived …

Masculinity Reconstruction By K-Pop Idol Bts: Bts Army’S Reception Analysis Towards Bts’S Musics And Contents, Jasmine Qurrota Ayuni Perwiradmoko

JURNAL KOMUNIKASI INDONESIA

This study have an aim to see the reception analysis from BTS ARMY towards the reconstruction of masculinity that BTS do. The previous studies showed that the K-Pop Male Idol have reconstructed the meaning of masculinity, and also see how the masculinity reconstruction that the K-Pop Male Idol did has been consumed by the fangirls. However, those studies have not explained about how the fangirls point of view about the reconstruction of masculinity, especially if it is contexted in Indonesia’s masculinity construction. This study argues that the various product of Korean popular culture or Hallyu, which in the context of …

Ai-Supported Academic Advising: Exploring Chatgpt’S Current State And Future Potential Toward Student Empowerment, Daisuke Akiba, Michelle C. Fraboni

Publications and Research

Artificial intelligence (AI), once a phenomenon primarily in the world of science fiction, has evolved rapidly in recent years, steadily infiltrating into our daily lives. ChatGPT, a freely accessible AI-powered large language model designed to generate human-like text responses to users, has been utilized in several areas, such as the healthcare industry, to facilitate interactive dissemination of information and decision-making. Academic advising has been essential in promoting success among university students, particularly those from disadvantaged backgrounds. Unfortunately, however, student advising has been marred with problems, with the availability and accessibility of adequate advising being among the hurdles. The current study …

Beautytube: Enacting Postfeminism On The Youtube Multi-Channel Network Icon From 2015 To 2016, Andrea Mm Weare

Communication Faculty Publications

This production study utilizes postfeminist theory as a lens for seeing ‘beauty work’ on YouTube via the multi-channel network (MCN) ICON Network, a collaboration between the production company Endemol Shine and beauty YouTuber Michelle Phan. By bringing to focus the unique year of 2015–2016 when YouTube beauty production was largely produced within MCNs, the study sets the stage for the proceeding professionalization of YouTube content creation under legacy production and distribution companies in the 2020s. In-depth producer interviews with ICON management and YouTubers illuminated MCN business practices and producer perceptions of YouTube beauty production. Interview data was analyzed for its …

Impact Of Covid-19 On Student Preparedness In Introductory English Composition Courses, Christopher W. Guillory

The Journal of the Research Association of Minority Professors

The rapid spread of COVID-19, which lead to a global pandemic, caused educational systems to switch from face-to-face learning to some form of online or remote delivery. This abrupt change in learning may have impacted students’ ability to be successful in college. The purpose of this study was to compare the passage rate of students enrolled in an English composition course before the spread of COVID-19 and after the spread of COVID-19. This study used Deci and Ryan’s Self-Determination Theory, which looks at how people adapt to changes in their surroundings, and Astin’s Student Involvement Theory, which looks at people’s …

Guidelines For Conducting Cbpr In American Indian And Alaska Native Communities And The Use Of Artificial Intelligence, Julie Smith- Yliniemi

AI Assignment Library

In this assignment, students will have the opportunity to delve into the intricate intersection of Artificial Intelligence (AI) and community dynamics. The assignment is to write an insightful and thought-provoking reflective essay that encompasses key takeaways from a guest speaker's presentation on AI, critical analysis of AI-generated papers, personal reactions to AI's impact on your community, and an exploration of AI's role in future community endeavors.

Bibliography For "Constitution Day Display", Isabella Piechota

Library Displays and Bibliographies

A bibliography created to accompany a display about Constitution Day in August 2023 at the Leatherby Libraries at Chapman University.

Exploring The Effects Of Christian Worldviews On Heart Rate, Stress, And Adjustment After Loss In Bereaved Individuals, Emma Radini Ratnavel

Honors Scholar Theses

The objective of this study is to investigate the correlation between Christian values, perceptions of God, and physiological stress, assessed through heart rate, among individuals who are experiencing grief due to the loss of a loved one. Previous studies have analyzed various physiological effects on the body. There are very few studies that examine the correlation between Christian values and heart rate in bereaved participants. To explore these topics further, this study analyzes 59 undergraduate students who have recently lost a loved one, identify as a Christian, and are at least 18 years old. The participants' perceptions of God and …

The Ninth Myth Of Appalachia, Randolph Wykoff

Journal of Appalachian Health

Many stereotypes afflict our much-maligned region, and the Jonesborough­­–Washington County History Museum displays eight of these "myths of Appalachia." Here, our Editor-in-Chief suggests a ninth—that the people of Appalachia "do not care" about their health—and argues that regional health disparities result not from apathy but from a confluence of socioeconomic factors.

Self-Reported Consumption Of Bottled Water V. Tap Water In Appalachian And Non-Appalachian Kentucky, Jason W. Marion

Journal of Appalachian Health

Introduction: Quantitative studies on drinking water perceptions in Appalachia are limited. High-profile water infrastructure failures in the U.S. and Eastern Kentucky, coupled with human-made and natural disasters in the Appalachian Region, have likely impacted opinions regarding tap water.

Purpose: To use existing unexplored data to describe baseline tap water v. bottled water consumption in Kentucky.

Methods: Telephone-based cross-sectional data were obtained from the 2013 Kentucky Health Issues Poll (KHIP) directed by the Foundation for a Healthy Kentucky. Among many items in KHIP, self-reported consumption of bottled water over tap water, reasons for bottled water use, and demographic data were obtained. …

Sexual Minority Students' Negative Experiences In High School, Abena Pinamang

Masters Theses

Schools are supposed to be a safe space for learning and development for all students regardless of race or gender however, many sexual minority students experience extreme forms of victimization in school which results in poor academic performance, suicidal ideation, illegal drug use, alcohol use and weapon carrying on school property. The current study aimed to identify the school experiences of lesbian, gay and bisexual high school students and to determine whether they have the same school experiences as their heterosexual peers. Secondary data obtained from the 2019 Youth Risk Behavior Surveillance System was used for analysis. The results of …

The Prevalence Of Human Papillomavirus Vaccination Among Racial And Ethnic Minority Adolescents During The Covid-19 Pandemic, Chinenye Lynette Ejezie, Lara S Savas, Casey Durand, Ross Shegog, Paula Cuccaro

Faculty, Staff and Student Publications

BACKGROUND: Human papillomavirus (HPV) vaccination among adolescents has steadily improved over the past several years. However, research conducted to determine whether the COVID-19 pandemic disrupted this positive trend in HPV vaccine initiation among racial and ethnic minority adolescents is limited. Therefore, this study was conducted to determine if the COVID-19 pandemic and the resulting changes in the US health-care sector affected the increasing HPV vaccine initiation among non-Hispanic Black and Hispanic adolescents aged 13-17 years.

METHODS: Using a cross-sectional design to examine data from the National Immunization Survey-Teen (2019-2021), logistic regression and moderation analysis were used to model race-specific variations …

Oral Leukoplakia: Diagnosis And Management Revisited, Isaäc Van Der Waal

Journal of Dentistry Indonesia

The definition of oral leukoplakia has not much changed during the past five decades and is still a definition by exclusion of ‘known’ lesions. Therefore, a diagnosis of leukoplakia is not always a straightforward one for the clinicians and, to some extent, also for the pathologists. The traditional clinical classification in homogeneous and nonhomogeneous leukoplakia may just be simplified into leukoplakia (thin and thick/verrucous) and erythroleukoplakia. In spite of numerous reported predictive molecular and genetic parameters of malignant transformation, the presence and grade of epithelial dysplasia as assessed by histopathological examination is still the most important one. Of the various …

How To Manage Fan’S C Shape Canals Along With S Shape Morphology In Indian Population: A Case Series And Narrative Review, A Lavanya, Rajendra Kumar Tewari

Journal of Dentistry Indonesia

The C-shaped root canals offer greater negotiation, debridement, and obturation difficulty as they present with intercommunications, lateral canals, and reduced dentin thickness.

Objective: This case series elaborates on the recognition that these varying configurations is important to enhance adequate cleaning, shaping, and sealing of the root canal.

Case Reports: On clinical examination, all the teeth showed caries were nonresponsive to sensibility tests and toother diagnostic tests, suggestive of pulp necrosis with apical periodontitis. Conventional root canal treatment with different techniques and obturation systems have been used. This case series presents the successful management of various C-shaped configurations classified by Fan …

Mental Health And Experiences Of Pregnancy Among Black Women And Birthing People With Type 1 Diabetes (T1d), Madeleine E. Marcus

Doctoral Dissertations

This dissertation explored the potential effects of intersections of oppression (i.e., anti-Black racism, diabetes discrimination, and sexism) on mental health and pregnancy experiences among Black women and birthing people with Type 1 diabetes (T1D). Previous studies about pregnancy and T1D have included mainly white, cisgender women. Three participants qualified for inclusion in the present study and participated in semi-structured interviews, which the researcher analyzed using an interpretative phenomenological analysis (IPA) framework. Participants described feeling uncertain about whether aspects of their pregnancy experiences were related to obstetric and/or medical racism. Similarly, participants sometimes seemed uncertain about how racism may affect their …

Working With Other Immigrants Brings The Parts That I Lost Back To Me: The Experiences Of Latin American Immigrant Therapists Working With Latin American Immigrant Populations, Elizabeth P. Rivera

Doctoral Dissertations

Therapists who work with traumatized populations are vulnerable to experiencing trauma indirectly. This experience may be exacerbated for those who have experienced trauma themselves. As LatAm immigrant populations have often experienced trauma at the various migration phases, therapists who are LatAm immigrants and work with LatAm immigrant clients may also experience secondary traumatization as an inherent part of their work. While the research on secondary trauma spans decades, there is a dearth of literature on the experiences of LatAm immigrant therapists specifically. This qualitative dissertation study begins the conversation of what the lived experiences of LatAm immigrant therapists are via …

Using A Novel To Help Sociology Students Feel Less “At Sea” In Their Sociology Of Aging Course, Roger Clark, Emily Stier Adler

Sociology Between the Gaps: Forgotten and Neglected Topics

No abstract provided.

Toponim Wilayah Kota Pekanbaru: Etnisitas, Penggunaan Bahasa, Dan Campur Kode, Satwiko Budiono, Yenni Febtaria Wijayatiningsih, Imelda Yance

Paradigma: Jurnal Kajian Budaya

Urban areas have developed rapidly in terms of demography and culture. This is because urban areas attract people who are searching for higher income and a better life than those in rural areas. Demographical and cultural development in urban areas often affects local culture. One example can be found in Pekanbaru City, Riau Province, Indonesia. The Riau Malays, the city’s native ethnic group, no longer dominates the city’s demographical landscape. In fact, the Minangkabaus as a migrant ethnic group actually dominate Pekanbaru City. However, there is still a limited body of documentation of and research on the language and culture …

Representasi Jejak Memori Budaya Lokal Dalam Karya Performance Art Seniman Indonesia, Litya Ainunning Puri, Handriyotopo Handriyotopo, Khoirunnisa Qonita

Paradigma: Jurnal Kajian Budaya

This article offers an interpretation of performance artworks that serve as representations of local identity and values in the period of Indonesian new media artists. By emphasizing on local identity, this article seeks to reveal how artists respond to global challenges through artworks while capturing the aesthetics and values prevailing throughout Nusantara (the Indonesian archipelago). Additionally, this research offers an analysis of the timeline and geographic distribution of performers from the standpoint of the growth of new media art. Data were collected using a variety of methods, including observation, interview, and literature review involving both historical archives and literary works. …

Rekonstruksi Sejarah Dalam Kumpulan Puisi Dari Batavia Sampai Jakarta Melalui Pembacaan Jauh Berbasis Korpus, Ananda Bintang Purwaramdhona, Mochamad Irfan Hidayatullah, Lina Meilinawati Rahayu

Paradigma: Jurnal Kajian Budaya

By applying the mixed research methods combining new historicism and digital humanities with AntConc-assisted distant reading techniques, this research aims to explore a reconstruction of Jakarta's history offered in From Batavia to Jakarta (1619–1999), a collection of poems by Zeffry J. Alkatiri. Results show that history can be reconstructed through the physical structure of narrative poetry represented by the dominant usage of pronoun "they" and intra-sentence conjunctions and prepositions such as "and", "in", and "the" instead of licentia poetica which can violate language rules. However, in the structural analysis, AntConc was not able to detect several linguistic aspects such …